Latest Jobs at Discovery Limited

Role Description

• To assist clients in navigating the will-drafting process with empathy, clarity, and professionalism and to highlight the importance of an indemnity product that shields loved ones from unforeseen costs after death.  To further contribute to the success of the team and department by meeting set targets and delivering outstanding service to every Discovery client.
• To be responsible for assessing each client's unique needs, ensuring their estate planning is both comprehensive and secure and delivering professional, empathetic service while achieving business targets in line with compliance standards and ethical practice. To identify and advise clients regarding burdens associated to executor fees and administration costs and to educate and guide clients, ethically and responsibly regarding inclusion of products that safeguard estates against unforeseen expenses.
• To contribute meaningfully to both client satisfaction and the organization’s growth by leveraging both legal expertise and consultative selling.  To also provide clients with guidance that enhances their understanding of how financial decisions impact the well-being of their beneficiaries, by identifying opportunities to reduce fees associated with the winding up of their estate.
• To further be responsible for delivering professional, empathetic service while achieving business targets in line with compliance standards and ethical practice.

Key Outputs / Job Responsibilities

• Achieve and maintain a 60–70% conversion ratio on Estate Preserver product sales.
• Identify sales opportunities and contribute to revenue growth.
• Collect accurate client information to support the efficient and correct drafting of Wills.
• Ensure full adherence to compliance requirements in all processes and documentation.
• Liaise with internal departments to resolve processing issues and ensure smooth workflow.
• Follow up on submitted business and track progress through to completion.
• Build, maintain, and grow strong relationships with Advisors to support business success.
• Collaborate with internal teams to deliver superior service and resolve client/Advisor queries.
• Communicate proactively with Advisors, offering product insights and identifying cross-selling or upselling opportunities.
• Actively engage in sales campaigns and marketing initiatives to drive product awareness and performance.
• Contribute to a seamless client journey by ensuring accuracy, responsiveness, and professionalism at all stages.
• Stay up to date on product knowledge, industry trends, and compliance updates to improve service delivery and sales effectiveness.

 Job / Role Requirements

Work Experience

Required

• Minimum 2 years’ experience in the Financial Services Industry

Preferred (would be advantageous)

• Sound knowledge of Insurance (short-term, health, risk) and investment products
• Broker consulting experience in an insurance company
• Knowledge of MS Office Suite  
• Sales Experience

Education / Qualifications / Accreditations with Professional Body

Education / Qualifications Required

• Matric

Preferred (would be advantageous)

• RE5
• Degree in Finance / Financial Planning / LLB
• PGDip in Estate Planning

Professional Registration

• FSCA (preferred)

Technical Skills or Knowledge

Required

Skills

• Proficient in English
• Communication skills
• Deadline driven
• Negotiation
• Relationship building

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Key Purpose

• This Learnership leads to a nationally recognised NC: Short Term Insurance NQF Level 4 qualification which consists of structured learning components combined with practical/workplace experience in the Short-Term Insurance industry.

Areas of responsibility may include but are not limited to

Short Term Insurance:

• Learners will be given exposure to the Short-Term Insurance business – Business Analysis and Key Account Management.

Education and Experience

Education:

• Grade 12 is essential.
• Maths (Minimum Level 4 – 50%)
• English (Minimum Level 4 – 50%)
• Maths Literacy (Minimum Level 5 - 60%)
• 2nd language (Minimum Level 4 – 50%)
• Incomplete tertiary studies will be advantageous

 Specific Requirements:

• Not be engaged in post Matric studies or formal employment;
• Not have completed any previous Learnership.
• Be between the ages of 18 and 30 years;
• Have effective communication skills in the written & verbal English language;
• Possess basic computer skills mainly MS Excel & MS Outlook
• Only South African candidates by birth will be considered

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Key Purpose

• This Learnership leads to a nationally recognised NC: Short Term Insurance NQF Level 4 qualification which consists of structured learning components combined with practical/workplace experience in the Short-Term Insurance industry.

Areas of responsibility may include but are not limited to

Short Term Insurance:

• Learners will be given exposure to the Short-Term Insurance business – Business Analysis and Key Account Management.

Education and Experience

Education:

• Grade 12 is essential.
• Maths (Minimum Level 4 – 50%)
• English (Minimum Level 4 – 50%)
• Maths Literacy (Minimum Level 5 - 60%)
• 2nd language (Minimum Level 4 – 50%)
• Incomplete tertiary studies will be advantageous

 Specific Requirements:

• Not be engaged in post Matric studies or formal employment;
• Not have completed any previous Learnership.
• Be between the ages of 18 and 30 years;
• Have effective communication skills in the written & verbal English language;
• Possess basic computer skills mainly MS Excel & MS Outlook
• Only South African candidates by birth will be considered

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Key purpose

• The vacancy is for a Learning and Development Manager within the Discovery Institute of Training. This role will be responsible for leading a team of skilled Learning and Development Specialists dedicated to the design, development, and delivery of impactful learning solutions. These include leadership development and core (soft) skills programmes, delivered through in-person workshops, virtual training, and digital learning formats. The successful candidate will support capability development across various roles and levels within Discovery, ensuring alignment with organisational goals and performance priorities.

Key outputs

Leadership and core skills learning strategy

• Develop and implement a comprehensive learning strategy for leadership and core (soft) skills development that aligns with Discovery’s business objectives and talent priorities.

Learning programme design and oversight

• Oversee the end-to-end design, development, and delivery of high-quality learning solutions, classroom, virtual, and digital tailored to various roles and levels.

Team leadership and capability building

• Lead, coach, and inspire a team of Learning and Development Specialists to drive innovation, excellence, and continuous improvement in learning design and facilitation.

Stakeholder engagement and collaboration

• Build strong relationships with internal stakeholders and business leaders to identify learning needs, gather feedback, and ensure solutions deliver measurable value.

Programme evaluation and impact measurement

• Establish metrics and mechanisms to evaluate the effectiveness and impact of learning programmes on individual and organisational performance, aligned to the 6Ds methodology.
• sure learning is transferred to the workplace, business outcomes are achieved, and value is created and demonstrated.

Learning innovation and digital integration

• Champion the use of new technologies, tools, and methodologies (e.g., microlearning, gamification, blended learning) to create engaging and scalable learning experiences.
• Leverage AI and other emerging technologies to drive efficiency, enhance content creation, and streamline learning development and delivery processes across formats.

Governance and quality assurance

• Ensure all learning interventions meet internal quality standards and regulatory requirements and are aligned with Discovery’s learning frameworks and methodologies.

Budget and resource management

• Manage the team’s learning budget and resources effectively, ensuring optimal allocation for maximum impact.

Competencies

• Strategic leadership: Demonstrates advanced leadership capability, with a proven ability to lead high-performing teams, influence senior stakeholders, and align learning strategy to business priorities.
• Innovative and critical thinking: Applies innovative, forward-thinking approaches to solve complex problems, drive continuous improvement, and future-proof learning solutions.
• Expertise in learning and development: Deep understanding of both traditional and modern learning methodologies, including digital, blended, and experiential learning practices.
• AI and technology integration: Comfortable leveraging AI, learning technologies, and digital tools to enhance learning experiences and improve team efficiency.
• Growth and agile mindset: Embraces change, shows resilience, and fosters a culture of learning, experimentation, and adaptability within the team.
• Exceptional communication and influence: Communicates with clarity and impact across all levels of the organisation; skilled at managing diverse personalities and building strong networks.
• Project and programme management: Demonstrates strong organisational, planning, and execution skills, with the ability to lead complex projects and manage multiple priorities.
• Business acumen: Understands the business context and uses data-driven insights to shape learning decisions and demonstrate ROI.
• Customer-centric focus: Dedicated to understanding and exceeding internal customer needs, with a commitment to delivering measurable value.
• Attention to quality and detail: Maintains high standards in all learning outputs, with a keen eye for detail and a commitment to excellence.
• Resilience and pressure management: Maintains performance and decision-making capability under pressure, navigating challenges with composure.
• Advanced reporting and writing skills: Able to craft compelling reports, proposals, and communications tailored for executive and strategic audiences.

Experience

• Minimum of 8–10 years’ experience in Learning and Development, with at least 3–5 years in a management role.
• Proven track record of designing and delivering leadership development and soft skills programmes across various levels in a large organisation.
• Demonstrated experience leading high-performing L&D teams, including coaching, performance management, and development of team members.
• Strong background in both digital and in-person learning solutions, including instructional design, content development, and facilitation.
• Experience applying learning evaluation frameworks and methodologies, such as the 6Ds or Kirkpatrick Model, to measure learning impact and business value.
• Strong stakeholder engagement and consulting experience, working with cross-functional teams and senior business leaders.
• Experience managing learning projects end-to-end, including scoping, budgeting, and reporting.
• High proficiency in using modern learning technologies, Learning Management Systems (LMS), and virtual learning platforms (e.g., MS Teams, Zoom, etc.).
• Experience using AI tools and digital innovation to enhance learning design and team efficiency.

Qualifications

Essential:

• A formal qualification in Human Resources, Learning and Development, Organisational Psychology, Education, or a related field.
• Evidence of continuous professional development in leadership, learning design, or training facilitation.

Advantageous:

• A postgraduate qualification (Honours or Master’s) in a relevant field.
• Formal training or certification in the 6Ds® methodology or other learning impact frameworks.
• Certifications or demonstrated expertise in AI tools for learning or digital learning technologies.
   

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Key Purpose

To create brand and communication solutions that enable business to meet their objectives by:

• Driving and defining the implementation of brand and communication strategy and solutions.
• Interfacing with senior business people to define and co-ordinate brand or communication strategy.
• Understanding the impact of that strategy across business.
• Work closely with and collaborate with Vitality’s key partners and race organisers to achieve business objectives and drive business growth and positive brand sentiment

Areas of responsibility may include but not limited to

• Unpack complex business needs and provide creative solutions that are strategically sound, creative and relevant to the market.
• Turn strategies into executional ideas that are creative, realistic, impactful and memorable
• Develop people through leadership and coaching.
• Build and maintain relationships with key business people, both at a strategic and operational level.
• Build and maintain relationships with key eventing and merchandise suppliers to collaborate and implement campaigns.

Competencies

Communication skills

• Able to convert technical information to audience appropriate communication
• Understand different target audiences
• Be able to present ideas and negotiate with upper management
• Communicate well in English both in writing and verbally
• Attention to detail
• Work well with external and internal stakeholders
• Copywriting and editing skills

Problem solving

• Being proactive
• Able to think strategically  
• Question processes, strategy and outputs
• Leadership skills: Guide, develop and motivate others
• Make decisions
• Build trusted partnerships
• Manage conflict

Leadership skills

• Influence and persuade people to get things done
• Coach and develop direct reports
• Manage conflict
• Manage and be responsible for budgets