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  • Posted: Nov 17, 2023
    Deadline: Not specified
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  • THINK is a non-profit organisation founded in 2013 to improve the quality of life of people affected by TB and HIV in South Africa and around the world.

    As a research and health impact organisation, THINK works with international research institutions, the pharmaceutical industry and global health partners including Global Fund, USAID and Doctor...
    Read more about this company

     

    Technical Lead - (Hybrid) - JHB

    Duties and Responsibilities include but not limited to:

    • Lead the strategic direction of the project, harmonising it with our organisation's goals and the anticipated outcomes.
    • Partner with top-tier management and local partners to guide and support provincial and district teams, enriching TB intervention programs.
    • Ensure partnership and subcontractor activities align with the strategic objectives of THINK and the National TB Program.
    • Advance the quality of TB services, drive private sector engagement, optimize TB case detection, and support treatment strategies with cutting-edge digital chest X-ray technology.
    • Serve as a medical and TB expert, providing essential training, staff development, and program oversight.
    • Manage robust pharmacovigilance activities, monitoring treatment safety and efficacy to safeguard patient health.
    • Assure that digital CXR technology implementation aligns with national standards, integrating seamlessly into TB detection efforts.
    • Keep abreast of the latest DOH and WHO recommendations, embodying global best practices in our programs.
    • Spearhead innovations in TB case detection, treatment adherence, and quality improvement initiatives.
    • Advocate for public health policy changes, informed by data and established successful practices.
    • Conduct program evaluations to match and surpass global excellence standards.
    • Guide and mentor clinical staff, cultivating adherence to premier service delivery protocols.
    • Lead the development and enhancement of operational tools, SOPs, and materials to elevate program efficacy.
    • Craft and disseminate technical reports, and share insights and progress at various forums.

    Requirements:

    • Possession of an MBChB degree is mandatory.
    • A minimum of five years of experience in program implementation.
    • A minimum of three years of experience in managing and leading teams, with a track record of fostering professional development and building cohesive, high-performing staff.
    • Experience in USAID or other donor-funded projects added advantage.
    • An additional qualification such as a PhD or MPH is highly regarded and considered beneficial.
    • Comprehensive knowledge of various TB program aspects.
    • Fluency in English with exceptional written and verbal communication skills.
    • Proven ability to work both independently and as part of a team, interacting effectively with team members at all levels.
    • Demonstrated experience in successfully working with a variety of local and international stakeholders in both the public and private sectors.
    • Adaptive leadership skills with the capacity to motivate and lead diverse teams towards achieving common objectives.
    • A creative and innovative problem-solver who can navigate complex situations effectively.
    • Exceptional organizational abilities to prioritize and manage multiple tasks with acute attention to detail.
    • A strong collaborative ethos, capable of building and maintaining effective working relationships within a team setting.
    • A proactive approach to personal development, with a commitment to continuous learning and applying new strategies and methodologies.

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    IT Technician (Hybrid) - Marble Hall

    Duties and Responsibilities include but not limited to:

    • Deliver comprehensive technical support to end-users, addressing their hardware and software-related concerns to maintain smooth day-to-day operations.
    • Respond promptly to user inquiries and issues, ensuring minimal disruption to their workflow.
    • Prioritise and categorise support requests to manage them effectively and provide timely solutions.
    • Identify and diagnose hardware problems by conducting hardware tests, examining system logs, and utilising diagnostic tools.
    • Resolve software issues by analysing error messages, system logs, and conducting thorough troubleshooting procedures.
    • Ensure that hardware and software problems are resolved efficiently, reducing downtime for end-users.
    • Install, configure, and maintain a wide range of computer hardware, including desktops, laptops, and peripherals.
    • Perform regular hardware maintenance tasks, such as cleaning, optimising performance, and replacing faulty components to extend the lifespan of equipment.
    • Install and configure software applications, including operating systems and productivity software.
    • Stay updated with software patches and updates to ensure the organisation's systems are secure and running efficiently.
    • Troubleshoot software-related issues, assisting users in resolving application problems and optimising their software usage.
    • Set up and configure network devices like routers, switches, and access points to ensure reliable network connectivity.
    • Implement and maintain network security measures, such as firewalls, intrusion detection systems, and access controls.
    • Address network connectivity issues promptly to maintain uninterrupted access to resources.
    • Offer training and guidance to end-users on how to effectively use computer systems and software applications.
    • Create user-friendly guides and documentation to assist users in performing common tasks and troubleshooting simple issues independently.
    • Assist in the implementation and enforcement of IT security policies, including antivirus software, firewalls, and data backup systems.
    • Respond to security incidents and breaches, conducting investigations and taking appropriate actions to mitigate risks.
    • Keep meticulous records of hardware and software inventory to ensure proper asset management.
    • Maintain user accounts, permissions, and access controls in a secure and organised manner.
    • Create and update technical documentation, including standard operating procedures and troubleshooting guides, for reference and training purposes.
    • Provide remote support to off-site users using phone and remote desktop tools to troubleshoot issues and offer solutions.
    • Ensure that remote users receive the same level of support as on-site users, maintaining consistency in service quality.
    • Plan and execute hardware and software upgrades in a structured manner, ensuring compatibility with existing systems and minimal disruption to daily operations.
    • Test upgrades in a controlled environment to identify and resolve potential issues before deploying them organisation-wide.
    • Collaborate with IT teams and other departments to ensure that technology solutions align with the organisation's strategic goals and operational needs.
    • Participate in cross-functional projects, ensuring that IT solutions enhance overall productivity and efficiency across the organisation.

    Requirements:

    • Certificate In Information Technology or equivalent. 
    • CompTIA A+ certification is a requirement. 
    • a Minimum of 1 year or more in IT support, troubleshooting, and technical problem-solving. 
    • Strong knowledge of computer hardware, software, operating systems, and network systems. 
    • Working knowledge of Microsoft 365 products.  
    • Familiarity with IT security practices. 
    • Excellent communication and interpersonal skills to provide effective end-user support. 
    • Ability to work independently, prioritise tasks, and handle multiple responsibilities. 
    • Certifications, such as CompTIA Network+, or Microsoft Endpoint Administrator Associate, are advantageous.

    go to method of application »

    IT Technician (Hybrid) - Bloemfontein

    Duties and Responsibilities include but not limited to:

    • Deliver comprehensive technical support to end-users, addressing their hardware and software-related concerns to maintain smooth day-to-day operations.
    • Respond promptly to user inquiries and issues, ensuring minimal disruption to their workflow.
    • Prioritise and categorise support requests to manage them effectively and provide timely solutions.
    • Identify and diagnose hardware problems by conducting hardware tests, examining system logs, and utilising diagnostic tools.
    • Resolve software issues by analysing error messages, system logs, and conducting thorough troubleshooting procedures.
    • Ensure that hardware and software problems are resolved efficiently, reducing downtime for end-users.
    • Install, configure, and maintain a wide range of computer hardware, including desktops, laptops, and peripherals.
    • Perform regular hardware maintenance tasks, such as cleaning, optimising performance, and replacing faulty components to extend the lifespan of equipment.
    • Install and configure software applications, including operating systems and productivity software.
    • Stay updated with software patches and updates to ensure the organisation's systems are secure and running efficiently.
    • Troubleshoot software-related issues, assisting users in resolving application problems and optimising their software usage.
    • Set up and configure network devices like routers, switches, and access points to ensure reliable network connectivity.
    • Implement and maintain network security measures, such as firewalls, intrusion detection systems, and access controls.
    • Address network connectivity issues promptly to maintain uninterrupted access to resources.
    • Offer training and guidance to end-users on how to effectively use computer systems and software applications.
    • Create user-friendly guides and documentation to assist users in performing common tasks and troubleshooting simple issues independently.
    • Assist in the implementation and enforcement of IT security policies, including antivirus software, firewalls, and data backup systems.
    • Respond to security incidents and breaches, conducting investigations and taking appropriate actions to mitigate risks.
    • Keep meticulous records of hardware and software inventory to ensure proper asset management.
    • Maintain user accounts, permissions, and access controls in a secure and organised manner.
    • Create and update technical documentation, including standard operating procedures and troubleshooting guides, for reference and training purposes.
    • Provide remote support to off-site users using phone and remote desktop tools to troubleshoot issues and offer solutions.
    • Ensure that remote users receive the same level of support as on-site users, maintaining consistency in service quality.
    • Plan and execute hardware and software upgrades in a structured manner, ensuring compatibility with existing systems and minimal disruption to daily operations.
    • Test upgrades in a controlled environment to identify and resolve potential issues before deploying them organisation-wide.
    • Collaborate with IT teams and other departments to ensure that technology solutions align with the organisation's strategic goals and operational needs.
    • Participate in cross-functional projects, ensuring that IT solutions enhance overall productivity and efficiency across the organisation.

    Requirements:

    • Certificate In Information Technology or equivalent. 
    • CompTIA A+ certification is a requirement. 
    • a Minimum of 1 year or more in IT support, troubleshooting, and technical problem-solving. 
    • Strong knowledge of computer hardware, software, operating systems, and network systems. 
    • Working knowledge of Microsoft 365 products.  
    • Familiarity with IT security practices. 
    • Excellent communication and interpersonal skills to provide effective end-user support. 
    • Ability to work independently, prioritise tasks, and handle multiple responsibilities. 
    • Certifications, such as CompTIA Network+, or Microsoft Endpoint Administrator Associate, are advantageous.

    go to method of application »

    Finance Administrator (Hybrid) - Bloemfontein

    Duties and Responsibilities include but not limited to:

    • Accurately record all financial transactions in line with recognised accounting standards. 
    • Regularly review ledgers to ensure accuracy and completeness. 
    • Prepare monthly, quarterly, and annual financial statements for review. 
    • Assist in managing invoicing, payments, and financial processes. 
    • Coordinate and assist in manage the procurement process, ensuring compliance with THINK's policies and ethical standards. 
    • Work with various departments to understand their procurement needs, ensuring timely and cost-effective solutions. 
    • Assist in maintaining an up-to-date vendor list for procurement purposes.  
    • Assist the Senior Finance Officer in streamlining financial processes to enhance efficiency, ensuring compliance with regulatory requirements. 
    • Assist in monitoring budgets and expenses, providing regular updates to the Senior Finance Officer and departmental managers. 
    • Assist in preparing financial reports for both internal use and external stakeholders, such as donors or regulatory bodies. 
    • Maintain organised and comprehensive financial records, ensuring easy retrieval and compliance with data protection regulations. 
    • Assist the Operations team by ensuring all assets are properly tagged, tracked, and maintained. 
    • Reconcile and manage the petty cash, ensuring all disbursements are appropriately documented and authorised. 
    • Act as a bridge between the district, provincial, and national office staff, ensuring seamless financial communication and reporting 

    Requirements:

    • A Diploma in Finance, Accounting, or related field. 
    • Aspiring to register with a professional body such as SAIPA, CIMA, ACCA, SAICA or equivalent. 
    • Minimum of 2 years relevant experience in Bookkeeping or related financial roles. 
    • Experience in an NGO environment.  
    • Experience working on projects funded by institutional donors. 
    • Familiarity with Sage Intacct is an advantage. 
    • Adept at cash management, risk assessment, and financial software/tools. 
    • Outstanding analytical, organisational, and problem-solving abilities. 
    • Excellent communication skills and a passion for financial transparency. 
    • Knowledge of industry best practices, regulations, and compliance measures.

    go to method of application »

    Field Worker (Onsite) - Hillcrest

    Duties and Responsibilities include but not limited to:

    • Serves as the community mobiliser for the clinical trial unit and shall be responsible for facilitating activities in the communities.  
    • Sustains and enhances established partnerships already accomplished with the project and community stakeholders.  
    • Explores scope for more possible partners, governmental, non-governmental and civic society organisations to identify communities and individuals who would potentially qualify for studies conducted at the unit. 
    • Successfully mobilise no less than allocated screening targets for the various studies conducted at the clinic. Targets are study specific and will be communicated with each new study.  
    • Conduct mobilisation and outreach activities as per the schedule of events. 
    • Facilitate workshops, dialogues, small groups and one on one sessions with the aim of recruiting clients for the studies at the unit. 
    • Foster heightened awareness regarding Tuberculosis (TB) and Human Immunodeficiency Virus (HIV).
    • Follow up on clients and/or potential clients. 
    • Address patient's questions and offer information on misconceptions.  
    • Distribute pamphlets and posters and arrange health workshops with community organisations.  
    • Collect patient data as required. 
    • Provide feedback and reports to the clinical team and ultimately, the head of the unit.
    • Ensure THINK vision, mission and values are reflected in all job outcomes.

    Requirements:

    • Grade 12 certificate. 
    • Minimum of 2-5 years working experience within a similar role preferably withing a clinical trail environment. 
    • a Diploma or Degree in the field of Nursing or Community Development is an advantage. 
    • a Drivers license is a must with a PDP being an added advantage. 
    • Ability to present, persuade, and communicate effectively with various stakeholders, both internal and external.
    • Fluency in Local Languages.

    Method of Application

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