Latest Jobs at Telkom

Core Description    

• Responsible to execute data analysis, modelling, tracking and providing strategic and analytical insights as well as comprehensive reports to improve our campaigns, product and maximize monetization. This will be done by developing a variety of models including churn models, segmentation models, regression models and propensity models. Responsible for managing the analytical needs of the commercial division across the different products and sales channels and customer value tiers. This also includes defining KPIs to measure and track for a given campaign, create insightful automated dashboards and data visualizations to track key KPIs and trends against campaigns.

Competencies    
FUNCTIONAL KNOWLEDGE

• Marketing; Customer Portfolio Management; Campaign Management; SQL; Cluster Analysis; Decision Trees

FUNCTIONAL SKILLS

• Verbal, written and data presentation; Ability to interact with all levels of end users and technical resources; Ability to manage multiple, competing priorities, duties and/or projects; Problem Solving; Creative; Change Management; Cross Functional Teamwork

ATTITUDES/ LEADERSHIP COMPETENCIES

• Customer Focus; Practical; Proactive; Assertive; Proactive; Integrity; Self Responsibility; Independent; Ethical

Job Responsibilities    
Enable/ support CPM Campaign Management operational needs by sourcing data from DWH, operational and other BI environments - to execute direct campaigns (30-40%)
- Perform deep-dive post-campaign analytics to determine campaign results, short/ long-term changes in customer behaviour, commercial impact, revenue cannibalisation, etc.
- Develop and implement statistical models, such as response, survival, write-off and attrition models, to improve campaign efficiency in both acquisition and retention through targeted marketing
- Conduct campaign segmentation and pricing analysis and financial forecasting by utilizing value based models and pricing optimization
- Develop and maintain predictive/ propensity models, segmentation models, etc.
Work closely with the campaign management specialists & segment heads, to monitor the deployment of models in campaigns to continuously improve base management performance 20-30%)
- Liaise with the IT team to industrialise the production of models
- Develop, maintain & operationalize customer value, lifetime and profitability segmentation
- Support Product development with deep-dive customer analytics, market sizing, and revenue impact assessment - in developing new products/ propositions/ business cases Deliver strategic insights that translate into actions, to various business areas (considering customer analytics, overall market conditions/ trends, primary/ secondary research, etc.) (20-30%)
- Perform ad-hoc analysis and reporting - in support of various commercial units
- Translating business requirements into analytics and insight generating models
Required Certification    
None
Qualifications    

• Degree in Statistics, Mathematics, Econometrics, data mining or any applied quantitative qualification (at least NQF level 6)

Experience    

• 2+ years exp in a fast paced, data centric, analytically driven commercial or marketing environment. 1+ year of experience in campaign analytics. 1+ year experience in modelling in the telecommunications industry, Banking or Insurance or any other data driven industry. 2+ years experience with databases, applied statistics, research, MIS or BI reporting.

Special Requirements    

• Expert level experience with Excel (pivot tables, complex formulas, statistical analysis)
• Advanced knowledge of SQL, Business Objects, SPSS, SAS or STATA

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Core Description    

• To plan and engineer the Switching, Access, Transmission, Radio/ Microwave, Data, DC Power or Fibre network within a limited/ defined range to enable our customers to communicate.

Competencies    
FUNCTIONAL KNOWLEDGE:

• Project Estimate; Telkom Procedures; Planning Procedures; Infrastructure Technology; Telkom Structure; Telkom Policies

FUNCTIONAL SKILLS:

• Interpersonal; Communicating; Computer Applications; Report Writing Techniques

ATTITUDE/LEADERSHIP COMPETENCIES:

• Diplomatic; Committed; Dynamic; Assertive; Trustworthy

Job Responsibilities    
OUTPUTS:
* Processed Application
* Conducted Feasibility Study
* Compiled Engineering Specification
* Compiled "Bill Of Quantities"
* Compiled Detailed Estimate
* Compiled Engineering Executable File
* Updated Information Systems
* Managed Network Capacity
* Provided Planning Support
* Introduced New Technologies
* See full details on the attached Job Description*
Required Certification    
None.
Qualifications    
Grade 12 & relevant modular training (NQF level 4)
Experience    
3 Years relevant experience
Special Requirements    
* Valid driver's license.
* 4x4 Driver training where applicable.
* Able to work at heights/ confined spaces.
* Able to work outside of normal working hours.
* Able to stay out overnight.
* Knowledge of Health and Safety Requirements.
* Must not be colour blind.

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Core Description    
Overall accountable for the operations of the Amdocs Partner Relationship Management system (dealer commission billing system). Interpret business requirements and articulate as such to ITS. Ensure reconciliation of all interfaces takes places between different feed systems. Facilitate monthly bill run and quality assurance on statements to dealers. Conducts special studies to analyze complex financial or operational actions and prepares recommendations for policy, procedure, control or action as well as implementing on same. Review and make recommendations on contractual agreements. Accountable for the correct and timeous reconciliation and payment of dealer commissions and incentives. Overall Accountable for business case and capital management within Retail Management, this will include financial feasibility analysis, evaluations or business projects and advises on the optimization of resources and profitability of projects. Identify external and internal financial performance and risks, evaluate likely effect of these risks, introduce control measures, monitor and evaluate success of these measures. Evaluates income statements, operating records and
financial statements. Recommendations to management regarding cost saving or profit generating opportunities and profitability improvement strategies Responsible for the accounting, administrative and financial functions of specific cost elements in a business unit. Prepares financial reports to support the decision making process. Responsible for strategy and execution of dealer debtors management. Calculation and verification of upfront CPE revenue vs Sales Agreement cost.
Competencies    
FUNCTIONAL KNOWLEDGE

• Operating Systems; Reconciliations; Analytical; Financial Management; Change Management; Business Acumen; Mobile Commission Structure; Dealer
• Agreements; Contractual agreements; Measurement techniques; Business Planning; Evaluation models; Capital and Business Case Management

FUNCTIONAL SKILLS

• Computer Applications; Planning; Analytical; Business Acumen; Leadership; Conflict Management; Strategic Thinking; Networking; Logic Reasoning; Communicating; Financial Management; Strategic Acumen; Project Management.

ATTITUDES/ LEADERSHIP COMPETENCIES

• Innovative; Customer Focused; Flexible/ Adaptable; Integrity; Thought Leadership; Business Leadership, Values Aligned with Telkom's Values (CHART)

Required Certification    
None
Qualifications    

• Relevant 3 year degree (NQF level 7). Post graduate degree will be an advantage.

Experience    

• 7 Years financial experience, of which at least 2 years Dealer Management and 3 years in business case and/ or capital management. Also at least 2 years leadership experience.

Special Requirements    

• Security clearance - integrity assessment
• Valid driver's license

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Core Description    

• Responsible for taking high-level end-to-end design, plans, design deliverable, plans, ideas, problems or requirements and translate them into concrete design specifications. The specifications will describe how the solution integrates with both the business processes functions and products, and existing IT infrastructure and integrating multiple systems (new and legacy) across one or more integration platforms. These specifications must then be translated into solutions; these solutions must be tested and implemented. The implemented solutions must be maintained. All bug fixes will be taken through the same process as new requirements.

Competencies    
FUNCTIONAL KNOWLEDGE

• Computer Software; Databases; Enterprise Service Bus (ESB); IT Document Standards; IT Strategy & eTOM; ITIL; ervice Oriented Architecture Design & Development Principles; Integration Patterns; SQL; Systems (Applications); J2EE; Shell/ Batch Scripting; TIBCO; XML; XPATH; UML; SOAP; WSDL;
• JMS; Source Code Repository Tools; Telkom Policies; Unit Testing; Weblogic; WebservicesFUNCTIONAL SKILLS
• Architecture & IT domain management; Solution architecture, detailed design and solutions planning and delivery

FUNCTIONAL SKILLS

• Analytical; Communication; Conceptual Ability; Cross Functional Teamwork; Data Modelling; Designing; Writing; UML Modelling; Lead and Effectively
• Manage Technical Discussions; Ability to Create Technical Design Documents; Create Re-usable Integration Artefact

ATTITUDES/ LEADERSHIP COMPETENCIES
Accurate; Customer Focus; Decisive; Dynamic; Organised; Proactive; Values Aligned to Telkom's Values (CHART)
Job Responsibilities    
- Participate in JAD sessions with project stakeholders to translate high level requirements into concrete system specifications
- Give input into detailed standards to be used by the section when delivering functional and technical artefacts
- Work with teams to translate business requirements into technical solutions
- Manage changing operational needs, including the alignment of new technologies requirements with system functionality
- Perform communication
- Provide consultancy to project or system stakeholders on problem solving and training
- Give work estimates for the inclusion in the program and project plans
- Proper practical application and mentoring of EAI best practices including proper use of transactional and batch integration tools, consistency of
information, standardizing and applying business rules, enabling common facades
- Execution of the projects, including coordination of requirements
- Oversee development and customisation of solutions
- Lead technical solution and integrated deliveries
- Develop solutions according specification
- Perform root-cause analysis and propose solutions on problems and incidents
- Resolve all production and testing defects within acceptable timelines
- Participate in team resource planning and organisation design
- Perform code and design reviews
- Present knowledge transfer sessions to the team
- Participate in process optimization and automation activities.
- Review technical and solution deliveries
- Execute the solution delivery plans (SDLC) in alignment with the project managers
- Ensure adherence to Change Management and Configuration principles
- Implement solutions and maintain documentation
- Ensure delivery of updated solution documentation and maintain solutions
- Plan system application work load and software configuration baselines
- Do analysis, design and/or programming, which include the following, responsible for taking high-level business plans, ideas, problems or
requirements and translate them into concrete functional and technical specifications
- Develop/ customise integrated solution(s)
- Test, implement and maintain integrated solutions
- Maintain implemented integrated solutions
- Compile and review documents
- Monitor project execution
- Assisting fellow team members where necessary by mentoring and coaching them
- Provide project status updates
- Application performance and functional assurance
- Ensure the development and execution of test cases for verification and validation of the unit and functional acceptance for each application/
system against business requirements and Functional Design Specification
Required Certification    
None
Qualifications    

• Relevant 3 year degree/ diploma (at least NQF level 6)

Experience    

• 5 Years integration experience

Special Requirements    

• Willing to travel