Latest Jobs at Discovery Limited

Key Purpose

• Is a servant-leader for the Scrum Team that does anything possible to help the team perform at their highest level
• Help form a self-managed team that is motivated, predictable, transparent and consistently delivers quality work and continually inspects and adapts in order to improve and maximize throughput whilst upholding the Agile values, principles and practices
• Facilitates the removal of impediments teams face when developing solutions
• Implements agile best practices within a team
• Helps the development team, business and management develop a culture of collaboration - Act as a change agent to the team and organisation
• Supports the team to be self-organising and function as an accountable, high performance team
• Focused and goal driven and helps to achieve the Sprint goals
• Be a master facilitator

Areas of responsibility may include but not limited to

• Act as Scrum master for 2 – 4 scrum teams with a focus on guiding the teams towards improving the way they work.
• Facilitate Scrum Events ensure that they are focused and productive (Daily Stand-ups, Sprint Planning, Sprint Reviews, Retrospectives and Backlog Grooming)
• Help facilitate Product Planning Workshops and Release Planning Sessions
• Assist the Product Owner in prioritisation and scheduling of work, to meet delivery time frames
• Ensure backlog is in good standing by having regular re-occurring weekly backlog grooming sessions
• Ensure that all the team members understand their role and fulfil them to the best of their ability
• Guide/coach/mentor the development team to take on the responsibilities of the process and ownership of the product – lead the team to a self-organised state
• Build a high performing team, focusing on improving team dynamics and performance, help the team manage interpersonal conflicts, challenges and opportunities for growth.
• Protect the team from interruptions and distractions to maximize productivity and create flow of work
• Identify and facilitate the resolution of identified impediments
• Help the team make achievable sprint commitments with the use of velocity data and team availability
• Help the team members communicate, co-ordinate and meet their delivery goals
• Ensure the team / stakeholders adhere to Definition of Ready (DoR) / Definition of Done (DoD)
• Highlight risks and dysfunctions where the DoR / DoD is not met
• Ensure the team uses the standardized reference story for estimating
• Ensure understanding of the Agile principles and Scrum process, across teams and stakeholders
• Ensure adherence to the Agile principles and Scrum process and help resolve any deviations
• Raise issues that are putting delivery at risk as soon as they arise
• Help facilitate delivery solutions and manage expectations
• Responsible to produce the following artefacts (Weekly Sprint Reports, Release projection / Burndown) to create visibility and transparency of the progress and status of the systems delivery
• Continually grow and share Agile knowledge.

Personal Attributes and Skills

Behavioral Skills

• Stress Management
• Time management and prioritization
• Learning orientation
• Innovation
• Bias for action
• Teamwork and co-operation
• Strong management skills

Technical Skills

• Knowledge and/or experience of Kanban
• Knowledge of the software development life cycle
• Essential you are fully proficient at Jira administration, for example:
• Understand the JIRA data model
• Create and maintain workflows, transitions, post actions, etc.
• Plugin evaluation
• Project administration
• Create and maintain Users and Security Groups
• Proficient in writing JQL queries
• Create and maintain fields and field configurations, screens and screen configurations
• Excellent communication skills in English in written and spoken form
• Working with ServiceNow IT Business Management (ITBM) advantageous

Other

• Overtime may be required from time to time

Education and Experience

Education:

• Matric
• Certified scrum master/scrum practitioner
• Tertiary degree (B. Engineer, B.Com, BSC) advantageous 

Experience:

• At least 2-4 years’ experience working in a Scrum Master role
• At least 2 years’ experience working in an agile environment, preferably in a variety of situations 
• Experience working within Scaled Agile Framework (SAFe) advantageous
   

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Key Purpose

• As a Product Manager for Global Product, you will be responsible for enabling our global product strategy. You will play a critical role to understand our business objectives and marry these with our market and member needs.  As a Product Manager you are obsessed with excellent customer experiences and driving business value.  You are proficient at working with cross-functional teams and upward stakeholder management.   You will articulate new features and enhancements to engineering teams, package product enhancements for our customers, drive adoption of these, set and track product KPIs.  You will work to improve our product management practises to harden our processes and ways of working.  

Areas of responsibility may include but not limited to

• Responsible for defining and executing a comprehensive product roadmap that realizes our product vision.
• Accountable for the conceptualization, design, and delivery of prioritised features
• Responsible for product enablement and promotion both to internal and external stakeholders
• Collaborate with cross-functional teams to drive out the conceptualisation, design and development of new features.  To package product enhancements for our customers, drive adoption of these, set and track product KPIs
• Manage a product backlog for maintenance and enhancements
• Maintain an ongoing proactive partnership with technology team members to ensure business demands are understood and delivered within agreed timelines 
• Effectively communicate program status and progress against objectives to markets and senior management. Synthesize relevant information on key milestones, success criteria, opportunities, dependencies, and risks. Escalate critical issues appropriately
• Identification and monitoring of key performance indicators
• Work closely with market teams to understand product strategy, needs, and pain points to inform product roadmap.
• Maintain awareness of trends and innovations in health and wellness. 

Personal Attributes and Skills

Behavioral Skills

• Client focus
• Stress Management
• Time management and prioritization
• Learning orientation
• Innovation
• Bias for action
• Teamwork and co-operation

Technical Skills

• BPMN 2.0
• UML Modelling
• Data modelling (minimum being able to understand these. Intermediate and Senior systems analyst must be able to model data)
• Use Cases
• High standards for delivery
• Requirement’s definition
• User Story definition
• Webservices exposure
• Data modelling
• Sparx Enterprise Architect
• Agile project delivery
• Structured and analytical problem solver
• Process Mapping
• Coaching and mentor to junior teammates
• Understanding of JIRA and Agile principles

Other

• Overtime may be required from time to time

Education and Experience

Required:

• NQF Level 5: Certified in at least one of the following: 3-year National Diploma/B-Degree in Information Technology.
• Advanced UML course, BPMN Course would be advantageous
• BA Certification or BA Diploma or Advanced BA Qualification is advantageous

Experience:

• 5 + years+ experience in business/systems analysis in a business/client facing capacity
• V1 platform experience strongly preferred

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Key Purpose

• To effectively lead a team of people who are responsible for all financial reporting as well as actioning processes, procedures and financial controls within the business. To run with all month end & year end reporting of Discovery Insure as well as ensuring that all regulatory returns are submitted timeously. To further ensure effective financial controls are implemented across the business i.e. budgets, financial reporting and cost control.

Areas of responsibility may include but are not limited to

Financial Controls:

• Operations: Make recommendations to ensure controls are maintained or even improved.
• Regular meetings with cost centre managers to ensure the finances of operations are well maintained.
• Operational-based financial activity: Prepare regular reports and ensure all controls are in place and operate effectively.
• Budgets: Compile budgets and monitor costs against the budget on a continuous basis.

Reporting and analysis

• Prepare monthly reports and analyse results to maintain and improve controls. Review monthly financial reconciliations. Assistance with preparation of Board packs.

Liaison

• Represent Insure with external parties FSCA, SASRIA & SARS on a continuous basis. Liaise with Discovery’s external auditors.

Skills and Knowledge

• Providing solutions - balance needs with financial controls (Advanced)
• Analytical (Advanced)
• Rational & Logical Thinking (Advanced)
• Relationship Building (Advanced)
• Communication (Advanced)
• Leadership (Advanced)
• Financial acumen (Advanced)
• Business Savvy (Intermediate - Advanced)
• SA Business environment (Intermediate)
• Computer Literacy (Advanced)

Education and Experience

Education:

• Matric (Essential)
• BCom  / Accounting (Essential)
• Chartered Accountant (Advantageous)

 Minimum Experience:              

• 5 -10 years Financial experience (Essential)
• 2-3 years’ experience in any Leadership position (Essential)

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Key Purpose

• To build on our current telematics reporting platform and enhance the features running with technical projects from end to end including design and implementation of the solutions. You will also be required to analyse large amounts of data to find key business value and insights.

Areas of responsibility may include but are not limited to

• Develop and manage BI dashboards and reports to monitor our telematics systems’ performance and operational metrics.
• Extract, analyse, and interpret complex engineering, software development, and operational data to support decision-making.
• Collaborate with software developers and DevOps teams to develop and optimize data pipelines and automated reporting.
• Ensure data security, integrity, accuracy, and accessibility for cross-functional teams.
• Run with technical telematics projects from end to end
• Work in a team environment
• Communicate effectively and manage technical telematics supplier teams
• Perform root cause analysis on malfunctioning systems

Skills

• Drive to learn new skills and concepts
• Ability to manage multiple projects simultaneously
• Strong problem-solving skills and data-driven mindset
• Strategic thinking with a keen ability to translate business needs into data insights and actionable plans

Education and Experience

Education:

• Matric
• BSc Engineering qualification
• AWS Certification - Advantageous
• MSc - Advantageous

 Minimum Experience:              

• 3+ years of experience in business intelligence and data analytics within an engineering or technology driven industry.
• Strong technical project management skills with experience leading data-driven projects.
• Understanding of software engineering principles and best coding practices.
• Proficiency in QuickSight (AWS), Power BI, Tableau, SQL, Python (Pandas, Numpy), or similar data analytics tools.
• Solid knowledge of relational and non-relational databases.
• Hands-on experience with ETL processes, database management, and cloud-based analytics platforms.
• Familiarity with cloud environments such as AWS, Azure, or Google Cloud, including CI/CD integration.
• Experience with version control systems (Git) and automated deployment strategies.
• Familiarity with Unix/Linux - Advantageous
• AI and software disciplines - Advantageous

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Key Purpose:

• The successful applicant will be responsible for but not limited to the following job functions:

Assessing the case in relation to the following:

• Members clinical history
• Members benefit structure
• Clinical Information and coding supplied
• Level of care provided
• Appropriateness of the facility
• Appropriateness of the treating doctor
• Appropriateness of treatment
• Managing the benefit for the member and the risk for the relevant scheme through a thorough process to approve or decline Funding to ensure that the member gets the appropriate level of care
• Discharge planning by providing the member with alternatives to receive treatment (This includes Hospital @ Home, Homecare etc.)

Effective and accurate communication to all stakeholders:

• Case update to the provider
• Funding decisions and benefit confirmation to the members
• Request for additional information from the treating doctor or practice manager
• Engaging with Patient Services Manager and hospital staff
• Handling escalations from Providers and internal stakeholders
• Preparing and presenting complex case to clinical review
• Trend Analysis of inefficiencies and proposals to correct
• Appropriate internal case referrals for clinical management

Operational Targets:

• Attend to patients on daily report
• Review all low acuity admission requests
• Quality of processes

Competencies:

The successful candidate must demonstrate the following competencies:

Role Specific Behaviours

• Ensures accountability.
• Action oriented
• Manages ambiguity.
• Attracts top talent.
• Business insight
• Collaborates
• Communicates effectively.
• Manages complexity.
• Manages conflict.
• Courage
• Customer focus
• Decision quality
• Develops talent
• Values differences
• Directs work.
• Drives engagement
• Financial acumen
• Global perspective
• Cultivates innovation.
• Interpersonal savvy
• Builds networks.
• Nimble learning
• Organizational savvy
• Persuades
• Plans and aligns.
• Being resilient
• Resourcefulness
• Drives results
• Demonstrates self-awareness.
• Self-development
• Situational adaptability
• Balances stakeholders
• Strategic mindset
• Builds effective teams.
• Tech savvy
• Instils trust.
• Drives vision and purpose
• Optimizes work processes

Education and Experience:

The following requirements are essential:

• Matric
• Must be a Registered Nurse
• Valid SANC Registration
• 3 years Clinical experience in a private hospital setting (ICU, Trauma/Casualty, Medical/General ward preferable)
• 2 years Managed health care experience 
• Microsoft Office (Specifically Excel experience)
• Valid Driver’s License and own transport ( working hours are between 08:30 -17:00 & travel up to 50KM may be required)
• Effective Communication Skills (Verbal & Written)
• Telephone Etiquette
• Active Listening Skills

The following requirements are advantageous:

• 1 – 2 years ICU experience
• Knowledge of DH SOP’s and Process experience (internal only)
• Provider payment arrangements (internal Only)
• Clinical coding knowledge of ICD-10 and/or CCSA

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Key Purpose:

• The successful applicant will be responsible for but not limited to the following job functions:

Assessing the case in relation to the following:

• Members clinical history
• Members benefit structure
• Clinical Information and coding supplied
• Level of care provided
• Appropriateness of the facility
• Appropriateness of the treating doctor
• Appropriateness of treatment
• Managing the benefit for the member and the risk for the relevant scheme through a thorough process to approve or decline Funding to ensure that the member gets the appropriate level of care
• Discharge planning by providing the member with alternatives to receive treatment (This includes Hospital @ Home, Homecare etc.)

Effective and accurate communication to all stakeholders:

• Case update to the provider
• Funding decisions and benefit confirmation to the members
• Request for additional information from the treating doctor or practice manager
• Engaging with Patient Services Manager and hospital staff
• Handling escalations from Providers and internal stakeholders
• Preparing and presenting complex case to clinical review
• Trend Analysis of inefficiencies and proposals to correct
• Appropriate internal case referrals for clinical management

Operational Targets:

• Attend to patients on daily report
• Review all low acuity admission requests
• Quality of processes

Competencies:

The successful candidate must demonstrate the following competencies:

Role Specific Behaviours

• Ensures accountability.
• Action oriented
• Manages ambiguity.
• Attracts top talent.
• Business insight
• Collaborates
• Communicates effectively.
• Manages complexity.
• Manages conflict.
• Courage
• Customer focus
• Decision quality
• Develops talent
• Values differences
• Directs work.
• Drives engagement
• Financial acumen
• Global perspective
• Cultivates innovation.
• Interpersonal savvy
• Builds networks.
• Nimble learning
• Organizational savvy
• Persuades
• Plans and aligns.
• Being resilient
• Resourcefulness
• Drives results
• Demonstrates self-awareness.
• Self-development
• Situational adaptability
• Balances stakeholders
• Strategic mindset
• Builds effective teams.
• Tech savvy
• Instils trust.
• Drives vision and purpose
• Optimizes work processes

Education and Experience:

The following requirements are essential:

• Matric
• Must be a Registered Nurse
• Valid SANC Registration
• 3 years Clinical experience in a private hospital setting (ICU, Trauma/Casualty, Medical/General ward preferable)
• 2 years Managed health care experience 
• Microsoft Office (Specifically Excel experience)
• Valid Driver’s License and own transport ( working hours are between 08:30 -17:00 & travel up to 50KM may be required)
• Effective Communication Skills (Verbal & Written)
• Telephone Etiquette
• Active Listening Skills

The following requirements are advantageous:

• 1 – 2 years ICU experience
• Knowledge of DH SOP’s and Process experience (internal only)
• Provider payment arrangements (internal Only)
• Clinical coding knowledge of ICD-10 and/or CCSA

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Key Purpose of the role

• The Senior Business consultant will be responsible for increasing the sales of the product range through building relationships, superior client service and technical knowledge.             

Areas of responsibility may include but not limited to

• Drive and implement strategic new business initiatives with intermediaries and employers.  
• Increased Discovery Health product sales through building relationships, superior client service and technical expertise.
• Participate in proactive sales and marketing initiatives
• Industry, competitor and product expert.
• In depth strategic reporting support.
• Create strategic business partnerships with multiple intermediary stakeholders.
• Build and maintain strategic relationships at Exco and Board level.
• Relationship building with internal and external stakeholders.
• Project management of complex, new business implementations from end to end.
• Intermediary reporting and trend analysis.
• Consistently deliver Discovery Health value proposition.
• Escalated query resolution and troubleshooting.
• Increase the sales through building relationships, superior client service and technical knowledge
• Review new business pipeline, follow-up and tracking
• Technical training and ongoing product support to financial advisors.
• Keep up-to-date with competitor product, service offering and industry developments

Personal Attributes and Skills

• Ability to work under pressure
• Exceptional attention to detail
• Time and project management skills
• Above average ability to multi-task on multiple projects without compromising deliverables
• Ability to convert technical information to audience appropriate communication
• Influence and persuasion skills aligned to project deliverables
• Sound knowledge of Sales trends
• Excellent understanding of branding
• Knowledge of various communication channels
• Self-motivated and self-disciplined, with the ability to build strong relationships with a variety of stakeholders across business.
• Proficient in MS Office suite
• Takes initiative and works under own direction
• Ability to manage time effectively and efficiently and have a sense of urgency.
• Responds quickly to the needs of the client and to their reactions and feedback

Education and Experience

Essential:

• Matric

Advantageous:

• NQF5 in Wealth Management of Financial Planning (FAIS Credits)
• RE5
• Business degree/ Diploma

Experience:

• Minimum of 3- 5 years sound medical scheme environment knowledge and experience
• Broker consulting experience in the financial services industry
• An understanding of financial planning
• Knowledge of MS Office Suite

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Key Purpose

• A wide-ranging role supporting the Head of Actuarial and Vitality Network (VN) executives with commercial and new business opportunity sizing, and successful implementation and management of Vitality core and integrated products in various international markets.
• The role will span new business development and commercial support and analysis; actuarial consulting, product development and pricing support for international partner markets; and central product and model development as we take Vitality forward through personalisation and learning models.

Areas of responsibility may include but not limited to

• Analysis and research for identifying new growth opportunities for VN across the globe, including both existing markets and new territories.
• Supporting on prioritised business initiatives, which includes developing businesses cases and commercials for potential new Partners, quantifying the value generated from integrating Vitality with Partner products, as well as modelling scenarios for financial impact to Vitality Network.
• Actuarial support to various international Partners, which includes support on commercials and financial projections, support on strategic and product initiatives to drive sales and product performance, problem-solving at a local market level, and pricing and actuarial modelling support on product changes and new feature launches leveraging best practice from Discovery home and global markets.
• Collaborating with R&D on the development of new product features (starting with Vitality AI), and localising these for our Partners.
• Data analytics related to program performance and member engagement in various markets. This includes inputting into reporting projects run by the BI team.
• Providing actuarial and technical support on a range of other ad-hoc projects.

Personal Attributes and Skills

• Strong technical capabilities and analytical skills
• Strong financial modelling capabilities
• Knowledge of life insurance product and pricing dynamics, value drivers and range of life insurance product offerings
• Excellent negotiation, communication and presentation skills
• Complex problem-solving ability
• Decision-making and initiating action
• Ability to influence and manage external relationships in a professional manner
• Ability and willingness to collaborate across a range of functions to find optimal solutions
• Flexible and adaptable to a fast-changing environment

Education and Experience 

Education:

• BSc with Honours in Actuarial Science or equivalent

 Experience:

• Nearly or Qualified Actuary.
• 2+  years’ experience, preferably with an understanding of Discovery products, experience and integration with Vitality.
• Experience in Actuarial Modelling, profit testing, data analytics and machine learning, problem solving, mathematical and statistical reasoning will be an advantage.