Latest Jobs at Tsebo Solution

Duties & Responsibilities

• Ensure work schedules/job cards are in place for each position and relevant to site.
• Report maintenance and safety concerns to the manager on a day-to-day bases
• Ensure consistently high service standards are maintained for all services in scope with regular inspections.       
• Ensure that staff are correctly and smartly dressed displaying a name badge. Highlight to sites the importance of always upholding the company image.
• Ensure that cleaning methodology are strictly adhered to in line with company policies, quality programmes and legislation.
• Managing company assets by performing monthly spot checks on high value items. When checking assets ensure that equipment is kept in a good condition and repaired and serviced when required.
• Do daily checks and follow-ups.
• Report maintenance and safety concerns to the manager on a day-to-day basis.
• Maintain personal health, hygiene and professional appearance.
• Responding to management request timeously and providing necessary action required.
• Hospitality or commercial industry experience.
• To maintain a high standard of morale and motivation through good communication skills.
• Ensure work schedules/job cards are in place for each position and relevant to site

Qualifications

• Minimum Matric/Grade 12,
• Minimum 2 years supervisory experience in a similar environment.
• Ideal experience in the healthcare industry is advantageous.
• Safety standards and management.

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Duties & Responsibilities

• Operate as part of a team with good interpersonal skills
• Maintaining high quality and hygiene standards as per standards
• Preparation and presentation of food
• Ensuring correct portion control are adhered to
• Ensuring the food is delivered timeously
• Assist with the planning of menus and stock control
• Flexible to work overtime when required
• Stay abreast with food trends as well as best practices.

Qualifications

• Proven cooking experience
• Matric
• 1 -2-year experience in a similar role
• Culinary qualification would be advantageous

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Duties & Responsibilities

• All aspects of purchasing, food preparation & presentation.
• Deputize in the CM’s absence if necessary.
• Promote the professional growth and development of the culinary team.
• Ensure that all staff are familiar with the day's requirements.
• Give and take culinary direction in a positive and impactful manner 
• Responsible for running the kitchen operation as well as having a passionate interest in the business beyond the kitchen doors.
• Make sure that the necessary stocks are on hand at the right quality and quantity.
• Produce menus which demonstrate flair, imagination and an upmarket awareness that meets customer needs and VIP function preferences.
•  Overseeing and developing the organization of food preparation and production according to the demands of the business units whilst maintaining the Fedics company standard.
• Ensure that all statutory, as well as company hygiene regulations are being strictly adhered to, while working towards improving systems and processes.
•  Responsible for food budgets and to achieve their requirements with respect to average spend, profit percentages and expenses.
• To ensure that all maintenance problems are timeously reported and followed up.
• Guarantee that all communications between service areas and kitchen run smoothly.
• To ensure that each dish leaving the kitchen is checked for quality, quantity, presentation and correct temperature.
• To attend seminars and training courses as and when directed.
• To further your own knowledge of management methods and principles to ensure future advancement and further upgrading in management standards for the profession as a whole.
• Stay abreast with food trends as well as best practices.

Qualifications

• Matric certificate and culinary qualification/diploma
• Exposure to upmarket function catering
•  Good at controlling costs & doing menu planning
• Strong functions experience
• Must have 2-3 years’ experience in a similar position
• Computer literate & excellent communication skill

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Duties & Responsibilities

• Co-ordinates and controls investigation and inspection procedures / applications.
• Executes procedures and applications associated with promoting and maintaining Health and Safety
• Awareness at the sites
• Ensures statutory requirements are complied with and concerns, methodologies and approaches impacting
• Health and Safety are discussed prior to approving corrective measures or appropriate actions.
• Attends to specific administrative information processing and reporting requirements.
• To always be aware of situations that affect the safety of persons and ensure adherence of the OHS Act are adhered to at all times.
• Review and ensure compliance of our obligations and responsibilities regarding the OHS Act and statutory requirements. Ensure that all mechanisms, policies and procedures are in place.
• Ensure continuous improvement and the efficiency and effectiveness of the SHE system.
• Conduct unannounced inspections, audits and investigations to assess staff readiness and to specifically
• Identify where corrective actions are needed.
• Ensure administrative procedures and deadlines are adhered to and records maintained to facilitate resolution of enquiries and / or queries.
• Execute the process of collecting food samples as per QA  documentation requirement
• Maintain orderly filing system of relevant records and reports as per Qpro requirements.
• Ensure that the Company’s standard on cleanliness and hygiene is adhered to

Qualifications

• Grade 12 / Tertiary Qualification Essential
• SAMTRAC and /or a recognised Health & Safety Qualification
• 3 years job related experience
• Experience in managing a SHE system
• Knowledge of all OSH Act Policies and Procedures

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Duties & Responsibilities

Maintenance of Electrical Systems & Equipment

• Check in with the helpdesk office for scheduled jobs after the completion of each job and at the end of each work day.
• Respond to requests relating to electrical equipment and systems installations, repairs and upgrades in line with scheduled repairs and preventative maintenance plans or as requested.
• Responsible for time management of jobs scheduled each day.
• Prepare necessary tools and PPE for the day ahead.
• Assist with planned maintenance
• Assist with fault finding

Assist with installation work including the following jobs:

• Trenching
• Chasing of walls
• Installation of conduit
• Pulling cables
• Carry out any reasonable request made by the Technical Services Manager, Electrical Foreman or Electrician
• Adhere to Tsebo House Rules and ensure compliance of Occupational Health and Safety Act
• Assist in keeping the workshop tidy and presentable at all times
• Locate the source of the problem, and repair or replace the wiring and conduits as needed.
• Keep management up to date and feedback on status and challenges with regards repairs and installations.
• Store and secure parts and tools needed in line with regulations and SOPs
• Assist in keeping Plantrooms and Sub Stations clean tidy and locked

Electrical Compliance

• Store electrical assets; technical stock and parts in line with regulations
• Maintain Personal Protective Equipment in line with specifications and regulations
• Keep up to date with latest trade knowledge and skills in line with updated equipment and systems; as well as regulations around electrical requirements
• Keep up to date with policies and procedures for installing, maintaining and repairing electrical equipment or machinery; as well as revised testing or installation procedures, and align practices.
• Keep up to date with the handling of various tools including saws, screwdrivers, pliers and knives, as well as the use of power tools, test meters, pipe threaders and conduit benders.

Electrical Compliance Standards & Governance

• Ensure all work conducted is aligned to legislative compliance around health, hygiene, safety and the environment

Stakeholder Management

• Engage with internal customers to understand challenges; issues and repair related requirements
• Engage with contractors, suppliers and management to ensure deliverables are met timeously

Qualifications

• Matric
• Minimum N3 qualification in electrical studies
• Minimum of 3 years’ experience performing electrical maintenance repairs.
• Experience with hardware tools and electrical equipment
• Organise, plan and prioritise tasks to ensure that work gets done profitably and efficiently
• Interact with stakeholders and team - influencing, motivating and encouraging specific behaviour
• Interact with sub-contractors and suppliers when required.
• A keen eye for detail and physical stamina are valued greatly in this job.
• Able to identify and report the need for major repairs

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Duties & Responsibilities:

• Ensure that patients have ice water at all times
• Urns to be full at all times and turned on
• Serve patients with tea/coffee and alternative snacks
• Menu cards to be filled in correctly with choice of patient
• Menu cards to be returned to kitchen as soon as possible
• Diet list to be updated before meals
• Diet alterations should be brought to attention immediately
• Trolley’s to be taken from kitchen to wards, orderly and returned after serving patients with meals
• Check trays are complete before placing in trolley and before setting in front of patient. Incomplete trays are unacceptable!
• Patients meals are served on trays but trays are to be removed immediately after patient has eaten
• Cutlery must be washed after every meal. Strict controls to be kept by ward hostess
• Cutlery always served in cutlery bags
• You are responsible for cutlery used in the ward & this is to be locked away when not in use. The cutlery is your own responsibility
• The ward kitchen must be neat and tidy at all times. No trays are to be left in ward kitchen after meal has been eaten - bring immediately to fedics kitchen
• Ward hostess’ are to be neat, clean & tidy at all times. Must always be in full uniform and up to fedics standard
• Private patients will receive in addition: o the morning news paper of their choice o refreshment for direct family member visiting o receive Healthwise chocolate with evening tea or coffee o be able to order meal from a la carte menu

Qualifications:

• Matric
• Previous experience in a hospital environment would be be Advantageous.

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Duties & Responsibilities

Operations and Service Delivery:

• Act with utmost urgency when attending to any client request.
• Best allocate the resources of the contract to achieve maximum cleaning output. Where the SLA stipulates resource requirements, these must be adhered to.
• Output based contracts must be managed efficiently.
• Pro-actively manage a pool of trained relief staff members to prevent any service delivery disruptions.
• Ensure work schedules/job cards are in place for each position and relevant to site.
• Ensure consistently high service standards are maintained for all services in scope with regular site visits and inspections.

Labour management:

• All unit staff making use of the biometric system should ensure that the biometric system is in use and managed according to the set requirements. The Area Manager must ensure adherence to this.
• Responsible to approve salaries for their units and to actively monitor labour/turnover ratios per contract.
• The Area Manager is responsible to ensure that Contract Managers and Supervisors abide by the company disciplinary code and that this is consistently applied.
• With reference to recruitment and new appointments, policies, procedures and deadlines to be adhered to.

Communication:

• Regular client meetings with at least one formal documented client meeting per month to ensure client needs are understood and expectations are met.
• Responding to clients and management request timeously and providing necessary action required.
• Ensure monthly completion of reports required for specific services as agreed with clients.
• Responsible to regularly keep your line management informed of pertinent issues relating to your contracts Health and Safety.
• Ensure that all OHS act (Occupational Health and Safety) requirements are adhered to for site specific requirements in line with company policies, quality programmes and legislation Unit Finances.
• Ensure each unit is operating within the budgetary guidelines with reference to labour, capital asset depreciation and maintenance, chemical and consumable spent and other expenses.
• Ensure that only accredited suppliers and approved products are used.
• Compile accurate budgets and forecasts in line with company deadlines.
• Ensure correct billing and analysis of monthly financial results during financial sign off of trading accounts to identify any problematic areas and pro-actively take appropriate corrective action.

General:

• To constantly be aware of current trends and new innovation in the industry and make suggestions how these could be implemented in the business.
• To maintain a high standard of morale and motivation through good communication skills.
• To attend meetings, training sessions and conferences when required.
• To ensure that the company’s objectives are achieved.
• To implement and manage initiatives and objectives as set out from time to time by our clients and/or Tsebo Management.

Qualifications

• Minimum Matric /relavant experience in an Area Manager/similar position.
• Relevant tertiary qualification and bakery/hospitality industry experience highly advantageous.
• Minimum of 5 years’ experience in a similar environment on middle management level.
• Experience in managing large compliments of people and a large client portfolio.
• Knowledge of legislation relevant to the cleaning industry.
• Experience in managing staff and a number of contracts.
• Knowledge of health and safety practices.
• Must have a valid driver’s license and own reliable vehicle

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Duties & Responsibilities

• Identify and action cleaning opportunities, in addition to set tasks,
• Complete cleaning tasks within a specified time,
• Cleaning in offices/wards, public areas and areas as specified by your line manager,
• Maintain Tsebo hygiene standards as prescribed,
• Maintain and promote customer and client relationships.

Qualifications

• Minimum Grade 11,
• Experience as a Cleaner or ability to learn quickly,
• Knowledge of how to operate cleaning equipment – buffing machine and managing of equipment advantageous.

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Duties & Responsibilities

Coordinates the learning registration from informing relevant stakeholders of the intervention, managing all the requests to attend the training with regards to course  capacity, to enrolling employees on the training and communicating with them.

• Training interventions scheduled according to plan and according to TFS requirements

Administers any costs involved in the course. This includes:

• Liaising with vendors to determine costs and requirements for Learning Delivery/intervention.
• Determining the costs involved, if any, against TFS Policy, for any course cancellations and informing the relevant Line Manager of costs to be incurred.
• Matching invoices against quotes to ensure correctness and that costs are allocated correctly
• Liaising with vendors to ensure payment of invoices.
• Vendor costs and learning delivery information obtained successfully within the required time.
• Costs for non-attendances reported to the relevant Line Manager.
• Quotes and invoices are correctly processed.
• Payment of invoices is according to TFS guidelines and timeously handled

Responsible for document control, that is storing and managing all hard copy documentation, thus ensuring that all documentation in order for the respective courses.

• Documentation filed accurately – Positive results obtained during audits of POE’s and system

Systems maintenance:

• Maintains the learning intervention, training and Qualification Catalogues through uploading accurate information and informing the L&D Specialist if any new system configuration is required.
• Systems maintenance with regards to updating learner information, courses attended assessment or exam results.
• Ensures Learning portal remains current with regard to learning interventions
• Ensures that the Learning reporting system is accurately maintained on a monthly basis.
• Ensures that BU Managers are able to report accurate information on a monthly basis.
• All L&D Events information is accurate and maintained according to governance requirements.
• Learner systems and documentation maintained accurately – Positive results obtained during audits.
• Learning portal accurately maintained.
• Learning reporting tool is accurate and updated on a monthly basis.
• Monthly reports compiled according to agreed requirements.

Completes the administrative duties surrounding courses:

• Ensures that venues and necessary equipment is booked.
• Ensures that all logistical requirements are met.
• Confirms attendance with employees.
• Facilitates learning intervention registrations.
• Updates the learning calendar with critical events.
• Continuously communicates with all stakeholders surrounding the learning intervention.
• Venues, equipment and logistical arrangements are according to requirements.
• Employees informed timeously of training interventions.
• Learning interventions correctly registered.
• Learning calendar accurately updated.
• Stakeholders well communicated to on learning interventions – Positive results obtained in Customer Satisfaction surveys.

Qualifications

• Grade 12 or equivalent qualification
• National Diploma in Human Resources Development/Behavioural Sciences or equivalent with specialisation in Training (Learning ) and Development.

Minimum 2 years’ experience in:

• HR learning & development co-ordination and facilitation.
• Working with specialist learning vendors and institutions.
• Co-ordination of learning programs at all levels of the organisation.
• All admin related WSP/ATR
• Employment Equity Reporting
• Project management experience relating to specific automated talent management systems
• Professional, functional and technical graduate internship and learner-ship program experience
• Budget management.

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Duties & Responsibilities

Operational Planning Concierge /FOH:

• Co-ordinate staff to ensure the delivery of exceptional front of house services.
• Plan and schedule rosters to ensure optimal resourcing of all shifts.
• Responsible for the reception and meeting room management.
• Ensure smooth and optimal day to day running of the above key areas as well as an elevated workplace.
• Exercise excellent judgement and decision making and be totally customer service driven
• Organise large volumes of work for staff and others to multi-task.
• Liaise with Clients and key business managers to ensure full and proactive business support is provided to their areas of responsibility.
• Invest time and energy in the management and development and motivation of front of house team, in a manner to ensure highest quality of service delivery while maintaining high team morale.
• Undertake skills enhancement and personal development through monitoring and mentoring, on individual and team basis.
• Assist and deputise for the Senior Workplace Manager as required.
• Ensure all aspects of FOH and Admin, HR policies and procedures are adhered to including timesheets, overtime claims, sick and leave forms.
• Ensure that all meeting room equipment is fully functional before any bookings take place, liaison with AV specialist to ensure that all faults are rectified.
• Ensure reception/Concierge desks are manned between the hours of 7am and 5pm.
• Ensure visitors booking in and out system is maintained and adhered to at all times.

Operational Delivery Rooms /Events:

• Co-ordinate events and meetings at Accenture Waterfall Offices (Buildings 3 & 6)
• Co –ordinate the AV/ VC and set up together with the AV team (LTS)
• Coordination of all services during events (set up, stationery, catering, beverages etc)
• Proactively review events brief and manage all events (evenings and weekend) 
• Manage relationships with catering company pertaining to events and meeting requirements
• Oversee catering spreadsheet submission daily, ensuring accuracy and that timelines are met with supplier
• Manage weekly invoicing as per updated processes
• Responsible for supplier invoices upload on Sharepoint for audit purposes,
• Will assume backup responsibility in the absence of Client Experience Specialist from a CX perspective in collaboration with Joseph who will lead Floor Services
• Liaise with events team regarding events / meeting requirements
• Facilitate communication with the GES team on Workplace changes, administrative tasks, PO processing amongst other duties
• Ensure all rooms set ups as required by the client meet client’s specifications
• Ensure that rooms are cleared and tidied after each event or meeting

Process and Procedure Effectiveness:

• Improve methods of carrying out work through on-the-job concrete experience.
• Ensure that workflow continues without interruption.
• Implement efficient and effective administrative performance and turn-around time.
• Responsible for the collation, distribution and control of sensitive information and reports to authorised persons only.
• Responsible for data capture integrity, process and governance.

Customer Service and Advice:

• Keep up to date with business developments and strategies within the environment.
• Provide advice on general changes and compliance when required.
• Work with existing processes and procedures in such a way that operational efficiencies and performance are enhanced.
• Attend to all customer queries timeously or escalate to the Workplace Manager when necessary.

Additional:

• Undertake such other responsibilities as directed by Management that will drive the sustainability of HR.
• Work in a flexible way when the occasion arises so that tasks, which are not specifically covered in the job description, are undertaken.
• Assess and take responsibility for one’s own performance.
• Promote TFS’s image and corporate citizenry through deliberate and co-ordinated activities.
• Ensure adherence to TFS HR Standards and Values.
• Manage conflict.
• Introduce systems for analysis of service delivery i.e. feedback surveys, mystery guest program, etc 
• Monitor the team’s performance promoting achievements and identifying weaker areas for improvement

Qualifications

• Grade 12
• Relevant Diploma or Experience Equivalent to 3 years
• Minimum 3 years’ experience in the following:
• Hospitality /Events /Conference booking experience
• Supervision and training of staff
• Conflict management
• Customer service
• Planning and attention to detail

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Duties & Responsibilities

Maintain Plumbing Systems & Equipment

• Service Delivery Management:
• Comprehensive maintenance, repair and operation of all components, structures and grounds associated with the site HVAC/Airconditioning and Air handling equipment systems.
• Ensure performance requirements are met (SLA’s and performance management)
• Maintain an accurate record of all maintenance documentation, warranties, licences
• Ensure the safety and maintenance of all assets and equipment.
• Establish and maintain a good working relationship with the Client and Tsebo management Teams.
• Collaborate with suppliers, and contractors to ensure customer needs are met.

Operational Delivery:

• Carry out basic HVAC/Airconditioning and Air handling equipment repair and maintenance of all building related issues as directed by the HVAC Technician and/or Technical Manager
• Provide call out and standby services on demand in/out of operational hours when required
• Ensure that all jobs are carried out in a safe and competent manner
• Clean-up work area on completion of a job. Ensure the workshop is kept clean and clear at all times
• Ensure that all Work Orders are completed prior to submission to the line manager
• Proactively log any HVAC/Airconditioning and Air handling equipment maintenance issues you identify at the TFS Helpdesk
• Tools are to be looked after and maintained in good working condition
• Carry out any duties as required and instructed by your direct line manager/supervisor.
• To provide support with regard to reactive and proactive maintenance and planned preventative maintenance on HVAC/Airconditioning and Air handling equipment
• Undertaking documented inspections, as notified by your direct HVAC Technician or Technical Manager
• Undertake proactive quality inspections of the site and log any issues identified with the TFS Call Centre
• Undertake proactive and reactive maintenance tasks and repairs. Undertaking planned preventative maintenance tasks
• Carry out inspections in relation to OHS Act requirements and ensure all work is carried out in accordance with the OHS Act requirements
• Escort and oversee sub-contractors where necessary and ensure all work is carried out in accordance with OHS Act requirements
• Ensure all sub-contractors leave the area in a clean and tidy state when the work is completed and ensure the sub-contractors remove their rubbish and waste from site once the work is completed.
• Monitor all associated instrumentation and respond to results to active optimal operation.
• Restart and operational verification of systems affected by HVAC/Airconditioning and Air handling equipment disruptions.
• Monitor all associated instrumentation and respond to results for active optimal operation.

Qualifications

• Matric
• Minimum of NQF Level 4 – HVAC Certification/qualification or equivalent, or studying toward a Trade Test
• Minimum 3 – 5 years’ HVAC/Airconditioning and Air handling equipment experience in a similar corporate environment

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Duties & Responsibilities

• Take full responsibility and management of the unit
• Need to be able to work in a demanding environment.
• Setting and management of service delivery standards
• Lead, motivate, train and develop a team of staff
• Implement and maintain operational controls in line within budgetary requirements
• Ensure quality of food preparation, presentation and service is up to Fedics standards by meeting all quality star grading standards in all areas of responsibility as per grading checklist
• Ensure all Fedics policies and procedures are complied with
• Daily HR and IR issues (including training, development & amp; performance management)
• Analyse and pre-empt client needs and possible complaints
• Take responsibility for all functions by organising, preparing & co-ordinating.
• Management of all administration, finances, debtors, budgets, etc.
• Process Fedics paperwork and compile & understand weekly & monthly P & L
• Relationship building with the client and customers on a daily basis (essential)
• Must be able to work long hours and over weekends should there be a need
• Stay abreast of latest food trends and best practices

Qualifications

• Matric /Grade 12
• Relevant Degree/Diploma or Certificate
• Minimum of 3 years experience is advantageous