Latest Openings at Vodafone Global Enterprise

Role Purpose/Business Unit:

• The Software Engineer will be responsible for designing, building, and optimizing scalable software solutions that integrate AI and GenAI to unlock business value.
• The role focuses on developing robust, cloud-native, and distributed systems, collaborating closely with the Big Data and RPA teams, and ensuring high-performance production deployments.
• While prior AI/ML expertise is not required, a strong foundation in scalable software engineering and a willingness to learn AI technologies is essential. 
• This role is ideal for a highly skilled software engineer who is interested in working on AI-driven innovation within a business-focused technology unit. Training in GenAI and AI model integration will be provided, but a strong foundation in distributed systems, cloud, and scalable architectures is a must.

Your responsibilities will include:

• Design and develop scalable backend systems for high-volume, distributed applications.
• Develop and optimize cloud-native architectures using public cloud services (AWS, Azure, or GCP).
• Implement and maintain APIs and microservices for seamless AI and automation integration.
• Develop CI/CD pipelines and automation frameworks for reliable deployments.
• Collaborate with AI/ML teams to integrate AI-driven functionalities into software solutions.
• Ensure system security, reliability, and performance through best practices.
• Provide Level 2/3 technical support for production systems, debugging critical issues.
• Actively learn and upskill in AI and GenAI technologies as part of an innovation-focused team.

The ideal candidate for this role will have:

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• 5+ years of experience in software engineering, with a focus on scalable systems.
• Proven experience deploying and maintaining production-grade applications in cloud environments.
• Hands-on experience with CI/CD, automation, and modern DevOps practices.
• Previous exposure to AI/ML projects is an advantage but not required.
• Strong analytical and problem-solving mindset for complex technical challenges.
• Effective collaboration across cross-functional teams, including AI, Big Data, and RPA.
• Curiosity and adaptability, with a willingness to learn and experiment with AI-driven solutions.
• Excellent communication skills, capable of explaining technical concepts to non-technical stakeholders.
• Self-motivated and proactive, comfortable working in an innovative and evolving environment.

Core competencies, knowledge, and experience:

• Strong backend software engineering expertise in Python, Java, Go, or C++.
• Proficiency in building distributed systems, event-driven architectures, and microservices.
• Experience in cloud platforms (AWS, Azure, or GCP) and cloud-native development.
• Strong DevOps and CI/CD skills, including Docker, Kubernetes, Terraform, and GitHub Actions.
• Database management expertise (SQL & NoSQL: PostgreSQL, MongoDB, DynamoDB, Redis).
• Experience designing RESTful and GraphQL APIs for high-performance applications.
• Knowledge of security best practices in cloud and application development.
• Understanding of data streaming technologies (Kafka, RabbitMQ) is a plus.
• Curiosity and ability to learn AI/ML concepts (training will be provided).

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 05 February 2026

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Role Purpose/Business Unit:

• To perform transmission network assurance.

Your responsibilities will include:

• Perform assurance on the transmission network and standby duties.
• Assist with High Level Design and implementation of new technology
• Conduct Special investigations on high impact network performance on cases reported internally.
• Ensure that all faults are fixed within the relevant SLA
• Implementation of network expansion plans required for growth such as BEP1 project
• Liaison with Project Management, Infrastructure Build, Network Management Group FFO and Ops Support departments and external contractors.
• Managed Network Performance
• Provided Support and ensure quality standards on acceptance (ATP)
• Maintain Master plan
• To ensure NED targets are met
• Lead junior engineers on high escalated faults and drive to resolution in conjunction with other departments

The ideal candidate for this role will have:

• Matric/ Grade 12
• 3 year Degree/ National Diploma related to engineering field of study (minimum)
• 5 years work experience in telecoms industry specific to Transmission Network
• CCNA/ CCNP/ HCIA/ HCIP/ NRS I/NRS II is essential

Core competencies, knowledge, and experience:

• Good knowledge & experience in the Microwave, Fiber, Router and Synchronization technology.
• Good understanding and experience in SDH and DWDM technologies
• Solid knowledge of routing and transport protocols (BGP, OSPF, IS-IS, MPLS/VPLS, etc.
• Project Management skills & MS Office knowledge
• Team player with good people’s skills
• Troubleshooting skills
• Analytical thinker & solution oriented, Resilient planning & implementation

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 06 February 2026 

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Role Purpose/Business Unit:

• To ensure Vodacom Foundation is governed effectively and fulfils its public benefit obligations.
• To monitor operations in Africa to ensure internal governance standards are upheld and risks managed effectively.
• To report on governance matters to Foundation Board of Trustees and Foundation Audit & Risk Committee. 

Your responsibilities will include:

• Oversee Vodacom’s charitable activity to ensure compliance with the Group Charitable Donations Standard.
• Ensure compliance with legal and regulatory requirements and internal governance standards.
• Influence effective governance across the network of Foundations, verify through assurance and report on progress to trustees (through the Audit & Risk Committee).
• Understand, monitor and manage risks to the Foundation and its charitable purpose.
• Manage arising incidents and crises.
• Ensure compliance with donor requirements and internal governance standards.
• Provide regular reporting on advocacy, fundraising, and communication performance.

The ideal candidate for this role will have:

• Relevant degree/diploma or equivalent
• Minimum 5 years experience which includes experience in finance (budget management), project administration and planning environments.

Core competencies, knowledge, and experience:

• Experience of working in governance, risk or compliance, with experience of executing such programmes for a company or charity.
• Excellent written and oral communication skills, with proven track record in working collaboratively across countries. 

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 06 February 2026 

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Role Purpose/Business Unit:

• The SAP Solution Architect is responsible for designing and architecting end-to-end SAP solutions across SAP S/4HANA, SAP Business One, and SAP Cloud Migration Services for Vodacom’s enterprise and mid-market clients. The role’s primary purpose is to ensure that clients can modernise, migrate, and optimise their SAP landscapes through well-architected, secure, and scalable cloud-enabled solutions.
• This position focuses on cloud migration architecture and transformation enablement, providing expert guidance in moving SAP workloads from on-premise or legacy environments to public, private, or hybrid cloud infrastructures — including Vodacom Cloud, AWS, Azure, and Google Cloud.
• The architect will assess existing client environments, define target-state architectures, and develop migration roadmaps aligned with SAP best practices, RISE with SAP frameworks, and Vodacom’s cloud-first strategy.

The role requires deep hands-on expertise in:

• SAP S/4HANA (on-premise, Private Cloud, and Public Cloud editions) for enterprise ERP transformation.
• SAP Business One for agile ERP implementations in the SME and mid-market space.
• SAP Business Technology Platform (BTP) and Integration Suite for extensions, integrations, and data orchestration during and post-migration.
• Cloud Migration Services — including infrastructure sizing, landscape design, system conversions, data migration, and performance optimization across hybrid or full-cloud environments.
• The SAP Solution Architect works closely with Vodacom’s client engagement, pre-sales, and delivery teams to design comprehensive SAP-to-Cloud migration architectures. This includes evaluating infrastructure options, defining integration blueprints between SAP and Vodacom’s cloud ecosystem, and ensuring compliance with data security, governance, and performance standards.
• A key responsibility of the role is to bridge business and technical requirements, translating client objectives into deployable SAP architectures that minimise risk, accelerate deployment, and maximise ROI. The architect will also provide design oversight and advisory support during project execution to ensure that implemented solutions remain aligned with the approved architecture.
• Ultimately, the purpose of this role is to enable Vodacom’s clients to modernise their SAP environments through intelligent, cloud-ready architectures — ensuring that every migration delivers resilience, scalability, and business agility within the broader digital transformation journey.

Your responsibilities will include:

• Solution Architecture & Design: Design and document end-to-end architectures for SAP S/4HANA, SAP Business One, and Cloud Migration projects, ensuring alignment with client needs, SAP best practices, and Vodacom’s cloud standards.
• Cloud Migration Planning: Assess existing SAP environments and develop cloud migration strategies, including system conversion, data migration, and hybrid deployment models across Vodacom Cloud, AWS, Azure, or GCP.
• Technical Advisory & Pre-Sales: Support client engagements with solution scoping, design workshops, and technical input during proposals, ensuring solutions are feasible, scalable, and value-driven.
• Integration & Data Management: Define integration and data migration architectures using SAP BTP and Integration Suite to ensure seamless interoperability and data consistency across systems.

The ideal candidate for this role will have:

• Essential B / BSc degree
• 5+ years SAP experience
• 5+ years in SAP Sales
• Excellent English language skills (verbal and written)
• SAP Sales Certification – Optional

Core competencies, knowledge, and experience:

• Extensive experience in designing and delivering SAP S/4HANA, SAP Business One, and Cloud Migration solutions for enterprise and mid-market clients.
• Proven ability to engage in solution consulting and value proposition development, aligning SAP architectures with measurable business outcomes and ROI.
• Strong exposure to management consulting environments, with a focus on business transformation, process optimisation, and digital enablement.
• Skilled in solution selling — supporting pre-sales teams with business case modelling, architecture presentations, and strategic bid responses.
• Deep technical and functional understanding of SAP ecosystems, including BTP, Integration Suite, Fiori, and Analytics, with a focus on cross-domain integration.
• Experience conducting discovery workshops, requirement assessments, and client advisory sessions to shape architecture strategy and roadmap definition.
• Ability to articulate the business value of SAP investments, translating complex technology designs into clear commercial and operational benefits.
• Knowledge of RISE with SAP, SAP Activate methodology, and cloud migration frameworks for private, public, and hybrid landscapes.
• Excellent analytical, documentation, and stakeholder engagement skills, with a structured, outcome-driven consulting approach.
• Demonstrated success in multi-stakeholder client delivery environments, maintaining quality, governance, and alignment with business priorities.
• Experience in Management Consulting

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 16 February 2026.

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Role Purpose/Business Unit:

• At Vodacom, we are committed to strengthening and integrating our business vetting capabilities across all customer and partner channels. We are seeking a Senior Manager: Business Vetting to take ultimate accountability for the full business vetting value chain — covering SME, Corporate, Government, Dealers, Partners, and associated credit assessments.
• This role is responsible for designing, governing, and continuously improving Vodacom’s business vetting processes—not managing the underlying platforms—while leading a team that executes high‑quality financial assessments and supports commercial decision‑making.

Your responsibilities will include:

• Hold end‑to‑end ownership of Vodacom’s business vetting function, ensuring robust assessment and decisioning across SME, Corporate, Government, Dealers, Partners, and all intermediary client segments.
• Lead and mentor the business vetting team, ensuring high‑quality assessments, effective financial ratio analysis, and accurate interpretation of complex financial statements.
• Drive consistent, data‑driven vetting decisions in alignment with Vodacom’s risk appetite, internal policies, and regulatory requirements.
• Develop, enhance, and maintain Vodacom’s business vetting policies, frameworks, and operational standards.
• Represent the vetting function in internal and customer engagements, including presenting business assessments and conducting holistic business overviews.
• Collaborate with internal stakeholders - Finance, Sales, Partner with the EHOD: Corporate Credit to shape credit vetting strategy, standards, and governance.
• Provide strategic input into risk assessment models and contribute to portfolio‑level credit and risk decisions.
• Champion enhancements in DV360, Case Centre, and related decisioning platforms to ensure seamless, integrated business vetting operations.

The ideal candidate for this role will have:

• BCom Accounting or equivalent qualification.
• 8 - 10 years experience in business vetting, preferably in telecoms or financial services.
• Experience with commercial vetting processes, risk assessment frameworks and related tools.
• Strong analytical and decision‑making skills.

Core competencies, knowledge, and experience:

• Deep expertise in financial ratio analysis and business credit evaluation.
• Strong understanding of corporate financial systems, reporting structures, and governance.
• Minimum 8 years proven experience in business vetting across SME, Corporate, and Government segments.
• Strong grounding in credit risk management, vetting best practices, and process governance.
• Familiarity with Vodacom vetting platforms (DV360, Case Centre) sufficient to guide process usage and integration—not technical platform management.
• Strong analytical judgement, problem‑solving and decision‑making capability.
• Strong interpersonal skills with the ability to communicate effectively with stakeholders and external customers.
• Good understanding of Vodacom’s operating environment, risk appetite, and commercial complexity.

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 09 February 2026 

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Role Purpose/Business Unit:

• Drive revenue and customer growth through the usage of Vodacom’s Products and Services across the unbranded channels within a geographical area. Manage and maintain the relationship with respective trade and channel partners, the internal organisation, and suppliers.

Your responsibilities will include:

• Manage the unbranded channel stores (NC/WH/AD’s/Informal stores) within a geographical location
• First line escalation from trade partners (customer queries) – ECLO
• Manage field marketing agency by ensuring operational compliance and excellence – retail pricing compliance, comparative pricing reporting, availability of stock, updated deals, campaigns & branding
• Achieving specific sales and customer service targets and objectives aligned to the unbranded regional strategy.
• Stakeholder relationships across national chains, wholesalers, alternative distributors and informal trade partners.
• Identify partnerships and collaborations to drive sales through brand and product awareness.
• Implement the distribution strategy within the Unbranded Channels space.
• To implement the Unbranded Channel strategy and roadmap, to ensure maximum sales return and exposure.
• Attention and focus to be given to unbranded channels including National Chains, Wholesalers, Alternative distributors, spazas, traders, street hawkers, etc., mainly within the informal market.
• Establish and maintain relationships with informal traders and spaza operators on behalf of Vodacom to enable improved understanding and establish greater understanding of evolving consumer trends and behaviours.
• Ensure implementation and success of new products and services and identify opportunities to drive product awareness.
• Measure, Analyse and Report on a monthly basis on key activities, findings, learnings and areas of improvement and identify opportunities to improve sales and service that will positively impacts revenues, market share and customer experience.
• Create a monthly call cycle that outlines the store visits of both NC and informal stores, including partnership meetings on a monthly basis.
• Accountable for Vodacom’s KPI’s (revenue, base, market share, usage) in the designated locations and geographies.
• Manage & maintain relationship with trade partners end to end as first point of call/escalation, hence driving the acquisition, retention, and customer experience targets.
• Identify strategic opportunities to maximize profitability for area of responsibility. Liaise with the regional marketing team to facilitate promotions, presence branding and recommend ATL marketing opportunities within the area under care.
• To drive gross adds and VABS efficiencies in the Unbranded channel.
• To identify and recruit new business partners as per channel strategy, in order to increase distribution coverage.
• Implement and manage recovery plans for underperforming towns and stores.
• Manage third party outsource relationships to deliver on the Vodacom KPIs as per SLAs and proactively manage the development and implementation of the sales strategy, projects and general management, e.g., MSI.
• Monitor competitor activities and ensure gap closure through the development of competitor activity plans.
• Knowledge transfer - impart Knowledge transfer, P&P, campaigns, deals, trade bulletins to store staff.
• Provide insights for effective analysing for improvement of TNPS across Retail touchpoints and ENPS for the Region
• Implement people transformation initiatives in third parties
• Analyse, resolve and feedback on all regional customer issues.

The ideal candidate for this role will have:

• Matric / Grade 12, and
• 3 year commercial/marketing/sales diploma or degree (NQF 6 or higher) or SAQA accredited equivalent with
• 3-5 years relevant experience (essential)
• Relevant experience in small business development, marketing or sales
• Experience within Retail or Business environment with exposure to Projects implementation, monitoring, commercial & performance management, and stakeholder management (advantageous).
• Work experience in the telecommunications industry (advantageous)
• Driver’s License EBO – Essential
• Own vehicle (Essential)

Core competencies, knowledge, and experience:

• Sales Planning & Execution
• Sales & Distribution management
• Channel Marketing
• Performance Reporting
• Stakeholder and Business Relationship Management
• Strategic Partnerships management
• Negotiation Skills

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 10 February 2026.

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Role Purpose/Business Unit:

• As part of the commercial playbook pricing governance is one of the key pillars to ensure we are relevant and competitive from a mark to market perspective.
• As a Pricing and CVM Manager, the responsibilities would include analysing market trends, competition, and customer behaviour to develop effective pricing strategies.
• You would support pricing across the Vodacom Business (VB) & Consumer Fixed suite of products and services ensuring profitability while remaining competitive. The VB suite includes mobile, fixed, cloud hosting & security, IoT and managed services.
• Specific focus would be placed on value proposition pricing, bundle solution pricing, and business-specific customer value management (CVM).
• As this is a Group-based role, you will support markets across Vodacom’s footprint, with a deeper focus on the International Business (IB) markets.
• Collaboration with cross-functional teams, conducting pricing research, and implementing pricing models are integral aspects of the role. Additionally, monitoring industry changes and adjusting pricing strategies accordingly to optimize revenue and customer satisfaction would be part of your responsibilities.

This would require engagement with the OpCo product teams and other cross functional stakeholders.

• Customer & market knowledge to Support OpCo and integrate optimal pricing with propositions
• Work on analytics for pricing and Commercial insight generation
• Align pricing analytics and actuarial towards supporting value propositions
• Have a robust understating of competitor pricing moves to keep our strategic pricing accurate across markets.
• Analyse and benchmark internal performance and commercial data across OpCo for tracking of actions and commercial moves

Your responsibilities will include:

Pricing Governance:

• Price Strategy: Developing and implementing effective pricing strategies and frameworks, tailored to enterprise and IB market needs, in order to maximize revenue and market share.
• Market Analysis: Analyzing market trends, competitor pricing, and customer behavior to make informed pricing decisions.
• In-market support: Support local markets in building dynamic pricing and business-specific CVM capabilities
• Profitability Analysis: Assessing the impact of pricing changes on overall profitability and recommending adjustments as needed.
• Cross-functional Collaboration: Working closely with sales, marketing, and finance teams to align pricing strategies with overall business objectives.
• Group best practice: Leverage existing group pricing and CVM infrastructure, optimizing it for the business segment. Act as a center of excellence, driving best practices, knowledge transfer, and continuous improvement across markets
• Competitive Positioning: Ensuring Vodacom’s enterprise suite of products and services are competitively priced while maintaining value perception.
• Data Analysis: Utilizing data analytics to derive insights, track performance, and make data-driven pricing decisions.
• Price Optimization: Implementing pricing optimization tools and methodologies to enhance pricing processes and effectiveness.
• Regulatory Compliance: Staying informed about industry regulations and ensuring pricing strategies comply with legal and ethical standards.
• Communication: Effectively communicating pricing decisions and strategies to internal stakeholders and, at times, to customers.
• Overall, the Pricing Manager will play a crucial role in balancing profitability, market competitiveness, and customer satisfaction through strategic pricing decisions.

The ideal candidate for this role will have:

• University Degree or equivalent in a Commercial, Finance or discipline (postgraduate preferred)
• 5+ years of experience in applying data and insight to customer focused business problems
• Able to solve problems in complex situations
• Strong technical, analytical and statistical competencies required
• Ability to build and present business case to non-technical audience
• Strong project management skills

Core competencies, knowledge, and experience:

• Detailed understanding of governance and decision making across the business
• Effective stakeholder engagement and relationship building
• Working knowledge of the fundamentals of financial analysis and budget process
• Thorough understanding of the ICT Market and in particular, Telecommunications products, services, technologies and business processes
• Strong business acumen at Executive level

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 10 February 2026 

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Role Purpose/Business Unit:

• To lead and oversee the management insights and reporting function, budget control, statistical analysis, and strategic decision-making processes to enhance the regional commercial performance across Vodacom Business, Consumer, and Technology segments.
• This role must perform the management insights and reporting function, budget control, statistical analysis and provide insight and recommendations to improving the regional ‘s commercial performance.

Your responsibilities will include:

Reporting and Analysis:

• Conduct comprehensive research to deliver insights, reporting and analysis of revenue, pricing, customer base management, market share, and channel performance across Business, Consumer, and Technology segments.
• Generate findings into actionable insights and recommendations to drive strategic initiatives and improve commercial performance in each functional area.

Cost Efficiency and Optimisation:

• Benchmark regional cost and performance efficiencies against industry standards and best practices across Vodacom Business, Consumer, and Technology segments.
• Develop and implement cost reduction initiatives to optimise operational expenses while maintaining service quality and customer satisfaction in each functional area.

Business Case and CVM Modelling:

• Develop financial models and business cases to support the realisation of strategic objectives across Vodacom Business, Consumer, and Technology segments.
• Analyse investment opportunities, assess risks, and forecast financial outcomes to inform decision-making processes in each functional area.

Target Analysis and Alignment:

• Analyse performance targets and compare results with benchmarks set as the centre across Vodacom Business, Consumer, and Technology segments.
• Align seasonal trends with daily, weekly, and monthly run rate predictions to optimize resource allocation and operational efficiency in each functional area.

Risk Management and Compliance:

• Identify and assess commercial risks related to market dynamics, regulatory changes, and operational activities.
• Develop risk mitigation strategies and internal controls to safeguard Regional Operation’s interests.
• Ensure compliance with Vodacom and industry regulatory standards governing regional operations

The ideal candidate for this role will have:

• Matric / Grade 12 
• 3 year financial or commercial diploma or degree (NQF 6 or higher) or SAQA accredited equivalent with 5 years relevant experience 
• 8-10 years of working knowledge of financial principles, commercial management, and financial functions 
• Experience in the telecommunications industry across Business, Consumer, and Technology segments is preferable
• A minimum of 2 years' experience at a management level, demonstrating leadership and decision-making capabilities.
• Proven track record of an advisory role using insights to drive results and achieving targets in a dynamic and competitive environment across Business, Consumer, and
• Technology segments.

Core competencies, knowledge and experience:

• Big data management with proficiency in statistical analysis, financial modelling, and business case development across Business, Consumer, and Technology segments.
• Excellent communication, presentation and interpersonal skills, with the ability to effectively convey complex information to diverse stakeholders.
• Track record of working in cross functional teams 

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 11 February 2026.  

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Role Purpose/Business Unit:

• To perform business analysis by assessing user requirements in terms of feasibility, impact and cost, thereby compiling accurate documents and ensuring stakeholder approval.
• Forging strong relationships with multiple stakeholders across the division and associated business teams, which enable the implementation of Data governance controls across the various business and technology domains. Identifying quality issues regarding data and making recommendations on how to correct.
• To provide support within the system development life cycle of a Data Governance asset that could vary from providing subject-matter expertise; onboarding and profiling of technical data assets; maintaining of custom business assets; documenting quality rules; post-deployment support; and/or being business/technical liaisons.

Your responsibilities will include:

• To perform business analysis by working with the business to complete Data Governance domain templates or working with technology to compile accurate URS / FDS documents and ensuring stakeholder approval.
• Supporting the Data Owners and Stewards in identifying and defining the core business domains and attributes, including glossary.
• To provide technical input into the system definition and design document. 
• To investigate current industry trends and standards in terms of technologies deployed and incorporate this into the business requirements.
• To ensure that all relevant test cases for a specific software release are completed in accordance with the defined rollout plan in terms of timing. 
• To act as technical liaison between the business users and developers.
• To foster relationships with the users by having regular formal user sessions and ensuring that all relevant stakeholders are informed of technical developments.
• To fulfil the role of technical liaison between the business users and the developers, ensuring that both parties understand the technical and business impact of changes.
• To ensure that all project documents are completed in terms of the documented DDM process, and approved by all relevant parties. 
• To ensure that all relevant documents are readily available and complete.
• To maintain industry best practices within the Applications environment.
• To ensure that all configured business processes are documented and maintained.
• To manage the end-to-end delivery of projects / Data Governance assessments according to agreed processes and methodologies.
• To provide support within the system development life cycle of a project / initiative that could vary from providing subject-matter expertise; testing resources; post-deployment support; and/or being business/technical liaisons.
• Facilitate JAD and information gathering sessions
• Design process documents of the data flows and associated business processes. 
• Onboarding of technical assets and configuration of data quality rules in the metadata tool 

The ideal candidate for this role will have:

• Matric or equivalent (essential)  
• 3-year diploma/degree, (IT / Business / engineering) (essential)
• Abinitio Express IT for Data Quality and Business processes (essential)
• Strong process design skills in a process design tool (essential)
• Certification of Competency in Business Analysis (CCBA) (desirable) 
• Certified Business Analysis Professional (CBAP) (desirable) 
• 3 - 5 years Business Analysis experience (essential)
• 2-3 years Data Governance experience (desirable)
• 2 - 3 years testing experience (desirable)
• 2 - 3 years Project Management experience (desirable)
• At least 2 years telecommunications industry experience (desirable)
• At least 3 years relevant technical experience within an IT environment, surrounding multi-tier computer systems, operating systems, networking, hardware, and application software (desirable)

Job knowledge :

• Complex business analysis cases
• Understanding of Data Governance principles and frameworks 
• Design and implement data quality rules on Ab initio
• Strong problem solving skills with the ability to clearly communicate issues to stakeholders
• Group facilitation sessions  
• Telecommunications Industry (Fixed & Wireless) 
• Change control procedures  
• Microsoft Office   
• Project management fundamentals  
• Industry trends  
• Business analysis methods  
• ISO standards  
• Application functionality  
• Multi-user computer systems

Skills :

• Communication  
• Interpersonal  
• Technical & business writing  
• Problem-solving & analytical  
• Presentation  
• Facilitation  
• Negotiation
• Time management
• SQL skills across various systems

Competencies - Extreme Importance :

• Analysing
• Creating and Innovating
• Writing and Reporting
• Applying Expertise and Technology
• Relating and Networking
• Planning and Organising
• Persuading and Influencing
• Presenting and Communicating Information
• Adhering to Principles and Values
• Working with People

Competencies - High Importance :

• Achieving Personal Work Goals and Objectives
• Deciding and Initiating Action
• Adapting and Responding to Change
• Delivering Results and Meeting Customer Expectations
• Coping with Pressures and Setbacks

Competencies - Moderate Importance :

• Learning and Researching
• Entrepreneurial and Commercial Thinking
• Formulating Strategies and Concepts

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 11 February 2026.  

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Role Purpose/Business Unit:

• The role of the Senior Administrator: Data Analyst is responsible for maintaining software systems, key focus is Datastage with and future state to expand to other data platforms

Your responsibilities will include:

• Maintaining software systems, key focus is Datastage with and future state to expand to other data platforms.
• Evaluating and testing new software programs. key focus is Datastage with and future state to expand to other data platforms.
• Optimizing software for speed and scalability
• Writing and testing code
• Consulting with other developers, engineers, security specialists, and other stakeholders
• Presenting new features to stakeholders and internal customers
• To troubleshoot and resolve application and system issues, develop solutions, document correction processes, and ensure fixes are implemented and monitored.
• To compile incident reports, attend/conduct incident reviews, and follow through to ensure permanent fixes for production problems. In Operations this is normal as it’s a collaborative effort
• To interface with different role players (Vendors, Change Management, IT, Customer Care departments, etc.) to ensure that any operational changes or incidents are effectively and efficiently resolved, and a solution is implemented. In Operations this is normal as it’s a collaborative effort
• To plan and optimize change controls as a result of system/application upgrades and configuration changes, adhering to Change Control procedures. 
• To be involved with and facilitate the process of acceptance and/or application performance testing to ensure a stable production environment.
• To input into capacity plans (e.g., stability, performance, storage, etc.) to ensure systems have resources for future growth.
• Ensuring the delivery of files/data and reporting systems (Service availability). Implementation of releases across applications in our environment (IT/IS rollouts).
• Ensuring secure connectivity between DataStage and source systems, internal and external 
• Onboarding new application users' accounts on to relevant Cyber security systems.
• Monitor Datastage Application and Database Vulnerabilities.
• Ensure complete transferring of Source data (Service management).
• Performing standby duties across applications.

The ideal candidate for this role will have:

Skills and Experience

• Grade 12 essential.
• 2-3 years' Work experience support IT 
• Certifications Advantageous 
• A total of at least 2 - 3 years relevant work experience of which at least two years is in supporting the successful delivery of Application Support will be advantageous.
• Excellent collaboration and effective interaction with application development teams
• Experience working with ETL’s, and databases will be advantageous  
• 1+ year’s working experience in an Agile Delivery Team will be advantageous.
• Experience in the use of analytics — log file analysis and troubleshooting Experience managing senior stakeholders.

Knowledge of data warehouse concepts:

• Physical database design
• Data Transformation
• Architecture

Able to understand:

• Data modelling
• ETL Architecture and Design
• Evaluate and construct. 
• SQL scripts

Basics knowledge and understanding of the following would be advantageous:

• Telecommunications systems and solutions
• Data Warehousing, utilities, tools and applications 
• Attention to detail and accuracy.
• Excellent team working, interpersonal and facilitation skills in multi-functional team environment
• Excellent oral and written communication skills and presentation abilities
• Analytical and problem solving and logical thinking skills.
• Ability to think outside of the norm and challenge the status quo by providing innovative alternatives
• Ability to present information and argue points
• Organized, adaptable, a self-starter, highly motivated by challenge, and a team player

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 11 February 2026.