Latest Openings at Vodafone Global Enterprise

Role Purpose/Business Unit:

• Do you have a vision for how technology can empower businesses and individuals alike? If so, we have an exciting opportunity for you! 
• We are on the lookout for a dynamic and visionary Core Application and Support Specialist who will provide operational high-level support on Rel4, subscriber data management and systems.
• In this role you will be part of a team that will shape the future of Vodacom’s technology landscape by providing input into product development and support of Core Applications Support Services. Ensuring that business continuity and capacity management and planning are in place for systems and applications in the CAS department. 
• In addition, you will have the opportunity to provide input to solution architecture, strategy, and design and you will also have to conduct Optimization and Resilience activities and to give input to Core Voice and Data Teams (demand management, Config, etc) in terms of equipment, interfaces, licences, technology, etc.

Your responsibilities will include:

• Routine system preventative and corrective maintenance on Rel4, subscriber data management and signalling protocols and constantly look at ways of being proactive to issues that occur on system and application level.
• Provide high level support to customer care regarding customer queries. Liaising with other operators, ASOC, Suppliers/Vendors, and other divisions within Vodacom daily.
• Focus on system, application and database administration and optimisation. This includes all possible tasks required on supported systems. 
• Monitor and manage Core Applications and Support Services availability of 99,98%. This includes proactive monitoring and detection of problems, improved means of ensuring resilience/redundancy and improved means of restoring service when interruptions to service are experienced.
• Implement and maintain BCP, Disaster/Recovery processes and procedures.
• Proactive involvement in projects related to architecture changes, upgrades and the implementation of new systems and services. This includes high involvement in design, testing, implementation and comprehensive monitoring once new systems and services are implemented.
• Performing system security patching and Backup Administration, SOX Compliancy, and administration on supported systems.
• Ensuring systems and applications are performing optimally. This includes collecting data, analysis and executing required actions.
• Risk management, capacity management and planning on all applications under Core applications and support environment.
• Research and investigation into latest technologies to optimise supported systems and services in CAS environment.
• Follow ISO Quality Assurance Procedures. Maintain technical library and documentation and compiling and distribution of job orders as per change management procedures.

The Ideal candidate for this role will have:

• 3-year Degree/National Diploma related to engineering field of study (minimum).
• 3-5 years Telecommunications experience and in a support/operations environment.
• 3-5 years advanced experience on Java based applications and UNIX related systems and applications.
• Advanced Experience in UNIX, UNIX ADMIN, and TCP/IP.
• Advanced Experience in Database admin on MySQL  

Key core competencies:

• Analytical thinking
• Problem solving
• Interpersonal skills
• Technical writing
• Learning, researching and being innovative.
• Adapting and responding to change
• Coping with pressures and setbacks
• Delivering results, and meeting customer expectations.
• Special Requirements:
• Rotational afterhours standby duties and overtime.
• Must be willing to travel.
• Must be in possession of a valid driver’s license.
• Must be willing to work across CVDi departments.
• Must be willing to work irregular hours.
• Must be willing to take management delegation when required.
• Must be willing to take polygraph test for NIA clearance.

go to method of application »

Role Purpose/Business Unit:

To provide actuarial support to the Senior Specialists: Actuarial and Head of Actuarial on all matters relating to financial reporting, valuation, product pricing and capital management 

Your responsibilities will include:

Product Development & Pricing

• The candidate will assist with developing and maintaining the actuarial pricing models and product development of life and non-life products in a competitive, profitable and sustainable manner, working closely with Vodacom’s chosen partners. Regular competitor analysis is required to ensure products remain competitive.  The candidate will also assist with product management, including ensuring that policy documents, marketing material, training guides and sales scripts are true to the original product design and specifications.

Experience Investigations

• Detailed data analysis will be performed to provide business intelligence in order to enhance decision making as well as to serve as input into valuation assumption setting. 

Data Analysis and reporting 

• Maintaining the data lake for leads data and actuarial data, monthly and daily reporting on key performance indicators.

Financial Reporting 

• Monthly and annual liability valuations are required across the life and non-life portfolios, including typical IBNR and DCF techniques for the valuation of actuarial liabilities.  The candidate will also be responsible for the development and maintenance of all valuation models; Value of New Business calculation and reporting; and for producing cash flow projections for budgeting purposes.

The Ideal candiddate for this role will have:

Competency / Performance Drivers

• Analysing
• Writing and Reporting
• Adhering to Principles and Values
• Delivering Results and Meeting Customer Expectations
• Presenting and Communicating Information 
• Adapting and responding to change
• At least 3 years of relevant work experience
• Actuarial pricing model experience for non-life insurance products is essential
• Valuation software or coding in statistical software package experience would be an advantage
• Financial Reporting
• Strong skills in Excel
• Coding experience in statistical packages
• Sound numerical, analytical and problem solving skills
• Effective interpersonal and communication skills
• Highly energetic, innovative and pro-active individual, with the ability to work independently and as a member of a team.
• Pricing experience preferred
• Actuarial pricing / valuation software or coding in statistical software package experience would be an advantage

go to method of application »

Role Purpose/Business Unit:

To plan and implement Transmission infrastructure and support service assurance and quality of the Transmission network 

Your responsibilities will include:

• Provide transmission implementation support to the Counties 
• Implementation of new TX equipment to improve quality and support rollout
• Implementation of network expansion plans required for growth such as BEP1 project
• Liaising with Project Management, Property, Maintenance , Installation, FFO and Ops Support departments and external contractors.
• Provided Support and ensure quality standards on acceptance (ATP)
• Forecasted Network Growth and Network Traffic Planning for Access

The Ideal candidate for this role will have:

Must have technical/professional qualifications: 

• 3 year Degree/National Diploma related to engineering field of study (minimum)
• 3-5 years work experience in the telecoms industry specific to Transmission implementation planning and Transmission Systems

Core competencies, knowledge & experience:

• 3-5 years work experience in the telecoms industry specific to planning and Transmission Systems
• Good knowledge & experience in the Microwave, Fiber, Router, Synchronisation, and Switches technologies specific to Tellabs/Coriant, Nera, SIAE, Hughes, Radwin,Symmetricom, Nokia, Alcatel Lucent and application
• Good knowledge and experience in performance management and planning tools in Transmission for Vodacom Business and Consumer Business, GSM, UMTS, and LTE technologies and systems
• TDM, ATM, PDH, SDH, C/W/DWDM, IP/MPLS, MEF, TX architecture, IP & TX Protocols knowledge and application
• Project Management
• IP Expert in Layer 1 to 4 of OSI stack and Standards in IEEE, ITU, MEF, Optical radiofrequency
• Analytical thinker & solution-oriented Resilient planning & implementation

go to method of application »

Role Purpose/Business Unit:

Loyalty Program Engagement Lead will provide directives to markets enabling monetisation of the Loyalty platform in line with organisational KPIs, whilst delivering increased value to the customer. The incumbent will ensure efficiencies and results-orientated coordination of all Loyalty initiatives, thereby yielding increased engagement, retention, and revenue stimulation with a deep focus on prioritised strategic Group and market objectives. 

Your responsibilities will include:

• Drive the adoption and monetisaton of the Vodacom Group Loyalty platform
• Ensure deep integration of Loyalty, CVM & Big Data across all Opcos to support personalised customer experiences on engagement, value-based core product offers and rewards presentation, whilst managing dilution;
• Prioritise key focus areas and leverage the Loyalty platform to drive strategic objectives across the Opcos; revenue, retention, engagement, new channel adoption & multi-product uptake and market share;
• Develop and ensure adoption by the Opcos of a governance framework (modelling, rules and logic) for ongoing operational programme management (rewards allocation, budget management, VodaBucks liability etc.);
• Design pricing framework for personalised value-based core product offering where VodaBucks (loyalty points) are used as a currency.
• Experiment with multiple approaches to solve for any challenges, and to ensure ongoing programme improvement; and
• Partner as a consulting member of campaign delivery teams, including but not limited to annual Summer campaigns

The ideal candidate for this role will have:

• BSc. in Engineering/Computer Science/Economics and/or MBA
• +8 years’ experience in CVM within the Telecommunications and/or Banking sectors
• Experiance with Applied Predictive Technologies (APT), SQL, and/or Business Intelligence 
• High Proficiency in Microsoft Excel, PowerPoint

Core competencies, knowledge, and experience:

• Sound business acumen and activity base management expertise
• Highly effective leadership skills 
• Exceptional organizational, time-management, verbal and written communications skills
• Attention to detail
• Excellent interpersonal skills, with the ability to meet common objectives through collaboration
• Proactively seek feedback and successfully respond to it.

go to method of application »

Role Purpose/Business Unit:

Role reports to EHOD Reward & Benefits and is responsible and accountable for, amongst others, the following benefits within Vodacom South Africa:

• Retirement Funding 
• Risk benefits
• Health Care
• Disability Benefits
• Funeral Plans
• Employee Value Proposition
• Any other Benefits

Your responsibilities will include:

• Communication to all stakeholders regarding these benefits, including employees, managers and Human Resources Business Partners. This includes taking ownership of the various Benefit Platforms
• The coordination of the benefit representative forums (e.g. Trustee Meetings / Management Committee / Medical Aid Forum)Conduct Research i.e. Retirement & Health Care practices and trends, Benefit design, etc
• Review the benefits being offered by Vodacom relative to market best practice and advise/recommend accordingly.
• Evaluate and manage the services provided to Vodacom by the relevant service providers
• Ensure that the most efficient and effective administration processes regarding benefits are in place.
• Ensure that relevant stakeholders are adequately trained regarding benefit details and procedures
• Design and implement a communication and capacity building plan to ensure that all employees and line managers are aware and understand the benefits available to them.
• Provide input towards policy design and implementation.

The ideal candidate for this role will have:

• Matric
• A formal qualification / Benefit related certification is essential
• This could also be a related qualification with a compensation background e.g. Finance – thus not just HR related qualification Experience 
• 5 – 8 years sound experience in benefit management 

go to method of application »

Role purpose:

The role of the Executive Head: VFS IT Payments - to build, operate and maintain Vodacom Financial Services’ merchant payments (Acquiring) capability and provide leadership to the respective technical engineering team and third parties. It also involves business and partner engagement to ensure the requisite alignment is achieved to deliver on a platform that meets our customers’ requirements. The role also includes providing support and taking ownership of strategic projects on behalf of the VFS IT CIO

Your responsibilities will include:

• Manage and accountable for the build and management of the respective payments acquiring platforms 
• Manage the availability and performance of respective platforms
• Implement and support the Product life cycle of respective product platforms and accountable for the design and delivery of features and platforms in scope 
• Responsible for strong collaboration and alignment with the relevant Vodacom/Vodafone IT Teams
• Build a strong and capable team aligned to best practice engineering practices and culture with a focus on CI/CD, cloud engineering capabilities
• Involved in the management and contribution of strategic programme initiatives at VFS IT

Leadership:

• Lead, motivate and develop Project and IT teams, ensuring they have clarity of direction and support in prioritising demands.
• Coach, develop and performance manage people and identify key talent.
• Embody and embed the Vodacom Spirit behaviours.
• Create a positive environment of change readiness and excellence. 
• Work across the Vodafone, VFS & Vodacom Group to deliver best practice locally. 
• A deep curiosity about emergent IT application, architecture and Infrastructure trends

The ideal candidate for this role will have:

• An advanced Telecommunications or Information Technology or similar degree is essential 
• Minimum 10 years’ experience working in IT (preferable Financial services) and within Operations & Development 
• Minimum 5 years management and leadership experience

Core competencies, knowledge and experience:

• Minimum 10 years relevant experience with 5 years management/supervisory experience is essential
• Payments and mobile wallet experience is required
• Substantial technological background, gained in global, multi-cultural organisations with proven track record with deployment and management of complex platforms and IT implementation
• Substantial knowledge of business processes and their integration
• Distinct analytical and systematic thinking 
• Ability to communicate complex technical dependencies comprehensively on Executive Management Level with strong leadership and communication skills
• Experience with deployments of infrastructure and applications into the Public Cloud
• Strong understanding of the technical aspects as well as the overarching strategic business decisions that need to be made for IT services