Multiple Vacancies at Discovery Limited

Key Purpose

The primary purpose of this role is to support the HR Team across the employee life cycle in line with the Discovery Life business and people strategy..

Areas of responsibility may include but not limited to:

• Facilitate the implementation of strategic HR related initiatives and fully support specific teams within the business unit.
• To source suitable candidates for vacant roles in order to fulfil demands of the business. This also includes creating talent pools for high turnover roles as well as focusing on IT systems recruitment.
• Build and maintain relationships with all stakeholders throughout the recruitment process to ensure proper communication and feedback at all times.
• On boarding; accountable for successful on-boarding of new recruits, from offer acceptance to completion of induction to ensure a meaningful and positive candidate/new recruit experience.
• Conduct Stay (Orientation) and exit interviews and compile related trends reports.
• Manages and mitigates risks in area of accountability and ensures clean Audit, Risk and Compliance reports
• Facilitate Industrial Relations support and advise, in line with central IR processes.
• Project Management – effective implementation of Ad hoc required HR project

Education and Experience

Essential:

• Matric
• Related HR tertiary qualification (Degree or Diploma)
• 2 - 3 years HR consultant / Generalist experience in a Corporate/ Service environment
• Minimum of 2 years’ recruitment (including bulk recruitment experience within the Financial Services/ Insurance Industry

Advantageous:

• Experience with IT recruitment

Technical Skills and Knowledge

Essential:

• General understanding of the LRA and BCA
• Advanced level proficiency in MS Office applications, especially Excel
• Experience in bulk recruitment; Competency based interviewing

Advantageous:

• Experience with Psychometric assessments
• Understanding of Insurance Industry
• Knowledge of Discovery’s Policies and Procedures

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Key Performance Area

Tasks

Strategic:
Assist in attending to management queries.
Build / maintain relationships with the Discovery companies and other Assurance Providers:

• Discovery Invest, Life, Group Life, Insure, Corporate, Health, Vitality RSA, Vitality Group, Vitality Health, Vitality Life, External Audit.
• Technical
• Knowledgeable in:
• IT General Controls
• Application Controls
• Technical Infrastructure
• Project and Programme Management
• Cyber and Information Security
• Data Assurance, Data Analytics, continuous auditing via Computer Assisted Auditing Techniques (CAATs): advantageous

Operational:

• Perform audits in line with Audit Methodology.
• Assist in defining scope and approach of audits.
• Prepare Letter of Engagement, Audit Planning Memorandum (APM), system descriptions, walkthroughs, process flow diagrams, risks and controls matrix (RACM), test procedures and address review notes where applicable.
• Prepare finalised working papers and evidence for all components of work, as per standards set in the Audit Methodology.
• Ensure that working papers are appropriate and include: Objective, Risk, Controls, Tests, Results, Conclusion and supporting documents.
• Prepare the draft report which includes criteria, detailed findings, root cause, potential consequences, recommendations and management actions.
• Complete action plans on file.
• Provide feedback to Audit Manager regarding progress on activities.
• Advise Audit Manager immediately of any problems experienced on audit section.
• Assigned work is completed on time and within budget.
• Completion of time-sheets on a weekly basis.
• Request feedback from business management (client satisfaction survey).
• Escalate cases where feedback is not received.

Follow-ups:

• Follow up on outstanding audit issues and management actions.
• Preparation of follow-up progress reports.

Development:

• Self-development: studying, attending courses, external courses, e-Learnings.
• Present training to the IT audit team.
• Completion of mini-appraisals
• Schedule meetings with Audit Manager for the combined review of mini appraisals.
• General:
• Stay up-to-date with Internal Audit profession Information Technology developments and industry developments.
• Ongoing development and improvement of audit methodology.
• Travel if required.

Qualification:

• As a guideline, the following qualifications are recommended:
• B Degree or equivalent (and relevant) qualification (with Computer Science / Computer Auditing / Information Systems / Auditing as majors)
• CISA / CISM / CRISC / CGIT (one or more of the afore mentioned are advisable)

Experience:

• 2+ years audit experience.
• IT General Control Reviews.
• Application control reviews.
• Experience with regards to the following would be deemed as an advantage (and could be required for career progression):
• Internal controls
• Risk management framework (COSO)
• IT General Control reviews
• Application Control reviews
• Corporate and IT governance
• IT Infrastructure technical knowledge (reviewing of databases and operating systems)
• CAATs / data analytics
• Cyber and information security

Computer literacy

• The following would be deemed as an advantage (and would be required for career progression):
• Studying towards or in possession of relevant Bachelors or Honours Degree

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Key Purpose

Lead a highly specialized actuarial team providing product, market, and strategic insights to increase new business for Discovery Insure.  This involves the development and dissemination of effective sales strategies, compelling product positioning and tools for advisors & clients

Areas of responsibility may include but not limited to

• Provide customised support for specific sales opportunities and new business initiatives
• Package and drive the roll-out of new products and benefits through the annual launch cycle
• Develop and present roadshow, PPD and training material
• Provide technical product support to distribution and servicing channels.
• Develop compelling analytical content and product toolkits to demonstrate how the Discovery Insure value propositions deliver exceptional value to clients, advisors and other stakeholders
• Produce objective industry analysis and market insights which clearly position Discovery Insure as the authority on how the industry operates and the broader competitor landscape
• Utilise technical product knowledge, including understanding of competitors, to identify 
• business opportunities

Support R&D decision-making and strategy through distribution and client insights

Qualification and Experience (Advantageous)

• Matric
• Actuarial Qualification – Good progress with Actuarial exams
• At least 5 years business experience, with a proven record of innovation, delivery, and performance
• Collaborates mainly with the product development, MIS, pricing, distribution, and marketing
• Works with advisors and broader stakeholders such as partners and media

Knowledge

• Modelling skills preferred (Basic)
• Programming Skills: VBA & SQL (Intermediate)
• Microsoft Office (Excel, PowerPoint, and Word) (Advanced)

Personal Attributes and Skills

• Deciding and initiating action    
• Working with People
• Presenting and Communication Information
• Writing and Reporting
• Analysing
• Creating and Innovating
• Following Instructions and Procedures
• Entrepreneurial and Commercial Thinking

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Job purpose

Under the guidance of one’s manager and the HealthyFood Studio Team, provides the highest quality, professionalism and representation of the Discovery Brand and values. To be a brand ambassador to the HealthyFood Studio and have a true reflection of the nutrition philosophy. To oversee the general running and management of a cooking studio. To maximize guest satisfaction with the utmost skills, knowledge, quality and expertise.

Duties and responsibilities

• Run HealthyFood Studio cooking classes daily, ensure passion and philosophy is given in every class presented. 
• Oversees all kitchen duties, recons, stock take, wastages, breakages, staff rosters, and health and safety regulations.
• Manages all food production, for classes, team builds, master classes, events and all catering requirements.
• Maximises guest satisfaction for all classes, events and catering.
• Adheres to the Discovery’s’ brand, core values, standards, ambitious and innovative attitude to do more.
• Assures staffing rosters are managed, and communicated with external party.
• Relationship management with all supplier partners.
• Coordinates activities, times and communicates priorities to ensure correct preparation and delivery of food for functions, events and classes.
• Monitors and facilitates communication between kitchen production and service staff.
• Coordinates with the relevant departments and HFS coordinator.
• Ensures readiness and compliance in a case of a last minute change.
• Checks that staff meets and exceeds internal customer service expectations by training and encouraging staff to use ‘Yes I Can’ principles and standards.
• Identifies training needs and makes sure staff receives training, including skills training to produce consistent results.  
• Brand Ambassador roles and responsibilities, oversee all media and PR events related to HFS, travel required.
• Written content for articles, filmed for various video content.

Qualifications

• Matric certificate - NQF – National Qualification Level.
• City and Guilds qualification in professional cookery.
• Minimum of 6 years’ experience, sous chef’s positions.

Working conditions

Working Hours: (Shift based)

• Tuesday – Sunday 06h00 – 23h00
• Public Holidays – 06h00 – 23h00
• Classes, functions, events and catering to happen at the HealthyFood Studio in Discovery 1DP building.
• Marketing events – Outside of HealthyFood Studio, adhoc bases. 
• Travel – Throughout the year, adhoc bases.

Laws, Regulations and Policies

• Monitors and makes sure staff follows all applicable laws, especially in regards to food safety and sanitation.

Healthy and Safety

• Adheres to all health, sanitation and food safety rules and regulations and makes sure that all staff adheres to these.
• Ensure that all potential and real hazards are reported and reduced immediately.
• Fully understand the building emergency procedure for the safety and security of the guests and employees.
• Stimulates and encourages general awareness of health and safety.
• Ensure that the highest standards if personal hygiene, dress, appropriate uniform, appearance, and conduct is maintained by all employees in the department.

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Key Purpose

The Vitality PMO is responsible for driving the delivery of brilliant products that make people healthier, increase member growth and engagement and strengthen our business. We are looking for an experienced Senior Agile Project Manager to join our team of driven and dynamic project management professionals. In this role you will be responsible for managing the delivery of high-quality projects which span over multiple business areas and business partners within the Discovery Vitality environment and, ensuring that the project objectives and business requirements are timeously met.

Personal Attributes and Skills

• Exceptional analytical, problem solving and research skills.
• Ability to communicate complex topics clearly and concisely
• Creative thinking and the ability to operationalize innovation.
• An ability to deal with complex issues as well as migrate between detail and high-level requirements.
• A drive and commitment to exceed expectations.
• Reliability and dependability – can be counted on.
• Strong leadership and coaching skills.

Areas of responsibility may include but not limited to

• Apply and adhere to project management principles and processes and ensure that they are effectively applied throughout the lifecycle of the project, through to project closure and operational handover.
• Apply lean-agile principles and practices to help the organisation respond to change, create flow of value, transparency and drive relentless improvement.
• Manage a programme of initiatives and apply scaled agile practices such as PI Planning, Scrum of Scrum and Program Kanban boards to help align and coordinate dependencies and create visibility of program progress and risks.
• Coach and mentor project manages working on initiatives within your programme.
• Compile, update and manage the programme and project plan.
• Produce weekly status reports depicting RAG status, programme / project progress and proactive steps to move projects to green.
• Effectively and proactively identify and mitigate risks and resolve issues.
• Effective project stakeholder communication and management.
• Supporting, guiding, motivating and facilitating the project teams throughout the project processes. 

Education and Experience

• A tertiary education (Degree or Diploma).
• A formal Project Management Diploma / certification.
• A scaled agile certification.
• At least 5 years of formal Project Management experience is required.

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Key Purpose

Create, review and execute of testing within the Discovery Insure systems environment Identifying opportunities to improve and review ways of testing and impact on the delivery pipeline.

Areas of responsibility may include but not limited to

• Write test scripts using an automation test tool for both front end and API  
• Identifying test conditions and creating test designs, test cases, test procedure specifications and test data Implement tests in the test environment
• Execute and log test scripts, evaluate the results and document problems found
• Monitor the testing and the test environment and gather performance metrics for automation
• Review work, including test specifications, defect reports and test results
• Review and contribute to test plans, as well as analysing, reviewing, and assessing requirements and design specifications

Behavioural Attributes and Skills

Skills

• Knowledge of automation test tools such as Selenium, Katalon, SOAPUI and Postman
• Knowledge of Java or Groovy scripting for automation
• Knowledge of SQL
• Knowledge of both REST and SOAP APIs
• Knowledge on automation frameworks and its set up
• Ability to write test scripts from scratch and compile a test library
• Ability to commit, compile and deploy test scripts to server and run them in different environments
• Run scripts using automation tools
• Knowledge of BitBucket, Jenkins and Jira
• Writing and Reporting
• Learning and Researching
• Planning & Organising
• Delivering Results and Meeting Customer Expectations
• Coping with Pressure and Setbacks

Qualification

• Matric (Essential)
• Test Automation Certificate (Advantageous)
• BSc (Advantageous)

Experience

• 2-4 Years Test Automation (Essential)
• 1 Year Test Analysis in a commercial short-term insurance environment (Advantageous)

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Key Purpose

The main purpose of this role is the administration of all Discovery Invest products, including but not limited to credit control, servicing, payments and handling telephonic queries from policyholders, financial advisors and franchises.

Areas of responsibility may include but not limited to

• Administration of all Discovery Invest products
• Handling telephonic queries from policyholders, financial advisors and franchises
• Liaising with clients and franchise in obtaining outstanding requirements
• Relationship building with financial advisors and internal and external colleagues /clients
• Statistics of workloads
• Assisting with testing and system implementations

Personal Attributes and Skills

• Questioning techniques
• Customer service orientation
• Conflict handling
• Good communication skills
• Relationship building skills
• Results orientation
• Assertiveness
• Positive attitude
• Commitment
• Time management skills

Education and Experience

• Matric
• Degree or relevant industry related qualifications
• 2-5 years Administration experience within LISP Industry
• Knowledge and understanding of Long-Term Insurance Legislation
• Knowledge and understanding of the Lisp industry and retirement products
• Experience in Employee Benefits Administration
• Experience using the following systems is an added advantage:
• Paradigm
• Compass

EMPLOYMENT EQUITY   
                             
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.