Specialist: Credit Officer - Credit Lending at Absa Group Limited (Absa)

Job Summary

• To support the credit risk process through carrying out comprehensive and quality credit risk functions within the credit lifecycle to create shared growth within the boundaries of internal policies and external regulations for asset finance clients.

Job Description

Quality Assessments

• To deliver high quality credit decisions in line with credit policies, solutions and outcomes, which display consideration for the best interest of the Bank and our customers equally. Measured against findings on Quality checks performed by Manager.
• To perform credit assessments within agreed SLA/TAT . Measured against own region and against the National queue. Measured in the daily/monthly Credit Officer performance report.
• To assess applications per day in line with the average national volumes received. Measured against the national average per product and per region in the daily/monthly Credit Officer performance report.
• Perform full and fair quality assessments as required by business and relevant stakeholders.
• Provide in all assessments full and quality comments which are easily understood by all relevant stakeholders.
• To achieve an approval rate in line with the scorecard trend and behavior per Region, Site and product. Measured against the national average per product, Region and application type in the monthly Credit Officer performance report
• Vintage analysis will be performed on applications approved by the credit officer which are in default for non-adherence.  Measured against the scorecard performance per product and region using deviations found from checks performed on the quality of the assessment at time of grant.

Risk Control

• Report all risk events/incidents/issues immediately upon discovery and escalate significant events/incidents/issues using the defined process for my business area
• Help to understand why risk events/incidents/issues happened and identify how to prevent them in future - focusing on fixing root causes and taking ownership of identified actions
• Proactively identify ways to improve the control environment by considering what could go wrong in the processes I operate and how errors could be prevented - focusing on fixing root causes and taking ownership of identified actions
• No unsatisfactory audit (internal and external) findings
• Comply with Regulatory and Legal legislation requirements
• 100% completion of compulsory training within the given timelines
• Comply with the set policies in terms of Governance for the BU

Customer Centricity

• Assist Sales in achieving growth targets set without compromising on the quality of business placed on book
• Participate in the upskilling and development of colleagues within team and across operational areas. 
• Assisting team members within region or nationally as and when required / requested
• Provide stakeholders with the relevant credit support to ensure that customer focus and relationships are maintained and expanded.
• Engage in quality conversations with our stakeholders when identifying needs and providing long-term solutions.

Education: 

• NQF Level 7 (Accounting/Finance/Investment/Economics/Risk/ Credit Management)/ Bachelors Degree.
• 1 to 2 years credit management experience or similar.
• At least three years' relevant banking experience.

Key Performance Areas: 

• Deciding and initiating action 
• Analyzing financial statements to determine serviceability.
• Persuading and influencing
• Planning and organizing
• Following instructions and procedures
• Coping with pressure and setbacks
• Adapting and responding to change

Knowledge & Skills: 

• Credit Risk Assessment / Management in a financial environment
• Working knowledge of business financial statements.
• Intermediate computer skills.
• Customer Orientation Level.
• Verbal and written communication.
• Networking ability.
• The ability to adapt to continuous changes in the working environment. 
• Negotiation skills.
• Assertiveness
• Dealmaking capability

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

End Date: August 12, 2025