Openings at adidas Group

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION: 

• To contribute to maximizing the profitability of the Brand Flagship Store by supporting the Stockroom Operational needs and delivering a Flagship Stockroom Model for our Consumers: 
• To maintain an effective and organized stockroom and logistical environment 
• To execute store operations with particular focus on product flow to and from the store, sales floor and back of house 

​​​​​​​KEY RESPONSIBILITIES: 

• Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and effectively use all available store resources to meet or exceed them 
• Use retail and commercial expertise to maximize sales opportunities by prioritizing merchandise flow to the sales floor 
• Be a role model for stockroom operations and complete deliveries quickly and accurately while adhering to stock protection procedures 
• Accurately record and manage all inter-store and warehouse inventory movement and do this in a timely manner 
• Ensure adequate supplies to create an effective stockroom environment and continually maintain this (including all merchandise) within and around the vicinity 
• Comply with store policies and procedures to maintain a safe shopping and working environment 
• Identify improvement opportunities and communicate suggestions to store management to drive commercial success 
• Guide and train selected members of the store team on basic stockroom processes and behaviors 
• Collaborate productively and respectfully with team members 
• Make yourself available to support other team members when needed 
• Complete all applicable training programs and effectively apply the learning on the job 
• Seek coaching and learning opportunities to continually improve your performance 

​​​​​​​KEY RELATIONSHIPS: 

• Customer 
• Inventory Control Team 
• Peers and Supervisor 

​​​​​​​KNOWLEDGE, SKILLS AND ABILITIES: 

• Adapts communication style to service both internal and external consumers dependent on the situation 
• Flexibly adapts approach to accommodate the needs of multiple internal and external consumers at the same time 
• Dealing professionally with difficult situations 
• Use retail and commercial expertise to drive overall store sales by prioritizing the consumer and brand at all times and ensuring the effective flow of merchandise to the sales floor 

REQUISITE EDUCATION AND EXPERIENCE 

• Minimum 6-12 months’ work experience in a sports/fashion customer- and commercial- focused retail environment with stockroom knowledge experience, with a retail industry understanding
• Intermediate numeracy and literacy and advanced verbal communication skills. 

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PURPOSE & IMPACT ON ORGANIZATION: 

• Contribute to meeting or exceeding store sales and profit targets by: 
• Ensuring the efficient and effective implementation of the global visual merchandising direction in assigned store. 

KEY RESPONSIBILITIES: 

Communication: 

• Cascade information given by Market VM manager to SM and Store staff through Training and meetings. 
• Participate in team meetings and team huddle to understand needs, delivery of stock and Sales and retail KPI analysis in order to drive sales through VM 
• Give feedback to the RBO on Stores’ needs after discussing with SM. 

Merchandising Display:  

• Ensure store complies with Global standards and guidelines to provide a pleasant shopping experience for all consumers 
• Ensure all windows are presented to a high standards including mannequins dressing and positioning, lighting direction, cleanliness, steaming and price communication 
• In charge of creating clear Shop –In-Shop’s to emphasize category presentation 
• Ensure correct use and positioning of In-Store Communication Tools 
• Dress in-store mannequins and place props correctly 
• Apply and maintain Retail Standards 
• Daily audit using adidas VM compliance Checklist 
• Monthly submission on VM Compliance Tool including taking and uploading pictures into the system 
• Update weekly the Space Management Tool floor plan and fixture allocation based on product presentation movement. Weekly analysis of Space Management Results with SM and draft common action plan 
• Night shift: campaign change 
• (Lead in-store VM team by example, organize their work time and tasks) 

In-store VM Training: 

Train co-workers on: 

• Global Visual Merchandising standards and guidelines, including folding techniques, different hanger types, size order and size curve, steaming and merchandise presentation standards as well as the use of size cubes and size stickers 
• “Getting to know your stores” and wall configuration - Train the Trainer 
• Enhancing consumer journeys 

VM Reporting: 

• Keep up to date on competitor analysis as well as current and upcoming fashion trends across the store location area. Communication information to Market VM Manager 
• Identify and communicate store needs fixtures/ ISC to Market VM Manager 
• Other duties as requested by SM/Market VM Manager 

Equipment control: 

• Returns and correctly stores unused equipment including fixtures, mannequins, props & graphic frames 
• Manage fixtures with care to avoid damage 
• Is familiar with health and safety issues 

Customer service and operations tasks (part time VM Champion): 

• Execute the Brand Customer Service standards to meet or exceed customers’ expectations 
• Be a Brand Ambassador, consistently exhibiting Brand Attitude and Values 
• Use Seasonal Brand and product knowledge effectively during sales interactions 
• Communicate product features and benefits and unique selling points clearly to address customers’ needs and strengthen their connection to the Brand 
• Minimize loss in both the stockroom and the sales floor 
• Perform all store operations in a safe, effective and efficient manner 
• Collaborate productively and respectfully with team members 
• Complete all applicable training programs and effectively apply the learning on the job 
• Seek coaching and learning opportunities to continually improve your performance 

KEY RELATIONSHIPS: 

• Consumers 
• Peers / Supervisor 

KNOWLEDGE, CAPABILITIES AND EXPERIENCE: 

• Interest in fashion & sports desirable 
• English-skills beneficial 
• Organized and detailed oriented 
• Is able to follow directives 
• Good numeracy, literacy, verbal and written communication skills 
• Self-motivated 
• Work as a team 
• Effective problem-solving abilities 
• A good eye for style, coordination and attention to detail 

MINIMUM QUALIFICATIONS: 

• High school education 
• Fluent in local language – verbal and written 
• ARP level 
• 1 year of visual merchandising experience is preferred 

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PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION:

To be responsible for managing product life cycles from entry to exit

• To drive productivity of stock movements in relation to delivery receiving and transfers
• To take ownership over the implementation of Heart of House and Management of Stockroom Layouts and its maintenance
• To execute store operations with specific focus on product and consumer service in line with brand image
• To use his/her expertise and experience to provide feedback and coaching opportunities to subordinates and store team

Key Responsibilities:

• Awareness of store targets and actively works to meet or exceed these by using all the resources available inside and outside of the store
• Use retail and commercial expertise to maximize sales opportunities by prioritizing merchandise flow to the sales floor
• Is a role model for stockroom operations ensuring all processes adhered to whilst providing feedback on ideas and suggestions on driving productivity to line manager and store team
• Ownership for completing deliveries quickly and accurately while adhering to stock protection procedures
• Accurately records and manages all stock movement in and out of store via IC processes or Omnichannel within a timely manner
• Works as one with line manager to ensure adequate consumption is provided to create an effective environment, highlighting issues to line manager where require
• Responsible for Inventory accuracy within the flagship environment executing cycle counts and controlling adjustments in line with line manager and store team
• Ownership of all stockroom health and safety topics, checks and complies with all policies and procedures to maintain a safe and sustainable working environment
• Identifies improvement opportunities and communicates suggestions to line manager and store management to drive commercial success
• Provides strong leadership skills in order to guide and train your own team on Stockroom Operations, managing performance via the Company Performance system (MyBest) with the support of HR Manager and line manager where required
• Collaborates productively and respectfully with all team members acting as one Store Team to meet or exceed store goals
• Makes himself/herself available to support other team members when needed
• Communicates a desire to learn and seizes all available opportunities to drive his/her development and increase performance

Key Relationships:

• Customers, Inventory Control Team, Merchandising Team, Logistics Team, Peers and Supervisor

Knowledge, Skills and Abilities:

• Adapts communication style to service both internal and external consumers dependent on the situation
• Flexibly adapts approach to accommodate the needs of multiple internal and external consumers at the same time
• Dealing professionally with difficult situations
• Uses retail and commercial expertise to drive overall store sales by always prioritizing the consumer and brand whether it be by Omnichannel or by flow of merchandise to the sales floor
• Supports team by actively helping where required by line manager
• Is thorough and detail oriented in maintaining a clean and organized stockroom
• Stockroom management or people management experience is mandatory

Requisite Education and Experience:

• Minimum 5 years’ work experience in a sports/fashion customer- and commercial-focused retail environment with advanced process knowledge and comprehensive stock management and logistical experience, with thorough retail industry understanding
• Intermediate numeracy and literacy and advanced verbal communication skills
• Minimum 2 years’ experience in a Senior Stockroom Management role

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JOBPURPOSE

Ensure that overall sales and profitability goals for the store are met by:

• Providing training to all associates. 
• Assisting the store manager in the development of staff in compliance with adidas retail growth objectives.
• Overseeing the daily operation of the store and assuring compliance with adidas retail policy and procedure.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Itincludes the following. Other duties may be assigned.

• Supports the store manager by implementing and maintaining a staff structure that minimizes payroll expenses and increases productivity,
• Assists the store manager by evaluating employees’ performance on a day-to-day basis
• Perform or assist in the completion of all documentation associated with applicants, new hires, payroll.
• Effectively utilize customer service, training, educational tools, and communication to develop staff in relation to adidas retail goals.
• Maintains personnel files to company standards.
• Assure adherence to all company systems and procedures.
• Maintain confidentiality of adidas retail operating information.
• Assure compliance with legal statutes and safety guidelines in overall management of store and associates.
• Obtains the necessary skills, experience, and training from daily interaction with store management and outside training to develop necessary skills to assure promotability to the next level.
• Assure adherence to adidas retail visual presentation guidelines.
• Implements the security procedures set forth by adidas head office including, but not limited to shrinkage control, and safety inspections.
• As needed, assists in the development of merchandising, advertising and promotional programs to help meet the sales and marketing goals of the store.
• Resolves customer complaints.
• Assists in maintaining inventory levels by communicating with the store manager overages and shortages of product.
• Assists the store manager to implement and maintain management systems for planning, organization, and controlling and auditing store operations.
• Other duties may be assigned

QUALIFICATIONS

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

• High school and 2 years of retail experience and/or training; or equivalent combination of education and experience.

SKILLS

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
• Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.
• The ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

OTHER SKILLS AND ABILITIES

• Ability to use MS word, excel, outlook, and point of sale systems.
• Ability to communicate effectively in English, both written and oral.
• Ability to exercise good judgment and decision-making skills.
• Excellent verbal and written communication skills.
• Ability to effectively present to moderate size groups.
• Ability to attend work in a regular and predictable manner.
• Knowledge of how to supervise others.

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JOB PURPOSE

• Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES

It includes the following. Other duties may be assigned.

• Ensures the highest level of adidas service is given to each customer.
• As needed, complete any regular sales transactions involving cash, credit, checks, etc.
• Involved indirectly with ticketing of products as well as checking paperwork against items received.
• Assists in product flow from stockroom to sales floor on a fill-in basis.
• Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.
• Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.
• Use selling techniques such as adding on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.
• Greetings customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.
• Maintaining general housekeeping standards
• Safekeeping of Company assets

SKILLS/EXPERIENCE:

• An absolute passion for retail & customer service.
• Ability to use your initiative.
• Clear and upbeat communication skills.
• Flexibility- you can help during the week, during evenings and weekends too.
• Previous fashion retail experience will be highly regarded but is not essential.

TO BE SUCCESSFUL IN THIS ROLE YOU WILL HAVE:

• The passion to work within a team delivers great results.
• Ability to perform in a fast-paced, high volume retail environment.
• Enthusiasm.
• A love for fashion and great confidence to style your customer with any look they want to create!

REQUISITE EDUCATION AND EXPERIENCE:

• Matric Certification or equivalent.
• 0-1 years of retail experience.

go to method of application »

JOB PURPOSE

• Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES

It includes the following. Other duties may be assigned.

• Ensures the highest level of adidas service is given to each customer.
• As needed, complete any regular sales transactions involving cash, credit, checks, etc.
• Involved indirectly with ticketing of products as well as checking paperwork against items received.
• Assists in product flow from stockroom to sales floor on a fill-in basis.
• Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.
• Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.
• Use selling techniques such as adding on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.
• Greetings customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.
• Maintaining general housekeeping standards
• Safekeeping of Company assets

SKILLS/EXPERIENCE:

• An absolute passion for retail & customer service.
• Ability to use your initiative.
• Clear and upbeat communication skills.
• Flexibility- you can help during the week, during evenings and weekends too.
• Previous fashion retail experience will be highly regarded but is not essential.

TO BE SUCCESSFUL IN THIS ROLE YOU WILL HAVE:

• The passion to work within a team delivers great results.
• Ability to perform in a fast-paced, high volume retail environment.
• Enthusiasm.
• A love for fashion and great confidence to style your customer with any look they want to create!

REQUISITE EDUCATION AND EXPERIENCE:

• Matric Certification or equivalent.
• 0-1 years of retail experience.

go to method of application »

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION:

• To drive brand and consumer experience by managing a high-volume, strategically positioned Brand Flagship store that represents the adidas brand and product in the most impactful way
• To work in close collaboration with both the Market and Global teams to shape the strategic direction of the Brand Flagship concept in the Market
• To lead the Store Management Team in providing an outstanding consumer experience while maintaining high operational and brand standards.
• To drive store profitability by meeting or exceeding store sales and profit targets
• To ensure compliance through proper execution of established policies, procedures, initiatives and directives

KEY RESPONSIBILITIES:

• Deliver exceptional consumer experience tailored to the Brand Flagship through ensuring outstanding execution of global brand and retail operational standards
• Foster a positive culture in the store and enable the Store Management team to create an active, authentic and consumer-centric culture in the store
• Understand the concept and strategic importance of the Brand Flagship store and think broadly for the organization when setting the direction of the store and creating brand advocacy
• Develop and lead the execution of a visionary, well thought-out business plan for the Brand Flagship
• Provide input and feedback to different departments and global teams in order to achieve the Brand Flagship ambition
• Support and coach the leadership team and associates to drive sales and meet key performance indicators, while managing expenses to increase profitability and drive brand advocacy
• Partner with Store Management Teams to hire, develop and build a high performing team
• Hold P&L accountability for the Brand Flagship store
• Foster a collaborative working relationship with both the global and the Market organizations
• Collaborate with Line Manager to develop clear action plans for the Brand Flagship and thrive to achieve objectives, deliverables and timelines
• Communicate and provide visibility on product needs/other operational needs and opportunities to the Line Manager
• Ensure all established Visual Merchandising and In-Store Communication standards are consistently executed and maintained 
• Ensure consistent implementation of all global programs, initiatives and strategies within the Brand Flagship
• Leverage global and local tools to lead the performance management, succession, recruiting, hiring and development activities, resulting in high employee engagement
• Promote a high-performance culture in the Brand Flagship by setting clear expectations, holding employees accountable, creating an effective and efficient work environment, and setting goals that focus the team on key drivers that impact success
• Take clear accountability for training and execution in store in all areas, including business, operations, sales/customer service, and visual merchandising, while also coordinating with Sales Academy to ensure all employees are trained in Retail Standards
• Ensure all team members are trained on Foundational and Seasonal Brand and product knowledge in all stores 
• Ensure timely completion of all recordkeeping associated with applicants, new hires, payroll, performance appraisals, salary reviews, counselling, disciplinary actions and terminations
• Produce results under a variety of situations/market conditions and overcomes barriers to the company’s success in compliance with corporate guidelines
• Work with the Store Managers to identify and develop select strong performers with potential for growth along the Retail Field Career Ladder  

KEY RELATIONSHIPS: 

• Consumers, Peers, Key Retail Support Functions i.e Marketing Activations, VM, Operations, Vendors and Supports Functions,

KNOWLEDGE, SKILLS AND ABILITIES:

• Strong ability to understand and use financial data to make decisions and influence outcomes
• Ability to use critical thinking and creative ways to solve problems
• Ability to make recommendations that effectively resolve problems by using judgment that is consistent with standards, practices, policies, and procedures
• Strong leadership, interpersonal and communication skills
• Strong ability to collaborate and influence across different levels and departments
• Thrives under ambiguity; open to change and act as advocate for the ‘new’
• Open to feedback; able to keep composure in stressful situations
• Passion for adidas brand and for sport
• Proficient with MS applications (Outlook, Excel, Word, PowerPoint) and other computer software (Internet, POS Systems, etc)

REQUISITE EDUCATION AND EXPERIENCE / MINIMUM QUALIFICATIONS:

• Minimum 5 years of relevant market experience
• Leadership role in a branded organisation (creating a brand experience)
• Successful leadership of a team (50 people +)
• Geographical mobility
• Advanced numeracy, literacy and strong communication skills