Open Roles at takealot.com

Your responsibilities will include:

• Overall management and coordination of all warehousing functions.
• Operate an efficient Distribution Centre by identifying, implementing and managing optimal processes and procedures, to minimise costs and maximize working capital.
• Responsible for efficiently managing all aspects of stock handling from receipt from suppliers to the put away of the stock in the inventory locations.
• Ensure daily, weekly and monthly planning is done for all warehousing operations and manage adherence to plan.
• Effective management of housekeeping.
• Management of resource to be effective and efficient at lowest cost and according to changing needs
• Effective leadership and direction for the operation team through involvement and communication to deliver on the relevant key business drivers.
• Manage customer liaison process and ensure that warehouse queries are resolved timeously and exception trends are addressed.
• Ensure that warehouse space, equipment and warehouse flow is optimized and that future warehouse requirements are planned.
• Ensure stock accuracy through disciplined stock control and implement stock accuracy improvement initiatives.
• Measure and manage staff performance through formal staff appraisals, development, coaching and disciplinary procedures.
• Ensure that all business processes, procedures and job profiles are documented and updated.
• Management reporting in terms of operational performance, productivity, stock control and budgets.
• Manage projects according to stipulated time frames.
• Liaising with suppliers where required
• Management reporting in terms of operational performance, productivity, stock control and budgets.
• Manage projects according to stipulated time frames.
• Liaising with suppliers where required
• Relevant tertiary education.
• 5+ years’ experience in directly and indirectly managing people to deliver continuous improvement
• Strong communications skills.
• A structured and disciplined management style.
• Ability to motivate and inspire others a must
• Strong problem solving skills.
• Self-starter with high energy levels a must.
• Well-developed business and operational acumen.
• Analytically minded and able to find and use data to inform decision making.
• Ability to work under pressure with strict deadlines
• Good attention to detail
• Strong Customer Service orientation Goal orientated and motivated to succeed;
• Dynamic individual with proven experience in delivering change and innovative solutions.

Qualifications and attributes:

Preferred experience:

• E-commerce experience
• ERP systems knowledge
• Experience in working with budgets and cost analysis.
• LEAN or continuous improvement
• Performance management skills –knowledge of Industrial Relations and practices

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Your responsibilities will include:

• Supporting the department across all required administrative and coordinative functions and duties in line with SOPs, policies, & procedures.
• Supporting the customer service & buying teams in resolving:
• Customer order queries;
• Complaints and associated resolution, including root cause analysis;
• Supplier delivery issues & queries.
• Ensuring customers receive their orders on time, according to expectations, and that they are proactively updated and communicated to on the status and any changes to their orders.
• Management of all assigned Inbound queries
• Processing created purchase orders on time, tracking these orders, and managing suppliers and delivery to ensure stock availability and delivery date
• Continuous follow-up on all orders to identify unconfirmed and late shipments impacting customer orders.
• Managing IBTs, responding to stock availability & supplier delivery issues and liaising with the distribution centers to ensure customers receive orders on time.

Attributes:

• Solutions-oriented, can-do attitude; self-motivated
• Strong organisational & prioritisation skills
• Attention to detail
• Excellent communication skills, both written and spoken
• Ability to interact with internal & external stakeholders at all levels
• Comfortable with change and excellent team player
• Comfortable with learning and adapting to new systems

Qualifications:

• Matric
• 2-4 years relevant industry experience
• Competency in MS Office packages
• Relevant tertiary qualifications a plus

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Your mission, should you choose to accept it:

• Design and build solutions to assist our business users, and improve customer experience
• Architect and design solutions with your team
• Keep up to date with technology trends
• Apply creative thought processes to solve complex challenges at scale
• Strong focus on making takealot.com the best place to shop at, a happy customer is a repeat customer
• Drive for excellence, to help foster a world-class engineering team

The skills we need:

• Solutions-oriented, can-do attitude, and high energy
• Strong analytical and critical thinking, using data to inform decisions
• Ability to dis-aggregate and structure solutions to ambiguous problems
• Solid quantitative skills
• Ability to interview and interact professionally, with internal and external people
• Capability to present ideas succinctly, in writing and verbally
• Versatile and with the appetite to learn by doing

Qualifications & Experience:

• Bachelor's Degree or Advanced Diploma in Computer Science, Mathematics or Engineering or equivalent experience in software development.
• A thorough understanding of computer science fundamentals, including object-oriented design, data structures and algorithms
• 3 to 5 years experience in a software development role for an intermediate-level position 
• 5 to 10+ years experience in a software development role for a senior-level position
• Experience in writing robust, efficient production code
• Proficient in a strongly typed language such as Python
• Experience with development in a Linux environment
• Experience with SQL database systems
• Open to diversifying language skill set

Experience in the following will be advantageous:

• MySQL, PostgreSQL, MS SQL
• Memcached, Redis
• Message Brokers, Queues and PubSub systems (e.g. Kafka and RabbitMQ)
• Containerisation (e.g. Docker) 
• Orchestration (e.g. Kubernetes)
• GitHub, Travis CI, Jenkins
• AWS, GCP, Azure
• Microservices