Latest Vacancies at Affirmative Portfolios

Overview:

The key account manager is responsible for handling the most important client accounts the company. These accounts make up the highest percentage of company income, and the key

account manager must build and maintain a strong relationship with the client. They will be the lead point of contact for all key client matters, anticipate the client’s needs, work within the company to ensure deadlines for the client are met, and help the client succeed. The key account manager will also bring in new business from existing clients or contacts and will
develop new relationships with potential clients.to handle any inbound call directed at any of in the inbound queues hosted in our call centre.

Requirements:

• Bachelor’s degree in marketing, business administration, sales, or relevant field
• Master’s Degree an added advantage
• (4) Four to (5) Five years’ previous work experience in sales, management, key account management, or relevant experience
• Experience with CRM software and the Microsoft Office Suite with emphasis on superior Excel skills.
• Able to analyze data and sales statistics and translate results into better solutions
• Strong negotiation skills, with ability follow-through on client contracts

Key Responsibilities:

• Developing a solid and trusting relationship between major key clients and company
• Resolving key client issues and complaints
• Developing a complete understanding of key account needs
• Anticipating key account changes and improvements
• Managing communications between key clients and internal teams
• Managing account team assigned to each client
• Strategic planning to improve client results
• Negotiating contracts with the client and establishing a timeline of performance
• Establishing and overseeing internal budgets with the company and external budgets with the client
• Working with design, sales team, creative, advertising, logistics, managers, marketing and team members from other departments dedicated to the same client account to ensure the highest quality of materials are being produced and all client needs met
• Collaborating with the sales team to maximize profit by up-selling or cross-selling
• Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies

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Sea Freight Industry

Knowledge and Experience:

• Have specialist knowledge of freight forwarding and clearing documents, procedures and practices gained through at least 7 years multi model estimates experience
• Numeracy Skills
• Customer service orientation – Able to handle a demanding customer and sales environment

Qualification:

• Matric with Mathematical subjects
• 3-year Import or Export related qualification at NQF level 5

Overall/Key Responsibilities:

• Solution and strategy of estimating and preparation of freight movement requests
• Record and reporting on sales estimates
• Ensure all KPI’s are accurate and met
• Responsible for quarterly reports
• Maintain effective communication with internal and external clients
• Comply with the requirements of the quality management system

Advantageous Attributes:

• Customer service orientation – Able to handle a demanding customer and sales environment.
• Detail oriented – Accuracy and attention to details
• Good problem solving and decision-making skills.
• The ability to work independently and handle pressure.
• Experience in freight forwarding pricing area (estimates, rates management, tender management) an advantage.
• Must be KPI driven

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Education Required:

Minimum-

• Relevant Degree (NQF 7) OR Airline Transport Pilot Licence OR Equivalent Qualification

Ideal-

• Chief Pilot or Grade II Instructor with 7500hrs of which 200 as PIC

Minimum Experience Required:

• Management experience – 5 to 7 years
• Relevant Aviation Technical Experience in Flight Operations – 10 Years

Key Responsibilities/KPA/MAIN Outputs:

Legislative responsibilities (25%)-

• As an authorised officer of the organisation, responsible for conducting audits on all Air Operators, as per Master Surveillance Plan, to establish compliance to the Regulations. Thorough analysis of all Air Operator audit reports. Accountable for the correct decision to either renew or withdraw Air Operator Certificates based on audit outcomes. Exercise the powers delegated in terms of the legislation to authorise, vary or withdraw certificates, licenses, permits based on audit outcomes. Exercise the powers delegated in terms of the legislation to authorise, vary or withdraw certificates, licenses, permits and approvals in respect of Air Operators. Initiate regulatory review and submit to CARCOM

Planning (15%)-

• Develop annual oversight plans and safety promotion plans. Develop and monitor mentoring plans

Financial Planning and Control (10%)-

• Develop accurate activity revenue and costing, planning and budgets

Operational Management (15%)-

• Define the scope of oversight requirements, scope of work, and resources required, schedule work program and control performance

Liaison and Policy (10%) –

• Represent the Authority in negotiations and liaise with stakeholders and industry bodies

Communications and Safety Promotion (10%) –

• To project a satisfactory image of the company to all stakeholders. To provide industry feedback to the Authority

Management of Direct Reports (15%)-

• Manage key performance areas of directly reporting personnel to ensure achievement of their agreed objectives

Functional and Technical Competencies:

• Investigation Skills (Advanced)
• Research and Root cause analysis (Advanced)
• Managing Complexity (Advanced)
• Safety Management (Advanced)
• Monitoring and Evaluation (Intermediary)
• Aircraft Accident Investigation (Advanced)
• Diversity Management (Advanced)
• Analytical Skills (Advanced)
• Accident Report Writing (Advanced)

Competencies (Skills/Behavioural):

• Judgment and Decision Making (Advanced)
• Problem Solving and Analysis (Advanced)
• Attention to Detail (Advanced)
• Planning and Organising (Advanced)
• Technological Acumen (Advanced)
• Innovation (Advanced)
• Stakeholder relationship management and engagement (Intermediary)
• Self-Leadership (Advanced)
• Resilience (Intermediary)
• Learning Orientation (Advanced)
• Communication/Interpersonal Skills (Advanced)
• Report Writing (Advanced)
• Displays Diplomatic Protocol (Advanced)
• Risk Management (Intermediary)
• Cross-Functional Collaboration (Intermediary)
• Learning Agility (Intermediary)
• Customer Service Excellence (Intermediary)
• Project Administration (Advanced)
• Time Management (Intermediary)

Leadership Competencies:

Leading Shelf:

• Emotional Intelligence (Advanced)
• Adaptability (Advanced)
• Influencing (Intermediary)
• Learning Agility (Intermediary)
• Accountability & Responsibility (Advanced)
• Leading Others :
• Leadership (Advanced)
• People Management (Advanced)
• Diversity Management (Advanced)
• Negotiation Skills (Intermediary)
• Monitoring & Evaluation (Intermediary)
• Conflict Management (Advanced)
• Developing Others (Advanced)

Leading the Organisation:

• Systems and Strategic Thinking (Advanced)
• Project Management (Intermediary)
• Business Acumen (Intermediary)
• Change Management (Intermediary)
• Corporate Governance and Fiduciary Duties (Intermediary)
• Financial Acumen (Intermediary)
• Diplomacy (Intermediary)
• Decision Making (Advanced)

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Overview:

A strong Project Manager required with 5-8 years of project management and related experience.  Must have relevant experience working with business related projects comprising of  business, operational, services and commercial projects throughout the business. A Project Management Professional (PMP) certification is preferred.  Strong familiarity with project management software tools, methodologies, and best practices are required.

Knowledge/Experience/Expertise:

• 5-8 years of project management and related experience.
• Project Management Professional (PMP) certification preferred.
• Strong familiarity with project management software tools, methodologies, and best practices.
• Excellent and proven negotiation skills.
• Proven ability to solve problems creatively.
• Strong familiarity with project management software tools, methodologies, and best practices.
• Attention to detail.
• Analytical skills
• Strong Business Acumen.
• Leadership skills
• Good communication skills (written &verbal) and strong Interpersonal skills.
• Work across various business units
• Projects – Business  perspective projects across (an all-rounder, exposed to business, operational, services and commercial projects throughout the business)
• Risk management. Planning and organising.
• Ability to handle pressure.
• Change Management skills.
• Customer Centricity.
• Ability to analyse documents and make recommendations.
• Strategic Thinker.
• Financial understanding

Key Responsibilities:

• Project(s) planning and Development.
• Project(s) monitoring in line with the agreed project plan(s) and milestones.
• Management of the Financial Resources.
• Performance Evaluation of the Project(s).
• Management of the Project Office.
• Comply with the requirements of the quality management system.

Qualification Required:

• Grade 12
• 3 Years Project Management qualification or a relevant Qualification
• Project Management Professional (PMP) certification preferred.

Advantageous Attributes:

• Customer service orientation – Ability to handle a demanding customer environment.
• Good problem solving and decision-making skills.
• Ability to handle pressure and meet all deadlines.
• Ability to be adaptable as this is a constantly changing environment.

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Summary

• The sales consultant role is centred on generating sales for the business, and ensuring all related processes run smoothly so that our client’s needs are fulfilled.

Outcome:

Sales targets are met:-

• The companies sales processes is followed, and sales dialogue focuses on client needs over “product” features.
• Sales volumes are to be achieved in accordance with the targets to be discussed with potential candidate.
• Pipeline is managed with sufficient deals in all sales stages (so the sales, sales targets, seat costs, commissions and sales bonusses may be managed effectively).

Primary responsibility of the sales consultant

• The role of the sales consultant is firstly to understand, comprehend and grasp all of the services and “products” that the company has on offer to the market.  Training will be given to the successful candidate upon joining the company.
• The sales consultant must understand how to research, find and assimilate leads, prospects and potential customers in format that leads to high sales activity and high sales closure.
• The sales consultant must be able to demonstrate superior skills with regards the generation and prospecting of new leads/prospects.
• The sales consultant must ensure that new business appointments are made daily.  New business appointments will be conducted by virtue of face-to-face meetings with prospects and potential customers.
• The sales consultants must be able to research, learn and understand the Racking, shelving and mezzanine floor industry including the following aspects:
• Industrial and retail racking and shelving systems
• Mezzanine flooring
• Complete ecosystem of industrial and retail storage products
• Complete ecosystem of material handling products
• Measuring and calculating of specific technical client requirements in respect of racking, shelving, and mezzanine flooring (warehouses, factories, retail stores, etc.)
• The supply and installation, after-sales support as well as product maintenance methodologies
• Utilising CAD for designing and drawing of customers order specifications.
• The sales consultant will source new clients and opportunities and managing the sales process from start to finish.
• The sales consultant must demonstrate advanced product knowledge of the companies products and services to potential  customers, prospects, clients as well as the company’s internal stakeholders.
• The sales consultant will ensure that all potential customers, leads, and prospect information is updated on the company’s CRM system and database
• The sales consultant will provide management with weekly and monthly reports on all sales activity
• The sales consultant will ensure that he/she meets with potential customers’ requests, requirements and needs to drive and increase the company’s sales.
• The sales consultant will adhere to all company policies and procedures
• The sales consultant will collaborate with all other employees, managers, and directors to ensure that the company remains relevant in its client base and market niche.
• The sales consultant will follow up with any client queries diligently and efficiently
• The sales consultant will utilise technology to his/her advantage where necessary to enhance the company image and to drive sales
• The sales consultant will also aid on all ad-hoc and additional tasks requested by management as and when required.  This will include training, learning and development, research, engaging with internal and external stakeholders and parties of the company as well as beyond the normal day-to-day sales consultant

Knowledge and experience

• Very good understanding of sales cycles, sales stages, pipeline management and conversion ratios
• Ability to analyse a market and identify sales opportunities
• Excellent sales skills
• Good computer literacy in Microsoft Office and smart mobile devices
• Matric is mandatory
• Valid drivers license and own vehicle
• Minimum of 5 years’ experience as a successful salesperson with industrial racking, shelving, and mezzanine flooring industry (RSM industry)
• Extensive coldcalling
• Ability to source new transactions/deals on a continuous basis
• Schedule first and follow up meetings with potential clients/prospects
• Provide all the technical expertise in creating a solution for the potential clients/prospects.
• Ability to analyse, assess, translate, design and structure a solution for a prospect in a format that is acceptable
• Ability to utilize CAD software
• Ability to create a bill of materials
• Ability to negotiate with the companies executives
• Post sales servicing to clients
• Ability to build deep market and client relationships
• Ability to mine and service and extensive client base and to grow the companies client base

go to method of application »

Summary

• The sales consultant role is centred on generating sales for the business, and ensuring all related processes run smoothly so that our client’s needs are fulfilled.

Outcome:

Sales targets are met:-

• The companies sales processes is followed, and sales dialogue focuses on client needs over “product” features.
• Sales volumes are to be achieved in accordance with the targets to be discussed with potential candidate.
• Pipeline is managed with sufficient deals in all sales stages (so the sales, sales targets, seat costs, commissions and sales bonusses may be managed effectively).

Primary responsibility of the sales consultant

• The role of the sales consultant is firstly to understand, comprehend and grasp all of the services and “products” that the company has on offer to the market.  Training will be given to the successful candidate upon joining the company.
• The sales consultant must understand how to research, find and assimilate leads, prospects and potential customers in format that leads to high sales activity and high sales closure.
• The sales consultant must be able to demonstrate superior skills with regards the generation and prospecting of new leads/prospects.
• The sales consultant must ensure that new business appointments are made daily.  New business appointments will be conducted by virtue of face-to-face meetings with prospects and potential customers.
• The sales consultants must be able to research, learn and understand the Racking, shelving and mezzanine floor industry including the following aspects:
• Industrial and retail racking and shelving systems
• Mezzanine flooring
• Complete ecosystem of industrial and retail storage products
• Complete ecosystem of material handling products
• Measuring and calculating of specific technical client requirements in respect of racking, shelving, and mezzanine flooring (warehouses, factories, retail stores, etc.)
• The supply and installation, after-sales support as well as product maintenance methodologies
• Utilising CAD for designing and drawing of customers order specifications.
• The sales consultant will source new clients and opportunities and managing the sales process from start to finish.
• The sales consultant must demonstrate advanced product knowledge of the companies products and services to potential  customers, prospects, clients as well as the company’s internal stakeholders.
• The sales consultant will ensure that all potential customers, leads, and prospect information is updated on the company’s CRM system and database
• The sales consultant will provide management with weekly and monthly reports on all sales activity
• The sales consultant will ensure that he/she meets with potential customers’ requests, requirements and needs to drive and increase the company’s sales.
• The sales consultant will adhere to all company policies and procedures
• The sales consultant will collaborate with all other employees, managers, and directors to ensure that the company remains relevant in its client base and market niche.
• The sales consultant will follow up with any client queries diligently and efficiently
• The sales consultant will utilise technology to his/her advantage where necessary to enhance the company image and to drive sales
• The sales consultant will also aid on all ad-hoc and additional tasks requested by management as and when required.  This will include training, learning and development, research, engaging with internal and external stakeholders and parties of the company as well as beyond the normal day-to-day sales consultant

Knowledge and experience

• Very good understanding of sales cycles, sales stages, pipeline management and conversion ratios
• Ability to analyse a market and identify sales opportunities
• Excellent sales skills
• Good computer literacy in Microsoft Office and smart mobile devices
• Matric is mandatory
• Valid drivers license and own vehicle
• Minimum of 5 years’ experience as a successful salesperson with industrial racking, shelving, and mezzanine flooring industry (RSM industry)
• Extensive coldcalling
• Ability to source new transactions/deals on a continuous basis
• Schedule first and follow up meetings with potential clients/prospects
• Provide all the technical expertise in creating a solution for the potential clients/prospects.
• Ability to analyse, assess, translate, design and structure a solution for a prospect in a format that is acceptable
• Ability to utilize CAD software
• Ability to create a bill of materials
• Ability to negotiate with the companies executives
• Post sales servicing to clients
• Ability to build deep market and client relationships
• Ability to mine and service and extensive client base and to grow the companies client base

go to method of application »

KEY PERFORMANCE AREAS:  

The Creative Team Lead assumes responsibility for the creative outputs of the Graphic Design team and the creative work coming out of the Group Marketing department, maintaining standards for all design aspects and upholding the brand integrity of the various brands in the group through effective management of the design team.

RESPONSIBILITIES INCLUDE:                           

• Providing leadership, motivation and mentoring to the Graphic Design team with a view to aligning them with departmental goals and ensuring they work together as a high-performing design team.
• Ensuring that our brands remain innovative and current, positioning our various brands ahead of our competition and adhering to our internal best practice standards.
• Supporting the Management of the Marketing department to ensure that the output from the Graphic Design team is cutting-edge, efficient and consistent with the Brands across all marketing channels and collateral.
• Managing all aspects of creative direction and designs in collaboration with the communications team.
• Working from internal briefs to generate ideas/concepts to implement and produce effective creative outputs in line with company and/or entity strategic objectives.
• Communicating and clarifying creative briefs, concepts and ultimate objectives to the Graphic Design team as well as setting and managing expectations around work allocation and deadlines
• Mentoring, supporting and providing leadership to the team of Graphic Designers to ensure their design output meets the intended strategic objective of the project or tasks, and that they are leveraging current tools and processes to support departmental goals
• Driving initiatives to ensure that the Graphic Design team remain current and up to date with the latest skills and trends in the Graphic Design arena.
• Supporting Graphic Designers to manage their time effectively in order to meet the demanding requirements of the business and meet their performance metrics.
• Quality control of all Graphic Design team creative outputs in line with brand standards and desired objectives- including proofing and reviewing deliverables and project processes.

Position Requirements:

• 5+ Years experience in an in-house corporate or agency marketing/design department
• Graphic Design and/or Marketing management qualification including equivalent experience
• Ability to represent and communicate art direction with supporting data/strategy
• Expert level in InDesign, Adobe Illustrator Adobe Photoshop & PowerPoint
• Extensive experience with stakeholder management including pitching concepts to multiple and varied stakeholders  
• Previous experience managing a team including managing projects to meet objectives and deadlines
• Excellent verbal and written communication skills in English
• Strong organizational skills with excellent attention to detail
• Ability to multitask and work under pressure
• The qualified & experienced candidate needs to be: