Openings at Incredible Connection

Job Description

• Introduction: We are looking for an experienced Technician with vast knowledge of maintenance systems and technical processes. The ideal candidate will use their skillset to assist in the improvement of our productivity and help make our technical systems more efficient.

Minimum requirements:

• Matric, COMPTIA A Certified (Essentials and Core); Valid Driver’s License; (N advantageous)
• Selling skills and ability to close a sale
• Interpersonal skills
• Verbal and written communication
• External and internal networking
• Communication
• Trouble shooting
• Stress Management
• Conflict Management
• Technical knowledge of IT hardware components and repair thereof
• Technical knowledge and experience of software installations
• Networking systems knowledge advantageous
• Excellent MS Office skills
• Knowledge of Incredible Connection and Pepkor Lifestyle policies, practices, processes and systems
• Sound understanding of IC company vision & objectives
• Thorough understanding of IC branch structure and networks
• Thorough understanding of relevant processes and work systems
• Target driven
• Self management
• Integrity & Values
• Attention to detail
• Personal development
• Customer centricity
• Personal resilience

Closing Date 13 August 2026

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Purpose of the Role

•  To provide customers with cellular services and products in order to satisfy customer requirements and maximize the Business Units profitability

Key Outputs

• Maximise the profitability of the Business Unit by achieving individual contracts targets.
• Promote contract products to customers in order to maximise the value and profitability of the Business Unit
• Action the contracts applications process in line with required process
• Deal with customers in a customer centric manner
• Effective self-management and teamwork

Minimum Requirements

• Matric
• 1 – 2 years working experience in the retail industry
• Contracts Services product knowledge
• Risk management
• MS Office Proficiency
• Written and verbal communication skills
• Interpersonal skills

Skills & Knowledge

• Management Information Systems
• SAP Systems, Vodacom C3D, M2, MTN Ilula & OMS, Telkom CRM , AVS, PayJoy & Vumatel
• Credit Services Sales Acumen
• In-depth knowledge of IC Polices, Practices, Processes and Procedures
• IC Business Operating Model
• Expressed and implied ethical responsibilities
• Team work
• Customer Service orientated
• Attention to detail
• Telephone etiquette
• Target driven

 Closing Date 17 August 2026

go to method of application »

Job Description

• Introduction: We are looking for an experienced Technician with vast knowledge of maintenance systems and technical processes. The ideal candidate will use their skillset to assist in the improvement of our productivity and help make our technical systems more efficient.

Minimum requirements:

• Matric, COMPTIA A Certified (Essentials and Core); Valid Driver’s License; (N advantageous)
• Selling skills and ability to close a sale
• Interpersonal skills
• Verbal and written communication
• External and internal networking
• Communication
• Trouble shooting
• Stress Management
• Conflict Management
• Technical knowledge of IT hardware components and repair thereof
• Technical knowledge and experience of software installations
• Networking systems knowledge advantageous
• Excellent MS Office skills
• Knowledge of Incredible Connection and Pepkor Lifestyle policies, practices, processes and systems
• Sound understanding of IC company vision & objectives
• Thorough understanding of IC branch structure and networks
• Thorough understanding of relevant processes and work systems
• Target driven
• Self management
• Integrity & Values
• Attention to detail
• Personal development
• Customer centricity
• Personal resilience

Closing Date 13 August 2026

go to method of application »

Introduction

• We are looking for a dynamic and result driven Salesperson to join our team.  The ideal candidate will be responsible for selling products to customers and ensuring customer satisfaction.
• The Salesperson will be required to develop and maintain relationships with customers, identify their needs and recommend products that best suit those needs.  This individual will work towards achieving sales targets and contribute to the overall growth of the organization.

Description

To generate income and maximise profit from the sales and services by providing excellent customer service.

Key Duties

• Perform sales activities in order to generate sales
• Achieve sales budget/targets and income
• Attract and retain customers through merchandising
• Action cash and credit processes/administration in line with policy
• Deal with customers in a customer centric manner

Minimum requirements

• Grade 12
• 7 – 12 Months sales experience preferably in Retail

Competencies

• Team work
• Self-Motivation/Drive
• Customer Service orientated
• Interpersonal skills
• Communication
• Initiative
• Attention to detail
• Sales and prospecting processes
• Business Policies & Procedures
• Basic Retail Knowledge
• Extensive product knowledge within all categories
• Taking Action
• Courage & Confidence
• Emotional Maturity
• Personal Resilience
• Drive & Energy

Closing Date 14 August 2026

go to method of application »

Are you a passionate service centre administrator with the following qualifications and experience?

Qualifications:

• Grade 12 Matric qualification
• Minimum of 1-2 years of proven experience in the retail environment

What will you be doing?

• Provide customer service
• Achieve sales targets
• Ensure up to date product knowledge.
• Merchandising and store presentation
• Contribute to safety & security
• Effective Teamwork and self management

go to method of application »

Introduction

• We are looking for a dynamic and result driven Salesperson to join our team.  The ideal candidate will be responsible for selling products to customers and ensuring customer satisfaction.
• The Salesperson will be required to develop and maintain relationships with customers, identify their needs and recommend products that best suit those needs.  This individual will work towards achieving sales targets and contribute to the overall growth of the organization.

Description

To generate income and maximise profit from the sales and services by providing excellent customer service.

Key Duties

• Perform sales activities in order to generate sales
• Achieve sales budget/targets and income
• Attract and retain customers through merchandising
• Action cash and credit processes/administration in line with policy
• Deal with customers in a customer centric manner

Minimum requirements

• Grade 12
• 7 – 12 Months sales experience preferably in Retail

Competencies

• Team work
• Self-Motivation/Drive
• Customer Service orientated
• Interpersonal skills
• Communication
• Initiative
• Attention to detail
• Sales and prospecting processes
• Business Policies & Procedures
• Basic Retail Knowledge
• Extensive product knowledge within all categories
• Taking Action
• Courage & Confidence
• Emotional Maturity
• Personal Resilience
• Drive & Energy

Closing Date 13 August 2026

go to method of application »

Are you a passionate service centre administrator with the following qualifications and experience?

Qualifications:

• Grade 12 Matric qualification
• Minimum of 1-2 years of proven experience in the retail environment

What will you be doing?

• Provide customer service
• Achieve sales targets
• Ensure up to date product knowledge.
• Merchandising and store presentation
• Contribute to safety & security
• Effective Teamwork and self management

 Closing Date 14 August 2026

go to method of application »

Are you a passionate service centre administrator with the following qualifications and experience?

Qualifications:

• Grade 12 Matric qualification
• Minimum of 1-2 years of proven experience in the retail environment

What will you be doing?

• Provide customer service
• Achieve sales targets
• Ensure up to date product knowledge.
• Merchandising and store presentation
• Contribute to safety & security
• Effective Teamwork and self management

 Closing Date 20 August 2026

go to method of application »

Are you a passionate leader with the following qualifications and experience?

Qualifications:

• Grade 12 Matric qualification
• Minimum of three years of proven experience in Retail Management

Professional Expertise:

• Sales & Customer Centricity: Master the art of driving sales through strategic planning, effective prospecting, and exceptional customer service.
• Stock Management: Implement robust strategies to control inventory levels, ensure optimal stock availability, and minimize losses.
• Compliance & Risk Management: Maintain strict adherence to relevant legislation and risk management standards to safeguard the business.
• Financial Acumen: Manage cash flow effectively, oversee financial transactions with accuracy, and maintain a keen eye on profitability.
• Team Leadership: Lead, motivate, and develop your team, fostering a positive, collaborative, and performance-driven work environment.
• Change Management: Adapt and thrive in dynamic environments, leading your team through transitions with clarity and guidance.
• We are seeking a candidate who possesses the following qualities:
• Strong Business Acumen: Leverage strategic thinking and problem-solving skills to drive growth and make informed decisions.
• Sound Judgment & Decisiveness: Make clear and confident decisions that benefit both the team and the organiza6tion.
• Talent Management: Identify, develop, and empower top performers to achieve their full potential.
• Resilience & Positivity: Maintain a positive outlook, persevere through challenges, and inspire your team to do the same.
• Market Awareness: Stay informed about industry trends, customer needs, and competitor activity.
• Diversity & Inclusion Champion: Foster a culture that values and embraces the contributions of everyone.

What will you be doing?

• Sales Management
• Stock Management
• Responsible for the service department
• Store presentation and merchandising
• Safety, security and housekeeping
• Enable customer centricity
• Effective people management

 Closing Date 18 August 2026

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Introduction

• Are you an entrepreneurial leader ready to take full ownership of a retail store? As a Branch Manager, your primary role will be to strategically lead and optimize your store's total operational performance. From driving daily sales and profitability to ensuring world-class customer service and visual merchandising, you will run your store like your own business.

Key Responsibilities

• Store Performance: Execute daily sales strategies, monitor budgets, manage store expenses, and analyze local sales trends to meet or exceed profitability goals.
• Floor Leadership & Execution: Effectively implement visual merchandising planograms, manage promotional campaigns, and conduct daily morning meetings, floorwalks, and checklists to guarantee pristine store standards.
• Team Empowerment: Recruit, develop, and retain top store talent; host monthly 1-on-1 performance reviews, track digital training participation (Axonify), and cultivate a high-performance culture.
• Risk & Admin Control: Execute vital in-store administration, including cash-ups and stock counts; actively manage stock loss/shrinkage, and ensure health & safety standards are met.
• Customer Service Champion: Resolve customer issues on the floor immediately, review social/Google reviews and CRM reports daily, and inspire staff to deliver an exceptional in-store experience.

What We Are Looking For

• Education: Matric certificate. 
• Experience: 3 to 6 years of retail experience.
• Core Competencies: Strong capabilities in deciding and initiating action, leading and supervising, planning and organizing, coping with pressures, and entrepreneurial thinking.
• Skills: Google Suite proficiency, operational stock management, and a solid understanding of retail and consumer finance operating systems (SAP/SAS) and legislations (CPA, NCA, POPIA, etc.).

Closing Date 14 August 2026

go to method of application »

Purpose of the Role

•  To provide customers with cellular services and products in order to satisfy customer requirements and maximize the Business Units profitability

Key Outputs

• Maximise the profitability of the Business Unit by achieving individual contracts targets.
• Promote contract products to customers in order to maximise the value and profitability of the Business Unit
• Action the contracts applications process in line with required process
• Deal with customers in a customer centric manner
• Effective self-management and teamwork

Minimum Requirements

• Matric
• 1 – 2 years working experience in the retail industry
• Contracts Services product knowledge
• Risk management
• MS Office Proficiency
• Written and verbal communication skills
• Interpersonal skills

Skills & Knowledge

• Management Information Systems
• SAP Systems, Vodacom C3D, M2, MTN Ilula & OMS, Telkom CRM , AVS, PayJoy & Vumatel
• Credit Services Sales Acumen
• In-depth knowledge of IC Polices, Practices, Processes and Procedures
• IC Business Operating Model
• Expressed and implied ethical responsibilities
• Team work
• Customer Service orientated
• Attention to detail
• Telephone etiquette
• Target driven

go to method of application »

Are you a passionate service centre administrator with the following qualifications and experience?

Qualifications:

• Grade 12 Matric qualification
• Minimum of 1-2 years of proven experience in the retail environment

What will you be doing?

• Provide customer service
• Achieve sales targets
• Ensure up to date product knowledge.
• Merchandising and store presentation
• Contribute to safety & security
• Effective Teamwork and self management