In Africa our strategy is to grow Diageo’s leadership across beer and spirits by providing brand choice across a broad range of consumer motivations, profiles, and occasions. We are focused on growing beer faster than the market and accelerating the growth of spirits through continued investment in infrastructure and brands with mainstream spirits b...
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Purpose of Role:
- The digital revolution provides a truly unique opportunity to unleash the magic of our brands through new channels and partners, allowing us to reach new consumers and new occasions. The “always on” nature of digital commerce also means that we can inspire millions of consumers wherever they are; using rich data to build ever deeper, value adding relationships with our customers and end consumers. This world is already here, but we will accelerate it in ways we are only just starting to invent. At Diageo South Africa we are building a robust multi-channel strategy and are poised for exciting growth in digital commerce. We are looking for outstanding eCommerce talent to join our business. We’re a high performing team who are driving transformation by putting digital at the heart of our commercial strategy.
We are looking for people who:
- Are digitally native with a passion for eCommerce.
- Can demonstrate a strong track record in using digital performance data to advise and drive a commercial approach.
- Have a proven track record of delivering commercial performance within respective channel
- Have an entrepreneurial and creative flair for igniting brands online
- Have a growth mindset, see the bigger picture and are relentless in making things happen
- Are strategic operators, proficient in engaging and influencing a broad collaborator set
- Have 5+ years’ experience in an ecommerce or sales environment, either in a start-up or corporate function
Top Accountabilities:
E-commerce Sales Performance Ownership
- Own and drive total e-commerce sales performance for South Africa across pure-play and omnichannel customers, delivering against agreed revenue, volume, and profitability targets.
- Continuously identify, unlock, and complete growth opportunities to forge long-term e-commerce expansion, not just incremental gains.
Customer P&L Accountability & Commercial Excellence
- Full accountability for key customer P&Ls, ensuring disciplined commercial decision-making that balances growth, margin, and long-term value creation.
- Lead forecasting, commercial planning, performance tracking, and reporting with a high degree of accuracy, insight, and accountability.
Budget & Investment Stewardship
- Manage customer and e-commerce-related budgets, including discretionary and investment funds, with a strong focus on efficiency, return on investment, and value delivery.
- Exercise sound judgement and high levels of integrity and trustworthiness in all financial decisions, ensuring compliance with governance and internal controls.
- Proactively reallocate investment based on performance, learning, and commercial priorities.
Joint Business Planning & Cross-Functional Collaboration
- Support the development and execution of Joint Business Plans (JBPs) with key e-commerce partners.
- Work cross-functionally with Marketing, Supply Chain, Finance, Revenue Growth Management, and Customer Marketing to deliver integrated, executable plans.
- Act as the central commercial lead for e-commerce customers, ensuring alignment and clarity across collaborators.
Sales Target Delivery & Commercial Momentum
- Consistently meet or exceed sales targets through focused effort, strong customer relationships, and a goal-oriented commercial approach.
- Drive continuous improvement in promotional effectiveness, assortment, availability, and execution excellence.
Data-Driven Performance Management & Insight Generation
- Maintain a close, hands-on relationship with sales, category, and customer data, using insight to inform commercial decisions and prioritisation.
- Analyse and interrogate key benchmarks and performance metrics (including sales, margin, availability, promotion efficiency, conversion, and return on investment) to identify trends, risks, and growth opportunities.
- Translate data into clear commercial actions that drive sales growth, maximise conversion, and improve overall e-commerce performance.
- Use data storytelling to influence internal stakeholders and customers, ensuring insights are understood, actionable, and embedded into joint plans.
E-commerce Evangelism & Internal Influence
- Act as an e-commerce evangelist internally, championing the channel’s role in future growth and influencing ways of working across the broader sales organisation.
- Share standard methodologies, insights and takeaways to uplift e-commerce capability across traditional and key account teams, strengthening overall commercial performance.
Customer Relationship & Partner Leadership
- Build trusted, credible relationships with senior customer stakeholders, positioning the business as a strategic e-commerce partner rather than a supplier.
- Represent the company with professionalism, integrity, and commercial maturity in all external engagements.
Qualifications:
- Essential: Experience in digital marketing, specifically in performance media, is critical. You must be able to analyse the key data points of digital performance media data and interrogate.
- Education: B.Comm / B.BusSci or equivalent tertiary qualification.
Deadline:23rd January,2026
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About the role:
- To drive Volume, NSV and Market share growth through Diageo SA’s Route to Market partners
- To manage and monitor the Pricing, Availability and Distribution and Visibility of Diageo brands through Diageo SA’s 3rd Party Partners.
- To build relationships with the 3rd party partners while ensuring they comply with all of Diageo’s CARM and GAR policies.
Role Responsibilities:
Operational
- Develop Strategic plans and budgets for all Route to Market Partners which meets area guidelines and objectives.
- Cascade the Diageo SA strategic objectives into the Route to Market Partners to ensure “line of sight” or alignment.
- Lead the development of brands through trade marketing activities aligned the Diageo SA cycle plan, to achieve targets in terms of volume, market share and value.
- Identify business risks related to the Route to Market Partners and area, develop contingency plans to address them (opposition, AIT, Macro/Micro-Environment).
- Develop business cases for pricing, distribution expansion initiatives and other project to drive achievement of AOP.
- Callage on all assigned RTMPs (min 5 calls per day) to negotiate and influence orders, or take opportunities based on market intel.
- Conduct monthly RTMPs reviews – scorecard and data driven.
- Monthly Execution measurement to be conducted in market area driven by a scorecard across all channels.
Innovation
- Drive at least one innovation to implementation per quarter outside the innovation calendar. (Initiatives should be around, growing sales, doing things differently, growing share, NRM)
Relationships
- Build a company corporate image whilst operating to the highest standards of business ethics, environmental, health and safety.
- Develop cross functional culture and support interaction across all levels of the company.
- Create sustainable investment contracts for business partners to strengthen the relationship.
- Manage Account relationships with the RTMPs. Aim to be their number 1 valued business partner.
Management
- Mobilise resources to realise company AOP and Mission.
- Ensure regular monitoring of AOP and Mission.
- Ensure the implementation of common platforms and best practices in line with Diageo SA standards.
- Ensure effectiveness of controls over business processes and integrate Audit function as a real business partner. (CARM and GAR Compliancy through the line)
- Establish adequate security standards in order to protect company assets at the Route to Market Partners.
- Lead and control the internal environment of the company in accordance with Company Policies and in order to minimise business risks.
- Drive overall implementation of cycle plan in a timely manner. Take ownership of the OTIF of implementation of a cycle plan.
- Ensure timeous and accurate reports of opposition, illicit, market trends, volume trends and other market information on a daily, weekly, monthly, quarterly basis.
- Co-ordinate 3rd party of installation of POS in store by managing timelines of the customer and the supplier.
- Manage, monitor and measure RTMPs against global SHE policies. Reporting to be done annually.
- Empower and support team to drive high performance.
- Demonstrate high commitment to personal and team development allocating meaningful time and resources.
- RTMPs meetings and reviews held monthly
- To develop and roll out training material/requirements to Route to Market Partners
Leadership
- Communicate and translate the Leadership standards into a “way of living” that inspires enthusiasm and commitment
- Establish clear goals consistent with Leadership standards, as well as clear roles and responsibilities for RTMPs.
Experience / skills required:
- Suitable degree
- Valid Driver’s licence.
Experience
- Minimum 5 years Sales experience
- Proven track record of performance and people leadership
- Commercial experience in FMCG is advantageous
Skills
- Market and Competitor Knowledge
- Customer Understanding
- Channel Dynamics
- Joint Customer Planning
- Channel and Customer Activity investment planning
- Plan & Develop Growth Drivers
- Customer Planning and Forecasting
- Plan and Develop Executional Standards
- Customer Proposition
- Advanced Negotiation
- Executional Standards
- Total Trade Investment Evaluation
- Inspirational leadership,
- People Management
- Training, coaching & Mentoring
- Influencing at all levels
- Systems literacy
- Networking & collaboration
Deadline:30th January,2026
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Purpose of Role
- The purpose of this role is to partner with the Supply function in executing the people agenda to drive business performance. This includes considerations for talent, employee experience and engagement, organisational effectiveness, as well as utilisation and deployment of global programmes, tools, policies, and frameworks, ensuring Diageo remain attractive to external talent and internal talent thrives and delivers outstanding performance.
Top Accountabilities
- Culture: Uses data and insights including from engagement surveys, to inform initiatives and actions that will unlock culture of high performance where talent thrives and has access to development and growth opportunities.
- Organizational Effectiveness and capabilities: Constantly review and ensure that the operating model is efficiently designed to deliver business strategy and that the right capabilities are in place to deliver performance.
- Talent: Drive disruptive strategies to identify, retain and grow talent for total Diageo while ensuring that internal and external Inclusion and Diversity ambitions are achieved and that our value proposition is competitive. Ensure rigor in the end-to-end talent management process, including succession planning, planned talent mobility, and regular pulse check with top talent.
- Coaching for performance: Coaches both the functional leaders and their teams to deliver breakthrough performance, as well as demonstrate rigor in people development approach.
- Employee Relations: Work with functional leaders to maintain a positive employee relations environment and that business is conducted with integrity, lead/oversee investigations and disciplinary hearings while ensuring compliance to local laws.
Qualifications, Experience, and leadership
- Degree in a relevant field and strong functional HR experience.
- An experienced business partner with a track record of driving for performance in partnership with business leaders within multi-national matrixed companies.
- Experience in Labour relations and Supply environment is preferred.
- Brings depth of understanding of market/function dynamics in as far as talent, reward, learning, amongst others, are concerned.
- Make bold strategic choices that deliver for the short and long term.
- Has an acute focus on performance and results, is highly accountable, problem solver and determined to win.
- Demonstrates pace and urgency, responding quickly to emerging threats and opportunities.
- Personally resilient – able to maintain emotional balance in the face of pressure and high-performance expectation.
- Leading change – is courageous in their thinking about what is possible and has a track record of leading transformation.
- Adept at building relationships with a broad range of external and internal stakeholders and demonstrated ability to influence across a matrix organisation.
- Proven ability to influence, persuade, facilitate, and build credibility at all levels within the business.
Deadline:26th Janaury,2026
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