Latest Vacancies at AFGRI Equipment

Description

To ensure the effective execution of sales and control of stock

Requirements

REQUIRED MINIMUM EDUCATION/TRAINING    

• Grade 12

REQUIRED MINIMUM WORK EXPERIENCE            

• 1-year experience in a direct sales environment

KEY PERFORMANCE AREAS         

• Ensure efficient customer service to walk-in clients at the branch.
• Ensure that customers are made aware of additional products to enhance sales.
• Monitor stock levels and ensure that stock is ordered from the supplier or procurement.
• Take receipt of stock and ensure correct countsReceive stock from receiving department and ensure correct pricing.
• Conduct stock counts on a daily, weekly and monthly basis

TECHNICAL KNOWLEDGE/ COMPETENCIES          

• Good knowledge of AFGRI Retail’s product range
• Computer literacy
• Customer Service
• Policies and procedures

BEHAVIOURAL COMPETENCIES

• Good interpersonal skills
• Business acumen
• Customer awareness
• Time management
• Accountability
• Self-development
• Conceptual ability

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Description

To provide world-class customer service to all internal and external clients.

Requirements

REQUIRED MINIMUM QUALIFICATION

• Grade 12

REQUIRED MINIMUM WORK EXPERIENCE

• 2 years client service experience or related experience within a manufacturing environment.

KEY PERFORMANCE AREAS

• Ensure that there is enough floor stock by placing orders on time. (blk and bags)
• Recon 40kg bags – Pull 40kg bag report
• Cash Sales will open at 8.00am until 4:00pm Monday to Friday.
• Process cash sale orders on Milas and then phone head office (Debtors) to release the orders on the system so invoices can be printed (CBO customers)
• Ensure that orders requiring an authorisation order number are only scheduled when the order number has been obtained by TA or the customer.
• Scheduling of bulk & bag products for production
• Ensure that the working area is neat and save (Housekeeping).
• Comply with company policy and procedures as well as the Health and Safety Act; Pest Control, PPE.
• Determine risk areas, apply safety practices,
• Participate as an active member of the HACCP team member.
• Identify and report non-conforming products in store.
• Taking and processing all orders.
• Record all orders and ensure that bulk orders are to be filed according to the expected date of delivery.
• Capture all orders on Milas upon receiving them.
• Ensure that sales quotes are done and sent through to customers at the time of the email or telephone call.
• Ensure the proof of payment with the order number is sent to head office for release via email followed by telephone call.
• Ensure sales quotes are done timeously so as not to keep the customer or the TA waiting.
• Manage and control outstanding orders
• Record keeping of all bulk client's needs and special arrangements.
• Communicate any problems or late deliveries and any changes or urgent orders with the Production Manager or T.A.'s or Production controller.

TECHNICAL KNOWLEDGE/ COMPETENCIES

• Computer literate
• Good interpersonal skill
• Excellent client relations
• Stress management and crisis management
• Attention to detail
• Organized and strong administrative skill

BEHAVIOURAL COMPETENCIES

• Positive and friendly
• Assertive
• Punctual and accurate

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Description

Repair and maintain agricultural and related equipment as a service

Requirements

REQUIRED MINIMUM EDUCATION/TRAINING    

• N2 Qualified Technician

REQUIRED MINIMUM WORK EXPERIENCE            

• 3 years’ relevant experience (including training as Apprentice)

KEY PERFORMANCE AREAS         

• Perform repairs and maintenance of tractors and equipment
• Build and maintain good customer relationships and ensure that customer queries and complaints are resolved within the prescribed turnaround time
• Update job cards
• Maintain a safe work environment and ensure that protective equipment is used as prescribed
• Ensure compliance with health and safety regulations

TECHNICAL KNOWLEDGE/ COMPETENCIES          

• Valid drivers licence
• Good product knowledge in the repair and maintenance of tractors and equipment
• Good time-keeping abilities
• Communication skills

BEHAVIOURAL COMPETENCIES 

• Willingness to work in hot areas as well as outside locations
• Good time management
• Energetic and self-motivated
• Safety cautious
• Problem analysis
• Focus on quality
• Accountability
• Ability to work alone as well as in a team
• Good customer service and interpersonal behaviour