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Deloitte is one of the country's leading professional services firms in Southern Africa, and is dedicated to assisting companies succeed in the business environment- whether it be through our tax, audit, consulting or financial advisory services. At Deloitte, we understand that solutions are not just a static one dimensional report, but rather, an integrated...
Job Description
Main Purpose of Job
We are seeking a highly skilled Implementer to configure and install software systems for our clients. In this role, you will demonstrate how newly developed software systems work to clients, and answer questions relating to implementation. You will also be required to install the software and ensure the client is satisfied.
To be successful as an Implementation Specialist, you should be proficient in technology systems and able to work well as part of a team. Ultimately, an outstanding Implementer should demonstrate sound technical knowledge as well as exceptional analytical, communication, and customer service skills.
Implementer Responsibilities:
Meeting with clients following the development of software packages to collect data and other information required to customize/configure software systems.
Creating a plan for each client, detailing the tasks that need to be completed for the timely installation of software systems and hardware.
Communicating with clients throughout the deployment process to obtain feedback and approval.
Reporting back to project team clients’ individual needs and specifications.
Educating clients on how to use developed software systems and system features.
Installing software systems and all necessary components.
Ensuring that the project team is aware of key deliverables and project milestones.
Qualifications
Requirements:
National Diploma in Computer Science, Engineering, Computer Information Science, Information Technology, or a related field.
Proven experience working as an Implementer
Sound technical knowledge.
Proficiency in all Microsoft Office applications
The ability to multitask effectively.
The ability to work independently and as part of a team.
Strong analytical and problem-solving skills.
Excellent organizational and time management skills.
Exceptional communication and customer service skills.
Detail-oriented.
Job Description
Main Purpose of Job
The Change Management Specialist will play a key role in ensuring projects (change initiatives) meet objectives on time and on budget by increasing employee adoption and usage. This person will focus on the people side of change – including adopting changes to business processes, systems and technology, job roles and organization structures.
The primary responsibility will be building, maintaining and sustaining relationships across all Business Units, creating and implementing change management strategies and plans that maximize faster adoption, higher ultimate utilization and greater proficiency of the changes that impact employees in the Business Units in order to increase benefit realization, value creation, ROI and the achievement of results and outcomes.
Role Requirements
Knowledge of:
Current Mining industry best practice
Project management methodologies such as Agile and Prince II would be advantageous to map change management initiatives accordingly.
Relevant management and business change techniques such as business process modelling and re-engineering, training techniques
Change Management principles, methodologies and tools; experience with Prosci ADKAR® Model is a must
Skills
Ability to articulate the value proposition for the project and to sell the programme vision to a variety of audiences across all business units.
Ability to enable changes resulting from the project to be firmly embedded across the designated business units.
Experience and knowledge of change management principles, methodologies and tools
Flexible and adaptable; able to work in ambiguous situations
Resilient and tenacious with a propensity to persevere
Ability to understand the impact of the project on the organisation and to sufficiently articulate the related changes to the impacted audiences by making use of a variety of change, training and communication interventions suited to each audience group.
Ability to communicate tactfully, whilst remaining open and honest, leverage lessons learned and celebrate success
Exceptional communication skills – both written and verbal
Excellent active listening skills
Ability to establish and maintain strong relationships across all stakeholder groups
Ability to influence others and move toward a common vision or goal
Problem solving and root cause identification skills
Must be a team player and able to work collaboratively with and through others
Able to conduct meaningful presentations during Sensitisation and Awareness phases
Role Responsibilities
While the Change Manager does not have supervisory responsibility, this person will have to work through many others in the organization and business units to succeed. The Change Manager will act as a coach for senior leaders and executives in helping them fulfil the role of change sponsor.
The Change Manager may also provide direct support and coaching to frontline managers and supervisors as they help their direct reports through transitions as well as supporting project teams in integrating change management activities into their project plans.
Work with the designated Support stream lead to ensure that the work of the project covers the necessary aspects required to deliver the change anticipated by the Steering Committee and Sponsor
Determine and document the Change Management Approach
Develop appropriate Change Management & Communication Strategies and Plans (plans to include a variety of communication channels to create awareness of the programme)
Apply a structured methodology and lead change management activities for the stream whilst maintaining alignment if more than one change manager is involved on the project.
Assess the change impact and complete change management assessments (CIAs) per area
Develop a Stakeholder Plan
Manage and coach a team of Change Agents from the business units, once identified
Coach project teams, managers and supervisors on the importance of Change management
Identify, analyse, prepare risk mitigation tactics
Identify and manage anticipated resistance through the development of a Resistance Management Plan
Support the project design and definition of roles and responsibilities
Lead transition management, ensuring that business as usual is maintained during the transition and the changes are effectively integrated into the business
Prepare affected business areas and staff for transition to new ways of working and ensure user readiness whilst preparing for post go-live user experience workshops
Support communications
Manage stakeholders
Change admin: Schedule workshops, meetings, send follow-up emails after engagements sessions, etc
Track and report on adoption rate
Upload change management docs onto shared Team folder
Qualifications
Education & Qualification
· Change Management - Prosci practitioner certification
· Project Management
· Demonstrated commitment to develop own capabilities and competencies
Relevant Experience
· 4-5 years’ experience as a change manager on large scale technology projects
· Experience in change management in the Mining sector
· Experience with medium to large-scale organizational change efforts
· Exposure to Operating Models and Risk Models an advantage
Job Description
Your daily responsibilities would involve:
ensuring the delivery of new products or services from projects is to the appropriate level of quality, on time and within budget, in accordance with the project plan and project governance arrangements
ensuring there is allocation of common resources and skills within individual projects
managing communication with all stakeholders
managing both the dependencies and the interfaces between projects
managing risks to the project’s successful outcome
Understanding how different projects interlink and overlap
Reporting on portfolio performance to the Head of department
Ensuring relevant standards, process and regulations are upheld
Attend monthly steering committee meetings on all projects
Requirements:
Qualifications
Qualification
Job Description
Co-ordinating the model review process both internally (amongst Deloitte’s various expert teams) and externally (managing client timelines and deliverables)
Technically reviewing financial models (using bespoke Excel model review software)
Compiling detailed model review lists to be discussed with clients
Drafting factual finding reports that set out the results of the review, to be issued to clients
The position will give the candidate an exposure to either Valuations and / or Financial Model Builds
Responding to RFPs / RFQs with proposals setting out Deloitte’s model review services
Responsible for Model reviews
Qualifications
At least 3-5 years working experience (including CA articles advantageous)
Work experience within a financial institution, with particular exposure to projects (e.g. infrastructure, renewable energy)
Advanced Excel skills, and a passion for financial modelling
Bachelor’s Degree in Finance, Accounting or related field International professional qualification advantageous i.e CA, CFA, ACCA or CPA
Additional Information
Leadership Capabilities
Living our Purpose - Acts as a role model, embracing and living our purpose and values, and recognizing others for the impact they make
Talent development - Develops high-performing people and teams through challenging and meaningful opportunities
Performance drive - Delivers exceptional client service; maximizes results and drives high performance from people while fostering collaboration across businesses and borders
Influence - Influences clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people
Strategic direction - Understands key objectives for clients and Deloitte, aligns people to objectives and sets priorities and direction
*Please note that this job advertisement provides a summary of the capabilities required and all candidates shortlisted will receive a full list of capabilities.
Job Description
Experience
Preferred:
Roles and responsibilities
Budgets / Profitability
Qualifications
Preferred:
· Postgraduate qualification
· Life Sciences and Healthcare industry experience
Additional Information
Leadership Capabilities
Living our Purpose
Fosters broad commitment to our purpose and values; inspires peers and teams to make an impact that matters
Talent Management
Manages the development of a strong pipeline of talent for current/ future success; owns and drives a talent experience that differentiates Deloitte
Performance drive
Builds a high performance culture by cultivating individual and team strengths; drives outstanding client service, often through large cross-business and/or cross-border teams
Influence
Builds long-term, trust-based relationships with senior stakeholders and influencers, and uses highly developed influencing skills to drive impact, often in complex situations
Strategic Direction
Sets & communicates strategic direction, excites people around the vision and goals and aligns diverse, cross-functional and cross-border teams to achieve success
Competitive Edge
Anticipates market and competitor trends to develop and deliver bold and innovative solutions that differentiate Deloitte with clients
Inspirational leadership
Leads from the front, acting as an exemplary role model for leaders at all levels; promotes a strong sense of loyalty and followership and energizes others to act
Analytical Thinking & Problem Solving
Selects appropriate methods for collecting and analyzing large and complex data sets to extract insights and support solutions
*Please note that this job advertisement provides a summary of the capabilities required and all candidates shortlisted will receive a full list of capabilities.
Job Description
Provide actuarial advisory services to an array of clients, across many industries and sectors
Develop and maintain client relationships
Build financial and mathematical models
Support project proposals and concept notes
Provide actuarial and technical direction to engagements
Qualifications
Additional Information
Leadership Capabilities
Living our Purpose - Acts as a role model, embracing and living our purpose and values, and recognizing others for the impact they make
Talent development - Develops high-performing people and teams through challenging and meaningful opportunities
Performance drive - Delivers exceptional client service; maximizes results and drives high performance from people while fostering collaboration across businesses and borders
Influence - Influences clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people
Strategic direction - Understands key objectives for clients and Deloitte, aligns people to objectives and sets priorities and direction
*Please note that this job advertisement provides a summary of the capabilities required and all candidates shortlisted will receive a full list of capabilities.
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