Job Openings at takealot.com

The Purpose of the role:

• Responsible for driving the growth, retention, and optimization of TFS's  e-commerce logistics ecosystem across South Africa's landscape. This role encompasses the management of Business Development, Client Onboarding, Account Management, and Service Portfolio and Solutions teams.
• Additionally, the role involves developing innovative logistics programs and frameworks to strengthen seller and client relationships, expand TFS's presence across industry verticals and geographic boundaries, and align the fulfilment solutions team with evolving supply chain needs and market demands.

Your responsibilities can include:

Strategic Team Building and Development:

• Establish and build the Business Development, Client Onboarding, Account Management, and Service Portfolio & Solutions functions from the ground up.
• Recruit, structure, and provide foundational leadership to create a high-performing multidisciplinary team aligned with TFS's e-commerce logistics ecosystem strategy.
• Design and implement comprehensive training frameworks to develop logistics solutions expertise and establish best practices for the evolving team structure.

Market Entry and Logistics Expansion:

• Identify and secure foundational partnerships with prominent retailers, brands, and e-commerce businesses seeking end-to-end logistics solutions. 
• Research and establish entry strategies for emerging market segments through strategic 3PL partnerships and new service development.
• Explore and build pathways for TFS's international logistics expansion through cross-border e-commerce and freight forwarding opportunities.

Client Acquisition and Relationship Framework Development:

• Create and implement foundational strategies for client acquisition, growth, and retention through innovative fulfilment solutions and operational excellence frameworks.
• Establish customer-centric programs and processes that will form the foundation for long-term logistics partnerships and service portfolio expansion.

Service Portfolio Development and Revenue Framework Creation:

• Build the Service Portfolio & Solutions function to optimize logistics offerings and establish delivery capabilities aligned with market demand and client needs.
• Develop initial revenue optimization strategies and frameworks for tailored logistics solutions, pricing models, and value-added services.

Cross-Functional Partnership Establishment

• Establish productive working relationships with TFS internal teams to create end-to-end client and end- customer experience frameworks.
• Create communication protocols and liaison processes between logistics clients and internal stakeholders to ensure operational excellence from launch.

Qualifications and experience:

• Bachelor’s degree in economics, Business Administration, or similar field. Advanced degrees are advantageous.
• A minimum of 7 years’ experience in e-commerce, logistics management, or related fields, with at least 3 years in senior leadership roles. (Focus on commercial management of business partners)

Attributes required :

• Build and scale Business Development function from ground up
• Achieve revenue targets through strategic client acquisition and partnerships
• Establish TFS as a leading 3PL provider across key market segments
• Launch operational frameworks for client onboarding and account management
• Secure high-impact deals with prominent retailers and e-commerce businesses
• Drive measurable growth in client base, retention, and revenue per client

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Requirements:

Qualifications & Experience:

• N6 certificate in Marketing, Media, Communications, or related field.
• Applicants must provide a portfolio or link to a digital folder (Canva, Google Drive) showcasing previous social media content or creative work.

The skills we need:

• Strong analytical abilities and attention to detail
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Excel, Google Sheets (vlookups, pivots, data validation, etc.), Google Workspace
• Effective time-management and organizational skills
• Proactive, hands-on, and able to work collaboratively in a fast-paced environment
• Strong "know-how" of design principles and proficiency in social media platforms (Instagram, Facebook, LinkedIn, TikTok).

Attributes required: 

• Collaborative
• Creative Energy
• Hands on
• Have an opinion and voice it
• Strong communication skills
• Strong problem solving skills

Key responsibilities:

• Assist in the daily execution of the Personal Shopper Program’s social media strategy, including scheduling, posting, and community engagement
• Produce high-quality visual assets (static images, GIFs, and short-form video) using tools like Canva or Photoshop to support the team’s ongoing design needs.
• Support the rollout of marketing campaigns for both internal stakeholders and external partners to drive program awareness.
• Translate program benefits and updates into engaging social content that resonates with our community of personal shoppers.
• Ensure all content produced aligns with the Takealot Group brand guidelines while maintaining the unique voice of the Personal Shopper Program. 

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Requirements:

Qualifications & Experience:

• Degree in Business Administration, Information Systems , Data / Business Analytics , Sales Operations or similar

The skills we need:

• Strong written and verbal communication skills.
• Creativity in developing content, ideas, and marketing concepts.
• Basic understanding of digital marketing tools and platforms (e.g., social media channels, Google Analytics, email marketing tools).
• Ability to work collaboratively in a fast-paced environment
• Ability to analyse data and interpret consumer insights.
• Good organisational and time-management skills.
• Comfortable working with Microsoft Office Suite and/or Google Workspace tools.

Attributes required: 

• Collaborative
• Creative Energy
• Hands on
• Have an opinion and voice it
• Strong communication skills
• Strong problem solving skills

Key responsibilities:

• Own, update and maintain the promotional calendar for TakealotMORE initiatives.
• Briefing and operational management and coordinating of the various campaigns.
• Liaise with partner marketing teams for joint campaigns.
• Conceptualising, implementing and management of ongoing promotional marketing campaigns to drive adoption and retention for TakealotMORE. 
• Work closely with the merchandising team to improve customer conversion within TakealotMORE customer journeys.
• Drive new feature launches and create sustained always-on educational content on product features and differentiators.
• Engagement with the brand team on through the line Takealot and Mr D campaigns.
• Engagement with the social media team on monthly content planning and preparation, as well as paid influencer partnerships
• Work with internal specialist teams on creating and implementing performance media and CRM strategies to grow TakealotMORE
• Monthly, Weekly, and daily reporting of campaign and promo performance
• Act as the key contact for day-to-day for internal teams (eg. Brand teams, Merchandise teams).
• Perform regular competitor reviews & analyses and relay key findings.
• Ensure that relevant teams are briefed and updated on any activity that may impact their areas (eg. Merch, CRM, Social, etc)

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Requirements:

Qualifications & Experience:

• N6 certificate in Marketing Research, Statistics, Data Analytics, or Commerce.

The skills we need:

• Strong analytical abilities and attention to detail
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Excel, Google Sheets (vlookups, pivots, data validation, etc.), Google Workspace
• Effective time-management and organizational skills
• Proactive, hands-on, and able to work collaboratively in a fast-paced environment

Attributes required: 

• Collaborative
• Creative Energy
• Hands on
• Have an opinion and voice it
• Strong communication skills
• Strong problem solving skills
• Exceptional attention to detail, a love for numbers, and the ability to work accurately in a high fast-paced environment.

Key responsibilities:

• Monitor and report on the performance of all marketing campaigns (internal and external) related to the Personal Shopper Program.
• Collect and analyze data from social platforms to provide insights into audience behavior and content effectiveness.
• Assist in preparing performance reports for external partners, ensuring data accuracy and professional presentation.
• Update and manage weekly/monthly marketing dashboards using Microsoft Excel and Google Workspace.
•  Identify trends in program data to help the marketing team optimize future campaign strategies and spend.

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Requirements:

Qualifications & Experience:

• N6 certificate in Finance, or a related field. 

The skills we need:

• Computer Literacy
• Strong Attention to Detail
• Ability to analyze financial statements, create forecasts, and develop dynamic financial models.
• Problem-solving skills and ability to interpret complex financial data.
• Time management and ability to meet tight deadlines.

Attributes required: 

• Collaborative
• Creative Energy
• Hands on
• Have an opinion and voice it
• Strong communication skills
• Strong problem solving skills

Key responsibilities:

• Collect, analyse, and interpret financial and operational data to support business decision-making.
• Assist in the preparation of financial reports, dashboards, and presentations for management and stakeholders.
• Support budgeting, forecasting, and variance analysis processes.
• Identify trends, risks, and opportunities through data analysis and provide clear insights.
• Ensure data accuracy, integrity, and compliance with internal controls and financial policies.
• Collaborate with cross-functional teams to support financial planning and performance analysis.
• Assist with process improvement initiatives through data-driven analysis.
• Support ad hoc financial analysis and reporting requests as required.

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Requirements:

Qualifications & Experience:

• N6 Certificate in Business Administration 

The skills we need:

• Adaptability & Speed - Keeping up with rapidly changing digital landscape and being able to work in a fast paced environment
• Written Communication - Clear, persuasive writing for various audiences
• Strong Google Sheets Skills

Attributes required: 

• Fast learner and able to adjust to change 
• High Attention to detail in a high-pressure environment
• Highly organized and efficient Solutions-oriented self-motivated can-do attitude
• Strong communication skills both written and spoken Excellent team player

Key Responsibilities

• Listing & Data Quality: Uploading new product data and editing existing listings for both Retail and Marketplace platforms
• Quality Checking: Reviewing data for gaps/errors and ensuring adherence to product information requirements.
• Review data for gaps or errors and escalate issues.
• Ensure adherence to product information requirements.
• Managing individual workloads and adhering to a pre-determined turnaround time

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The Role

As a Data Analyst, you will be a core architect of Takealot’s data monetisation capability. You will:

• Design and build analytical products that are used by external customers (sellers, suppliers, brands, agencies)
• Partner closely with Product Managers, Engineers, Commercial teams, and Leadership
• Translate raw data into insight narratives that drive action and revenue
• Define the metrics, models, and frameworks that underpin monetised data products

This is not a traditional “internal BI” role. You are building commercial-grade data products—where clarity, trust, and impact matter as much as technical correctness.

This position reports to the Advanced Analytics Manager

Your mission, should you choose to accept it:

Building Monetisable Insight Products

• Design and deliver high-quality datasets, metrics, and models that power seller- and brand-facing insight products.
• Help define what “good” looks like for external data products: accuracy, interpretability, relevance, and actionability.

Translating Data into Commercial Value

• Turn complex platform data (orders, traffic, pricing, availability, promotions, ads, fulfilment) into clear commercial narratives.
• Help partners answer real business questions: Where am I winning? Where am I losing? What should I do next?

Defining Success & Trust

• Own metric definitions, data contracts, and validation logic for external-facing products.
• Ensure insight products are consistent, explainable, and trusted by customers.

Scaling Insight Delivery

• Build reusable analytical frameworks for benchmarking, cohorting, segmentation, and trend analysis.
• Enable self-serve insights while preserving analytical rigor.

Partnering Across the Business

• Work with Product to shape roadmap priorities.
• Collaborate with Commercial teams to align insights to seller & supplier needs and monetisation strategy.
• Act as a thought partner to Engineering on data models and pipelines.

The skills we need:

• Solutions-oriented, with strong product and commercial instincts
• Comfortable operating in ambiguity and building from first principles
• Able to balance analytical depth with clarity and usability
• Ownership-driven, with high personal accountability
• Curious about how data becomes a product, not just a report
• Customer-centric: you care how real people interpret and use data

Qualifications and Experience:

• Bachelor’s Degree, BTech or Advanced Diploma in Information Systems, Computer Science, Mathematics, or Engineering and 5 years of experience in an Analyst or in a similar analytical role.
• In the event that you do not have a bachelor’s degree or an advanced diploma (in Information Systems, Computer Science, Mathematics, or Engineering), an equivalent experience requirement must be met, which equates to a minimum of 6 years of experience in an Analyst or in a similar analytical role.
• Proven Experience: 5+ years in an Analyst or similar role, ideally in e-commerce, marketplaces, fintech, or high-scale digital platforms. 
• Strategic & Commercial Acumen: Ability to connect the dots between data and business goals, bringing both technical depth and strategic thinking to stakeholder conversations. Comfortable collaborating with commercial, product, and UX teams to guide decision-making and maximize business impact.
• Deep Data Proficiency: 4+ years solid expertise in SQL for data extraction and transformation, working knowledge of Python for deeper analysis, modeling, or automation workflows is preferred.
• Dashboarding & Data Visualization: Proficient in building and maintaining dashboards using tools such as Tableau, Looker, or Power BI with a focus on providing insights that drive action. External facing experience is preferred.
• Data Engineering Fluency: Familiarity with modern data workflows and orchestration tools such as Airflow, dbt, and BigQuery, with an understanding of data pipelines, version control (Git), and scalable analytics architecture. Experience designing metrics and data models that will be reused at scale
• Communication & Influence: Excellent written and verbal communication skills, with the ability to simplify complex analysis for a variety of audiences. Comfortable presenting to stakeholders at all levels and advocating for data-informed decisions.
• Cross-Functional Collaboration: A team player who thrives in cross-functional environments and contributes actively to the broader Analytics and BI community. Skilled in supporting, challenging, and aligning stakeholders across product, design, engineering, and commercial teams.

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Purpose:

• The role focuses on delivering impactful advertising campaigns that drive in-app traffic, user acquisition, customer retention, and revenue growth across key verticals, including restaurants, food, groceries, and retailers.

The position reports to the Head of Paid Media of Mr D.

Your responsibilities will include:

Campaign Strategy & Execution 

• Develop and execute paid media strategies across multiple platforms, including but not limited to Google Ads, Meta (Facebook/Instagram), TikTok, Snapchat, and programmatic advertising. 
• Plan and optimize campaigns for user acquisition and retention while managing budgets to hit key ROI and ROAS targets. 
• Implement end-to-end campaign management: from concept and audience targeting to creatives and performance optimization.

Data-Driven Optimization 

• Continuously measure, analyze, and optimize campaign performance to improve engagement, conversions, and lifetime value (LTV). 
• Leverage A/B testing frameworks to fine-tune ad creatives, copy, audiences, bidding strategies, and landing pages. 
• Use analytics tools (e.g., Google Analytics, Looker, Tableau) to generate insights and actionable recommendations for campaigns.

Collaboration and Operations 

• Partner with creative teams to brief and develop high-impact ad creatives that align with brand and performance goals. 
• Work closely with the Head of Paid Media to plan the quarterly budget allocation and track performance against targets. 
• Liaise with growth, CRM, and product teams to ensure alignment on user experience and messaging consistency across touchpoints.

Market Insights & Innovation 

• Stay at the forefront of industry trends, emerging advertising platforms, and technologies to identify new growth opportunities. 
• Benchmark campaigns against competitors and industry performance standards. 
• Experiment with innovative ad formats and channels (e.g., CTV, native ads) to stay competitive in the dynamic app-based marketplace.

Skills, Knowledge & abilities: 

• Strong knowledge of Paid media channels including Google Ads (Search, Display, Shopping & Youtube), META and TikTok
• DV360 and SA360 experience (Beneficial)
• Demonstrated knowledge of data analytics tools including Google Analytics and MMPs such as Adjust or Appsflyer
• Certifications: Google Ads & Google Analytics (Required)
• Understanding of ASO and SEO (beneficial)
• Google Tag Manager experience(beneficial)
• Advanced analytic and reporting skills required
• Proficient in daily, weekly, and monthly reporting standards

Qualifications and Experience:

• Bachelor's degree in Digital Marketing or Marketing or equivalent or Statistics, Mathematics or Computer Science.
• Proven experience (3+ years) managing multi-channel paid media campaigns in an ecommerce or on-demand brand environment.
• Strong proficiency in tools and platforms such as Google Ads, Meta Ads Manager, TikTok Ads, and programmatic platforms (e.g., DV360). 
• Solid analytical skills and experience with tools like Google Analytics, Data Studio, or similar. 
• Strong understanding of attribution models, customer lifetime value (CLV), and incremental lift measurement. 
• Exceptional project management and organizational skills, with the ability to manage multiple campaigns simultaneously. 
• Experience in budgeting, forecasting, and estimating campaign costs effectively. 
• Previous experience in apps focused on delivery services or food, groceries, and retail verticals. 
• Familiarity with customer segmentation and retargeting strategies tailored for marketplaces. 
• Knowledge of SQL, Looker, or other data query tools is a plus. 
• Exposure to affiliate/partner marketing and influencer collaborations

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• As the Head of Creative Studio, you will be responsible for shaping and maintaining the creative vision and ensuring the delivery of exceptional, on-brand, and results-driven creative work across all touchpoints for an on-demand delivery app.
• This includes orchestrating campaigns across diverse offerings such as brand, restaurants, food, groceries, and retail categories.
• You will lead a team of creative professionals and collaborate closely with cross-functional teams to enhance customer engagement, drive brand recognition, and support in the creation of compelling user experiences. 

Your responsibilities will include:

Strategic Creative Leadership: 

• Define and own the overarching creative strategy and direction, ensuring alignment with the company's business objectives and CMO's vision. 
• Develop a deep understanding of the brand's ethos, tone, and visual identity across a variety of services (restaurants, food, groceries, retailers, etc.). 
• Leverage user insights and market trends to evolve the creative approach, ensuring all outputs are customer-centric and innovative. 
• Maintain consistency and clarity of storytelling across all channels, including app assets, advertisements, email campaigns, social media, and more. 

Team Leadership & Management: 

• Build, mentor, and inspire a multidisciplinary team of talent (designers, copywriters, content producers, videographers, etc.). 
• Foster a collaborative environment that encourages creativity while meeting deadlines and business goals. 
• Implement processes and workflows to optimize team efficiency and high-quality output. 

Creative Project Delivery: 

• Oversee all creative studio projects, ensuring objectives, deadlines, and budgets are met. 
• Bring to life cross-functional campaigns, including seasonal promotions and localised activations, that cater to brand merchants and customers. 
• Champion innovative ideas that improve customer acquisition, engagement, and retention. 
• Maintain a focus on user experience within the app, translating brand ideas into seamless UI/UX designs. 

Collaboration and Stakeholder Management: 

• Partner with marketing, product, business development, and operations teams to understand needs and set creative priorities. 
• Work closely with the CMO to ensure the creative strategy is aligned with overall marketing goals. 
• Present creative concepts and ideas to senior leadership and gain buy-in for strategic initiatives.
• Collaborate & co-create with external agencies on key campaigns/projects 

Analytical Oversight: 

• Monitor the performance of creative campaigns and pivot strategies as needed to achieve KPIs (engagement, downloads, retention, revenue). 
• Utilize data, A/B testing, and performance analytics to fine-tune creative approaches for ROI improvement. 

Brand Oversight: 

• Be the guardian of the brand image, ensuring all creative outputs adhere to brand guidelines and values. 
• Drive campaigns that resonate locally and maintain brand integrity. 

Qualifications:

• A bachelor’s degree or advanced diploma in advertising, marketing, communications, design, or a related field.
• 7-10 (Min) years of experience in creative leadership roles, preferably within fast-paced industries such as creative agency, tech, e-commerce, or on-demand services. 
• Proven track record of leading and scaling creative teams in a digital-first environment. 
• Deep understanding of customer journey touchpoints within an app-based business model. 
• Experience managing campaigns for food, grocery, retail, and lifestyle brands is a bonus.
• Expertise in creative disciplines like graphic design, video production, copywriting, and UI/UX design.
• Strong proficiency in creative tools and platforms (e.g., Adobe Creative Suite, Figma, Asana,etc.). 
• Familiarity with marketing tech stacks, A/B testing software, and analytics platforms is a plus.
• A proven track record of incorporating and sustaining AI tools into the creative process.

Attributes:

• Creative thinker with a growth mindset and a passion for innovation.
• Exceptional ability to balance strategic vision with hands-on execution. 
• A champion of user-centered design principles and brand storytelling. 
• Strong stakeholder management, communication, and presentation skills. 
• Adapt in managing competing priorities in a fast-paced, deadline-driven environment.

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Your mission, should you choose to accept it:

• Guide team development efforts towards successful delivery
• Provide technical leadership to team members through coaching and mentorship
• Enforce high standards of software quality within the team by establishing good practices and habits
• Identify and encourage areas for growth and improvement within the team
• Collaborate with other software developers, technical product managers, product owners, and business owners to plan, design, develop, test, and maintain business applications.
• Assist in the collection and documentation of user requirements, development of user stories, estimates, and work plans
• Prepare reports, manuals, and other documentation on the status, operation, and maintenance of software
• Ensure that the team builds applications in accordance with agreed best practices and standards around security, scalability, operations, and testing.
• Participate in peer-reviews of solution designs and related code Develop, refine, and tune integrations between applications
• Analyze and resolve technical and application problems
• Assess opportunities for application and process improvement and prepare documentation of rationale to share with team members and other affected parties
• Communicate with leadership regarding progress against plans, issues, and needs Work with other team leads to leverage targeted technologies, processes, standards, and methodologies
• Conduct regular 1:1 meetings with each assigned team member to assist with issues and provide mentoring support
• Serve as an integral part of the recruitment team for open positions within the team
• Provide performance input of assigned team members for the performance enhancement review process
• Develop and maintain strong relationships with key stakeholders outside of your area
• Strong driver to identify and improve key areas for engineering staff retention
• Influences team to adopt current company technology standards
• Ensure your team implements on-call rotations and manages their operations effectively
• Enables the team to reduce tech debt, automate mundane work, reduce hot desk workload, and build systems for success

 The skills we need:

• A solutions-oriented, can-do attitude and high-energy
• Strong analytical and critical thinking, using data to inform decisions
• Capability to present ideas succinctly, in writing and verbally
• Passion for learning new skills and appreciation for inventing and simplifying
• A curious thinker who understands technical topics beyond the average reader
• Comfortable with rapidly changing and/or loosely defined requirements that are refined over time
• Thorough understanding of computer science fundamentals, OO concepts, data structures, and algorithms

Qualifications & Experience:

• At least 5 years experience in software engineering, with at least 2 years in a leadership role
• Degree in Computer Science or Engineering or equivalent experience
• Experience leading and managing a team of engineers on complex software projects
• Experience influencing a team of developers to deliver highly available and scalable solutions
• Experience designing or architecting (design patterns, reliability, and scaling) new and existing systems
• Experience with stateless architecture design, microservices, and the understanding of the strengths and weaknesses thereof
• Experience with full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
• Experience with cloud service providers like GCP/AWS and development in a *nix environment
• Strong hands-on experience in Python development, with a mindset for developing optimized code
• Experience with creating APIs and using databases (relational & non-relational)