Openings at Absa Group Limited (Absa)

Job Summary

• To process financial transactions accurately and timeously through the execution of predefined objectives as per agreed standard operating procedures (SOPs).

Job Description

Financial Reporting:

• Prepare and coordinate the preparation of financial statements, management reports, financial reports, statutory reports, Financial Services Council Report, monthly scorecards, sales reports, special data analysis, and ad-hoc information reports to enable decision making
• Analyse cash flow, cost controls, and expenses to guide managers as well as analyse financial statements to pinpoint potential weak areas If needed sign off on Taxation and VAT implications by guiding the correct completion by the dedicated staff to comply with statutory guidelines and group reporting timelines
• Submit financial reports to the Chief Financial Officer (CFO), Business unit head, Cluster Finance and the Group Finance Team on or before the agreed deadline Coordinate the preparation of budgets and variance reports by business units and 2 departments and ensure that all cost centre managers are engaged within agreed timeframes
• Highlight variance from the business plan such as over-spend and provide explanatory notes for those variances
• Analyse financial results on a monthly basis and summarise them so as to enable the Business unit Management Team to take timely and appropriate actions
• Prepare or oversee the preparation of monthly Group and Management reports including Balance sheet, Income statement and interdivisional schedule by extracting Balance sheet and Income statement from Analyst (financial reporting system) to enable reporting in the prescribed format.
• Sign off and discuss the monthly short term plan (STP), medium term plan (MTP) and rolling forecast (RAF) and budgets with the relevant stakeholders to enable consolidation into the Cluster forecast and budget.

Financial Modelling:

• Create excel based financial models or utilise tools available for all financial reporting requirements and build a data base of accurate financial and non-financial information which can be used to extract historical financial information
• Extract financial and all applicable information from various sources, for example, the General Ledger (GL)
• Support the Management Team to understand their financial and management accounts, expenditure allocation, transfer pricing on their profit and loss accounts and how to conduct financial planning and forecasting
• Suggest solutions to enhance cost effectiveness and operating efficiency of the business unit. Ensure that all action plans that have been agreed to are documented and assigned to the relevant owners and that the financial impact as regards the implementation is monitored.

Financial Control and Compliance:

• Maintain appropriate internal control safeguards in line with the ABSA Group requirements by regularly reviewing all variance reports and other reports where applicable. Interact with the ABSA Internal Audit team and provide necessary information as and when required.
• Ensure that the cost centre managers comply and adhere to the all regulations and policies when reflecting the financial position of their departments
• Ensure that the business unit complies with governance and budgetary reporting requirements by always keeping abreast with new governance and policy developments.
• Review and sign off on the quarterly General Ledger Control Frame work prepared by the preparers in the prescribed format to enable the Business unit manager to attest to the correctness and completeness of the Control framework.
• Sign off on the quarterly supplementary schedules and FD attestation to Group Finance prepared by the relevant staff in the prescribed format Provide input to Group Finance and the Cluster Chief Financial Officer during the development or update of financial policies, procedures, standards and governance with a focus on improving these frameworks to make it easier for departments to comply with requirements and improved efficiency.
• Educate department heads on financial governance requirements in one-on-one coaching sessions and through meeting with business unit Exco teams.
• Work with the Data Stewards in the business unit to log all data quality issues identified by members of the management accounting team or line managers.
• Participate in investigations to resolve data inconsistency issues and the refinement of data definitions for financial information specific to the business unit.
• Ensure that all significant variances (budget vs. actual) are identified and reported to Business unit Exco and that all numbers prepared are 100% accurate.
• Ensure that processes, control requirements and risk management frameworks that impact the management accounting area are documented and understood by all members of the team.
• Own and agree corrective action items with Internal Audit and Management 3 Assurance for findings related to the management accounting area in the cluster.
• Arrange issue assurance for closed audit findings.
• Ensure that the team understands all compliance requirements and call for the area's Compliance Officer to conduct briefing sessions if gaps are identified.
• Ensure that all regulatory requirements are adhered to.
• Ensure that all team members understand the control requirements related to physical and systems access control and information security.
• Collect access cards from employees leaving the department or the bank and send instructions to IT and HR to remove their systems access

Stakeholder Engagement:

• Provide advice and support to cost centre managers on financial risks and control matters that may have an impact profitability Interact with Business unit heads to have a clear understanding of the business
• A good understanding of key value drivers to advice business on appropriate intervention strategies to meet targets Communicate financial policies, procedures, standards and guidelines to the business unit management team.
• Support projects by developing the financial component of the business cases that are created by the management Team to actively track and change benefits and costs of the project. Provide strong support to the operational team by having regular meetings with them to share financial performance

Education

• National Diploma . Degree in Financial Accounting
• Three to five years working experience in Financial Services Accounting working environment

Education

• Higher Diplomas: Financial Sciences (Required)

End Date: August 12, 2025 

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Job Summary

• Provide superior, seamless customer experience and offering suitable solutions to meet client needs. Utilise technology and leverage the virtual omni-channel environment, to deliver service in an efficient and cost-effective manner. Perform banking duties and oversee the financial activities for business and individual customers.

Job Description

• Income Growth and Financial Targets: Ensure a deep understanding of client's working capital cycle and business needs to provide appropriate solutions. Drive achievement of targets as per individual scorecard.   
• Customer Focus: Proactively drive acquisition and cross-sell initiatives through re-engagement processes. Ensure service and complaints resolution are within acceptable service level agreements.
• Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards.  
• Collaboration: Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.

Education

• Higher Diplomas: Business, Commerce and Management Studies (Required)

End Date: August 22, 2025 

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Job Summary

• Are you passionate about technology and ready to lead transformative projects?
• We’re looking for a forward-thinking Technical Project Lead with a strong foundation in both project management and emerging technologies—particularly in Artificial Intelligence (AI). This role offers a unique opportunity to drive innovation and shape the future of our digital capabilities.

Job Description

Key Responsibilities:

• Lead and manage cross-functional projects with a focus on AI-driven solutions and digital transformation.
• Translate business needs into technical requirements and ensure successful delivery.
• Collaborate with internal teams and external partners to implement scalable, impactful technologies.
• Promote agile practices and foster a culture of continuous improvement.

Qualifications & Experience:

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field (Master’s preferred).
• 5+ years of experience in project management within a tech or innovation-focused environment.
• Solid understanding of AI concepts such as machine learning, natural language processing, and data analytics.
• Experience working with AI platforms, cloud technologies (e.g., Azure, AWS, Google Cloud), and data pipelines.
• Strong stakeholder engagement and communication skills.
• Agile certification (e.g., Scrum Master, SAFe) is a plus.

End Date: August 13, 2025 

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Job Summary

• Optimise the profit and economic value of portfolios of Growth Business key account clients requiring medium to high complexity commercial banking requirements by focusing: 
• origination efforts to quire new clients; 
• cross-sell to existing client base; 
• coverage efforts to service clients in accordance to the segment CVP

Job Description

• Drive Financial Targets: Maintain primary ownership of a portfolio of Growth Account clients, differentiated by the level of complexity of the client base
• Relationship and Service Management: Actively develop strong client relationships. Conduct regular client visits in accordance with the Commercial Growth Account Value Proposition and initiate changes to ABB Product by providing input into product development to better service our clients
• Manage Risk Assessment: Adhere to the bank's policies and procedures and ensure compliance. Take ultimate ownership of the portfolio's risk management by ensuring a good understanding of both the Bank's and the clients regulatory and compliance environments.
• Collaboration: Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.

Education

• Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

End Date: August 31, 2025 

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Job Summary

• The Finance Business Partner is responsible for acting as the intermediary between business/operations and Finance. 
• The Finance Business Partner is also responsible for leading financial planning activities (RAF/MTP/Outlooks), as well as maintaining the Finance Management Information (MI) to report on the financial and business performance of the BU. 
• Specific Role Purpose: Role will be focused on building financial models using historical data; product related information based on various industry & internal inputs in support of business cases, strategic initiatives, potential new products and partnerships.
• The incumbent will be required to perform financial reconciliations’, analysis, and reporting in an accurate, complete and timely manner; and continuously seeks to improve operations by scaling automated financial processes to doing deep dives and trend analyses, to crafting financial solutions aligned to all appropriate controls, business financial health and growth objectives. The Finance Business Partner equips finance and business leadership with sound financial information to support decision making at all levels. 
• The Finance Business Partner of the business enables achieving the operational objectives of the business by building an agile finance enablement to transform, to bring stewardship, financial integrity & insights to the current state of the business & its future possibilities to deliver on the new operating model and to achieve the business objectives set by Absa.  
• The Finance Business Partner co-creates Finance capabilities required to lead to exponential growth and business effectiveness.
• The incumbent will also oversee treasury activities and maintain the approved funding structure of the business.

Job Description

Commercial Finance Execution Accountabilities 

• Serve as a subject matter expert on financial data integrity, accounting processes, reconciliations’, analysis and reporting for end-to-end Financial Management in business area.
• Develop and sustain knowledge and experience on the end to end processes, including relevant systems within scope of work.
• Responsible for continuous operational excellence and real-time responsiveness of finance to enable business to achieve growth and profitability objectives.
• Prepare for all planning cycles in advance and ensure adequate engagement with the relevant finance and business teams.
• Focus on information-driven performance improvement and formulate data into easy access standardised views.
• Ensure that the CFO and senior managers are appraised of key financial issues that need to be raised with executive leadership to enable integrity and timely management the BU.
• Create unprecedented, seamless customer experiences via finance BU enablement.
• Embrace our distinctive brand aspiration and infuse in business.
• Identify and innovate operating practices to optimize the function. Embrace digital solutions.
• Drive continuous process efficiency, financial rigor and controls. 
• Adopt what’s ‘best for absa’ approach in finance practices.
• Have a holistic eco-system view of business, that is, geography, customer, channel and product in developing information views of business.
• Book of work contribution: Build innovative finance business case financial information, insights and benefits tracking’s’ solutions to continuously inform management decisions.
• Transform and evolve Finance planning, tracking and control processes.
• Know BU financial ambitions and balance sheet aspirations of PSC in performance reporting.
• Contribute to the effectiveness of the core finance processes for PSC Finance (annual planning, forecasting, spend trajectory and reporting).
• Understand and integrate Treasury, Risk, and Finance data from a BU perspective, where appropriate.
• Influence the build of a leading global payments hub, where applicable.
• Maintain stewardship and excellence which drives performance and sustainable growth through preservation of financial integrity.
• Be an active force for good in society through business execution.
• Contribute to BCM & cybersecurity processes relevant to the BU and finance execution.

Financial Reporting Accountabilities

• Build trust in the finance function through the creation of a single source of financial information which is corroborated by related management information sources and alignment to the agreed accounting principles, methodologies, and underlying data are correctly applied.
• Generate innovative easy to comprehend progress reports for leaders on their strategic agenda, short-term and long-term plans and investments, operational success metrics, efficiencies, risks and mitigations.
• Interact with the stakeholders to agree minimum quality standards, as well as an agreed method of communicating and resolving any identified quality deficiencies in the reporting process.
• Own the process of delivery of high-quality information for regular and ad-hoc enhanced reporting to agreed requirements, timelines, and standards.
• Act in line with the correct governance and control frameworks across the Finance team, as well as for proactively addressing any deficiencies and exceptions.
• Develop and implement control procedures as deficiencies or exceptions are identified which support the production of error-free reports. Assess and drive improvement of business accounting practices and policies.
• Take a commercial view on business and provide contextual insights into performance reports.
• Integrate advanced modelling and analysis capability to provide actionable intelligence, beyond data within the function.
• Generate finance narratives and insights driving business; and build pioneering new propositions.
• Ensure appropriate, quality and timeous delivery of accurate financial and non-financial management information to support business objectives and expectations, including appropriate financial and non-financial metrics, valid and insightful comments and packaging the information in a relevant and appropriate manner.
• Deliver reporting reflecting deep commercial, holistic understanding, coherency, clarity, and contextualisation. Tell the story with passion and conviction.
• Provide thought-leadership, insight, influence and challenge on evolving stakeholder information requirements and reporting processes to deliver analytics.
• Align to processes around month-end, year-end and planning cycles across the PSC finance community and BU based on the requirements from Group. Prepare for all cycles in advance and ensure adequate engagement with the relevant finance and BU teams.
• Manage the production of regular, high quality, standardised financial and non-financial reporting and analytics to Business and Finance; and focus on effective collaborative stakeholder hand-offs in the production.

People Investment Accountabilities

• Peer responsibility: Coach, inspire, engage, mentor and develop finance and business savvy leaders.
• Network with finance colleagues across ABSA and create awareness of challenges, opportunities and issues and encourage collaboration
• Focus on Finance skills evolution and remaining relevant.
• Embrace the value of finance partnership in Management Information, Advanced Analytics, business growth opportunities, and partnerships into the core of our business.
• Ensure deep personal understanding of income statement, balance sheet, margin returns, variance analysis, capital and liquidity requirements, revenues, assets, liabilities and capital, expenses, headcount analytics and other key ratios through relevant business engagement.

Role / Person Specification

• Minimum holding of a Post Graduate Degree (NQF level no.8+), CA (SA) or CIMA or MBA qualification preferred.
• 5+ years professional financial management experience (including articles if applicable)
• 2+ years Banking Experience desirable

Knowledge and skills:

• Experience in executing finance processes.
• Experience in building financial models and an advanced Excel user
• Experience in financial planning and risk assessment
• Broad Finance including strategic, commercial, legal, risk and operational aspects
• Understanding of the financial services sector within a professional business environment
• Knowledge of building collaborative work environments

Education

• Bachelor`s Degrees and Advanced Diplomas: Financial Sciences (Required)

End Date: August 11, 2025

go to method of application »

Job Summary

• The Finance Business Partner is responsible for acting as the intermediary between business/operations and Finance. 
• The Finance Business Partner is also responsible for leading financial planning activities (RAF/MTP/Outlooks), as well as maintaining the Finance Management Information (MI) to report on the financial and business performance of the BU. 
• Specific Role Purpose: Role will be focused on building financial models using historical data; product related information based on various industry & internal inputs in support of business cases, strategic initiatives, potential new products and partnerships.
• The incumbent will be required to perform financial reconciliations’, analysis, and reporting in an accurate, complete and timely manner; and continuously seeks to improve operations by scaling automated financial processes to doing deep dives and trend analyses, to crafting financial solutions aligned to all appropriate controls, business financial health and growth objectives. The Finance Business Partner equips finance and business leadership with sound financial information to support decision making at all levels. 
• The Finance Business Partner of the business enables achieving the operational objectives of the business by building an agile finance enablement to transform, to bring stewardship, financial integrity & insights to the current state of the business & its future possibilities to deliver on the new operating model and to achieve the business objectives set by Absa. 
• The Finance Business Partner co-creates Finance capabilities required to lead to exponential growth and business effectiveness.
• The incumbent will also oversee treasury activities and maintain the approved funding structure of the business.

Job Description

Commercial Finance Execution Accountabilities 

• Serve as a subject matter expert on financial data integrity, accounting processes, reconciliations’, analysis and reporting for end-to-end Financial Management in business area.
• Develop and sustain knowledge and experience on the end to end processes, including relevant systems within scope of work.
• Responsible for continuous operational excellence and real-time responsiveness of finance to enable business to achieve growth and profitability objectives.
• Prepare for all planning cycles in advance and ensure adequate engagement with the relevant finance and business teams.
• Focus on information-driven performance improvement and formulate data into easy access standardised views.
• Ensure that the CFO and senior managers are appraised of key financial issues that need to be raised with executive leadership to enable integrity and timely management the BU.
• Create unprecedented, seamless customer experiences via finance BU enablement.
• Embrace our distinctive brand aspiration and infuse in business.
• Identify and innovate operating practices to optimize the function. Embrace digital solutions.
• Drive continuous process efficiency, financial rigor and controls. 
• Adopt what’s ‘best for absa’ approach in finance practices.
• Have a holistic eco-system view of business, that is, geography, customer, channel and product in developing information views of business.
• Book of work contribution: Build innovative finance business case financial information, insights and benefits tracking’s’ solutions to continuously inform management decisions.
• Transform and evolve Finance planning, tracking and control processes.
• Know BU financial ambitions and balance sheet aspirations of PSC in performance reporting.
• Contribute to the effectiveness of the core finance processes for PSC Finance (annual planning, forecasting, spend trajectory and reporting).
• Understand and integrate Treasury, Risk, and Finance data from a BU perspective, where appropriate.
• Influence the build of a leading global payments hub, where applicable.
• Maintain stewardship and excellence which drives performance and sustainable growth through preservation of financial integrity.
• Be an active force for good in society through business execution.
• Contribute to BCM & cybersecurity processes relevant to the BU and finance execution.

Financial Reporting Accountabilities

• Build trust in the finance function through the creation of a single source of financial information which is corroborated by related management information sources and alignment to the agreed accounting principles, methodologies, and underlying data are correctly applied.
• Generate innovative easy to comprehend progress reports for leaders on their strategic agenda, short-term and long-term plans and investments, operational success metrics, efficiencies, risks and mitigations.
• Interact with the stakeholders to agree minimum quality standards, as well as an agreed method of communicating and resolving any identified quality deficiencies in the reporting process.
• Own the process of delivery of high-quality information for regular and ad-hoc enhanced reporting to agreed requirements, timelines, and standards.
• Act in line with the correct governance and control frameworks across the Finance team, as well as for proactively addressing any deficiencies and exceptions.
• Develop and implement control procedures as deficiencies or exceptions are identified which support the production of error-free reports. Assess and drive improvement of business accounting practices and policies.
• Take a commercial view on business and provide contextual insights into performance reports.
• Integrate advanced modelling and analysis capability to provide actionable intelligence, beyond data within the function.
• Generate finance narratives and insights driving business; and build pioneering new propositions.
• Ensure appropriate, quality and timeous delivery of accurate financial and non-financial management information to support business objectives and expectations, including appropriate financial and non-financial metrics, valid and insightful comments and packaging the information in a relevant and appropriate manner.
• Deliver reporting reflecting deep commercial, holistic understanding, coherency, clarity, and contextualisation. Tell the story with passion and conviction.
• Provide thought-leadership, insight, influence and challenge on evolving stakeholder information requirements and reporting processes to deliver analytics.
• Align to processes around month-end, year-end and planning cycles across the PSC finance community and BU based on the requirements from Group. Prepare for all cycles in advance and ensure adequate engagement with the relevant finance and BU teams.
• Manage the production of regular, high quality, standardised financial and non-financial reporting and analytics to Business and Finance; and focus on effective collaborative stakeholder hand-offs in the production.

People Investment Accountabilities

• Peer responsibility: Coach, inspire, engage, mentor and develop finance and business savvy leaders.
• Network with finance colleagues across ABSA and create awareness of challenges, opportunities and issues and encourage collaboration
• Focus on Finance skills evolution and remaining relevant.
• Embrace the value of finance partnership in Management Information, Advanced Analytics, business growth opportunities, and partnerships into the core of our business.
• Ensure deep personal understanding of income statement, balance sheet, margin returns, variance analysis, capital and liquidity requirements, revenues, assets, liabilities and capital, expenses, headcount analytics and other key ratios through relevant business engagement.

Role / Person Specification

• Minimum holding of a Post Graduate Degree (NQF level no.8+), CA (SA) or CIMA or MBA qualification preferred.
• 5+ years professional financial management experience (including articles if applicable)
• 2+ years Banking Experience desirable

Knowledge and skills:

• Experience in executing finance processes.
• Experience in building financial models and an advanced Excel user
• Experience in financial planning and risk assessment
• Broad Finance including strategic, commercial, legal, risk and operational aspects
• Understanding of the financial services sector within a professional business environment
• Knowledge of building collaborative work environments

Education

• Bachelor`s Degrees and Advanced Diplomas: Financial Sciences (Required)

End Date: August 12, 2025

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Job Summary

• As a senior manager the expectation is to perform model validations, and lead other analysts in their validation work, in accordance with the model risk policy, framework and standards for the specific model type. 
• Within validation the incumbent will conduct validations on a diverse range of AGL models, produce validation reports, negotiate the findings & actions with internal and external stakeholders and influence the continuous improvement of model quality & use.
• In addition to performing own validation, as a senior manager, you will be expected to lead, guide, assist and development junior validation analysts in the performance of their assigned work.
• These areas make use of a wide range of models (Regulatory Capital, Economic Capital, impairments, pricing, behavioral, application, stress-testing, valuation, derivatives, insurance risk, etc.) and cover products used across all of AGLs business units. 
• This role is ideal for a candidate that wants to develop multi-dimensional skillset, is looking for a role that provides great visibility within the firm, exposure to managing others and wants to be in a position that will promote big-picture strategic thinking.

Job Description

Accountability: Model Validation/Monitoring

• Execute validation/monitoring of models assigned to you by following each step in accordance to the IVU process. Specifically, ensure that all information required for the validation/monitoring is available on time, as received from Model Owner (MO) and/or Model Development (MD).
• Ensure submission and completion milestones have been communicated to relevant stakeholders for the models assigned to you.
• Complete assigned models on time according to the IVU planning schedule.
• Use agreed templates and tools.
• Validate/monitor models in accordance to internal and external requirements (e.g. as set out in the Group Model Risk Policy - GMRP and associated standards, Basel regulations, Prudential Authority - PA regulations long-forms, IFRS9, etc.).
• Strive for a computationally accurate analysis which does not require recalculation as part of management review.
• Strive to produce a quality report requiring minimum corrections as part of management review. Ensure the report is palatable for the intended audience.
• Clearly document model recommendations/findings and relevance thereof to model use and portfolio decision making. Agree resolution actions and resolution timelines with affected counterparties and document these in the report. Focus on significant findings and minimize the number of significant findings missed as part of the process.
• Ensure that all findings that are resolved are evidenced and that you have checked and recorded as such.
• Give input into the following processes: Annual PA Self-Assessment, Long Form Audits, etc.
• Provide input into improving qualitative and quantitative measures used to measure model performance and model risk.
• Deliver ad-hoc and management requests timeously and to the required standard of quality.
• Present validation/monitoring outcome and findings at forums when required.
• Good writing and communication skills for presentation to Executives.

Accountability: Supervisory

• Supervise/assist analysts (AVPs) to ensure timeous and quality delivery of validation/monitoring outputs. Be consistent in terms of guidance and standards.
• Ensure the analysts (AVPs) follow each step in accordance to the IVU process.
• Review tests/analyses as completed by analyst and ensure all testing areas are adequately assessed.
• Review reports for completeness, accuracy and relevance, ensuring a quality report requiring minimum corrections as part of line manager review.
• Set up feedback sessions/checkpoints, implement all feedback, or acknowledge and reason why feedback was not implemented.
• Accountability for project milestone, control and outcome management.
• Ensure significant findings are identified and discussed early in the process.
• Offer technical and professional guidance to less experienced staff.
• Drive the achievement of key objectives, as specified by IVU management.
• Drive professional (softer skills) development of less experienced staff.

Accountability: Management of Stakeholder Relationships

• Maintain a professional relationship with all stakeholders. These include, but are not limited to, model owners, model developers, model approvers and audit.
• Effective communication of model findings to all stakeholders.
• Either address (where able and competent) or escalate material concerns or bottlenecks to line manager (or relevant stakeholder) as early as possible to enable actions to be taken pre-emptively.
• Constructively challenge models and related processes. Engage with the stakeholders to get their perspective.
• On an ongoing basis, interact with internal stakeholders (e.g. model developers, IVU colleagues, model owners, model implementation, business representatives, etc.) to ensure common understanding of findings and concepts.
• Guide internal counterparties through relevant regulatory, policies, standards, sites and governance requirements.

Accountability: Development of Technical and Product Knowledge

• Develop own technical knowledge, regulatory/policy knowledge and softer skills independently from scheduled team training.
• Exposure to diverse range of models across different business areas.
• Be involved with new developments and initiatives within the bank.
• Shares own knowledge on informal and formal basis; support team’s overall development.
• Create a positive, engaging and challenging working environment.
• Drive best practice sharing and standardization across Absa Group.
• Proactively identify and escalate any conceptual or big picture risks (incl. changes to the regulatory landscape) in respect of IVU and AGL.
• Facilitate investigation and implementation of controls within other units to maximize early detection and mitigation of model risk.
• Provide assistance to research projects conducted by students from different universities. 
• Strive to receive regular 360 feedback to facilitate sight of blind spots and develop oneself.
• Actively seek to understand management and stakeholders need first, communicate to be aware of changes in needs and deliver to meet these needs.
• Attend and actively participate in citizenship/training events.
• Actively manage soft skills development.
• Ensure simple administrative issues are addressed adequately and within agreed timelines - such as performance review process, completion of assigned training etc.
• Work with managers in the team to achieve excellent business results through continuous people development and mentoring activities.

Behaviorally, focus on the following:

• Be objective and factual in terms of one’s opinion/communications.
• Be open-minded in interactions. Be prepared to listen and be challenged.
• Be supportive and helpful.
• Be risk-focused.
• Understand stakeholders’ needs.
• Involved in the recruiting process of AVPs around IVU. Conducting first round interviews with senior VPs.

Preferred Education

• B.Sc. Honours/ Masters Degree in Statistics, Econometrics, Mathematics, Actuarial science or other quantitative fields.

Preferred Experience:

• Minimum 6 years of relevant experience in risk modelling, risk model validation and/or risk analytics.
• Previous exposure to models and model risk is an advantage.

Knowledge and Skills:

• Proficient in MS Excel
• Proficiency in MS Office Suite
• Proficient in programming, e.g. SAS, VBA, MATLAB, C++, R, and Python.
• An exceptional technical quantitative skillset
• Experience in leading teams/projects and taking accountability for delivery through others

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

End Date: August 22, 2025 

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Job Summary

• Provides financial services to meet client specific needs to promote, market and sell Financial Solutions in accordance with relevant legislation, to meet sales targets and achieve strategic business objectives.

Job Description

• Sales Target : Proactively make self-initiated contact with customers in order to deliver against the required sales targets
• Collaboration : Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.
• Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards
• Customer Experience: To provide service excellence and achieve customer satisfaction 

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies

End Date: August 11, 2025

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Job Summary

• Support the Relationship Executive in the optimisation of profit and economic value for portfolios of Growth Business key account clients requiring medium to high complexity commercial banking requirements by focusing: 
• origination efforts to quire new clients 
• cross-sell to existing client base
• coverage efforts to service clients in accordance to the segment CVP

Job Description

• Portfolio Management: Ensure appropriate management of respective portfolios that includes but not limited to client engagement, portfolio performance management, reporting and executing of client requirements
• Business Development: Agree financial targets/new business targets and set out tactical plans to achieve this on an annual basis
• Risk Management: Ensure that portfolio meets the required risk management standards

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

End Date: August 12, 2025

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Job Summary

• To support the credit risk process through carrying out comprehensive and quality credit risk functions within the credit lifecycle to create shared growth within the boundaries of internal policies and external regulations for asset finance clients.

Job Description

Quality Assessments

• To deliver high quality credit decisions in line with credit policies, solutions and outcomes, which display consideration for the best interest of the Bank and our customers equally. Measured against findings on Quality checks performed by Manager.
• To perform credit assessments within agreed SLA/TAT . Measured against own region and against the National queue. Measured in the daily/monthly Credit Officer performance report.
• To assess applications per day in line with the average national volumes received. Measured against the national average per product and per region in the daily/monthly Credit Officer performance report.
• Perform full and fair quality assessments as required by business and relevant stakeholders.
• Provide in all assessments full and quality comments which are easily understood by all relevant stakeholders.
• To achieve an approval rate in line with the scorecard trend and behavior per Region, Site and product. Measured against the national average per product, Region and application type in the monthly Credit Officer performance report
• Vintage analysis will be performed on applications approved by the credit officer which are in default for non-adherence.  Measured against the scorecard performance per product and region using deviations found from checks performed on the quality of the assessment at time of grant.

Risk Control

• Report all risk events/incidents/issues immediately upon discovery and escalate significant events/incidents/issues using the defined process for my business area
• Help to understand why risk events/incidents/issues happened and identify how to prevent them in future - focusing on fixing root causes and taking ownership of identified actions
• Proactively identify ways to improve the control environment by considering what could go wrong in the processes I operate and how errors could be prevented - focusing on fixing root causes and taking ownership of identified actions
• No unsatisfactory audit (internal and external) findings
• Comply with Regulatory and Legal legislation requirements
• 100% completion of compulsory training within the given timelines
• Comply with the set policies in terms of Governance for the BU

Customer Centricity

• Assist Sales in achieving growth targets set without compromising on the quality of business placed on book
• Participate in the upskilling and development of colleagues within team and across operational areas. 
• Assisting team members within region or nationally as and when required / requested
• Provide stakeholders with the relevant credit support to ensure that customer focus and relationships are maintained and expanded.
• Engage in quality conversations with our stakeholders when identifying needs and providing long-term solutions.

Education: 

• NQF Level 7 (Accounting/Finance/Investment/Economics/Risk/ Credit Management)/ Bachelors Degree.
• 2 to 3 years credit management experience or similar.
• At least three years' relevant banking experience.

Key Performance Areas: 

• Deciding and initiating action 
• Analyzing financial statements to determine serviceability.
• Persuading and influencing
• Planning and organizing
• Following instructions and procedures
• Coping with pressure and setbacks
• Adapting and responding to change

Knowledge & Skills: 

• Credit Risk Assessment / Management in a financial environment
• Working knowledge of business financial statements.
• Intermediate computer skills.
• Customer Orientation Level.
• Verbal and written communication.
• Networking ability.
• The ability to adapt to continuous changes in the working environment. 
• Negotiation skills.
• Assertiveness
• Dealmaking capability

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

End Date: August 12, 2025

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Job Summary

• To deliver customer support services to enhance the customer experience through the execution of predefined objectives as per agreed standard operating procedures (SOPs). Selecting this role has a compensation & benefit impact in Seychelles. Please contact Reward for details.

Job Description

• Customer Service: Respond efficiently, accurately and courteously to all customer service matters, complaints, requests
• Support the development and maintenance of processes in Customer Services Centre: Adhere to all processes in the CMP Customer Services centre and identify opportunities to improve Client Servicing processes
• Monitor and control risk associated with the Customer: Ensure that all activities performed in providing Customer Services comply in all respects with Absa's risk and compliance policies and procedures as well as legal and regulatory requirements
• Stakeholder Management: Establish and maintain good professional relationships with relevant stakeholders so as to remain abreast of their needs and issues and respond rapidly and effectively
• Self-development: Owning and being proactive about own training and development

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

End Date: August 11, 2025

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Job Summary

• To support the credit risk process through carrying out comprehensive and quality credit risk functions within the credit lifecycle to create shared growth within the boundaries of internal policies and external regulations for asset finance clients.

Job Description

Quality Assessments

• To deliver high quality credit decisions in line with credit policies, solutions and outcomes, which display consideration for the best interest of the Bank and our customers equally. Measured against findings on Quality checks performed by Manager.
• To perform credit assessments within agreed SLA/TAT . Measured against own region and against the National queue. Measured in the daily/monthly Credit Officer performance report.
• To assess applications per day in line with the average national volumes received. Measured against the national average per product and per region in the daily/monthly Credit Officer performance report.
• Perform full and fair quality assessments as required by business and relevant stakeholders.
• Provide in all assessments full and quality comments which are easily understood by all relevant stakeholders.
• To achieve an approval rate in line with the scorecard trend and behavior per Region, Site and product. Measured against the national average per product, Region and application type in the monthly Credit Officer performance report
• Vintage analysis will be performed on applications approved by the credit officer which are in default for non-adherence.  Measured against the scorecard performance per product and region using deviations found from checks performed on the quality of the assessment at time of grant.

Risk Control

• Report all risk events/incidents/issues immediately upon discovery and escalate significant events/incidents/issues using the defined process for my business area
• Help to understand why risk events/incidents/issues happened and identify how to prevent them in future - focusing on fixing root causes and taking ownership of identified actions
• Proactively identify ways to improve the control environment by considering what could go wrong in the processes I operate and how errors could be prevented - focusing on fixing root causes and taking ownership of identified actions
• No unsatisfactory audit (internal and external) findings
• Comply with Regulatory and Legal legislation requirements
• 100% completion of compulsory training within the given timelines
• Comply with the set policies in terms of Governance for the BU

Customer Centricity

• Assist Sales in achieving growth targets set without compromising on the quality of business placed on book
• Participate in the upskilling and development of colleagues within team and across operational areas. 
• Assisting team members within region or nationally as and when required / requested
• Provide stakeholders with the relevant credit support to ensure that customer focus and relationships are maintained and expanded.
• Engage in quality conversations with our stakeholders when identifying needs and providing long-term solutions.

Education: 

• NQF Level 7 (Accounting/Finance/Investment/Economics/Risk/ Credit Management)/ Bachelors Degree.
• 1 to 2 years credit management experience or similar.
• At least three years' relevant banking experience.

Key Performance Areas: 

• Deciding and initiating action 
• Analyzing financial statements to determine serviceability.
• Persuading and influencing
• Planning and organizing
• Following instructions and procedures
• Coping with pressure and setbacks
• Adapting and responding to change

Knowledge & Skills: 

• Credit Risk Assessment / Management in a financial environment
• Working knowledge of business financial statements.
• Intermediate computer skills.
• Customer Orientation Level.
• Verbal and written communication.
• Networking ability.
• The ability to adapt to continuous changes in the working environment. 
• Negotiation skills.
• Assertiveness
• Dealmaking capability

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

End Date: August 12, 2025

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Job Summary

• Role will be focused on reporting and planning of all financial and management information within finance.
• Analysing and reporting of financial information in an accurate, complete and timely manner and providing business with meaningful insights and value-add perspective to enable decision making
• Continuously seeking ways to improve operations by scaling automated financial processes, performing deep dives on several topics and trend analyses.
• Crafting financial solutions aligned to all appropriate controls, business financial health and growth objectives.

Job Description

Financial Planning Accountabilities

• Assist finance manager in developing processes and controls to ensure that the planning process is effective, supports business strategies and completed within the required timelines with the appropriate level of details.
• Build the financial model to support the business plan and ensure the model is in compliance with model governance through annual model review
• Understand and review assumptions provided by business to support the forecast
• Understand and integrate Treasury, Risk, and Finance data from a BU perspective, where appropriate.
• Prepare and process all journals relating to the forecast on the relevant system within the required timelines.
• Review all journal entries posted relating to the forecast to ensure accuracy and completeness
• Provide accurate, complete and timeous reporting of the forecast to relevant stakeholders
• Prepare for all cycles in advance and ensure adequate engagement with the relevant finance and business teams.
• Transform and evolve Finance planning, tracking and control processes
• Present financial planning results to business highlighting performance and provide meaningful insights on possible risks and opportunities for the near future
• Take a commercial view on business and provide contextual insights into planned performance results
• Interact with the stakeholders to agree minimum quality standards, as well as an agreed method of communicating and resolving any identified quality deficiencies in the planning process.

Financial Reporting Accountabilities 

• Build trust in the finance function through the creation of a single source of financial information which is corroborated by related management information sources and alignment to the agreed accounting principles, methodologies, and underlying data are correctly applied.
• Ensure appropriate, quality and timeous delivery of accurate financial and non-financial management information to support business objectives and expectations, including appropriate financial and non-financial metrics, valid and insightful comments and packaging the information in a relevant and appropriate manner.
• Own the process of delivery of high-quality information for regular and ad-hoc enhanced reporting to agreed requirements, timelines, and standards.
• Own and co-ordinate the core finance processes for PPB FDS Finance and contribute to the effectiveness of these processes for PPB and Group Finance (annual planning, forecasting, spend trajectory and reporting).
• Develop and implement control procedures as deficiencies or exceptions are identified which support the production of error-free reports. Assess and drive improvement of business accounting practices and policies.
• Validate all financial and management reporting information for flash results, month end financial results and utilisation and reporting of various key metrics
• Integrate advanced modelling and analysis capability to provide actionable intelligence, beyond data within the function.
• Generate finance narratives and insights driving business; and build/advise on pioneering new propositions.
• Take a commercial view on business and provide contextual insights into performance reports.
• Present financial results to business highlighting performance against plans, prior performance and providing meaningful insights on possible risks and opportunities for the near future
• Align to processes around month-end, year-end and planning cycles across the PPB finance community and BU based on the requirements from Group. Prepare for all cycles in advance and ensure adequate engagement with the relevant finance and BU teams.
• Interact with the stakeholders to agree minimum quality standards, as well as an agreed method of communicating and resolving any identified quality deficiencies in the reporting process.
• Act in line with the correct governance and control frameworks across the Finance team, as well as for proactively addressing any deficiencies and exceptions.
• Ensure that the CFO is appraised of key financial issues that need to be raised with executive leadership to enable integrity and timely management the BU.
• Know BU financial ambitions and balance sheet aspirations of PPB in performance reporting.
• Contribute to BCM & cybersecurity processes relevant to the BU and finance execution.
• Serve as a subject matter expert on financial data integrity, accounting processes, reconciliations’, analysis and reporting for end-to-end Financial Management in business area.
• Responsible for continuous operational excellence and real-time responsiveness of finance to enable business to achieve growth and profitability objectives.
• Focus on information-driven performance improvement and formulate data into easy access standardised views.
• Maintain stewardship and excellence which drives performance and sustainable growth through preservation of financial integrity.

People Investment Accountabilities

• Peer responsibility: Coach, inspire, engage, mentor and develop finance and business savvy leaders.
• Network with finance colleagues across GFD and create awareness of challenges, opportunities and issues and encourage collaboration
• Focus on Finance skills evolution and remaining relevant.
• Embrace the value of finance partnership in Big Data, Advanced Analytics, mergers and acquisitions, and partnerships into the core of our business.
• Ensure deep personal understanding of income statement, balance sheet, margin returns, variance analysis, capital and liquidity requirements, revenues, assets, liabilities and capital, expenses, headcount analytics and other key ratios through relevant business engagement.

Role / Person Specification

• Minimum B-degree (NQF level no.7) Desired Post Graduate Degree (NQF level no.8+), CA (SA) or CIMA qualification preferred.
• 3+ years professional financial management experience

Knowledge and skills:

• Experience in executing finance processes.
• Experience in commercial innovation environments
• Broad Finance including strategic, commercial, legal, risk and operational aspects
• Understanding of the financial services sector within a professional business environment
• Knowledge of building collaborative work environments

Education

• Bachelor`s Degrees and Advanced Diplomas: Financial Sciences (Required)

End Date: August 12, 2025

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Job Summary

• The purpose of the role is the implementation, monitoring and review of Occupational Health and Safety (OHS) systems within the Absa Group with regards to Contractor OHS Management – Special projects as well as events, marketing and sponsorships.

Job Description

Accountability: Risk management - Ensure compliance with the implemented OHS systems

• Monitor the Occupational Health and Safety (OHS) standards and management
• Monitor and manage compliance to the information system (MIS) used by contractors for submission of relevant information pertaining to OHS
• Provide inputs into the design and structure of information systems used for Contractor OHS Compliance.
• Conduct reviews on OHS documentation submitted by contractors and compile reports accordingly as and when required.
• Liaise with Business Units and contractors by providing expert opinions, advice and recommendations pertaining to relevant legislation with regards to OHS impacts.
• Liaise with Absa Procurement in terms of providing SME advice on risks and segmentation of suppliers in terms of OHS for input in terms of applicable Supplier Control Obligations around OHS controls.
• Engage with various internal Business Units such as CRES, Regional Operations, Retail and Business Banking, Procurement, etc. to ensure participation and elimination of risks.
• Address any concerns raised by Business Units and contractors/suppliers with regards to feedback from or interaction with the Contractor OHS Management team from Group OHS.
• Compile training material and present courses if necessary for contractors OHS.
• Provide facilitators with information when facilitators are not able to respond to a learner’s question if making use of external service providers.
• Attend inspection/inquiries held by the Department of Labour as and when required. 
• Attend to Business specific meetings and ensure OHS requirements are highlighted and addressed.
• Arrange for participation and adequate representation of the Contractor OHS team for meetings, site visits and other engagements necessary for collaboration and project purposes.
• Develop and revise policies, procedures, standards and forms/templates related to OHS and specifically Contractor OHS Management.
• Maintain the relevant information systems used to create continual OHS awareness amongst contractors and internal stakeholders.
• Equip and train new and existing Contractor OHS team members to enable the team to execute their duties.
• Provide strategic solutions in terms of Contractor OHS management for the bank.
• Develop systems for reaching out to new contractors across the Absa portfolio.
• Enable the onboarding of new contractors in terms of OHS procedures and ensure quality engagements with contractors by the Contractor OHS team in this regard.
• Provide assistance in terms of Contractor OHS management to ARO counterparts.

Accountability: Providing Solutions to ensure OHS compliance

• Work with various internal and external stakeholders to ensure compliance to eliminate or mitigate risks within the Absa Group by providing statistics and reports pertaining to reviews conducted, site visits conducted, non-compliances and incidents.
• Consolidate statistics for the Contractor OHS Management team and report to relevant management structures as required.
• Contribute to align policies, procedure and standards to support the prevalent risk per workplace in accordance with the risk identified.
• Provide guidance and assistance to eliminate or mitigate risks by making use of internal resources, external experts, Local Authorities and Department of Labour approved service providers.
• Be "au-fait" (familiar) with new technology, trends and changes pertaining to OHS matters, to be able to provide internal clients and external contractors with solutions.
• Provide support to Contractor OHS team members as and when required for issues noted during site visits, reviews conducted or any other matters pertaining to interactions with internal or external stakeholders.
• Provide leadership to the Contractor OHS team in terms of engagements with contractors and internal stakeholders.

Accountability:  Communication and Client Service

• Be available by means of e-mail, cell phone and Microsoft Teams to assist internal clients and external contractors with OHS related matters. 
• Do inspections on request of internal clients to solve problems as identified by the client, as may be required from time to time.
• Attend meetings to ensure that OHS receive the required attention to be compliant as well as industry related workshops and seminars to become aware of latest trends and changes.
• Engage in knowledge sharing with OHS colleagues and peers in this sector which will increase productivity as less time will be spent on research and the OHS team will be on the same page.
• Assist and guide workplaces to become compliant by attending OHS committee meetings as and when required and conduct regular follow ups of non – compliant workplaces to ensure that workplace is up to standard.
• Ensure all Contractor OHS team members are familiar with Absa processes and offer the necessary assistance and guidance where required in this regard.
• Communicate any performance deficiencies to Contractor OHS team members and offer assistance if so required to correct any identified.
• Escalate and take the necessary action if such deficiencies cannot be resolved.
• Compliance verification (Site inspections) and Incident investigations
• Conduct scheduled or unscheduled site inspections to verify OHS compliance and implementation of OHS management systems by contractors and compile the required reports on such inspections.
• Conduct incident investigations as and when required and report on findings accordingly.
• Ensure that any investigations conducted by the Contractor OHS team is done properly with the necessary resources made available to the team in this regard.
• Provide feedback to and liaise with relevant internal and external stakeholders with regards to the outcomes of such inspections or investigations conducted.
• Monitor the closure of actions raised by such inspections and investigations and conduct follow-up with contractors or internal stakeholders, as may be applicable, on items not closed.
• Escalate issues in this regard as may be necessary to Group OHS Management and other Department Heads as may be required to ensure compliance by contractors or internal stakeholders concerned.
• Staff in own area (Manager, Group OHS and Capital projects, Real Estate, Engineering, Facilities Management)
• Staff outside own area (ARO CRES and OHS colleagues)
• External customers (Procurement, Group Wellness, Group Learning, Group Legal, People Function, Sourcing, ITO, Group events and marketing and other Business Units)
• Regulators / Government local authorities
• Vendors / suppliers
• Other (Industry forums / associations)

Skills & Experience

Education and Experience Required

• NQF Level 7 OHS / construction / contractor management qualification
• SACPCMP registration of at least CHSO (Construction Health and Safety Officer) level
• Experience in events health and safety management
• Competency in incident investigation techniques.
• Risk Assessment experience and OHS experience up to Implementation and Auditing level.
• At least 5 years’ experience in the OHS environment in a major institution, preferably in banking industry or construction industry with experience related to contractor OHS management.
• Risk management experience and specific training in conducting risk assessment.
• Application of Project management methodology.
• Effective communication skills, written and oral. 
• Computer literacy in Office Applications with strong MS Excel capabilities
• Liaison with external OHS stakeholders

Education

• Bachelor`s Degrees and Advanced Diplomas: Physical Planning and Construction (Required)

End Date: August 13, 2025

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Job Description

• Lead and support the implementation of payment solutions across various channels (mobile, online, POS).
• Collaborate with cross-functional teams to deliver end-to-end payment projects, from requirements gathering to go-live.
• Ensure compliance with PASA rules, SARB regulations, and BankservAfrica standards.
• Drive the adoption and integration of PayShap, RTC, EFT, SWIFT, and ISO 20022 messaging standards.
• Analyze and optimize payment flows, ensuring efficiency, security, and customer satisfaction.
• Liaise with external vendors, banks, and regulatory bodies to ensure seamless integration and compliance.
• Monitor and report on payment system performance, transaction volumes, and exception handling.
• Stay abreast of emerging payment technologies, regulatory changes, and industry trends.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

End Date: August 22, 2025 

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Job Summary

• Optimise the profit and economic value of portfolios of Premium Business key account clients requiring high complexity commercial banking requirements by focusing: 
• origination efforts to quire new clients. 
• cross-sell to existing client base. 
• coverage efforts to service clients in accordance to the segment CVP

Job Description

• Drive Financial Targets: Maintain primary ownership of a portfolio of Growth Account clients, differentiated by the level of complexity of the client base
• Relationship and Service Management: Actively develop strong client relationships. Conduct regular client visits in accordance with the Commercial Growth Account Value Proposition and initiate changes to ABB Product by providing input into product development to better service our clients
• Manage Risk Assessment: Adhere to the bank's policies and procedures and ensure compliance. Take ultimate ownership of the portfolio's risk management by ensuring a good understanding of both the Bank's and the clients regulatory and compliance environments.
• Collaboration: Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.

Education

• National Diplomas and Advanced Certificates: Business, Commerce and Management Studies

End Date: August 31, 2025

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Job Summary

• Support the Relationship Executive in the optimisation of profit and economic value for portfolios of Premium Business key account clients requiring high complexity commercial banking requirements by focusing: 
• origination efforts to quire new clients; 
• cross-sell to existing client base; 
• coverage efforts to service clients in accordance to the segment CVP

Job Description

• Portfolio Management: Ensure appropriate management of respective portfolios that includes but not limited to client engagement, portfolio performance management, reporting and executing of client requirements
• Business Development: Agree financial targets/new business targets and set out tactical plans to achieve this on an annual basis
• Risk Management: Ensure that portfolio meets the required risk management standards

Education

• National Diplomas and Advanced Certificates: Business, Commerce and Management Studies

End Date: August 31, 2025 

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Job Summary

• Optimise the profit and economic value of portfolios of Growth Business key account clients requiring medium to high complexity commercial banking requirements by focusing: 
• origination efforts to quire new clients. 
• cross-sell to existing client base.
• coverage efforts to service clients in accordance to the segment CVP

Job Description

• Drive Financial Targets: Maintain primary ownership of a portfolio of Growth Account clients, differentiated by the level of complexity of the client base
• Relationship and Service Management: Actively develop strong client relationships. Conduct regular client visits in accordance with the Commercial Growth Account Value Proposition and initiate changes to ABB Product by providing input into product development to better service our clients
• Manage Risk Assessment: Adhere to the bank's policies and procedures and ensure compliance. Take ultimate ownership of the portfolio's risk management by ensuring a good understanding of both the Bank's and the clients regulatory and compliance environments.
• Collaboration: Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.

Education

• Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required

End Date: August 13, 2025

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Job Summary

• To develop tactical strategy and delivery plans, formulate associated practice/s and to ensure operational implementation and adoption i.t.o. credit risk management methodology, practice, governance and delivery objectives.

Job Description

• Credit Origination, Execution and Fulfillment
• Execution and Fulfillment of Credit Strategy and alignment with RB Business Objectives
• Liaise with Segment Managers to ensure optimal client solutioning within agreed risk framework
• Management of Credit Analysts to execute on agreed objectives

Management of Segment Credit Risk Portfolio

• Working with the High Value and Premium Segment Managers to ensure appropriate analysis in respect of required/ requested facilities, conditions of sanctioning and to maintain the quality of credit risk profile on the portfolios
• Responsible for the team’s Data Quality integrity and quality of Credit Applications submitted for Credit Sanctioning

Team Management

• Develop a high performing team by embedding formal performance development and informal coaching
• Create an effective workforce and ensure that current and future business requirements are met

Risk Management: Providing Subject Matter Expertise to Risk types

• Stakeholder Management: Build and Maintain effective Relationships with relevant stakeholders
• Risk Reporting: Identify, assess and Report key risks arising from significant events, investigations, audit and control issues
• People Management: Develop a high performing Team
• Risk and Control: Adherence to Policies, Procedures and Regulations.
• The Credit Origination Manager is responsible for managing and overseeing the end-to-end credit origination process. This includes taking ownership of limiting Risk by reviewing and approving credit applications, assessing creditworthiness, developing relationships with clients, and ensuring compliance with credit policies and regulations. The role also involves managing the delivery of a team, collaborating with internal stakeholders, and driving business growth by identifying new credit opportunities.

Key Responsibilities:

Credit Origination & Approval:

• Oversee the credit origination process, from client application to credit decision.
• Analyze and assess client financial data to determine creditworthiness.
• Review credit applications and ensure that all relevant information is gathered.
• Approve or reject credit applications in accordance with company policies and guidelines.

Client Relationship Management:

• Develop and maintain strong relationships with new and existing clients.
• Act as the main point of contact for clients throughout the credit origination process.
• Provide expert advice to clients on credit products and solutions.

Risk Management & Compliance:

• Ensure compliance with credit policies, procedures, and regulatory requirements.
• Collaborate with the risk management team to evaluate and mitigate risks associated with credit transactions.
• Monitor ongoing credit performance and take corrective actions when necessary.

Team Leadership & Management:

• Lead and coach a team of credit analysts who form part of the trio relationship with the banker team who are resp.
• Ensure Quality applications are delivered consistently by the team within agreed SLA’s
• Provide guidance, training, and performance evaluations to ensure team success.
• Foster a collaborative and high-performing work environment by creating a client service culture in all we do
• Encourage the team to generate ideas and seek out opportunities to share knowledge and build on their knowledge

Business Development:

• Identify new business opportunities and potential clients for credit products.
• Collaborate with sales and business development teams to drive growth in credit origination.
• Monitor market trends and competitor activities to stay ahead of industry developments.

Reporting & Analysis:

• Prepare reports on credit origination activities, performance metrics, and portfolio performance.
• Provide insights and recommendations to senior management regarding credit risk exposure and business opportunities.

Continuous Improvement:

• Continuously assess and refine credit origination processes to improve efficiency and reduce risk.
• Stay up to date on industry’s best practices and regulatory changes.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

End Date: August 13, 2025 

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Job Summary

• To take responsibility and to perform investigations to substantiate any money laundering concerns.

Job Description

Key accountabilities:

• Data collection and analysis for effective investigation
• Be client centric
• Manage and perform detailed investigations relating to Anti Money Laundering from various sources
• Ensure that all investigations are conducted to such a standard that they are fully compliant with regulatory requirements, as well as all internal Absa Policies and Policy Standards. 
• Obtain all relevant evidence related to an investigation. Scrutinise / analyse this evidence and make meaningful observations / conclusions regarding the findings
• Assess all findings in order to establish trends and escalate all issues of a significant nature to the appropriate stakeholders on a timely basis (as and when these occur) and through various meetings and reports (content presentation, accuracy, quality and completeness are important) 
• Ensure that each investigation is of high quality, accurate, value adding conclusion, for the type of investigation being conducted
• Meet investigation timelines as per the 90-day SLA in line with the prioritization matrix guidelines
• Ensure that investigations that are referred by internal and external stakeholders are completed within applicable timelines and feedback is provided timeously.
• Ensure adherence to defined Financial Crime Special Investigation Unit process guidelines and procedure manuals including filing of STR/SAR’s within SLA, submission of governance packs within defined timelines).
• Make meaningful recommendations for the various types of investigations. This will include, but is not limited to system / people / process failures
• Inform management of any suggestions or proposals to enhance investigative methodologies
• Inform management immediately of any new trends which have been identified during investigations for further escalation to stakeholders and or feeding into the Eco-system forum

Accountability: Reporting and Governance

• Action all requests received in respect of internal and external stakeholder i.e., Sections 27, 29, 32, 34 and 35 of the Financial Intelligence Centre (FIC) Act, Fraud Solutions, CIB, Law enforcement etc. 
• Analyse alerts in order to determine whether a suspicious and unusual transaction report should be submitted to the FIC in terms of the Financial Intelligence Centre Act.
• Report and escalate all AML compliance risks and issues arising from businesses promptly and appropriately in accordance with Group and local legal and regulatory requirements
• Inform management regarding AML compliance matters which may pose financial or reputational risks for the business
• Provide appropriate information to management on a daily, weekly and monthly basis by collating appropriate, accurate and reliable MI.
• Be able to identify risks, strategies and closing systematic gaps and reporting this to management

Accountability: Stakeholder Management

• Identify, understanding and responding to internal stakeholder all matter within our scope of investigation
• Collecting data to effectively produce write ups such as position papers, investigation presentation slides etc, to be delivered to business, senior leadership, governance structures
• Be able to identify risks and systematic gaps, emerging trends and risk as well as identifying remediation strategies
• Be able to identify, understand and respond to external stakeholder risk mitigation strategies. i.e., Management Business, Support the Senior Manager by ensuring effective coordination of information on a continuous basis
• Build and maintain meaningful relationships with Internal (Financial Crime teams, Senior Leadership and Business) and External (SARB, FIC, SIU, SABRIC SAMLIT) stakeholders with the aim of understanding and responding to their needs
• Implement established escalation processes for significant issues and concerns raised so as to manage the culture of "no surprises"
• Maintain professionalism in all verbal and written communication with stakeholders. The professionalism requirement also extends to personal appearance as well as adherence to acceptable business ethics
• Discuss emerging or current issues with local and in-country teams and escalate or resolve these issues where possible

Preferred Education

• NQF Level 7: Bachelor's Degrees, Advanced Diplomas, and Bachelor of Technology degrees. 
• Legal or Governance, Risk management, Investigations or Compliance qualifications

Preferred Experience

• Minimum of 3 years’ experience, preferably in AML/ Compliance/ Investigations and a combination of banking

Knowledge and Skills

• Specialist knowledge of AML Policies and procedures
• Experience in AML or Forensic investigations
• Advanced user of Microsoft Office, particularly Excel, Word, Outlook email, Internet. Good understanding of the banking products and services
• Strong working knowledge of relevant operational areas which interface with this role
• Experience of working in a multinational, multi-segment, environment with matrix reporting. Awareness of cultural differences and varying legal/regulatory environments

Education

• Bachelor`s Degrees and Advanced Diplomas: Law, Military Science and Security (Required)

End Date: August 13, 2025 

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Job Summary

• As part of the Payments Partnerships Centre of Excellence, the role holder will influence Absa’s payments partner journey through optimal interbank participation, industry relationship facilitation, PSO and internal business unit engagement whilst ensuring that Absa’s end-to-end payments partner supply chain functions optimally in all aspects in order to become a leading payments provider to customers and businesses. 
• Perform the role of a Subject Matter Expert for Personal & Private Bank. The role holder will be responsible for establishing an overall health position of Payment partnerships (albeit PSO, TPPP’s, ISO’s, Financial Services companies e.g. WFS and bank sponsorships) with strong alignment to the Absa BU Product clusters as the relationship owners. 
• In close collaboration with BU product areas, the job holder will develop an overarching payments innovation and partnership framework, including guiding principles to ultimately shape / inform payment innovation & partnerships decisions, as well as maintain an overall payment innovation and partnership plan across the multiple payment rails.

Job Description

Education and Experience Required 

• B Degree or equivalent NQF Level 7 qualification or higher
• At least three (3) years Payments expertise (i.e. worked in Card, T&D or Payments Environments)
• Solid experience of working across external organizations in the payments industry
• In-depth understanding of Payments Business Models and Inter-bank pricing structures.
• Retail / Banking experience is a distinct advantage.

Accountability: Relationship Management and Industry representation 

• Evaluation of all new payment innovation and partnership opportunities against the defined risk framework, as well as maintenance of a repository of all reviews performed and the outcomes/decisions recommended
• Active monitoring and guidance of the TPPP’s, ISO & Payment Sponsorships, although ownership resides with the BU Product areas (EB, RB, CIB).
• Maintain strong relationships with the key payment partners and the product level relationships as these relationships will frequently be stress tested in various ways (Commercial, Contractual, Operational, Compliance, Change, New Opportunities etc.).  
• Maintain the relationship and Absa presence on key industry forums in order to influence and provide guidance on key strategic issues.
• Regular performance engagements, reporting and assessments.
• Responsible for the research and drafting of comprehensive briefings to Senior Executives who represent Absa on external boards and committees
• Contribute and participate in industry forums created for the purpose of maintaining the integrity of payment transactions across the national payment system.
• Facilitate sessions between Product, Group Information Services (GIS) teams, Group Information Technology (IT), Group Finance teams, Product Control and Risk Management (IRM) teams in order to maintain and track the integrity of payment and settlement transactions across the value chain.

Accountability: Reporting, Analytics and Insights 

• Evaluation of all new payment innovation and partnership opportunities against the defined risk framework.
• Ensure that our payment partners have line of sight to all applicable compliance programs and the impacted product areas are clear on any potential non-compliance triggers.
• Recommend changes to the way of work in accordance with best practice in the payments  industry.
• Identify opportunities for existing payment partners to share capability that further enhances our overall payments product offerings
• Contribute to the overall Risk management strategy across the Card payment value chain. 

Accountability: Financial Management

• Ensure that all gaps are identified and closed when it comes to Revenue and other leakages.
• Maintain the balancing process between Business, IT and Finance in order to optimize the revenue generated from payment partnerships
• Contribute to the optimization of the Absa Card Payment strategy, business planning processes and BOW deliverables.

Accountability: People Management

• Manage and direct the Payment Partnership team (Scheme Management and Payment partnerships team) activities.
• Ensure team is optimally resourced to deliver annual objectives
• Manage the performance and development of team members

Education

• Bachelor's Degree: Information Technology

End Date: August 15, 2025

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Job Summary

• Accountable for managing the successful delivery, coordination and embedment of key business outcomes, within a value stream, that collectively achieve the desired strategic customer and commercial results.  This includes the digital transformation of existing customer facing processes via digital or physical channels

Job Description

Key Responsibilities: 

Trusted partner to business: 

• Act as the trusted advisor to the business bringing thought leadership, structure and problem solving abilities to define how we optimally deliver on strategic outcomes
• Programme Leadership Across the Value Stream: 
• Lead and coordinate delivery of strategic initiatives spanning customer onboarding, new loan origination and process automation. Ensure alignment with regional priorities and enterprise transformation goals. 

Regional Delivery Oversight: 

• Provide strategic oversight and delivery assurance across multiple African markets. Adapt delivery models to local contexts while maintaining consistency in governance and execution standards. 

Programme Management: 

• Manage complex, cross-functional programmes that drive strategic performance improvements. Ensure integration across initiatives and alignment with enterprise architecture and change governance. 

Project Management: 

• Monitor the progression of projects at every stage, ensuring scope, time, cost, and quality objectives are met. Champion agile and hybrid delivery methodologies. 

Agile Ways of Working: 

• Champion agile delivery practices across the portfolio. Embed agile principles and frameworks (e.g., Scrum, SAFe, Kanban) to enhance responsiveness, collaboration, and value delivery. 

Quality Assurance: 

• Establish and maintain quality standards across the portfolio. Implement continuous improvement practices and ensure delivery excellence. 

Stakeholder Engagement: 

• Build and maintain strong relationships with senior stakeholders across the region, including business sponsors, technology partners, and external vendors. Facilitate transparent communication and decision-making. 

Team Leadership & Capability Building: 

• Lead and mentor a team of senior delivery leads. Foster a high-performance culture, drive accountability, and support professional development across the region. 

Risk & Dependency Management: 

• Identify and manage risks, issues, and interdependencies across the portfolio. Ensure proactive mitigation and escalation processes are in place. 

Governance & Reporting: 

• Ensure adherence to governance frameworks. Provide accurate and timely reporting to executive leadership and steering committees. 

Innovation & Change Enablement: 

• Promote a culture of innovation and agility. Support change management efforts to embed new ways of working and deliver sustainable transformation. 

Preferred Experience: 

• Proven track record in leading delivery of complex projects across multiple geographies
• Experience in programme execution across complex landscapes and architecture, with an extreme focus on delivering customer value 
• Track record in building Change delivery Capabilities and high performing teams that deliver large scale changes across multiple geographies

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

End Date: August 13, 2025 

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Job Summary

• Work as part of an agile team to provide application support for specified tech products & services. This includes first line support & basic optimization, administration, configuration, maintenance & trouble shooting / problem solving with end users of these tech products & services.

Job Description

Devops & Support

• Apply problem solving skills to solve technical problems on existing applications
• Take ownership for developing advanced design thinking and problem solving skills in preparation for greater complexity / changing / evolving tech
• Implement configuration, optimization (e.g. upgrades) & maintenance activity (e.g. regular maintenance patches) for enterprise wide applications
• Schedule and oversee planned maintenance tasks, such as backups and performance tuning, in production for tech products & Services
• Provide inputs into application documentation for end users
• Leverage application documentation to guide users through application support processes
• Leverage knowledge gained on support / trouble shooting processes to make recommendations for user documentation and or application changes / enhancements
• Execute unplanned maintenance tasks, such as disaster recovery procedures, for production IT services to prevent and to minimize issues
• Follow governance & risk procedures for all application support e.g. upgrades, maintenance etc.
• Work as part of an integrated application / product / service team throughout their lifecycle and assist in the application-related aspects of designing, testing, operating and improving technology products & services
• Identify stakeholder & communication dependencies / interdependencies & requirements in all application support processes & ensure these are followed prior to any application support implementation
• Proactively identify any risks ahead of application support processes e.g. changes, optimization, maintenance, batch uploads etc.
• Develop and maintain knowledge in application functionality, user workflow, and business processes to improve level of support provision on an ongoing basis
• Develop sufficient knowledge of application infrastructure (server, network, security) to improve application support inputs
• Compile and maintain inventory of applications and related details
• Meet all SLA requirements associated with application support being provided
• Follow identified risk, governance & control procedures for all application support provided e.g. backup, documentation etc.
• Maintain awareness of application risks and opportunities for improvement

Education

• Bachelor's Degree: Information Technology

End Date: August 13, 2025 

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Job Summary

• Formulate tactical strategy and associated delivery plans related to single practice areas. Ensure proactive integration and operational tactical enhancement.

Job Description

• People Management: Coach, mentor and manage team members toward driving business objectives and ensuring colleague development
• Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards
• Business Management: Manage the levels of performance and service standards that need to be achieved by translating the Business Unit’s strategy into achievable objectives and contracting these through the Performance Development process for the team.
• Collaboration: Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.
• Customer Experience: To provide service excellence and achieve customer satisfaction.

Education

• National Diplomas and Advanced Certificates: Business, Commerce and Management Studies

End Date: August 15, 2025 

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Job Summary

• To support the growth of the company by focusing on customer-centered, quality sales in a telesales environment.

Job Description

Fixed Term Contract:

Minimum requirements:

• RE 5 with 150 FAIS credits in Life Insurance products
• Basic Understand of Underwriting
• Minimum 2 – 3 years Life Insurance Sales, Funeral, Customer Services or Retentions experience

Skills:

• High energy 
• Good verbal communication skills
• Ability to work under pressure
• Strong track record of meeting targets
• Self-Motivated
• Time Management

Education

• Further Education and Training Certificate (FETC)  (Required)

End Date: August 9, 2025 

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Job Summary

• To provide specialist advice and support in area of specialisation guarding against risk, in alignment with related scheme and policy conditions.

Job Description

• Administrative and operations support: Provide specialist underwriting support and advice against standard operating procedures
• Ad Hoc duties: Provide support to customers and team as required on an ongoing basis
• Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards
• Administration: Effectively fulfil all required administrative duties, including tracking and reporting

Education

• Higher Diplomas: Business, Commerce and Management Studies (Required)

End Date: August 14, 2025 

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Job Summary

• To provide banking services accurately and timeously through the execution of predefined objectives as per agreed standard operating procedures (SOPs). Selecting this role has a compensation & benefit impact in TZ (NBC), Botswana, Kenya. Please contact Reward for details.

Job Description

• Customer service: Deliver customer service at first point of contact
• Capturing financial transactions: Capture all financial transactions on the Bank system and ensure that all transactions are properly authorised by a mandated official before finalising the processing
• Fraud prevention: Identify potential fraudulent transactions and report these and other suspicious transactions as per the Money Laundering control framework to management
• Capture customer data: Update demographics such as address changes, name changes and standing order instructions based on information supplied by customer.

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

End Date: August 12, 2025

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Job Summary

• The Absa Business Bank Group Internal Audit (IA) team is seeking a seasoned and collaborative professional with an interest in Business banking (BB) This role offers the opportunity to gain comprehensive insight into the bank’s strategy and operations. We are currently looking for an experienced Head of Audit/Principal (Director) to lead our BB audit team. 
• With a strong focus on relationship banking, Absa Business Bank offers a comprehensive suite of financial solutions tailored to meet the diverse needs of business clients. These include transactional banking, lending, payments, cash flow management, and digital banking platforms. The bank is committed to enabling business success through innovative financial products, strategic advisory services, and a deep understanding of the local market landscape.
• This role is responsible for defining the audit plan for this portfolio and is part of the IA Extended Leadership team, ensuring the delivery of the audit plan and compliance with the relevant IA assurance methodology.
• The incumbent will be accountable for the quality of the audit work performed, as well as the efficiency and effectiveness of the audit team.
• Excellent communication skills, both written and verbal, are essential. Additionally, the ability to manage multiple senior stakeholders including the Board and Regulator while delivering on commitments is required.
• This position is ideal for individuals seeking to enhance their bancassurance experience within a dynamic, risk-based environment.

Job Description

Key Accountabilities:

Leadership and People Management:

• Leadership/Values/Culture: Demonstration of Absa and IIA code of conduct values/behaviours in all aspects of work. Playing a positive role in team effectiveness sessions and in the unpacking of Colleague Experience Survey results.
• Promote a positive team culture and enhance employee engagement
• Lead a team of professional and subject matter experts, who may be line managers themselves.
• Embed the performance culture and role model Group values and behaviours.
• Manage and lead teams through change, both individually and as a function.
• Actively contribute to the wider talent development of the function through coaching, mentoring, providing constructive feedback.
• Promote continuous learning and development among internal auditors to enhance their skills and knowledge.
• Attract and retain talented individuals who can contribute to the Audit Function of the future, building a strong pipeline of skills and capabilities. 

Stakeholder Management:

• Build and maintain strong relationships with key stakeholder management (BB Exco and their teams), governance committees, and regulators.
• Possess excellent communication skills (verbal and written) to effectively communicate to stakeholders.
• Build relationships with the business on key initiatives, attending key committees and sharing their view of the business’ control assessments.
• Know our clients/customers and understand how the team’s work benefits them.
• Develop an in-depth knowledge of Absa and the various business areas and use this knowledge to execute on assurance responsibilities.
• Foster positive engagement with stakeholders to enhance the value of the audit function.
• Develop and maintain relationships with all assurance partners and actively monitor the risk profile of the business to inform audit planning, reporting and audit delivery. Support the Combined Assurance effort across the three lines of defence to strengthen the control environment.

Strategic Initiatives:

• Digitally and Technology enable: Contribute to the development of the Digital Book of Work of the IA Function.
• Stakeholder engagement model: aligned to IA overall principles for driving a professional, value adding, service oriented, digitally savvy owner led stakeholder engagement approach for the portfolio.
• Contribute to the overall Absa IA Brand, Positioning and Communication Initiatives.

Audit Delivery and Continuous Monitoring Activities:

• Ensure the delivery of high-quality and timely audit reports, governance reports and issue validations that add value to the group that adheres to the audit methodology and quality standards.
• Define and maintain a risk based internal audit plan for the portfolio that supports the achievement of Absa's objectives that is completed in a timely manner in line with approved phasing.
• Use of digital assets and /or data analytics in audits, continuous auditing and portfolio reviews.
• Provide high-quality, relevant, simple and valuable reports that are easy to understand and actionable to key stakeholders including senior management, governance committees and regulators.
• Display professional skepticism and apply a residual risk lens to potential audit issues with management and in final reporting.

Knowledge Management

• Continuous upskilling on both technical and other core competencies.
• Keeping up to date with industry trends, regulatory changes and professional standards.
• Based on knowledge of business areas, provide guidance to other audit team and peers by sharing best practice so that their work meets and sometimes exceeds quality standards
• Ensure that the internal audit function complies with all relevant regulatory requirements.

Education and Experience:

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required) 
• Relevant professional qualifications as appropriate (e.g. CA, CIA, CISA)
• Fifteen years’ experience in Internal/External audit or commensurate experience in a major financial institution or Big 4
• Financial services industry knowledge especially Banking, business and commercial experience etc. 
• Knowledge about new and emerging financial products and services.
• Knowledge of prevailing legislation requirements, the insurance industry and bancassurance practices will be an added advantage.

Knowledge and Skills:

• Proven experience of managing teams in a complex, matrix environment; adaptable leadership style 
• Extensive experience in risk-based auditing or risk/control activities
• Thought leadership 
• Evidence of driving change, leading business initiatives and setting direction and strategy
• Ability to communicate and influence at very senior levels in the organisation
• Passionate about developing talent and performance management
• Ability to think and operate in an enterprise wide capacity, contributing to the main effort of the Function over the demands of individual silos

Competencies:

• Financial Services knowledge, preferred, Business Bank products, customers etc · 
• Regulatory Compliance 
• Commercial Business Acumen 
• Financial Analysis
• Risk Management
• Audit Methodology
• Internal Controls
• Leadership
• Stakeholder Engagement 
• Influence
• Resilience
• Effective negotiation 
• Strong verbal and written communication
• Attention to detail
• Analytical Thinking 
• Problem Solving 
• Strategic thinking 
• Decision Making
• Risk Perception

Education

• Postgraduate Degrees and Professional Qualifications: Financial Sciences (Required), Postgraduate Degrees and Professional Qualifications: Statistics (Required)

End Date: August 16, 2025

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Job Summary

• To conduct and ensure quality credit assessments within personal mandate level based on Absa Credit Risk Model and maintain an assigned credit portfolio of clients for Medium Business in accordance with Absa credit policies, processes and procedures.

Job Description

Accountability: Credit Assessment

• Conduct quality credit assessments with regards to new facilities, increases to existing facilities, reviews for existing facilities or bridging facilities, etc. in order to address the financial needs of the clients whilst ensuring that the outcome is aligned to the bank's risk appetite.
• Credit assessment within a regional credit team structure with a bias towards higher volumes and lower value in terms of typical credit applications.
• Provide assessment and recommendation to the team leader on credit applications and excess reports received from business unit in excess of personal mandate based on Absa Credit Risk

Model, credit policies and procedures with Service Level Agreements.

• Ensure that the credit assessment includes a risk, financial and credit worthiness assessment and feedback to the business unit in terms of the quality of information received for the assessment of the application.
• Demonstrate good understanding of the following products, cheque accounts, commercial assets based finance, etc to guide decision making during credit assessments.
• Assess, within set timelines, excess reports received from business units within own mandate to mitigate the risks and motivate / recommend above own mandate to higher mandate level.
• Adhere and perform credit assessment within laid down processes, turnaround times, cognisant of risks and providing clear reasons for credit decisions.
• Assist other credit officers and business bankers with the structuring and solution of credit applications.
• Identify training needs in normal course of business and work together with the team leader by escalating the information to up‐skilling the business unit staff.

Accountability: Portfolio and Risk Management

• Manage and maintain the existing assigned portfolio of clients within agreed KPI’s.
• Ensure that out of order, impaired and dormant accounts are proactively managed in
• collaboration with the business unit in accordance with the credit policies, procedures and processes to mitigate the risks, ensure the best possible credit solutions and proactive actions.
• Provide credit solutions for the timeous rehabilitation of delinquent accounts and initiating the transfer to Business Support and / or Legal Recovery Services (LRS) for groups / accounts which cannot be rehabilitated in the normal credit environment.
• Visit clients when required with the RE to assist, support and provide the business unit with credit input.
• Maintain and submit performance, status and other standardised reports as required by team leader.

Accountability: Compliance and Processes

• Adhere to and comply with the Service Level Agreements (SLA's) to ensure overall service delivery to the business unit.
• Adhere to governance, regulatory and legislative requirements during execution of duties in normal course of business by completion of necessary compulsory training and courses.
• Adhere to Absa and Credit specific processes and policies to ensure minimal risk and findings during audits and conformance reviews. Escalate any concerns to the team leader to discuss, resolve and mitigate the risks.
• Ensure timeous follow up of arrangements and risk accounts identified via the daily and monthly listings and appropriated systems i.e. ARMS, CMS, etc.
• Escalate potential sales leads to business units identified from the listings and daily excess reports.

Accountability: Development and Training

• Demonstrate the willingness and ability to perform and ensure personal alignment to Absa's values.
• Attend meetings and contribute by means of suggestions for ways of improving customer service, credit processes, practises, etc.
• Ensure own development through formal performance development plans and informal coaching to enhance own proficiency.
• Maintain an awareness of new developments in markets and industry trends via training, internal correspondence and media to enhance own efficiency and ensure high quality credit solutions to business units.
• Contribute to an environment of mutual support by sharing knowledge with other team members and business units to improve their productivity and ensure compliance to credit policies, processes and procedures.
• Play an active role in personal coaching plans.
• Provide constructive solutions to work related problems and contribute to fostering sound team dynamics.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

End Date: August 12, 2025

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Job Summary

• To provide banking services accurately and timeously through the execution of predefined objectives as per agreed standard operating procedures (SOPs).
• Selecting this role has a compensation & benefit impact in TZ (NBC), Botswana, Kenya. Please contact Reward for details.

Job Description

• Customer service: Deliver customer service at first point of contact
• Capturing financial transactions: Capture all financial transactions on the Bank system and ensure that all transactions are properly authorised by a mandated official before finalising the processing
• Fraud prevention: Identify potential fraudulent transactions and report these and other suspicious transactions as per the Money Laundering control framework to management
• Capture customer data: Update demographics such as address changes, name changes and standing order instructions based on information supplied by customer.

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

End Date: August 11, 2025