Latest Jobs at Tracker Connect (Pty) Ltd

Introduction

• TRACKER requires the services of a Representative: Customer Services for the Western Cape region. The successful candidate will be responsible for all related sales support duties for the Cape Town Sales Support Department.

Job description

• Process sales contracts received from clients, sales consultants and business partners
• Scheduling of fitments for Tracker, Fitment Centres and Inhouse technicians
• Scheduling of Business Service Requests as and when required
• Moving of technicians scheduled jobs as required
• Tech Support
• Maintaining efficiencies of technicians scheduled jobs
• Follow up on loading of contracts sent in by Brokers, Dealers, Fitment Centres and Sales Consultants
• Provide stats to Sales consultants, Fitment Centres, Brokers and Dealers
• Attend to all queries received from Clients, Fitment centres, Dealers, Brokers and sales consultants by investigating and submitting the query to the relevant department and following up until query is resolved.
• Ensure that the Lead Sources and Pricing Sources are captured correctly
• Providing insurance certificates
• Assist and attend to incoming calls
• Liaise with Brokers, Dealers, Fitment centres, Corporates, Sales, staff at head office
• Provide service to both existing and prospective clients
• Ensuring both the company and the customers’ best interest is kept at heart

Minimum requirements

• Matric with at 2 years’ experience in an administrative role
• Previous experience is the logistics or tracking industries would be advantageous
• Proficiency in MS Office & Outlook

Deadline:24th July,2025

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Introduction

• Tracker requires the services of an Installation Technician in the Installations Department. This department is responsible for effective installations of sophisticated electronic equipment into various types of vehicles. This position requires the candidates complete all tasks schedule by the scheduling department efficiently and according to the set Tracker standards. The candidate will also be required to support the existing organization, the staff within the department, the different departments and the branches in the various regions when required. The candidates must be customer service driven and be able to work independently. Attention to detail and meticulousness is an inherent requirement of the job. The candidate must be well presented.

Job description

• Perform installations of sophisticated electronic units into various vehicle types including motorbikes, trucks, buses and plant machinery.
• Perform the installations as per the set standard of quality.
• Perform the installations at a site convenient to the customer.
• Communicate with the customers regarding the installation process in a professional and courteous manner at all times.
• Complete all relevant documentation associated with the installation.
• Provide customer service in accordance with a set standard.
• Be responsible to determine and request additional

Minimum requirements

• Minimum 3 years’ experience as an auto electrician, motor mechanic, installation of Tracking devices, vehicle accessories and vehicle alarms.
• Grade 12, Matric
• National Technical Certificate in Automotive Electronics/Motor Mechanic would be advantageous
• Valid driver’s license (not less than 12 months)
• Computer literate
• The candidate must possess good communication and administrative skills.
• Possess good fault-finding skills and techniques.
• Possess the necessary skills to deliver service excellence.
• Be prepared to travel.
• Excellent Communication Skills
• Excellent customer service skills
• Self-disciplined and self-motivated
• Sharp Problem-Solving Skills
• The Ability to Work Within a Team
• Creative Thinking

Deadline:31st August,2025

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Introduction

• Tracker is seeking an individual to lead the design, implementation, and continuous improvement of a secure, scalable, and high-performing network infrastructure that supports the organization's current and future business objectives. This includes providing technical leadership, fostering operational excellence, aligning network strategy with business goals, and ensuring team development, system reliability, and compliance with security and governance standards.

Job description
Roles and Respinsibilities: 

• Design, implement, and maintain secure and resilient network infrastructure (LAN, WAN, SD-WAN, VPN, Wi-Fi
• Ensure high availability and performance of all critical network services.
• Provide day-to-day leadership, mentorship, and technical guidance to network engineers.
• Prepare and document standard operating procedures and protocols.
• Plan and allocate tasks effectively to meet project and operational objectives.
• Oversee resolution of network incidents, outages, and performance issues.
• Ensure adherence to SLAs and effective communication during incidents.
• Implement and maintain network security controls, including firewall rules, segmentation, and access control.
• Collaborate with cybersecurity teams to address vulnerabilities, ensure patching, and support audits.
• Monitor the security of the organization’s network from threats originating from inside and outside the organization.
• Track and report on network performance metrics, uptime, and incident trends.
• Identify opportunities for continuous improvement and cost optimization.
• Provide regular updates to IT leadership on network health, risks, and project progress.
• Collaborate with cross-functional teams and vendors to deliver projects on time and within budget. Maintain accurate documentation of network topology, configuration, and assets.
• Evaluate and approve network design changes and upgrades.
• Ensure compliance with internal policies and external regulations (e.g., ISO 27001, GDPR, PCI-DSS).
• Track and report on network performance metrics, uptime, and incident trends.

Minimum requirements
Education: 

• Relevant IT Networking and Security Certifications, plus appropriate Diploma 

Training: 

• Strong knowledge of Cisco, Juniper, Fortinet, or similar enterprise networking platforms.
• Experience with routing protocols (BGP, OSPF), switching, VLANs, and QoS.
• Proficiency in firewall configuration and network security best practices.
• Familiarity with cloud networking (AWS, Azure, or GCP).
• Understanding of SD-WAN, VPN technologies, and wireless networks.

Minimum Experience: 

• 5–8 years of hands-on networking experience, including 1–2 years in a team lead or senior role.
• Required: CCNA (Cisco Certified Network Associate) or equivalent
• Preferred: CCNP, Fortinet NSE certifications, AWS/Azure Networking certifications, ITIL Foundation

Other Requirements 

• Willing to work extended hours
• Willing to travel

Deadline:23rd July,2025

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Introduction

• Tracker requires the services of an Installation Technician in the Technical Department. This department is responsible for effective installations of sophisticated electronic equipment into vehicles. This position requires the candidates to support the existing organization of work and staff within the department as well as the different departments and branches within TRACKER. Attention to detail and meticulousness is an inherent requirement of the job. The candidates must be customer service driven and be able to work independently. The candidate must be well presented.

Job description

• Perform installations of sophisticated electronic units into various vehicle types including trucks and plant machinery.
• Perform the installations as per the set standard of quality.
• Perform the installations at a site convenient to the customer.
• Communicate with the customers regarding the installation process in a professional and courteous manner at all times.
• Complete all relevant documentation associated with the installation.
• Provide customer service in accordance with a set standard.
• Be responsible to determine and request additional stock in advance avoiding unnecessary delays.
• Perform your duties in a cost effective manner. 

Minimum requirements

• National Technical Certificate in Automotive Electronics/Motor Mechanic.
• Matric
• Minimum 4 years experience as an auto electrician or motor mechanic
• The candidate must possess good communication and administrative skills.
• Possess good fault finding skills and techniques.
• Possess the necessary skills to deliver service excellence.
• Be prepared to travel.
• Computer literacy will be advantageous (MS Office)
• Valid driver’s license.

Deadline:31st August,2025