Latest Jobs at CBRE Excellerate

About the role:

• The Multi-Skilled Technician is responsible for delivering integrated facilities management services to ensure the safe, reliable, compliant, and efficient operation of building infrastructure and workplace facilities. The role supports engineering, maintenance, health and safety, compliance, vendor management, customer service, and operational performance across the facilities portfolio while ensuring adherence to contractual KPIs, SLAs, statutory requirements, and company procedures.

What will you bring: 

• National Diploma, or equivalent qualification in Electrical, Mechanical, Electronics, Building Services, Facilities Management, or a related engineering discipline.
• Minimum 3-5 years' experience in facilities management, building maintenance, or a related technical environment.
• Experience maintaining critical infrastructure including HVAC, electrical systems, generators, UPS systems, fire systems, and mechanical equipment.
• Experience managing contractors, vendors, and maintenance service providers.
• Working knowledge of CMMS/FMP systems.

Knowledge required:

• Strong technical troubleshooting and fault-finding capability.
• Knowledge of facilities management best practices and maintenance standards.
• Understanding of health, safety, environmental, and compliance requirements.
• Financial awareness with the ability to manage costs and evaluate vendor proposals.
• Strong customer service and stakeholder management skills.
• Excellent communication and report-writing abilities.
• Proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint.
• Ability to work independently and as part of a multidisciplinary team.
• Strong planning, organizational, and problem-solving skills.
• Results-driven with a commitment to operational excellence and continuous improvement.

What will you be doing: 
Facilities Operations & Maintenance:

• Perform and oversee planned preventive maintenance (PPM) and reactive maintenance activities for building infrastructure and equipment.
• Maintain, inspect, troubleshoot, and support critical systems including generators, UPS systems, HVAC equipment, electrical and mechanical systems, fire detection and suppression systems, FM200 systems, emergency lighting, and life safety equipment.
• Conduct routine building inspections and daily facility walk-throughs to identify maintenance and operational issues requiring attention.
• Ensure all hard and soft services are delivered in accordance with contractual requirements, KPIs, and SLAs.
• Monitor asset performance and ensure maintenance records, equipment logs, and technical documentation are accurately maintained.
• Support business continuity by ensuring critical infrastructure remains operational and resilient.

Contractor & Vendor Management:

• Coordinate and supervise service providers, contractors, and vendors conducting maintenance and project activities.
• Ensure Permit-to-Work (PTW), Authority-to-Work (ATW), risk assessments, and safety procedures are fully implemented before work commences.
• Conduct contractor inductions and toolbox talks and monitor compliance throughout project execution.
• Obtain quotations, prepare commercial comparisons, and recommend cost-effective solutions.
• Monitor vendor performance and ensure contractual obligations are achieved.

Health, Safety, Environment & Compliance:

• Ensure compliance with all health, safety, environmental, quality, and statutory requirements.
• Identify, report, and facilitate the resolution of unsafe acts, unsafe conditions, near misses, and incidents.
• Support emergency preparedness, emergency response procedures, and business interruption management.
• Participate in risk assessments, compliance inspections, audits, and governance initiatives.
• Ensure all maintenance activities are undertaken in accordance with legislative and organizational requirements.

Financial Management:

• Assist with budget control and management of facilities-related expenditure.
• Raise purchase orders, process goods receipt notes (GRNs), and support invoice verification and payment processes.
• Monitor maintenance costs and identify opportunities for operational efficiencies and cost savings.
• Support energy management, sustainability programs, and resource optimization initiatives.
• Ensure projects and maintenance activities are delivered within approved budgets.

Work Order & CMMS Administration:

• Create, assign, monitor, and close work orders through the computerized maintenance management system (CMMS/FMP).
• Maintain accurate records of maintenance activities, contractor reports, certifications, and compliance documentation.
• Provide reports on outstanding, completed, and scheduled maintenance activities.
• Ensure records and documentation support audit readiness and regulatory compliance.

Customer & Stakeholder Management:

• Build and maintain strong working relationships with clients, building occupants, contractors, and stakeholders.
• Respond promptly and professionally to service requests, enquiries, and operational concerns.
• Provide technical advice and recommendations to management on facilities and engineering-related matters.
• Promote a customer-focused culture and ensure high levels of service delivery and customer satisfaction.

Reporting & Continuous Improvement:

• Monitor and report on operational performance, KPI achievement, SLA compliance, and maintenance trends.
• Maintain asset registers, risk registers, and facilities documentation.
• Support engineering governance and continuous improvement initiatives.
• Identify and implement opportunities to improve reliability, operational efficiency, sustainability, and customer experience.

Deadline:23rd October,2026

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About the role

• We are seeking an experienced professional to lead and oversee the delivery of Utilities Specialist services across multiple client accounts within our Utilities and Portfolio Services divisions. In this role, you will be responsible for planning, directing, and coordinating all operational functions to ensure seamless and high-quality service delivery. A key focus will be on building strong partnerships and maintaining effective relationships with senior leaders—both internally and within client organizations—to support integrated, cohesive, and client-focused outcomes.
• CBRE Excellerate is committed to striving for diversity and equitable representation in our workforce. Preference may thus be given to suitably qualified candidates as identified in our employment equity plan. Persons with disabilities are encouraged to apply.

What you will bring

Inherent requirements for the role:

• A bachelor's degree in business studies/Renewable and Sustainable Energy Studies/Technology.
• A minimum of Grade 12 or an equivalent qualification and/or relevant training.
• At least 5 years of experience in the utilities technical field.
• Solid understanding of South African municipal procedures and accounting practices.
• In-depth knowledge of Eskom and municipal tariffs, bylaws, and regulatory frameworks.
• Experience in compiling greenhouse gas (GHG) inventories, carbon foot printing, or conducting carbon audits.
• Proficient in Microsoft Office, with advanced skills in Excel, and working knowledge of Outlook and Word.

Additional demonstrable requirements:

• Strong data analysis and reporting capabilities, particularly in the context of utilities and sustainability metrics.
• Strong communication and influencing skills.
• Excellent planning and organizational abilities.
• Analytical thinker with strong problem-solving and decision-making capabilities.
• Financial and business acumen with a keen attention to detail and a high degree of accuracy.

What you will be doing

• Proactively identify opportunities for utilities cost savings and recovery optimization across client accounts.
• Manage the analysis and reporting of technical data provided by the Accounts Payable team to ensure accurate monthly reporting, anomaly detection, and ESG compliance.
• Collaborate with Utilities Managers, Financial Controllers, Council Liaison Teams, and the Energy & Sustainability team to plan, coordinate, and oversee the implementation and tracking of optimization projects.
• Maintain detailed benefit tracking for all identified utilities optimization initiatives.
• Develop and improve systems, processes, and reporting mechanisms to support client-specific utilities service level agreements (SLAs).
• Assist in defining user system specifications and lead the development, management, and troubleshooting of systems to eliminate inefficiencies and reduce duplication of effort.
• Identify training needs and deliver training sessions to ensure effective use of systems and adherence to best practices.
• Support the preparation of budgeting and forecasting for metered utility recoveries.
• Lead and manage teams responsible for utility recovery processes within the Portfolio Services division.
• Build and maintain strong relationships with municipal creditors and internal teams, providing regular updates on tariffs, municipal bylaws, and account information.

Deadline:23rd October,2026

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About the role

• The Handy Man role is a hands-on position responsible for delivering high-quality general maintenance services across multiple client sites. The role requires a skilled and dependable individual who can work independently, manage and support a small on-site team, and respond efficiently to day-to-day maintenance requirements and call-outs. With a strong focus on safety, service delivery, and client satisfaction, the Handy Man will ensure that facilities are maintained to agreed standards while complying with all health, safety, and operational procedures. The role also involves accurate digital reporting, effective communication with clients and management, and supporting specialist teams as required.

What you will bring

• A minimum of 2–3 years’ experience in general building and facilities maintenance
• Experience in supervising or managing a team, including coordinating tasks and providing on-site guidance
• Trade-related qualification or technical certificate in building maintenance, construction, or a related field will be advantageous
• Proven hands-on skills in:
• Carpentry
• Painting
• Ceiling repairs
• Dry walling
• Basic masonry work
• Welding
• Plumbing
• Office furniture repairs
• Carpet and blind repairs
• Tiling
• Lamping
• Knowledge of chemicals, tools, and machinery relevant to maintenance work
• Strong understanding of health and safety practices, including the safe handling of chemicals and equipment
• Ability to use a smartphone and mobile applications for job cards, reporting, and checklists
• Valid driver’s license and willingness to travel between sites
• Good communication skills and the ability to interact professionally with clients on site
• High level of reliability, integrity, and attention to detail
• These skills are qualifying criteria for the role but are not limited to the above.

What you will be doing

• Performing general building maintenance and repair work across multiple client sites
• Supervising and supporting on-site team members, including allocating tasks and ensuring work is completed to standard
• Providing guidance and mentoring to junior or less experienced staff
• Assisting the Electrical, HVAC, and Handy Man teams as required
• Attending to site call-outs timeously, including ad-hoc repairs and planned preventative maintenance (PPM)
• Managing day-to-day call-outs and ensuring all tasks are tracked and completed
• Conducting daily, weekly, and monthly site checks in line with agreed Service Level Agreements (SLAs)
• Completing all required administration, including digital job cards, reports, supplier invoices, and delivery notes
• Ensuring compliance with health, safety, and operational procedures at all times
• Performing standby duties as required

Deadline:23rd October,2026

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About the role

• We are looking to appoint a Handy Man Assistant to support the Handy Man in delivering general maintenance and repair services across multiple client sites. The role involves assisting with carpentry, painting, ceiling repairs, dry walling, basic masonry, plumbing, tiling, and other maintenance tasks as required.
• A key part of the role is the use of smartphone technology and mobile applications to track tasks, complete digital job cards, and provide accurate reporting to the Handy Man and Operations Manager. The role also requires flexibility to attend site call-outs and adhere to all health, safety, and client requirements.

What you will bring

• Grade 12 or equivalent
• Minimum of 1–2 years’ experience in general building or facilities maintenance support roles
• Basic knowledge of maintenance tasks including carpentry, painting, tiling, plumbing, and general repairs
• Valid driver’s license and willingness to travel between sites
• Ability to use a smartphone and mobile applications for reporting, checklists, and work tracking
• Willingness to learn and support the Handy Man in all maintenance activities
• Good communication skills to liaise with clients and team members
• Awareness of health, safety, and operational procedures
• Reliable, trustworthy, and detail-oriented
• These skills are qualifying criteria for the role but are not limited to the above.

What you will be doing

• Assisting the Handy Man with general building maintenance and repairs across client sites
• Supporting tasks such as carpentry, painting, ceiling repairs, dry walling, basic masonry, plumbing, tiling, and office furniture repairs
• Preparing tools, materials, and equipment for site tasks
• Assisting in conducting inspections, identifying issues, and providing accurate reports
• Completing daily administrative tasks, including digital job cards, delivery notes, and reports using mobile technology
• Supporting site call-outs promptly and assisting with ad-hoc repairs or planned preventative maintenance (PPM) tasks
• Providing constant feedback to the Handy Man and Operations Manager
• Complying with all health, safety, and operational procedures at all times
• Performing standby duties as required If you are a reliable and detail-oriented individual with a strong sense of integrity and the ability to work independently, we encourage you to apply for this role.

Deadline:23rd October,2026

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About the role

• Excellerate Services is seeking an experienced and forward-thinking Command Centre Operations Manager to lead the effective operation and continuous improvement of a technology-enabled, 24/7 Command Centre.
• This role extends beyond traditional control room management, combining operational leadership with technology, data analytics, workforce optimisation and process improvement to enhance service delivery and productivity.
• The successful candidate will take ownership of day-to-day operations, identify and resolve operational inefficiencies, and drive practical improvements through technology, automation and effective resource management. They must be proactive, adaptable, analytical and comfortable challenging established processes to achieve better operational outcomes.
• This is a hands-on leadership role requiring a balance of operational expertise, technological awareness and strong people-management capability.

What you will bring

Minimum Requirements

• Matric (Grade 12).
• Approximately 5–8 years of relevant operational experience, including at least 3 years in a management or senior supervisory role.
• Experience within security, facilities management, logistics, fleet management, emergency response, telecommunications, monitoring centres or another high-volume 24/7 operational environment.
• Proven experience managing teams across multiple shifts, including workforce planning, rostering, attendance, deployments and resource utilisation.
• Experience in incident management, operational escalation, service-level monitoring and performance reporting.
• Exposure to technology-enabled operational environments, including CCTV, alarm monitoring, tracking, access control or workforce-management systems.
• Experience developing, implementing and maintaining Standard Operating Procedures (SOPs).
• Relevant operational, security, risk, business management or related qualifications will be advantageous.

Additional demonstrable requirements

• Strong analytical and problem-solving skills, with the ability to identify root causes, analyse trends and drive issues through to resolution.
• An adaptable, self-driven approach, with the ability to learn new systems and technologies independently.
• Excellent planning, organisational and resource-management skills.
• Strong written and verbal communication skills, with the ability to engage effectively with operational teams and senior stakeholders.
• High attention to detail and a disciplined approach to reporting, governance and compliance.
• The ability to remain calm, exercise sound judgement and lead effectively in a fast-paced, high-pressure environment.

What you will be doing

• Manage day-to-day Command Centre operations, ensuring consistent service delivery and achievement of agreed service levels and key performance indicators (KPIs).
• Lead and develop Command Centre operators, supervisors and operational support teams across a 24/7 shift-based environment.
• Oversee workforce planning, rostering, attendance, deployments, leave, overtime and resource utilisation to ensure optimal staffing and productivity.
• Identify staffing gaps, operational exceptions and service-delivery risks, taking accountability for appropriate corrective action and timely resolution.
• Oversee incident management, escalation, investigation, reporting and closure within required timeframes.
• Manage remote monitoring activities, including CCTV, alarm, patrol and other technology-enabled monitoring solutions.
• Analyse operational performance, identify recurring issues and root causes, and implement sustainable corrective and preventative measures.
• Develop, implement and maintain SOPs, ensuring consistent operational practices and compliance with established standards.
• Work closely with operational management and other stakeholders to resolve challenges, improve coordination and drive accountability across the business.
• Recruit, train, coach and evaluate Command Centre personnel, fostering a culture of performance, continuous learning and operational discipline.
• Manage employee performance and disciplinary matters in collaboration with HR, in accordance with company policies and applicable legislation.
• Ensure compliance with governance, health and safety, quality and operational requirements.

Deadline:21st October,2026

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About the position

• To lead the end-to-end bid process for new contracts, renewals and re-tenders across our facility management (FM) services, including soft services, hard services and integrated FM. The Bid Manager ensures that every submission is compliant, commercially sound and compelling, and that it wins profitable work that the operations team can deliver.

Key duties and responsibilities include:

Bid Planning & Governance

• Review tender opportunities and run bid/no-bid decisions with senior stakeholders.
• Develop bid strategies, win themes and value propositions tailored to each client.
• Build and manage bid plans, timelines and responsibility matrices, and keep the bid team on track against deadlines.
• Run kick-off meetings, S1 and solution reviews and sign-off processes.

Proposal Development

• Lead the writing, co-ordination and editing of high-quality tender responses, covering method statements, mobilisation plans, transition and S197/staff transfer, KPIs, SLAs, social value, ESG and health & safety etc.
• Work with necessary departments (e.g. operations, HR, finance, HSE, technical teams etc.) to gather accurate, persuasive content.
• Ensure responses are compliant with the client’s requirements, evaluation criteria and scoring methodology.

Commercial & Pricing Support

• Work with the Solutions Architect and Operations to build robust pricing models, covering labour, subcontractors, materials, lifecycle costs and margin.
• Identify and assess commercial, contractual and delivery risks, and agree mitigation approaches.
• Support contract negotiations and the preparation of best and final offers (BAFOs).

Stakeholder & Client Engagement

• Prepare and co-ordinate site visits, clarification questions, presentations and orals.
• Coach presenters and subject matter experts ahead of client interviews.
• Support relationship-building with prospects, consultants and supply chain partners.

Continuous Improvement

• Maintain and improve a library of bid content, case studies, CVs, policies and accreditations.
• Track pipeline activity and report on bid performance, win rates and forecasts

Experience/Education

• Proven experience managing complex, multi-service bids, ideally in facility management, support services, construction or a related sector.
• Strong written communication, with the ability to turn technical input into clear, persuasive, client-focused content. Experience in solution selling, long sales cycles and closing opportunities; Relevant PC skills (Microsoft Office Suite with emphasis on Word, Excel and PowerPoint); Excellent communication skills (verbal and written).
• Knowledge of Best Practice in bid and proposal management processes and make recommendations for the adoption of new or modification of existing processes; Company’s procedures and processes. Bid or proposal qualification an advantage

Interface

• Internal: Various Group Business Units
• External: Customer/Prospective/Evaluations Committees

Deadline:23rd October,2026

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About the role

• This position serves as an Event Registration Coordinator, independently managing registration operations across multiple events, including attendee registration, housing, travel coordination, reporting, and onsite execution. Key responsibilities include developing and managing registration timelines and deliverables, maintaining accurate data in systems, supporting attendee communications, proactively identifying risks, and collaborating closely with client teams to ensure seamless event execution. The position serves as a knowledgeable resource on registration processes, systems, timelines, and best practices while contributing to process improvement and effective event execution. This position works onsite at the Client Regional Office in Johannesburg, South Africa

Responsibilities 

• Maintains regular and reliable attendance, availability and responsiveness during agreed working hours, including attendance at scheduled meetings, training sessions and client engagements. Proactively communicates any barriers that may impact service delivery, deadlines or attendance requirements.
• Demonstrates flexibility in work schedules to support meetings, events, and collaboration across multiple global time zones, including occasional early morning or evening meetings outside of standard business hours.
• Follows established policies and procedures related to appearance, timeliness, safety, confidentiality, and client standards and values.
• Completes assigned work in a timely, accurate, and customer-focused manner while meeting established Service Level Agreements (SLAs).
• Maintains clear communication with manager and client teams, proactively raising issues, exceptions, or risks as needed.
• Participates in department meetings, training sessions, and other required activities, sharing experiences, challenges, and solutions that benefit the broader team.
• Maintains working knowledge of operating procedures, department resources, systems, and company operations.
• Uses Excel, Word, CVENT, and Event Management System software for maintaining accurate data and reporting and any systems as required by the client and CBRE Excellerate.
• Uses Concur and SAP to reconcile and allocate event-related charges in accordance with established guidelines and policies.
• Primarily responsible for event registration, while providing additional support to Africa Event Coordinators during quieter registration periods, including assistance with local office and offsite event logistics, planning, setup, and onsite execution

Events Registration duties

• Oversees regional registration and travel processes in coordination with client Event Team leads.
• The individual remains an employee of CBRE Excellerate and reports through their organization’s established management structure. For the duration of the event assignments, the individual will work closely with the designated client lead and/or members of the client event team, providing regular updates on project progress, deliverables, challenges, risks, and proposed solutions. This client-facing coordination does not constitute a direct employment or formal reporting relationship with the client.
• Builds and maintains effective working relationships with internal stakeholders, clients, vendors and cross-functional teams through professional, respectful and timely communication.
• Develops and manages registration timelines, organizational documents, and deliverables in partnership with event management and client teams.
• Demonstrates expertise across registration workstreams and associated systems, including attendee registration, housing management, travel coordination, registration website administration, reporting, and onsite operations. Serves as a knowledgeable resource to clients and stakeholders on processes, system capabilities, timelines, and best practices, while contributing to process documentation, continuous improvement efforts, and knowledge-sharing activities.
• Coordinates registration website content, functionality, and timelines across multiple projects simultaneously.
• While onsite, proactively pre-plans and manages the onsite execution of large areas of registration operations, including technical requirements, staffing assignments, badge printing and distribution. Adapts processes and escalates issues as needed to support effective onsite execution.
• Proactively identifies and communicates changes in event scope, timelines, requirements, and potential risks, escalating issues to the appropriate teams as needed.
• Owns the accuracy and integrity of event data across registration and event management systems, ensuring information remains current and consistent throughout the event lifecycle.
• Serves as a primary point of contact for internal teams, clients, and external partners on registration requirements, timelines, and deliverables, providing regular status updates, data, and reporting as needed.
• Supports international meetings through clear, concise communication and an understanding of international event terminology and logistics, adapting communication as appropriate for global audiences.
• Responds to attendee inquiries and concerns via email in a warm and professional manner.  
• Provides detailed information to attendees about event schedules, activities, locations, and other event logistics. 
• Assists attendees with registration, housing, and travel related inquiries via email correspondence. 
• Addresses attendee complaints or issues with empathy and a problem-solving mindset. 
• Stays informed about event updates, changes, and announcements to provide up-to-date information to attendees. 
• Other duties as assigned:

Business Travel 

• This position will be required to travel in order to staff events. Air travel and overnight stays are required.
• This position will also participate in a structured onboarding program, which includes travel for in-person training with the Event Team subject matter experts to develop proficiency in registration, travel, housing, event technology, reporting and onsite event operations.

Qualifications and Knowledge Required

• Bachelor’s degree from a four-year college or university is preferred.
• Excellent written communication skills with a strong command of grammar, spelling, and punctuation.
• Previous experience in customer service or email support role preferred.
• Ability to efficiently manage multiple email inquiries simultaneously while maintaining attention to detail.
• Demonstrated ability to communicate professionally and effectively in written and verbal interactions with attendees, clients, vendors and internal stakeholders, including the ability to manage difficult conversations in a constructive and solution-oriented manner.
• Empathetic and patient demeanor with a focus on providing exceptional attendee experiences.
• Proficiency in using email management tools and customer service software.
• Strong problem-solving skills and the ability to think critically under pressure.
• Flexibility to adapt to changing priorities and work effectively in a fast-paced environment.
• Previous experience in event management, registration, hospitality, or a related field a plus.
• Must show personal and professional integrity, commitment to excellence, and high standards.
• Self-directed and deadline-driven, with an ability to make sound decisions while managing priorities and projects within a dynamic environment.
• Ability to work on complex projects with general direction and minimal guidance, both independently and as a member of cross functional teams.
• Microsoft Office suite program experience required (Outlook, Word, Excel, PowerPoint, OneNote, etc.)
• Ability to effectively prioritize workload on multiple projects & events simultaneously.
• Successfully perform in a high stress, fast paced environment.
• Portray professional presence through superior communication, presentation, promptness, and appearance.
• Ability to learn new platforms quickly.

Additional Requirements

• Ability and willingness to participate in a structured onboarding program, including in-person training sessions with Seattle-based Event Team members and ongoing virtual training as required.
• Expected to complete foundational onboarding and registration training within the first 30 days of employment and progressively assume independent ownership of core registration responsibilities within the first 90 days.
• Ability to work on complex projects with general direction and minimal guidance, both independently and as a member of cross-functional teams.
• Ability to independently manage assigned event registration responsibilities following completion of onboarding and training, while knowing when to appropriately escalate risks or issues.
• Self-directed and deadline-driven, with an ability to make sound decisions while managing priorities and projects within a dynamic environment.
• Ability to efficiently manage multiple email inquiries simultaneously while maintaining attention to detail.
• Empathetic and patient demeanour with a focus on providing exceptional attendee experiences.
• Strong problem-solving skills and the ability to think critically under pressure