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  • Posted: Jan 3, 2025
    Deadline: Not specified
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  • Takealot.com is the leading ecommerce retailer in South Africa and one of the largest, most innovative ecommerce retailers on the African continent. Our mission is to be the most customer-centric online shopping destination in Africa, built around the simple concept that the customer comes first. All of our focus is dedicated to improving the customer ...
    Read more about this company

     

    Inbound Shift Manager

    Your responsibilities will include:

    • Overall management and coordination of all warehousing functions.
    • Operate an efficient Distribution Centre by identifying, implementing and managing optimal processes and procedures, to minimise costs and maximize working capital.
    • Responsible for efficiently managing all aspects of stock handling from receipt from suppliers to the put away of the stock in the inventory locations.
    • Ensure daily, weekly and monthly planning is done for all warehousing operations and manage adherence to plan.
    • Effective management of housekeeping.
    • Management of resource to be effective and efficient at lowest cost and according to changing needs
    • Effective leadership and direction for the operation team through involvement and communication to deliver on the relevant key business drivers.
    • Manage customer liaison process and ensure that warehouse queries are resolved timeously and exception trends are addressed.
    • Ensure that warehouse space, equipment and warehouse flow is optimized and that future warehouse requirements are planned.
    • Ensure stock accuracy through disciplined stock control and implement stock accuracy improvement initiatives.
    • Measure and manage staff performance through formal staff appraisals, development, coaching and disciplinary procedures.
    • Ensure that all business processes, procedures and job profiles are documented and updated.
    • Management reporting in terms of operational performance, productivity, stock control and budgets.
    • Manage projects according to stipulated time frames.
    • Liaising with suppliers where required
    • Management reporting in terms of operational performance, productivity, stock control and budgets.
    • Manage projects according to stipulated time frames.
    • Liaising with suppliers where required
    • Relevant tertiary education.
    • 5+ years’ experience in directly and indirectly managing people to deliver continuous improvement
    • Strong communications skills.
    • A structured and disciplined management style.
    • Ability to motivate and inspire others a must
    • Strong problem solving skills.
    • Self-starter with high energy levels a must.
    • Well-developed business and operational acumen.
    • Analytically minded and able to find and use data to inform decision making.
    • Ability to work under pressure with strict deadlines
    • Good attention to detail
    • Strong Customer Service orientation Goal orientated and motivated to succeed;
    • Dynamic individual with proven experience in delivering change and innovative solutions.

    Qualifications and attributes:

    Preferred experience:

    • E-commerce experience
    • ERP systems knowledge
    • Experience in working with budgets and cost analysis.
    • LEAN or continuous improvement
    • Performance management skills –knowledge of Industrial Relations and practices

    go to method of application »

    Inbound Operations Coordinator

    Your responsibilities will include:

    • Supporting the department across all required administrative and coordinative functions and duties in line with SOPs, policies, & procedures.
    • Supporting the customer service & buying teams in resolving:
    • Customer order queries;
    • Complaints and associated resolution, including root cause analysis;
    • Supplier delivery issues & queries.
    • Ensuring customers receive their orders on time, according to expectations, and that they are proactively updated and communicated to on the status and any changes to their orders.
    • Management of all assigned Inbound queries
    • Processing created purchase orders on time, tracking these orders, and managing suppliers and delivery to ensure stock availability and delivery date
    • Continuous follow-up on all orders to identify unconfirmed and late shipments impacting customer orders.
    • Managing IBTs, responding to stock availability & supplier delivery issues and liaising with the distribution centers to ensure customers receive orders on time.

    Attributes:

    • Solutions-oriented, can-do attitude; self-motivated
    • Strong organisational & prioritisation skills
    • Attention to detail
    • Excellent communication skills, both written and spoken
    • Ability to interact with internal & external stakeholders at all levels
    • Comfortable with change and excellent team player
    • Comfortable with learning and adapting to new systems

    Qualifications:

    • Matric
    • 2-4 years relevant industry experience
    • Competency in MS Office packages
    • Relevant tertiary qualifications a plus

    go to method of application »

    Software Engineer (Python)

    Your mission, should you choose to accept it:

    • Design and build solutions to assist our business users, and improve customer experience
    • Architect and design solutions with your team
    • Keep up to date with technology trends
    • Apply creative thought processes to solve complex challenges at scale
    • Strong focus on making takealot.com the best place to shop at, a happy customer is a repeat customer
    • Drive for excellence, to help foster a world-class engineering team

    The skills we need:

    • Solutions-oriented, can-do attitude, and high energy
    • Strong analytical and critical thinking, using data to inform decisions
    • Ability to dis-aggregate and structure solutions to ambiguous problems
    • Solid quantitative skills
    • Ability to interview and interact professionally, with internal and external people
    • Capability to present ideas succinctly, in writing and verbally
    • Versatile and with the appetite to learn by doing

    Qualifications & Experience:

    • Bachelor's Degree or Advanced Diploma in Computer Science, Mathematics or Engineering or equivalent experience in software development.
    • A thorough understanding of computer science fundamentals, including object-oriented design, data structures and algorithms
    • 3 to 5 years experience in a software development role for an intermediate-level position 
    • 5 to 10+ years experience in a software development role for a senior-level position
    • Experience in writing robust, efficient production code
    • Proficient in a strongly typed language such as Python
    • Experience with development in a Linux environment
    • Experience with SQL database systems
    • Open to diversifying language skill set

    Experience in the following will be advantageous:

    • MySQL, PostgreSQL, MS SQL
    • Memcached, Redis
    • Message Brokers, Queues and PubSub systems (e.g. Kafka and RabbitMQ)
    • Containerisation (e.g. Docker) 
    • Orchestration (e.g. Kubernetes)
    • GitHub, Travis CI, Jenkins
    • AWS, GCP, Azure
    • Microservices

    Method of Application

    Use the link(s) below to apply on company website.

     

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