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  • Posted: Nov 17, 2023
    Deadline: Not specified
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  • THINK is a non-profit organisation founded in 2013 to improve the quality of life of people affected by TB and HIV in South Africa and around the world.

     

    Technical Lead - (Hybrid) - JHB

    Duties and Responsibilities include but not limited to:

    • Lead the strategic direction of the project, harmonising it with our organisation's goals and the anticipated outcomes.
    • Partner with top-tier management and local partners to guide and support provincial and district teams, enriching TB intervention programs.
    • Ensure partnership and subcontractor activities align with the strategic objectives of THINK and the National TB Program.
    • Advance the quality of TB services, drive private sector engagement, optimize TB case detection, and support treatment strategies with cutting-edge digital chest X-ray technology.
    • Serve as a medical and TB expert, providing essential training, staff development, and program oversight.
    • Manage robust pharmacovigilance activities, monitoring treatment safety and efficacy to safeguard patient health.
    • Assure that digital CXR technology implementation aligns with national standards, integrating seamlessly into TB detection efforts.
    • Keep abreast of the latest DOH and WHO recommendations, embodying global best practices in our programs.
    • Spearhead innovations in TB case detection, treatment adherence, and quality improvement initiatives.
    • Advocate for public health policy changes, informed by data and established successful practices.
    • Conduct program evaluations to match and surpass global excellence standards.
    • Guide and mentor clinical staff, cultivating adherence to premier service delivery protocols.
    • Lead the development and enhancement of operational tools, SOPs, and materials to elevate program efficacy.
    • Craft and disseminate technical reports, and share insights and progress at various forums.

    Requirements:

    • Possession of an MBChB degree is mandatory.
    • A minimum of five years of experience in program implementation.
    • A minimum of three years of experience in managing and leading teams, with a track record of fostering professional development and building cohesive, high-performing staff.
    • Experience in USAID or other donor-funded projects added advantage.
    • An additional qualification such as a PhD or MPH is highly regarded and considered beneficial.
    • Comprehensive knowledge of various TB program aspects.
    • Fluency in English with exceptional written and verbal communication skills.
    • Proven ability to work both independently and as part of a team, interacting effectively with team members at all levels.
    • Demonstrated experience in successfully working with a variety of local and international stakeholders in both the public and private sectors.
    • Adaptive leadership skills with the capacity to motivate and lead diverse teams towards achieving common objectives.
    • A creative and innovative problem-solver who can navigate complex situations effectively.
    • Exceptional organizational abilities to prioritize and manage multiple tasks with acute attention to detail.
    • A strong collaborative ethos, capable of building and maintaining effective working relationships within a team setting.
    • A proactive approach to personal development, with a commitment to continuous learning and applying new strategies and methodologies.

    go to method of application »

    IT Technician (Hybrid) - Marble Hall

    Duties and Responsibilities include but not limited to:

    • Deliver comprehensive technical support to end-users, addressing their hardware and software-related concerns to maintain smooth day-to-day operations.
    • Respond promptly to user inquiries and issues, ensuring minimal disruption to their workflow.
    • Prioritise and categorise support requests to manage them effectively and provide timely solutions.
    • Identify and diagnose hardware problems by conducting hardware tests, examining system logs, and utilising diagnostic tools.
    • Resolve software issues by analysing error messages, system logs, and conducting thorough troubleshooting procedures.
    • Ensure that hardware and software problems are resolved efficiently, reducing downtime for end-users.
    • Install, configure, and maintain a wide range of computer hardware, including desktops, laptops, and peripherals.
    • Perform regular hardware maintenance tasks, such as cleaning, optimising performance, and replacing faulty components to extend the lifespan of equipment.
    • Install and configure software applications, including operating systems and productivity software.
    • Stay updated with software patches and updates to ensure the organisation's systems are secure and running efficiently.
    • Troubleshoot software-related issues, assisting users in resolving application problems and optimising their software usage.
    • Set up and configure network devices like routers, switches, and access points to ensure reliable network connectivity.
    • Implement and maintain network security measures, such as firewalls, intrusion detection systems, and access controls.
    • Address network connectivity issues promptly to maintain uninterrupted access to resources.
    • Offer training and guidance to end-users on how to effectively use computer systems and software applications.
    • Create user-friendly guides and documentation to assist users in performing common tasks and troubleshooting simple issues independently.
    • Assist in the implementation and enforcement of IT security policies, including antivirus software, firewalls, and data backup systems.
    • Respond to security incidents and breaches, conducting investigations and taking appropriate actions to mitigate risks.
    • Keep meticulous records of hardware and software inventory to ensure proper asset management.
    • Maintain user accounts, permissions, and access controls in a secure and organised manner.
    • Create and update technical documentation, including standard operating procedures and troubleshooting guides, for reference and training purposes.
    • Provide remote support to off-site users using phone and remote desktop tools to troubleshoot issues and offer solutions.
    • Ensure that remote users receive the same level of support as on-site users, maintaining consistency in service quality.
    • Plan and execute hardware and software upgrades in a structured manner, ensuring compatibility with existing systems and minimal disruption to daily operations.
    • Test upgrades in a controlled environment to identify and resolve potential issues before deploying them organisation-wide.
    • Collaborate with IT teams and other departments to ensure that technology solutions align with the organisation's strategic goals and operational needs.
    • Participate in cross-functional projects, ensuring that IT solutions enhance overall productivity and efficiency across the organisation.

    Requirements:

    • Certificate In Information Technology or equivalent. 
    • CompTIA A+ certification is a requirement. 
    • a Minimum of 1 year or more in IT support, troubleshooting, and technical problem-solving. 
    • Strong knowledge of computer hardware, software, operating systems, and network systems. 
    • Working knowledge of Microsoft 365 products.  
    • Familiarity with IT security practices. 
    • Excellent communication and interpersonal skills to provide effective end-user support. 
    • Ability to work independently, prioritise tasks, and handle multiple responsibilities. 
    • Certifications, such as CompTIA Network+, or Microsoft Endpoint Administrator Associate, are advantageous.

    go to method of application »

    IT Technician (Hybrid) - Bloemfontein

    Duties and Responsibilities include but not limited to:

    • Deliver comprehensive technical support to end-users, addressing their hardware and software-related concerns to maintain smooth day-to-day operations.
    • Respond promptly to user inquiries and issues, ensuring minimal disruption to their workflow.
    • Prioritise and categorise support requests to manage them effectively and provide timely solutions.
    • Identify and diagnose hardware problems by conducting hardware tests, examining system logs, and utilising diagnostic tools.
    • Resolve software issues by analysing error messages, system logs, and conducting thorough troubleshooting procedures.
    • Ensure that hardware and software problems are resolved efficiently, reducing downtime for end-users.
    • Install, configure, and maintain a wide range of computer hardware, including desktops, laptops, and peripherals.
    • Perform regular hardware maintenance tasks, such as cleaning, optimising performance, and replacing faulty components to extend the lifespan of equipment.
    • Install and configure software applications, including operating systems and productivity software.
    • Stay updated with software patches and updates to ensure the organisation's systems are secure and running efficiently.
    • Troubleshoot software-related issues, assisting users in resolving application problems and optimising their software usage.
    • Set up and configure network devices like routers, switches, and access points to ensure reliable network connectivity.
    • Implement and maintain network security measures, such as firewalls, intrusion detection systems, and access controls.
    • Address network connectivity issues promptly to maintain uninterrupted access to resources.
    • Offer training and guidance to end-users on how to effectively use computer systems and software applications.
    • Create user-friendly guides and documentation to assist users in performing common tasks and troubleshooting simple issues independently.
    • Assist in the implementation and enforcement of IT security policies, including antivirus software, firewalls, and data backup systems.
    • Respond to security incidents and breaches, conducting investigations and taking appropriate actions to mitigate risks.
    • Keep meticulous records of hardware and software inventory to ensure proper asset management.
    • Maintain user accounts, permissions, and access controls in a secure and organised manner.
    • Create and update technical documentation, including standard operating procedures and troubleshooting guides, for reference and training purposes.
    • Provide remote support to off-site users using phone and remote desktop tools to troubleshoot issues and offer solutions.
    • Ensure that remote users receive the same level of support as on-site users, maintaining consistency in service quality.
    • Plan and execute hardware and software upgrades in a structured manner, ensuring compatibility with existing systems and minimal disruption to daily operations.
    • Test upgrades in a controlled environment to identify and resolve potential issues before deploying them organisation-wide.
    • Collaborate with IT teams and other departments to ensure that technology solutions align with the organisation's strategic goals and operational needs.
    • Participate in cross-functional projects, ensuring that IT solutions enhance overall productivity and efficiency across the organisation.

    Requirements:

    • Certificate In Information Technology or equivalent. 
    • CompTIA A+ certification is a requirement. 
    • a Minimum of 1 year or more in IT support, troubleshooting, and technical problem-solving. 
    • Strong knowledge of computer hardware, software, operating systems, and network systems. 
    • Working knowledge of Microsoft 365 products.  
    • Familiarity with IT security practices. 
    • Excellent communication and interpersonal skills to provide effective end-user support. 
    • Ability to work independently, prioritise tasks, and handle multiple responsibilities. 
    • Certifications, such as CompTIA Network+, or Microsoft Endpoint Administrator Associate, are advantageous.

    go to method of application »

    Finance Administrator (Hybrid) - Bloemfontein

    Duties and Responsibilities include but not limited to:

    • Accurately record all financial transactions in line with recognised accounting standards. 
    • Regularly review ledgers to ensure accuracy and completeness. 
    • Prepare monthly, quarterly, and annual financial statements for review. 
    • Assist in managing invoicing, payments, and financial processes. 
    • Coordinate and assist in manage the procurement process, ensuring compliance with THINK's policies and ethical standards. 
    • Work with various departments to understand their procurement needs, ensuring timely and cost-effective solutions. 
    • Assist in maintaining an up-to-date vendor list for procurement purposes.  
    • Assist the Senior Finance Officer in streamlining financial processes to enhance efficiency, ensuring compliance with regulatory requirements. 
    • Assist in monitoring budgets and expenses, providing regular updates to the Senior Finance Officer and departmental managers. 
    • Assist in preparing financial reports for both internal use and external stakeholders, such as donors or regulatory bodies. 
    • Maintain organised and comprehensive financial records, ensuring easy retrieval and compliance with data protection regulations. 
    • Assist the Operations team by ensuring all assets are properly tagged, tracked, and maintained. 
    • Reconcile and manage the petty cash, ensuring all disbursements are appropriately documented and authorised. 
    • Act as a bridge between the district, provincial, and national office staff, ensuring seamless financial communication and reporting 

    Requirements:

    • A Diploma in Finance, Accounting, or related field. 
    • Aspiring to register with a professional body such as SAIPA, CIMA, ACCA, SAICA or equivalent. 
    • Minimum of 2 years relevant experience in Bookkeeping or related financial roles. 
    • Experience in an NGO environment.  
    • Experience working on projects funded by institutional donors. 
    • Familiarity with Sage Intacct is an advantage. 
    • Adept at cash management, risk assessment, and financial software/tools. 
    • Outstanding analytical, organisational, and problem-solving abilities. 
    • Excellent communication skills and a passion for financial transparency. 
    • Knowledge of industry best practices, regulations, and compliance measures.

    go to method of application »

    Field Worker (Onsite) - Hillcrest

    Duties and Responsibilities include but not limited to:

    • Serves as the community mobiliser for the clinical trial unit and shall be responsible for facilitating activities in the communities.  
    • Sustains and enhances established partnerships already accomplished with the project and community stakeholders.  
    • Explores scope for more possible partners, governmental, non-governmental and civic society organisations to identify communities and individuals who would potentially qualify for studies conducted at the unit. 
    • Successfully mobilise no less than allocated screening targets for the various studies conducted at the clinic. Targets are study specific and will be communicated with each new study.  
    • Conduct mobilisation and outreach activities as per the schedule of events. 
    • Facilitate workshops, dialogues, small groups and one on one sessions with the aim of recruiting clients for the studies at the unit. 
    • Foster heightened awareness regarding Tuberculosis (TB) and Human Immunodeficiency Virus (HIV).
    • Follow up on clients and/or potential clients. 
    • Address patient's questions and offer information on misconceptions.  
    • Distribute pamphlets and posters and arrange health workshops with community organisations.  
    • Collect patient data as required. 
    • Provide feedback and reports to the clinical team and ultimately, the head of the unit.
    • Ensure THINK vision, mission and values are reflected in all job outcomes.

    Requirements:

    • Grade 12 certificate. 
    • Minimum of 2-5 years working experience within a similar role preferably withing a clinical trail environment. 
    • a Diploma or Degree in the field of Nursing or Community Development is an advantage. 
    • a Drivers license is a must with a PDP being an added advantage. 
    • Ability to present, persuade, and communicate effectively with various stakeholders, both internal and external.
    • Fluency in Local Languages.

    Method of Application

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