The Mr Price Group (MRPG) is a fashion value retailer, selling predominantly for cash. The Group retails Apparel, Homeware and Sportsware and is one of the fastest growing retailers in South Africa. Our History: 1885 - The first John Orrs store opens 1934 - The first Hub store opens 1952 - John Orrs is listed on the JSE 1967 - Acquisition of two Miladys s...
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Responsibilities
Who you are
- You have experience in driving exceptional customer experience in a retail space, are self-motivated, driven, obsessed with the details and love to cook and entertain.
- You have a strong sense of responsibility for proactively driving sales, motivating your team and ensuring that the store fully represents our retail brand in every way possible.
- You care about how people feel when they connect with a brand and want to make every interaction world-class.
What your role would be
- Meeting and exceeding sales goals by training, motivating, mentoring and providing feedback to the store team
- Build extensive product knowledge of key products and product categories available in-store and coach the team in this knowledge
- Ensuring high levels of customer satisfaction through excellent service and a deep understanding of our customer experience
- Day-to-day store management and operations including managing and recruiting staff, merchandising, stock management, display management, event coordination.
- Ensure that the look and feel of the store promotes a positive customer experience and is in keeping with our brand.
- Oversee all store related processes and continually look at ways to improve them. Regular connections with the retail leadership team ensuring key projects and goals are being achieved.
Who you’ll be working with
- You will lead your in-store team from Junior Sales Assistants to more experienced professional retailers and will connect daily with our teams in Headquarters to keep everything in check. Collectively, we will be working to build our presence in the area. Our retail leadership team is instrumental in ensuring that our desired customer experience and retail experience is met in every store. You will connect regularly with them.
Qualifications
- Minimum of 5 years in a store management role with at least 2 years in a premium brand.
- Knowledge of various POS and stock management systems. You must feel comfortable working with different systems and technology
- Experience in people management.
- Experience in a customer-centric brand Strong business orientation
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Job Description
- We’re looking for a passionate Systems Support to add value to our Supply Chain Technology team!
- This role is based in our Johannesburg Distribution Centre
Responsibilities
- Ensure the timeous and effective response to second line support queries & problems to resolve issues arising from the use of applications and escalate queries where the issue cannot be resolved.
- Analyse trends in incidences reported & resolved to provide insights to developers and IT teams on areas of concern or repeated problems within applications or systems
- Document the process applied and resolution used to resolve incidences to maintain a library of knowledge to be shared with support & IT teams .
- Ensure incidents are resolved as per SLA agreement
- Ensure Access and Master data to all applications are managed accurately .
- Proactively review all environments to ensure the mitigation of risks .
- Build a sustainable working relationship with customers to ensure good customer service .
- Work with both internal and external teams to drive root cause resolution of incidents logged
- Enhance and maintain applications that conform to user requirements and specified architectural design.
- Solving technical problems
- Conduct post implementation monitoring and support
- Mentor junior support associates
Qualifications
- IT Diploma or degree
- Excellent business knowledge in supply chain or retail environment & great with people
2+ years’ working experience with:
- SQL Server
- Logging and monitoring
- Data Analysis
- Microsoft Excel at an advanced level
- Handling escalations from junior team members and guiding them appropriately
- Troubleshooting, applying fixes where appropriate and root cause analysis
- Working with developers on addressing escalated fixes.
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Job Description
- Lead and manage the daily operations of your store to ensure that the overall objectives which include store targets, innovation initiatives, and customer service standards are met and exceeded.
Responsibilities
Stock Management:
- Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
- Monitor and manage stock levels through defined processes to mitigate risks (stock loss) and ensure adequate stock on hand.
- Oversee the overall maintenance of the stockroom to meet housekeeping standards.
- Authorize write offs, breakages, recalls and returns.
Sales Growth & Profitability:
- Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
- Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
- Identify and propose new opportunities to increase sales and brand awareness.
Risk Management:
- Conduct compliance checks through defined processes to ensure and enforce overall compliance to policies and procedures.
Customer Experience Management:
- Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.
Leadership & Development:
- Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
- Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
- Recruit, administer & manage performance in accordance with company policies and procedures.
Innovation:
- Implement Innovation initiatives from Head Office to delight our customers and improve in-store processes.
Qualifications
- Grade 12.
- 3 to 5 years' experience in a retail store management capacity.
- Knowledge on sales & service management.
- Budgeting knowledge.
- Proficiency in MS Office.
- Effective Communication skills.
- Business understanding of retail trade, brand, customer & product.
go to method of application »
Job Description
- Lead and manage the daily operations of your store to ensure that the overall objectives which include store targets, innovation initiatives, and customer service standards are met and exceeded.
Responsibilities
Stock Management:
- Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
- Monitor and manage stock levels through defined processes to mitigate risks (stock loss) and ensure adequate stock on hand.
- Oversee the overall maintenance of the stockroom to meet housekeeping standards.
- Authorize write offs, breakages, recalls and returns.
Sales Growth & Profitability:
- Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
- Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
- Identify and propose new opportunities to increase sales and brand awareness.
Risk Management:
- Conduct compliance checks through defined processes to ensure and enforce overall compliance to policies and procedures.
Customer Experience Management:
- Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.
Leadership & Development:
- Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
- Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
- Recruit, administer & manage performance in accordance with company policies and procedures.
Innovation:
- Implement Innovation initiatives from Head Office to delight our customers and improve in-store processes.
Qualifications
- Grade 12.
- 3 to 5 years' experience in a retail store management capacity.
- Knowledge on sales & service management.
- Budgeting knowledge.
- Proficiency in MS Office.
- Effective Communication skills.
- Business understanding of retail trade, brand, customer & product.
go to method of application »
Job Description
- We’re looking for a Systems Support team member in our technology team.
- You’d be providing first level support for our Finance Business Applications by investigating errors encountered in the application and the database.
Responsibilities
Incident Management
- Ensure the timeous and effective response to first line support queries & problems to resolve issues arising from the use of applications and escalate queries where the issue cannot be resolved.
- Analyse trends in incidences reported & resolved to provide insights to developers and IT teams on areas of concern or repeated problems within applications or systems
- Document the process applied and resolution used to resolve incidences to maintain a library of knowledge to be shared with support & IT teams
- Ensure incidents are resolved as per SLA agreement
Risk Management
- Ensure Access and Master data to all applications are managed accurately
- Proactively review all environments to ensure the mitigation of risks
- Address risks identified by internal and external audit .
- Ensuring compliance with best practice and standards
Customer and Stakeholder Management
- Build a sustainable working relationship with customers to ensure good customer service
- Work with both internal and external teams to drive root cause resolution of incidents logged
Application Environment Monitoring
- Daily monitoring of our Application Environment and Integrations between applications
- Weekly/Monthly/Quarterly/Half Year/Annual Systems Tasks monitored and actioned
Qualifications
- Relevant IT Diploma or Degree
- 1+ Year experience in a finance support environment with strong skills in
- Financial systems (Microsoft Dynamics 365 preferred)
- SQL & Data Analysis
- Microsoft Excel
go to method of application »
Job Description
- Support the store manager in managing the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.
Responsibilities
Stock Management:
- Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
- Monitor and manage stock levels through defined processes to mitigate risks (stock loss) and ensure adequate stock on hand.
- Oversee the overall maintenance of the stockroom to meet housekeeping standards.
- Authorise write offs, breakages, recalls and returns.
Sales Growth & Profitability:
- Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
- Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
- Identify and propose new opportunities to increase sales and brand awareness.
Risk Management:
- Conduct compliance checks through defined processes to ensure and enforce overall compliance to policies and procedures.
Customer Experience Management:
- Ensure and maintain the implementation of customer experience processes to meet customer service standards.
Leadership & Development:
- Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
- Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
- Recruit, administer & manage performance in accordance with company policies and procedures.
Qualifications
- Grade: 12.
- 2 to 3 Years' Experience in a Supervisory/Assistant Store Management capacity.
- Understanding of Sales & Service Management.
- Budgeting Skills.
- Proficiency in MS Office.
- Effective Communication Skills
- Understanding of Retail Trade.
- Understanding of Brand, Customer & Product.
go to method of application »
Job Description
- This is an opportunity to to join the dynamic Marketing Team for Mr Price. Your fit into Mr Price is key and your passion for what you create are welcome here.
Responsibilities
A typical day would look like:
- Maintain high brand standards, create original, and fresh solutions to briefs.
- Design and layout using typography, colour, photography and illustrations.
- Ensuring that correct print specifications and artwork are submitted to suppliers.
- Contributing ideas and design artwork to the overall brief.
Qualifications
Qualifications, experience, and skills
- 4 years’ design experience in omni-channel retail, or an agency ( preferably working with retail or FMCG brands)
- Degree or Diploma in design
- Expert level of proficiency of Creative Suite; InDesign, Illustrator, Photoshop
- Excellent attention to detail
- Portfolio of own creative work
- Strong sense of design layout and typography
- Passion for fashion
Attributes that would make you stand out amongst the rest:
- Meets deadlines while adhering to project budgets
- A willingness to take direction and guidance
- An ability to push the boundaries and explain your thought processes
- Self-motivated and adaptable to change
- Works effectively both independently and as part of a team
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Job Description
- Join the Mr Price team as a Marketing Coordinator and play a key role in supporting a dynamic brand while gaining exposure to exciting marketing initiatives in one of South Africa’s leading retail brands.
Responsibilities
- Support Brand Managers and Brand Heads with day-to-day marketing and administration within the marketing team across specific brands, projects, and campaigns.
- Develop basic briefs for designers and copywriters on all marketing collateral, ensuring the briefs are aligned with the seasonal marketing strategy.
- Work with Brand and Ecommerce teams to ensure digital and social calendars are up to date.
- Assist the brand team with conducting monthly competitor analysis, trend research, and presentations.
- Support the activations team during activation campaign periods by assisting with the organization and coordination of activation elements.
- Develop relationships, engage and communicate with the relevant key stakeholders
Qualifications
- Degree or Diploma in Marketing, Brand Management, Communications, a related field
- 1-3 years’ relevant marketing experience
- A basic understanding of marketing fundamentals
- Proficient in MS Office
go to method of application »
Job Description
- Support store management in the daily operations of a store to ensure that the overall objectives, store targets, and customer service standards are met & exceeded.
Responsibilities
Sales & Customer Experience Management:
- Drive sales through the implementation of customer experience processes (through execution of business instruction letters, markdowns, repricing, promotions, customer experience plan, visual standards & customer feedback etc.) to meet customer service standards and achieve sales targets. This includes new account/membership targets.
Team Management:
- Assist in driving the team within a store to achieve store KPIs and operational strategy in line with company values. Provide ongoing coaching & mentoring to enable and up-skill store associates (e.g. product knowledge).
Stock Management:
- Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
- Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
- Oversee the general maintenance of the stockroom to meet housekeeping standards.
Risk Management:
- Assist with compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS (Point of Sales) reports, health & safety standards, weekly hanger counts, security etc.) to ensure and enforce overall compliance to policies and procedures.
Qualifications
- Grade: 12 (NQF Level 4) or equivalent.
- 1-2 Years' experience in retail.
- Experience in a supervisory role (advantageous).
- Sales & service management.
- Computer literacy.
- Communication skills.
- Retail trade.
- Brand, customer & product understanding.
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Job Description
- Are you ready to play a key role in the sporty world of retail? Join us as an Assistant Store Manager at Mr Price Sport! You'll be the MVP of our team, assisting the Store Manager, and helping to lead our squad to victory. With your passion for sports and retail expertise, you'll be an integral part of our game plan for success. Step up to the challenge and score big with a career at Mr Price Sport!
Responsibilities
- Stock Managment
- Sales Growth & Profitability
- Risk Management
- Customer Experience Management
- Leadership & Development
Qualifications
- Grade 12 or equivalent
- 3 Years' experience in retail.
- Management experience (advantageous).
- Sales & service management.
- Budgeting.
- Computer literate.
- Communication skills
- Business understanding of retail trade, brand, customer & product.
go to method of application »
Job Description
- Use current trade and trend information to develop and interpret designs that appeal to customers.
Responsibilities
Product Development:
- Contribute to the design and development of tech pack detail to ensure that products purchased meet technical & style requirements.
Information & Insights:
Provide insights and assistance for Post Mortems, strategy & reviews to:
- Buyers by providing online product and style references (based on current trade information) and preparing technical information, computer-aided designs (CADS) and review boards.
- The graphics team by briefing them on prints and graphics required for products.
Record Keeping:
- Compile and keep record of samples purchased (by photographing, tagging and hanging) and core booklets by brand to maintain an updated registry/catalogue.
Qualifications
- Degree or Diploma: Fashion Design / Clothing Management.
- 2 - 3 Years’ Experience in Computer Aided Design.
- Knowledge of Fabrics, Garment Construction & Tech Packs.
- Adobe Suite Knowledge.
go to method of application »
Job Description
- Support the store manager in managing the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.
Responsibilities
Stock Management:
- Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
- Monitor and manage stock levels through defined processes to mitigate risks (stock loss) and ensure adequate stock on hand.
- Oversee the overall maintenance of the stockroom to meet housekeeping standards.
- Authorise write offs, breakages, recalls and returns.
Sales Growth & Profitability:
- Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
- Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
- Identify and propose new opportunities to increase sales and brand awareness.
Risk Management:
- Conduct compliance checks through defined processes to ensure and enforce overall compliance to policies and procedures.
Customer Experience Management:
- Ensure and maintain the implementation of customer experience processes to meet customer service standards.
Leadership & Development:
- Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
- Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
- Recruit, administer & manage performance in accordance with company policies and procedures.
Qualifications
- Grade: 12.
- 2 to 3 Years' Experience in a Supervisory/Assistant Store Management capacity.
- Understanding of Sales & Service Management.
- Budgeting Skills.
- Proficiency in MS Office.
- Effective Communication Skills
- Understanding of Retail Trade.
- Understanding of Brand, Customer & Product.
Method of Application
Use the link(s) below to apply on company website.
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