Open Positions at DSV

Main Purpose of the Role

• The main purpose of this role is to protect, retain and grow existing customer base for the allocated region and meet monthly and annual retention targets.

Minimum Requirements

• Grade 12 / Matric
• 2-3 years Key Account Management / sales experience in prospecting for new business and achieving retention targets set
• Experience in Tender Management
• Experience in selling cross silo solutions
• Be able to work with MS Office packages ( word, excel)

Duties and Responsibilities

• Maintain, protect and grow the existing client base in the distribution market for the allocated region and meet monthly and annual retention targets that have been set
• Prospect the current allocated client base for additional distribution to continue to grow the revenue
• Monthly billing and financial reporting shared with the various client stakeholders
• Analysis of sales related information and report weekly to regional sales manager
• Maintaining client data and update regularly to MSD
• Continuous reporting on competitor and industry analysis
• Assist in tender/proposal production and delivery (preparation and presentation)
• Create sustainable value for customers by adopting an innovative approach to their business
• Ensure that the required monthly and accumulative targets are met
• Implementation and communication of confirmed additional business is shared with all stakeholders
• Management of debtor’s days of clients within the companies requirements
• Ensure regular Inter department communication
• Identifying cross silo solutions and work with other Department heads to ensure successful partnerships
• Ensure all client files are updated and maintained as per the company procedures and Quality Management System
• Reporting day to day to the Sales Manager where needed / requested
• Weekly and Monthly reporting (where needed / requested) to client 
• Update and maintain the internal DSV CRM System (MSD)
• Meet the expected client call and meeting ratio KPI as indicated by your Manager and as the agreed minimal acceptable standards document
• General administrative duties – daily
• Carry out any other duties as and when requested by Management

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Qualification(s):

• Matric

Computer Skills:

• 3-5 years experience in using WMS
• Advantage: 2 years experience and working knowledge of Warehouse Management systems preferred

Job-related Requirements:

• 2yrs+ experience in an Automotive Production environment
• 1y+ Production/Work Planning experience
• Minimum of 6 months experience as a Team Leader in a production environment or acting as a Team Leader for more than 6 months
• Leadership skills – must be able to lead teams and have had a minimum of a year of leading a team
• Minimum of 1 years’ experience with client interaction
• Atleast 1 year exposure & experience to SHERQ
• Ability to work extended hours when required

ADDED ADVANTAGES FOR THIS ROLE:

• Experience as a team leader in a Production line supply environment
• Ability to work under pressure
• Team player

MAIN PURPOSE OF THE ROLE:

• The team leader will be required to lead the shift team and report into the Supervisor.
• The team leader will be required to ensure that the line is filled with the correct parts and that min and max levels are adhered to in market, milkrun, sequence, kitting areas and online side.
• The team leader must ensure that the correct sequences and kits are available for the shift and that sufficient buffer sequences and kits are ready for start-up for the next shift.
• The team leader must be able to run the line in the absence of the supervisor at any given time.
• The team leader must hold themselves and their team members accountable.
• The team leader must also be able to ensure that changeovers are coordinated correctly and that no line stoppages are incurred during the shift.
• Any operational concerns and non-compliance by DSV or customer, is escalated with supervisor, with root cause and corrective actions

DUTIES & RESPONSIBILITIES:

• Conduct training for new team members as required 
• Direct the work of the team members
• Conduct the shift start and end reports, will include hourly area performance report updates as well
• Completion of CCMDs for root cause and corrective action on unit losses, campaigns, quality, scrap & rejects
• Manage GPAs for the team 
• Drive Kaizen projects in area
• Conduct team communication sessions (team briefs)
• Manage the time and attendance of the team
• Manage outputs of team as per defined workflows and processes 
• Review and update processes and workflows as required in area of responsibility
• Maintain housekeeping, SHERQ and Client audit requirements
• Maintain positive climate within the operating team
• Achieve all Safety, Quality & Delivery targets KPI’s as per defined processes within the operation of control
• Adherence at all times to SOP’s and discipline
• Ensure that housekeeping and safety standards are maintained in designated area at all times
• Ensure all MHE inspections are completed, equipment remains in good condition and that MHE is on charge during breaks and end of shifts.
• Ensure all trollies and stillages are inspected and damages I tagged and taken to workshop for repairs
• Ensure all scrap and rejects are actioned during each shift daily

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MAIN PURPOSE OF THE ROLE 

• The Process Specialist, Credit Risk will be responsible for opening new accounts, loading of Masterdata and maintenance thereof, credit vetting new clients and applying for debtors insurance as well as Reporting within the credit risk team.
• Their responsibility will include understanding industry best practices for account opening, document verification,  fraud detection and compliance with policies.  
• This role will involve a large amount of Customer contact (majority with local Business Partners and/or staff in Operations or external clients) so excellent interpersonal skills and a strong Customer focused approach are required, along with positive and professional attitude to tasks allocated.

TERTIARY QUALIFICATION(S)  - advantageous

• Completed or currently studying Credit Management/B.Com Accounting or 
• Financial accounting qualifications will be considered

COMPUTER LITERACY LEVEL

• Above average computer literacy (MS Office)
• Solid experience on Outlook, Excel, Word

Additional Computer Skills 

• Working experience on an ERP System (SAP, MDG and CargoWise1 preferred)
• Technology proficiency: familiarity with software systems used for account management and document processing

JOB RELATED REQUIREMENTS (compulsory skills / competencies and/or minimum years industry experience)

• Minimum of 2 years experience Accounts Receivable/Credit Risk experience

Competencies

• Attention to detail: precision when reviewing documents and entering account information, as well as reporting accuracy
• Critical thinking: ability to assess the validity and completement of documents and reports
• Decision making: quicky and accurately make decisions regarding the acceptability of documents
• Problem solving: address discrepancies or issues in documents, or reporting
• Structured communication skills:  Clearly explain requirements and discrepancies to clients or internal stakeholders
• Time management: Efficiently manage time to handle multiple accounts/tasks/reporting
• Well-presented, professional in conduct and impeccable ethics
• Team player
• Strong orientation towards meeting tight deadlines (i.e. month/quarter/year-end) and high productivity associated with a metrics driven environment ensuring that the AR/Credit Risk function meets the agreed SLA targets relating to Credit Risk processes

Skills

• Document Analysis: ability to scrutinize and interpret various types of legal and financial documents
• Data entry: accurate entry of information into systems
• Regulatory compliance: understanding relevant regulations and laws governing account opening and document verification
• Customer Service: Ability to interact professionally and courteously with clients during account opening processes
• Risk Assessment: Identifying potential risk associated with new accounts or questionable documents

ADDED ADVANTAGES FOR THIS ROLE / ELECTIVES 

• Experience in the Shared Services/Logistics environment
• Ability to address Sales and Management with accurate and concise information
• Ability to work in a fast-paced, high productivity, metric driven environment ensuring that the function meets its agreed SLA targets relating to the AR process and Credit Risk Policies
• Studying towards a financial Certificate/Diploma/Degree
• Experience in MDG, Experian and Cregalink

DUTIES & RESPONSIBILITIES

• Opening New Customer Accounts:
• Risk Assessment: identify potential risk and credit vetting
• Requesting Debtors Insurance
• Masterdata Creation/Maintenance, including Audits and Quality Control
• Adhoc Requests sent to the ZA Credit Risk Mailbox
• Credit Policy Compliance and Maintenance: Adhere to credit policies and procedures to ensure consistency, efficiency, and compliance with internal standards and regulatory guidelines.
• Stakeholder Communication: Collaborate with internal stakeholders, including senior management, finance, and operations teams, to communicate trends, patterns or areas of improvement.  Ensure that the AR department provides quality service to both internal & external Customers
• Reporting:   Generating and analysing reports within the credit risk and Accounts Receivable team
• Data Quality Management: Monitor and evaluate data quality metrics, identify data inconsistencies or anomalies, and implement corrective actions to improve data accuracy and reliability.
• Regulatory Requirements: understand and comply to laws such as Know your customer (KYC), AML Anit Money Laundering and other relevant regulations
• Industry Standards – understanding best practices for account opening and document verification
• Document types – familiarity with different types of documents and how to verify their authenticity
• Fraud Detection – Awareness of common fraud indicators and red flags in documents submission
• Company policies – In depth understanding of DSV’s specific policies and procedures for opening new accounts and compliance
• Legal Framework – Basic knowled of the legal framework related to contracts, privacy and data protection
• Reporting:   Generating and analysing reports within the credit risk and Accounts Receivable team
• Reporting Duties listed below:
• Daily ageing: visibility into overdues, limits exceeded
• Automated Statements: Consolidate data and log ticket with SAP team to confirm frequency of statements to be automated by the 25th of every month
• Cash management audit: Audit the applies, w/off, discounts etc processed by AR team
• Interest report: Summary of interest not billed on I842 to be shared with GM and MD
• Accounting clerk Masterfile: Compare SAP/MDG and FIORI updating and logging bulk tickets and maintenance of Masterfile
• Bad debt provisions: preparation of Prelim and final provisions
• Bad debt provision branch split
• Invoice and Credit Note: Count and value of credits and invoices
• NWC Debtor Analysis Report: DSO And overall AR Results
• Overall Debtors results per month on Overdues including Roll over
• AR KPI’s
• I842 Debtors Summary weekly report
• Other AR duties as assigned by department manager  

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MAIN PURPOSE OF THE ROLE MAIN PURPOSE OF THE ROLE:

• To contribute to the value of DSV Healthcare’s mission statement and strategy. To provide a safe and healthy environment for all to work in. Interact with Healthcare DC’s to assist with breakdowns, changes and sourcing of spares.

DUTIES & RESPONSIBILITIES:

• Prioritise and plan maintenance work
• Service SSI system as per work instruction
• Complete maintenance 1050 SSI service stations in an 8-10 week cycle
• Assist in monitoring work performed bu outside contractors
• Ensure minimal downtime

JOB-RELATED REQUIREMENTS:

• Minimum of 5 years’ experience in maintainace / engineering environment.
• Qualified Millwright minimum 5 years’ experience.
• Required night shift work
• Required standby work
• Own transport essential.

Experience with:

• Electrical
• Fitting
• Coded welding
• Servicing of conveyors belt motors

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Main purpose of role

• Process and ensure Customs Release for Customs Clearance Declarations for all modes imports and exports according to KPI and Customs Legislation
• Understand; apply the Customs Act and it extended schedules in line with processing Customs Declarations all modes.
• Manage workflow in the Customs team to process work according to KPI and Customs Legislation
• Ensure correct tariff classification process are adhered to for all Customs Declarations and provide tariffs not supplied. Must be able to apply for TDN’s where required.
• Ensure that the process for applying the rules of origin is applied to Customs Declarations
• Ensure that proper Customs valuation methods are adhered to according to Customs Legislation
• Assist and mentor Customs Broker, Customs Assistants and Customs Learners as well as fellow colleagues

Duties and responsibilities

• Report any errors and potential risks to management.
• Suggest training required for the team based on issues or errors from capturing of Customs Declarations and application of legislation
• Must be able to go through the SARS, ITAC and Government Gazette to identify updates / amendments so that it can be brought into the team and to ensure we notify clients impacted.
• Understand the requirements / be able to assist with VDN applications.
• Understand the requirements/ be able to assist with Stage Consignment applications.
• Internal Administrative Appeal (IDR) – Be able to advise the process/requirements and be able to put one together and submit to Customs.
• Alternative Dispute Resolution (ADR) - Be able to advise the process/requirements and be able to put one together and submit to Customs.

Added advantages.

• Internal & external customers
• SARS
• Other governmental agencies
• Other operational departments
• Sales/CRM
• Clients

Tertiary Qualifications

• Matric

Computer packages

• CW 1, Excel

Minimum requirements

• Minimum of 5 years’ experience in Customsa

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Main purpose of role

• The main purpose of the role is to gain new business in the market as well as maintain new business secured whilst increasing the logistics spend of each customer.
• Ability to compile rates proposals/Estimates and presentations.
• Ability to conduct customer implementation.
• All administrative functions within the sales environment. Eg: Estimates and rates proposals

Duties and responsibilities

• Attend and complete the designated training for this program
• Executive level engagement
• Operational implementation of new business signed.
• Contract negotiations
• Profit maximization
• Tender, proposal and contract development
• Stakeholder account and relationship management
• Business value propositions
• Consultative selling
• Opportunity analysis and qualification
• Fulfill reporting requirements including but not limited to CRM Tool management

Job related requirements.

• Minimum of 3 – 5 years sales experience in Logistics, Supply Chain Forwarding/Shipping Line. Air/Ocean Reefer/Perishable sales or Airline exposure will be an advantage.

Electives

• Good communication, negotiation and presentation skills

Tertiary Qualification

• Sales Courses

Computer packages

• Basic excel, PowerPoint, Microsoft word