Imagine a world where people live healthier, more enhanced and protected lives… A world in which each organisation is a powerful influencer and responsible corporate citizen, committed to being a force for social good. As a leading innovator in healthcare, wellness, insurance, investments, financial and life planning, Discovery works ceaselessly to...
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Key Purpose
- Understanding the technical requirements, and through a structured process documenting, validating and translating it into functional specifications that are used by developers to craft a technical solution. Testing and validating the functionality of the technical solution against the technical requirements. Interfacing between the Systems Architect, client (where relevant) and the development team with regards to the technical, business and functional requirements. Ensuring that the technical and/or the business requirements are delivered in the implemented solution. Working with multiple systems and business areas and multiple teams that require deep integration of solutions. Building and maintaining strong relationships with clients, and acting as consultant on the application.
Areas of responsibility may include but not limited to
Business Case
- Assist the Systems Architect and/or business to articulate the benefits they wish to realize with the solution. Facilitating the development of a Technical Design or Business Case.
Agile Methodology
- Design and validate the functional solution using Agile Methodology.
- This involves interpreting the product / technical requirements into Agile Epics and Stories
- Plan Agile Sprints and Stories for the Sprint
- Apply knowledge of the system, interfaces and dependencies to highlight integration aspects that must be considered.
- Identify a set of stakeholders that need to be involved in creating and validating the Agile Story Board by interview business and technical owners, as well as experienced members of the development team (Development Manager, Architect, Snr BA).
- Design a set of test cases/scripts, test scenario's and test data sets to accompany the Agile Story Board
- Validate the Agile Epics and Test Basket with the identified stakeholders and obtain sign-off.
Release Notes & Training Material
- Update and publish release notes related to the current system changes implemented, and notify impacted parties. Maintain and update the Agile Story Board (Epics and Stories) with any added content.
Personal Attributes and Skills
Behavioral Skills
- Ability to handle high pressured situations
- Ability to manage expectations
- Strong problem solving skills
- Good analytical skills
- An enquiring mind
- Attention to detail and tenacity
- Time management and prioritization
- Creative
- Learning orientation
- Negotiation skills
Technical Skills
- Agile Methodology
- Project Management
- Proficiency with SQL queries
- Business Writing Skills
- Presentation and Facilitation Skills
- Solution Architecture
- Process Mapping
- Entity Diagram mapping
- Software testing pack design, functional testing
- Understanding of common software failures and faults
- Knowledge of the domain (highly desirable)
- Experience in a variety of testing efforts (desirable)
- Data Analysis
- Understanding of how Data warehouses work (desirable)
Education and Experience
Minimum
- Informatics or other relevant degree
- 3 year Business Analyst experience
- Agile Methodology Awareness /Experience (desirable)Certification
Advantageous
- 1 year User Interface analyst experience
- 1 year Software Development experience
- Honours degree
Methodologies
Tools
- Enterprise Architect
- Visio
- SoapUI (SOAP) / REST client (JSON)
- Atlassian tool suite (Jira, Confluence)
- SQL
- ORACLE
Processes
- ITIL (Incident, Release, Problem Management)
Technologies
- SQL (Oracle and IBM Netezza)
- UML
- XML
- JSON
Other
- Software architecture
- JAD sessions
- Data modelling techniques
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Key Purpose
To create brand and communication solutions that enable business to meet their objectives by:
- Driving and defining the implementation of brand and communication strategy and solutions.
- Interfacing with senior business people to define and co-ordinate brand or communication strategy.
- Understanding the impact of that strategy across business.
- Work closely with and collaborate with Vitality’s key partners to achieve business objectives and increase sales.
Areas of responsibility may include but not limited to
- Unpack complex business needs and provide creative solutions that are strategically sound, creative and relevant to the market.
- Turn strategies into executional ideas that are realistic, impactful and memorable
- Develop people through leadership and coaching.
- Build and maintain relationships with key business people, both at a strategic and operational level.
- Build and maintain relationships with key Vitality Fitness partners to collaborate and implement campaigns.
Competencies
Communication skills
- Able to convert technical information to audience appropriate communication
- Understand different target audiences
- Be able to present ideas and negotiate with upper management
- Communicate well in English both in writing and verbally
- Attention to detail
- Work well with external and internal stakeholders
- Copywriting and editing skills
- Problem solving
- Being proactive
- Able to think strategically
- Question processes, strategy and outputs
- Leadership skills: Guide, develop and motivate others
- Make decisions
- Build trusted partnerships
- Manage conflict
- Leadership skills
- Influence and persuade people to get things done
- Coach and develop direct reports
- Manage conflict
- Manage and be responsible for budgets
Important to note:
- This role requires managing a variety of projects at one time, and this is on-going throughout the year. You must be able to multi-task on multiple projects, work calmy under pressure, and be resilient. You also need to be able to manage your own time, and be a self-starter.
Education and Experience
Qualifications
- Minimum 3-year undergraduate
- Post graduate qualification in marketing is preferable
- Minimum of 6 years’ experience in Marketing or Communications
- Must have managed at least one person for at least 3 years
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Key Purpose
- The role will work to understand the overall business needs, define and document the requirements, using various approaches such as use cases and then decomposing the requirements to a sufficient level of detail allowing the implementation team to take action. The Business Analyst (Junior) will support the project throughout the project lifecycle and will manage the release as well as post release monitoring. The role also plays a key role in end-to-end testing of new functionality including UAT for business sign-off.
Areas of responsibility may include but not limited to:
The successful candidate will be required to perform but not limited to the following key outputs in respect of the Healthcare Digital Solutions portfolio:
- Run a requirements gathering/JAD workshop to gather new requirements
- Document business requirement specifications under supervision of a Senior BA
- Accurately document functional requirements specifications clearly defining project objectives
- Construct complex process models and can create UML models and execute user acceptance or system testing
- Resolve requirements conflict through effective stakeholder engagement
- Identify and document project risks, issues, assumptions and dependencies
- Identify and perform process improvement work
- Perform quality assurance of business analysis deliverables
Competencies
The successful candidate must demonstrate the following competencies:
- Self-starter who takes ownership, is accountable, and is able to work with minimal supervision
- Results oriented with the ability to work under pressure and juggle multiple concurrent projects with changing priorities and deadlines
- Strong analytical and problem solving skills
- Able to deal with complexity and migrate between detailed and high level requirements.
- Excellent written and verbal communication skills
- Presentation and facilitation skills
- Stress management skills
- Strong stakeholder management skills
- Project management skills
- Requirements development skills
- Change control skills
- Release management skills
- Solution development skills
- Software Testing skills and experience
Education and Experience
- BCom or BSc in Information Systems or Computer Science; or equivalent 3-year IT qualification
- Minimum of 2+ years’ experience in a Business Analyst role
- Experience with DBMS such as PL/SQL
- Beneficial knowledge and experience of tools such as Enterprise Architect, XML, SOAP UI, Ms Visio and JIRA
- Strong documentation skills in technical and architecture specifications
- Process knowledge of SDLC, Unit testing, database structure design, technical change control
- Unit testing and mocking frameworks
- Experience with industry standard and governance protocols
- Exposure to Agile methodology
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Job Purpose
- Provide analytical, strategic and problem-solving capabilities to support key organizational initiatives, and work on cross-functional operational activities within the CEO’s office for the Banking division. Enable and operationalise the strategic initiatives of Discovery Bank’s executive management team and work in the CEO’s office to provide high level support to the CEO.
Areas of responsibility may include but are not limited to
- Ability to problem-solve and implement complex and innovative solutions
- Detailed research and analysis to provide substance to the ideas and direction of the executive team
- Preparation of proposals for strategic partnerships and new products for both external and internal distribution
- Monitor progress toward defined strategic and business benchmarks and provide updates to the team
- Develop and implement strategies to ensure that all tasks remain on schedule
- Conducts needed research and remains abreast of regulatory and market changes that impact the Bank and the SA composite subsidiaries
- Communicates information to staff and vendors, through trainings and written documentation
- Develops business reports and other data analyses, as appropriate
- Communication with internal business owners and subject matter experts
- Ad hoc research, analysis and project management
- Develop presentations, reports and other strategic communications
Personal Attributes and Skills
- Self-starter with a strong drive for excellence
- Strategic thinker
- Exceptional analytical skills
- Strong communication skills
- Management and leadership skills
- Competencies of storyboarding, presentation preparation and data visualisation is advantageous
- Attention to detail (high)
Education and Experience
- Finance, economics or actuarial background
- Data analytics or actuarial experience advantageous
- Management consulting experience is advantageous
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Key Purpose
- A wide-ranging role supporting the Head of Actuarial and Vitality Network (VN) executives with commercial and new business opportunity sizing, and successful implementation and management of Vitality core and integrated products in various international markets.
- The role will span new business development and commercial support and analysis; actuarial consulting, product development and pricing support for international partner markets; and central product and model development as we take Vitality forward through personalisation and learning models.
Areas of responsibility may include but not limited to
- Analysis and research for identifying new growth opportunities for VN across the globe, including both existing markets and new territories.
- Supporting on prioritised business initiatives, which includes developing businesses cases and commercials for potential new Partners, quantifying the value generated from integrating Vitality with Partner products, as well as modelling scenarios for financial impact to Vitality Network.
- Actuarial support to various international Partners, which includes support on commercials and financial projections, support on strategic and product initiatives to drive sales and product performance, problem-solving at a local market level, and pricing and actuarial modelling support on product changes and new feature launches leveraging best practice from Discovery home and global markets.
- Collaborating with R&D on the development of new product features (starting with Vitality AI), and localising these for our Partners.
- Data analytics related to program performance and member engagement in various markets. This includes inputting into reporting projects run by the BI team.
- Providing actuarial and technical support on a range of other ad-hoc projects.
Personal Attributes and Skills
- Strong technical capabilities and analytical skills
- Strong financial modelling capabilities
- Knowledge of life insurance product and pricing dynamics, value drivers and range of life insurance product offerings
- Excellent negotiation, communication and presentation skills
- Complex problem-solving ability
- Decision-making and initiating action
- Ability to influence and manage external relationships in a professional manner
- Ability and willingness to collaborate across a range of functions to find optimal solutions
- Flexible and adaptable to a fast-changing environment
Education and Experience
Education:
- BSc with Honours in Actuarial Science or equivalent
Experience:
- Nearly or Qualified Actuary.
- 2+ years’ experience, preferably with an understanding of Discovery products, experience and integration with Vitality.
- Experience in Actuarial Modelling, profit testing, data analytics and machine learning, problem solving, mathematical and statistical reasoning will be an advantage.
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Key Purpose
- Increase the sales of the product range through building relationships, superior client service and technical knowledge.
Responsibilities
- All work must be done accurately, comprehensively and in-line with set quality standards and timelines.
- Increase Discovery Health product sales through building relationships, superior client service and technical expertise
- Create strategic business partnerships with multiple intermediary stakeholders.
- Relationship building with internal and external stakeholders.
- Project management of new business process, from end to end.
- Intermediary reporting and trend analysis.
- Consistently deliver Discovery Health value proposition.
- Escalated query resolution and troubleshooting
- Review new business pipeline, follow-up, and tracking.
- Quotation preparation and issuance
- Technical training and ongoing product support to financial advisors.
- Keeping up to date with competitor product and service offering and industry developments
- Participating in proactive sales and marketing initiatives
Personal Attributes and Skills
- Logical, analytical problem-solving ability.
- Excellent interpersonal skills.
- Excellent verbal and written communication skills.
- Ability to work independently.
- Ability to take accountability, responsibility, and ownership.
- Able to take initiative and exercise sound judgment and decision making.
- Ability to work in a highly pressurized, target oriented environment.
- Ability to deal positively with change and uncertainty.
- Strong business acumen.
- Strong sales and persuasive skills.
- Strong quality orientation.
- Good organizational skills.
- Proactive, self-motivated.
- Able to identify, nurture and develop talent.
- Customer oriented.
- Ability to meet deadlines timeously
Education and Experience
Qualifications
- Business degree (advantageous)
- RE5 (preferable)
- NQF5 in Wealth Management of Financial Planning / 120 FAIS credits (preferable)
- Knowledge of MS Office Suite
- Sales experience (advantageous)
Experience
- 3-5 years medical scheme industry experience (required)
- Relevant financial services industry experience is advantageous
- Adviser consulting experience in the financial services industry (advantageous)
Requirements
- Valid driver’s licence and an insured and reliable car
- Smart phone
- Willingness to travel
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Key Purpose
- Construction of complex Business intelligence assets based on specifications produced by BI Architects and System Analysts, including mentoring and supporting junior developers.
Key Outputs
- Translates and not limited to, the Source to Target Mappings into executable code without errors.
- Finds effective software solutions to technical issues.
- Ensure that the application performs the functions as required by business.
- Releases source code with zero defects.
- Actively coach other developers during the code review process to understand and apply the Business Intelligence coding standards whilst ensures that business objectives are reflected in the technical processes in which they manage.
- Respond to incidents escalated by the support teams.
- Conduct unit testing, and fix any defects found.
- Review error logs and provide systems/BI analysts with updates on fixes found in testing.
- Consult and assist the system/BI analysts in reviewing defects found in testing.
- Perform standby as required and handle any defects as raised in the production process.
- Workshop solutions with System Analysts to compile relevant technical specifications
- Maintain all code and resolve morning batch failures within SLA’s.
- Review ETL architecture and amend changes to production systems.
Personal Attributes and Skills
Knowledge:
- Processes: SDLC, ITIL (Incident, Change, Release, Problem Management)
- Technologies: SQL-Server, Oracle, T/SQL and PL/SQL, SSIS, SSAS
- Other: Software architecture, facilitating JAD sessions, data modelling techniques
- Health Insurance knowledge (advantageous)
- Excellent understanding of batch execution relating to Production databases
- Practical experience on developing Type 2 and type 3 dimensions, with waterline and catch-up functionality
- Strong ability to build Metadata into all packages and code developments.
- Maintain the development, QA and production environment waterlines.
- Monitoring dead times within the production system and apply solutions within the week.
- Participate in design reviews and code reviews
- Understanding archiving strategies within the production system.
- Make amendments to existing code and complete the delivery into production - rerun the affected artefacts and downstream dependencies.
- Develop Microsoft SSIS packages
Technical skills
- MS SSIS, SSAS, SSRS
- Database and stored procedure optimization techniques
- Hardware and resource management
- Project Management
- Dimension modelling star-schema design
- Solution Architecture on Sql server, Oracle and Netezza
- Software development and testing
- Excellent knowledge of SQL constructs, collections and variables.
- Excellent T-Sql knowledge
Behavioural skills
- Result Orientation
- Change Readiness
- Time Management
- Communication (written, verbal and listening)
- Creativeness
- Innovation
Education and Experience
Education:
- Essential: Tertiary degree (B. Engineer, B. Com, BSC)
- MOF or equivalent contemporary development methodology.
Minimum Required Experience:
- 10 to 15 years’ experience in software development for large commercial entities.
- At least 10 years’ experience in Datawarehouse code development.
- Understanding of Integrated star schemes
Method of Application
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