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  • Posted: Mar 30, 2026
    Deadline: Mar 31, 2026
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  • Lancet Laboratories SA is one of the leading pathology laboratories operating throughout South Africa, providing vital diagnostic and monitoring pathology services in 9 provinces. Cerba Lancet Africa provides services to Botswana, Gabon, Ghana, Kenya, Mozambique, Rwanda, Nigeria, Eswatini, Tanzania, Uganda, Zimbabwe and Zambia.
    Read more about this company

     

    Relief Phlebotomist (Permanent Position)

    Job Summary:

    • Collects blood and other specimens for clinical analysis, evaluation and/ or diagnostic purposes

     Minimum Criteria Required:

    • Registration in relevant discipline with HPCSA/ SANC

     Experience:

    • 0-2 Yrs Relevant Working Experience

     Relevant Job Knowledge:

    • Anatomy, physiology and medical terminology relevant to medical pathology
    • Medical ethical guidelines in the medical pathology fields
    • Organisational policy procedures
    • Phlebotomy procedures and processes

     Key Performance Areas:

    • Ensures that patients/ clients from whom a blood or other specimen (e.g. body fluids, tissue and excretion) is to be taken, are correctly identified and educated about the actual procedure and their rights, in compliance with relevant standard operating procedures and in accordance with scope of practice.
    • Draws blood and collects non-blood specimens from patients/ clients at various locations, using the correct and sterile equipment in a manner that will yield the best results. This may include the use of Point of Care (POC) biomedical instrumentation systems and rapid testing kits for pathology.
    • Observes the physical condition of patients during blood taking and applies sound first aid practices in order to ensure the safety and comfort of patients/ clients.
    • Ensures that bio-hazardous waste is disposed of in the correct manner to comply with relevant safety protocols and standard operating procedures.
    • Keeps records of specimens collected and ensures that all patient details and clinical information is accurately recorded.
    • Ensures dispatching of specimens for processing in accordance with prescribed standard operating procedures and monitors progress and filing of reports, including handling queries and report delivery, in line with prescribed turn around requirements.
    • Monitors stock levels of all collection materials, including venesection ³bleeding´bags, and orders additional stock to ensure the availability of required materials at all times.
    • Implements sound housekeeping procedures and work effectively with others as a member of a team to ensure a safe working environment in accordance with relevant legislation and all safety protocols. This includes the on-going maintenance of quality control standards, adherence to infection control measures and participation (as per delegated responsibilities) in the preparation process for internal and external quality control audits
    • Represents the organisation by applying the principles of customer care in the medical pathology field and interacts professionally and ethically with patients, clients, doctors and other hospital staff.
    • Assists pathologists with special procedures (e.g. bone marrows, fine needle aspirates, sweat tests, pap smears, etc.) when required and in compliance with relevant working instructions and standard operating procedures.
    • Uses knowledge of HIV and AIDS to provide pre-test information and support where relevant.
    • Receiving cash from patients and ensuring banking of monies in accordance with relevant standard operating procedures.
    • Reports incidents, logs customer complaints and problem solution, reads documents and actions tasks on the laboratory information management system in compliance with relevant organisational policy.

     Competencies:

    • Ability to cope with nervous / distressed patients
    • Ability to work as part of a team
    • Adherence to company dress code
    • Administrative skills
    • Communication
    • Empathy
    • Flexibility
    • Ability to handle sensitive and confidential information

    Deadline:30th March,2026

    go to method of application »

    Phlebotomist (Permanent Phlebotomist - Day Shift Position)

    Job Summary:

    • Collects blood and other specimens for clinical analysis, evaluation and/ or diagnostic purposes

     Minimum Criteria Required:

    • Registration in relevant discipline with HPCSA/ SANC

     Experience: 

    • 0-2 Yrs Relevant Working Experience

     Relevant Job Knowledge:

    • Anatomy, physiology and medical terminology relevant to medical pathology
    • Laboratory information systems
    • Medical ethical guidelines in the medical pathology fields
    • Organisational policy procedures
    • Phlebotomy procedures and processes

    Key Performance Areas:

    • Ensures that patients/ clients from whom a blood or other specimen (e.g. body fluids, tissue and excretion) is to be taken, are correctly identified and educated about the actual procedure and their rights, in compliance with relevant standard operating procedures and in accordance with scope of practice.
    • Draws blood and collects non-blood specimens from patients/ clients at various locations, using the correct and sterile equipment in a manner that will yield the best results. This may include the use of Point of Care (POC) biomedical instrumentation systems and rapid testing kits for pathology.
    • Observes the physical condition of patients during blood taking and applies sound first aid practices in order to ensure the safety and comfort of patients/ clients.
    • Ensures that bio-hazardous waste is disposed of in the correct manner to comply with relevant safety protocols and standard operating procedures.
    • Keeps records of specimens collected and ensures that all patient details and clinical information is accurately recorded.
    • Ensures dispatching of specimens for processing in accordance with prescribed standard operating procedures and monitors progress and filing of reports, including handling queries and report delivery, in line with prescribed turn around requirements.
    • Monitors stock levels of all collection materials, including venesection ³bleeding´bags, and orders additional stock to ensure the availability of required materials at all times.
    • Implements sound housekeeping procedures and work effectively with others as a member of a team to ensure a safe working environment in accordance with relevant legislation and all safety protocols. This includes the on-going maintenance of quality control standards, adherence to infection control measures and participation (as per delegated responsibilities) in the preparation process for internal and external quality control audits
    • Represents the organisation by applying the principles of customer care in the medical pathology field and interacts professionally and ethically with patients, clients, doctors and other hospital staff.
    • Assists pathologists with special procedures (e.g. bone marrows, fine needle aspirates, sweat tests, pap smears, etc.) when required and in compliance with relevant working instructions and standard operating procedures.
    • Uses knowledge of HIV and AIDS to provide pre-test information and support where relevant.
    • Receiving cash from patients and ensuring banking of monies in accordance with relevant standard operating procedures.
    • Reports incidents, logs customer complaints and problem solution, reads documents and actions tasks on the laboratory information management system in compliance with relevant organisational policy.

    Competencies:

    • Ability to cope with nervous / distressed patients
    • Ability to work in a pressured environment
    • Ability to work as part of a team
    • Adherence to company dress code
    • Administrative skills
    • Attention To Detail
    • Communication
    • Deadline orientated
    • Empathy
    • Flexibility
    • Interpersonal skills
    • Ability to handle sensitive and confidential information

    Deadline:30th March,2026

    go to method of application »

    Laboratory Manager: Peripheral Laboratory (Central Region) (Permanent Position)

    Job Summary:

    • To manage a laboratory to ensure achievement of a cost effective and high quality service in line with client needs and organisational objectives.

    Minimum Criteria Required:

    • National diploma in Biomedical Technology or BSc Medical Laboratory Science
    • Registration in relevant discipline with HPCSA

    Experience: 

    • 3-5 Yrs Relevant Working Experience
    • 0-1 Yrs Supervisor Experience

    Relevant Job Knowledge:

    • Medical ethical guidelines in the medical pathology field
    • Laboratory information systems
    • Laboratory standards operating procedures and processes
    • Anatomy, physiology and medical terminology relevant to medical pathology
    • Organisational policy and procedures

    Key Performance Areas:

    • Assists with management of staff including recruitment, motivation,development and disciplining of staff where necessary to ensure that operational objectives are achieved.
    • Monitors the implementation of service levels and quality standards, ISO 9000, 15189 and lean processes in accordance with the principles of Good Laboratory Practice, SANAS accreditation requirements, Quality assurance including quality control, health and safety, standard
    • operating procedures, turn-around time targets and service level agreements with clients, to ensure that the laboratory is constantly able to deliver a high quality, cost effective and safe service.
    • Implements and maintains laboratory accreditation, including preparation for audits, maintenance of current status, document updates and scope of approved tests, to ensure that accreditation is achieved or obtained in line with organisational objectives.
    • Monitors the maintenance and calibration of the equipment used in the laboratory to ensure that it is operating efficiently and providing accurate results. This includes ensuring that instrument maintenance and quality control results are recorded and reviewed as well as trouble shooting and corrective action is taken and documented.
    • Provides input into evaluation and validations of new equipment and methods to ensure standardisation and continuous technological advancement.
    • Oversees asset management and procurement of goods to ensure the most effective utilisation of resources, optimisation of stock levels and cost containment.
    • Generates management reports as required to monitor work and performance status of the laboratory and takes corrective action when required.
    • Performs investigations into and resolution of customer complaints to ensure a positive image of the organisation by clients and patients and to promote the services of Lancet laboratories.
    • Oversees and monitors training, seminars and participation in continuing professional development (CPD) activities to ensure that laboratory staff continuously update their knowledge and skills as well as comply with professional registration requirements. This includes ensuring the availability of up to date records that can be presented immediately on request thereof.
    • Oversees and performs on-site training of laboratory staff, interns, students, medical colleagues and associated health workers to ensure that they are competent in various laboratory techniques, processes and systems.
    • Adheres to professional conduct requirements in line with organisational policy and relevant professional body ethical standards and monitors compliance of own employees in this regard.
    • Performs the role of a medical technologist as required in accordance with operational needs.

    Competencies: 

    • Ability to work in a pressured environment
    • Attention To Detail
    • Communication
    • Customer Orientation
    • Lateral thinking
    • Planning and organising
    • Results driven
    • Self-management
    • Ability to handle sensitive and confidential information
    • Leadership skills

    Deadline:30th March,2026

    go to method of application »

    Laboratory Manager: Peripheral Laboratory (Central Region) (Permanent Position) Welkom

    Job Summary:

    • To manage a laboratory to ensure achievement of a cost effective and high quality service in line with client needs and organisational objectives.

    Minimum Criteria Required:

    • National diploma in Biomedical Technology or BSc Medical Laboratory Science
    • Registration in relevant discipline with HPCSA

    Experience: 

    • 3-5 Yrs Relevant Working Experience
    • 0-1 Yrs Supervisor Experience

    Relevant Job Knowledge:

    • Medical ethical guidelines in the medical pathology field
    • Laboratory information systems
    • Laboratory standards operating procedures and processes
    • Anatomy, physiology and medical terminology relevant to medical pathology
    • Organisational policy and procedures

    Key Performance Areas:

    • Assists with management of staff including recruitment, motivation,development and disciplining of staff where necessary to ensure that operational objectives are achieved.
    • Monitors the implementation of service levels and quality standards, ISO 9000, 15189 and lean processes in accordance with the principles of Good Laboratory Practice, SANAS accreditation requirements, Quality assurance including quality control, health and safety, standard
    • operating procedures, turn-around time targets and service level agreements with clients, to ensure that the laboratory is constantly able to deliver a high quality, cost effective and safe service.
    • Implements and maintains laboratory accreditation, including preparation for audits, maintenance of current status, document updates and scope of approved tests, to ensure that accreditation is achieved or obtained in line with organisational objectives.
    • Monitors the maintenance and calibration of the equipment used in the laboratory to ensure that it is operating efficiently and providing accurate results. This includes ensuring that instrument maintenance and quality control results are recorded and reviewed as well as trouble shooting and corrective action is taken and documented.
    • Provides input into evaluation and validations of new equipment and methods to ensure standardisation and continuous technological advancement.
    • Oversees asset management and procurement of goods to ensure the most effective utilisation of resources, optimisation of stock levels and cost containment.
    • Generates management reports as required to monitor work and performance status of the laboratory and takes corrective action when required.
    • Performs investigations into and resolution of customer complaints to ensure a positive image of the organisation by clients and patients and to promote the services of Lancet laboratories.
    • Oversees and monitors training, seminars and participation in continuing professional development (CPD) activities to ensure that laboratory staff continuously update their knowledge and skills as well as comply with professional registration requirements. This includes ensuring the availability of up to date records that can be presented immediately on request thereof.
    • Oversees and performs on-site training of laboratory staff, interns, students, medical colleagues and associated health workers to ensure that they are competent in various laboratory techniques, processes and systems.
    • Adheres to professional conduct requirements in line with organisational policy and relevant professional body ethical standards and monitors compliance of own employees in this regard.
    • Performs the role of a medical technologist as required in accordance with operational needs.

    Competencies: 

    • Ability to work in a pressured environment
    • Attention To Detail
    • Communication
    • Customer Orientation
    • Lateral thinking
    • Planning and organising
    • Results driven
    • Self-management
    • Ability to handle sensitive and confidential information
    • Leadership skills

    Deadline:30th March,2026

    go to method of application »

    Laboratory Manager: Peripheral Laboratory (Permanent Position)

    Job Summary:

    • To manage a laboratory to ensure achievement of a cost effective and high quality service in line with client needs and organisational objectives.

    Minimum Criteria Required:

    • National diploma in Biomedical Technology or BSc Medical Laboratory Science
    • Registration in relevant discipline with HPCSA

    Experience:  

    • 0-1 Yrs Supervisor Experience
    • 5-8 Years Relevant Working Experience

    Relevant Job Knowledge:

    • Medical ethical guidelines in the medical pathology field
    • Laboratory information systems
    • Laboratory standards operating procedures and processes
    • Anatomy, physiology and medical terminology relevant to medical pathology
    • Organisational policy and procedures

    Key Performance Areas:

    • Assists with management of staff including recruitment, motivation,development and disciplining of staff where necessary to ensure that operational objectives are achieved.
    • Monitors the implementation of service levels and quality standards, ISO 9000, 15189 and lean processes in accordance with the principles of Good Laboratory Practice, SANAS accreditation requirements, Quality assurance including quality control, health and safety, standard operating procedures, turn-around time targets and service level agreements with clients, to ensure that the laboratory is constantly able to deliver a high quality, cost effective and safe service.
    • Implements and maintains laboratory accreditation, including preparation for audits, maintenance of current status, document updates and scope of approved tests, to ensure that accreditation is achieved or obtained in line with organisational objectives.
    • Monitors the maintenance and calibration of the equipment used in the laboratory to ensure that it is operating efficiently and providing accurate results. This includes ensuring that instrument maintenance and quality control results are recorded and reviewed as well as trouble shooting and corrective action is taken and documented.
    • Provides input into evaluation and validations of new equipment and methods to ensure standardisation and continuous technological advancement.
    • Oversees asset management and procurement of goods to ensure the most effective utilisation of resources, optimisation of stock levels and cost containment.
    • Generates management reports as required to monitor work and performance status of the laboratory and takes corrective action when required.
    • Performs investigations into and resolution of customer complaints to ensure a positive image of the organisation by clients and patients and to promote the services of Lancet laboratories.
    • Oversees and monitors training, seminars and participation in continuing professional development (CPD) activities to ensure that laboratory staff continuously update their knowledge and skills as well as comply with professional registration requirements. This includes ensuring the availability of up to date records that can be presented immediately on request thereof.
    • Oversees and performs on-site training of laboratory staff, interns, students, medical colleagues and associated health workers to ensure that they are competent in various laboratory techniques, processes and systems.
    • Adheres to professional conduct requirements in line with organisational policy and relevant professional body ethical standards and monitors compliance of own employees in this regard.
    • Performs the role of a medical technologist as required in accordance with operational needs.

    Competencies: 

    • Ability to work in a pressured environment
    • Attention To Detail
    • Communication
    • Customer Orientation
    • Lateral thinking
    • Leadership skill
    • Planning and organising
    • Results driven
    • Self-management
    • Ability to handle sensitive and confidential information

    Deadline:30th March,2026

    go to method of application »

    Maintenance Supervisor (Permanent Position)

    Job Summary:

    • To plan, coordinate, and supervise maintenance, renovation, and repair activities across laboratories and depots, ensuring all work is completed efficiently, safely, within budget, and in line with quality standards. The role oversees a multi-disciplinary team and liaises with internal stakeholders and external contractors to maintain optimal functionality and presentation of Lancet’s facilities.

     Minimum Criteria Required:

    • Grade 12 or N3 Engineering Certificate
    • Trade Test Certificate (Electrical / Air Conditioning)
    • Electrical Wireman’s License
    • Valid Driver’s License

     Experience:  

    • 3-5 Yrs Building Maintenance Supervisory Experience

    Key Performance Areas:
    Maintenance Operations

    • Plan laboratory and depot renovations, including scheduling of equipment, tools, and budget requirements.
    • Conduct site visits with external contractors to assess work progress and quality.
    • Prioritise, allocate, and schedule maintenance activities on a weekly and monthly basis.
    • Compile and submit weekly and monthly maintenance reports and job lists.
    • Ensure job cards are created and logged by general staff via Meditech or telephonic requests.
    • Continuously consult with the Maintenance Coordinator to align priorities and resolve issues.
    • Reassess project costs and turnaround times to ensure cost-effective solutions.
    • Coordinate with contractors regarding work to be performed, timelines, and quality assurance.
    • Attend and contribute to daily maintenance meetings, monthly departmental meetings with Purchasing and Stores, and ad hoc on-site contractor meetings.

    Supervision and Team Management

    • Delegate work assignments to team leaders and monitor completion of job cards.
    • Supervise all trades, including electrical, carpentry, plumbing, welding, and general maintenance tasks (e.g., furniture moves, window replacements).
    • Oversee building and renovation tasks such as drywall installation, ceramic tiling, landscaping, and leveling.
    • Monitor daily morning meetings for progress on outstanding work and provide guidance to teams.
    • Authorise leave and participate in recruitment and performance discussions for the maintenance team.

    Quality Control

    • Conduct quality control checks to ensure tools and equipment are maintained to operational standards.
    • Oversee vehicle and tool checklists daily; coordinate with Transport Department for servicing and repairs.
    • Ensure all Health and Safety protocols are followed across laboratories and depots.

    Service Delivery

    • Respond to internal maintenance requests logged via Meditech.
    • Address and resolve external client complaints through on-site visits and follow-up actions.
    • Strive to maintain high levels of customer satisfaction through timely and effective problem-solving.
    • Liaise with department heads to identify and resolve maintenance issues.

    Competencies: 

    • Accountability
    • Analytical skill
    • Assertiveness
    • Attention To Detail
    • Business acumen
    • Customer Orientation
    • Deadline orientated
    • Ethical behaviour
    • Honesty
    • Leadership skill
    • Planning and organising
    • Stress management
    • Sustained attention (focus)

    Deadline:30th March,2026

    go to method of application »

    Phlebotomist (Permanent Position)

    Job Summary:

    • Collects blood and other specimens for clinical analysis, evaluation and/ or diagnostic purposes

    Minimum Criteria Required:

    • Registration in relevant discipline with HPCSA/ SANC

    Experience:  

    • 0-2 Yrs Relevant Working Experience

    Relevant Job Knowledge:

    • Phlebotomy procedures
    • Organisational policy procedures
    • Medical ethical guidelines in the medical pathology field
    • Laboratory information systems
    • Anatomy, physiology and medical terminology relevant to medical pathology

    Key Performance Areas:

    • Ensures that patients/ clients from whom a blood or other specimen (e.g. body fluids, tissue and excretion) is to be taken, are correctly identified and educated about the actual procedure and their rights, in compliance with relevant standard operating procedures and in accordance with scope of practice.
    • Draws blood and collects non-blood specimens from patients/ clients at various locations, using the correct and sterile equipment in a manner that will yield the best results. This may include the use of Point of Care (POC) biomedical instrumentation systems and rapid testing kits for pathology.
    • Observes the physical condition of patients during blood taking and applies sound first aid practices in order to ensure the safety and comfort of patients/ clients.
    • Ensures that bio-hazardous waste is disposed of in the correct manner to comply with relevant safety protocols and standard operating procedures.
    • Keeps records of specimens collected and ensures that all patient details and clinical information is accurately recorded.
    • Ensures dispatching of specimens for processing in accordance with prescribed standard operating procedures and monitors progress and filing of reports, including handling queries and report delivery, in line with prescribed turn around requirements.
    • Monitors stock levels of all collection materials, including venesection ³bleeding´bags, and orders additional stock to ensure the availability of required materials at all times.
    • Implements sound housekeeping procedures and work effectively with others as a member of a team to ensure a safe working environment in accordance with relevant legislation and all safety protocols. This includes the on-going maintenance of quality control standards, adherence to infection control measures and participation (as per delegated responsibilities) in the preparation process for internal and external quality control audits
    • Represents the organisation by applying the principles of customer care in the medical pathology field and interacts professionally and ethically with patients, clients, doctors and other hospital staff.
    • Assists pathologists with special procedures (e.g. bone marrows, fine needle aspirates, sweat tests, pap smears, etc.) when required and in compliance with relevant working instructions and standard operating procedures.
    • Uses knowledge of HIV and AIDS to provide pre-test information and support where relevant.
    • Receiving cash from patients and ensuring banking of monies in accordance with relevant standard operating procedures.
    • Reports incidents, logs customer complaints and problem solution, reads documents and actions tasks on the laboratory information management system in compliance with relevant organisational policy.

    Competencies: 

    • Ability to cope with nervous / distressed patients
    • Ability to work in a pressured environment
    • Ability to work as part of a team
    • Adherence to company dress code
    • Administrative skills
    • Attention To Detail
    • Communication
    • Deadline orientated
    • Empathy
    • Flexibility
    • Interpersonal skills
    • Ability to handle sensitive and confidential information

    Deadline:31st March,2026

    go to method of application »

    Admin Clerk: Logging (Permanent Position)

    Job Summary:

    • Responsible for logging specimens in the logging section to meet the required service level standards

    Minimum Criteria Required:

    • Grade 12 or relevant NQF level 4 qualification
    • Bsc Degree Advantageous

    Experience:  

    • 0-1 Yrs Relevant Working Experience

    Relevant Job Knowledge:

    • Computer literate
    • Laboratory information systems
    • Organisational policy and procedures

    Key Performance Areas:

    • Registers log request forms from Oculus Logging System on the Laboratory Information System according to set standard operating procedures.
    • Responsible for basic housekeeping including cleaning of benches according to set standard operating procedures.
    • Attends to logging queries and escalate queries to the Editors or Supervisor if unable to assist to ensure effective and efficient service delivery

    Competencies: 

    • Ability to work as part of a team
    • Accuracy
    • Attention To Detail
    • Communication
    • Customer Orientation
    • Ethical behaviour
    • Flexibility
    • Patience
    • Professionalism
    • Telephone etiquette
    • Drive (includes energy and stamina) linked to achievement motivation

    Deadline:31st March,2026

    go to method of application »

    Student Medical Laboratory Scientist – Clinical Practice I (Fixed Term Contract Position)

    Job Summary:

    • To perform laboratory specimen preparations and related procedures in terms of pre and post testing standard operating procedures.

    Minimum Criteria Required:

    • Registration in relevant discipline with HPCSA
    • Studying towards Honours degree in Bachelor of Health Sciences: Medical Laboratory Science (BHSc: MLS) (3rd year of study)

    Experience:  

    • 0-1 Yrs Relevant Working Experience

    Relevant Job Knowledge:

    • Medical ethical guidelines in the medical pathology field
    • Laboratory information systems
    • Laboratory standards operating procedures and processes
    • Anatomy, physiology and medical terminology relevant to medical pathology
    • Organisational policy and procedures

    Key Performance Areas:

    • Receives, sorts and refers (where applicable) specimens for testing.
    • Verifies, capture and validates information on the Meditech system against specimens received and tests requested on the requisition form.
    • Carries out different laboratory procedures for specimen and/or media preparation for analysis in accordance with the specific test required
    • and standard operating procedures.
    • Performs tasks in support of the analytical process as per discipline requirements, e.g. stain preparation; glassware wash-up etc.
    • Labels and stores samples/media (where applicable) to ensure traceability in accordance with procedures.
    • Monitors stock availability of consumables to ensure availability of all necessary commodities.
    • Operates and maintains the general laboratory equipment e.g. stopwatch, centrifuge, used in the laboratory to ensure that it is operating
    • efficiently and providing accurate results. This includes recording equipment maintenance and quality control results as well as recognising
    • and resolving problems by troubleshooting mal- functioning equipment and using alternative procedures as per syllabus or as instructed by
    • the laboratory manager.
    • Implements sound housekeeping procedures and work effectively with others as a member of a team to ensure a safe working
    • environment in accordance with relevant legislation and all safety protocols. This includes the on-going maintenance of quality assurance
    • standards, adherence to infection control measures, correct disposal of bio-hazardous waste and participation (as per delegated
    • responsibilities) in the preparation process for internal and external quality control audits.
    • Reports incidents, equipment failures, problems and reads documents and actions tasks on the laboratory information management
    • system in compliance with relevant organisational policy.
    • Adheres to professional and ethical conduct requirements in line with organisational policy and relevant professional body ethical standards

    Competencies: 

    • Ability to work in a pressured environment
    • Ability to work as part of a team
    • Attention To Detail
    • Confidentiality / Sensitivity
    • Hand-eye co-ordination
    • Problem solving
    • Rule orientation
    • Self Management

    Deadline:31st March,2026

    go to method of application »

    Admin Clerk / Receptionist (Permanent Position)

    Job Summary:

    • Administers the receiving, capturing and distribution of all samples to ensure correct information is obtained and recorded and to facilitate the speedy processing of samples in terms of service objectives.

    Minimum Criteria Required:

    • Grade 12 or relevant NQF level 4 qualification
    • Bsc Degree Advantageous

    Experience:  

    • 0-1 Yrs Relevant Working Experience

    Relevant Job Knowledge:

    • Computer literate
    • Laboratory information systems
    • Organisational policy and procedures

    Key Performance Areas:

    • Administers sorting and distribution of samples according to set standard operating procedures to ensure the correct and prioritised channelling of specimens to various laboratories/ sites.
    • Processes sample registration (“logging”) and queries according to set standard operating procedures.
    • Ensures dispatching of specimens for processing in accordance with prescribed standard operating procedures and monitors progress and filing of reports, including handling queries and report delivery, in line with prescribed turnaround time.
    • Performs hospital rounds to distribute reports and collect submitted samples for processing in accordance with relevant standard operating procedures.
    • Handles and refers administrative queries and customer complaints to ensure timely resolution of queries and responses to complaints.
    • Responsible to track progress of sample delivery by couriers to ensure that specimens are received by the designated laboratory, processed and results returned timeously and in compliance with set standard operating procedures.
    • Investigates bottleneck in pre-analytical laboratory processes and ensure timely resolution of challenges.
    • Ensures basic housekeeping in own working area, including suitable cleaning and preparation of equipment according to set standard operating procedures.
    • Monitors stock levels and orders additional stock to ensure the availability of required materials at all times and ensure delivery of stock to the doctor’s rooms.
    • Represents the organisation by applying the principles of customer care in the medical pathology field and interacts professionally and ethically with medical professionals and staff.
    • Management of the reception area and give out relevant information and direct clients to relevant departments while offering excellent customer service
    • Receives cash from patients and ensures banking of monies in accordance with relevant standard operating procedures.
    • Reports incidents, logs customer complaints and problem solution, reads documents and actions tasks on the laboratory information management system in compliance with relevant organisational policy.
    • Prepares and scans patient forms onto laboratory scanning system (Oculus) and resolves the scanning incompletes according to set standard operating procedures.
    • Responsible for adhering to Lancet uniform protocols as set standard operating procedures.

     Competencies: 

    • Ability to cope with nervous / distressed patients
    • Ability to work in a pressured environment
    • Ability to work as part of a team
    • Adherence to company dress code
    • Administrative skills
    • Attention To Detail
    • Communication
    • Confidentiality / Sensitivity
    • Customer Orientation
    • Empathy
    • Flexibility
    • Interpersonal skills
    • Patience
    • Telephone etiquette
    • Business numeracy

    Deadline:31st March,2026

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