Openings at Momentum

Role Purpose    
To expand, oversee and drive the execution of the Pension Backed Home Loan strategy with the aim of delivering on sustainable and profitable new business growth through delivering pension backed lending solutions to fund members across the targeted client segments.

Requirements    

• Relevant post graduate business degree
• 3 – 5 year’s financial service experience
• 2 – 3 year’s management experience 
• CA(SA), Qualified Actuary, CFP or MBA an advantage

Duties & Responsibilities    

• Take accountability for the Pension Backed Home Loan Product within Momentum Corporate and play an integral role in  refining tthe processes necessary to optimise the new Product to all stakeholders.
• Continuously focus on the development, implementation, and ongoing management of the product in line with Member Solution’s strategy.
• In collaboration with internal stakeholders, expand the development and implementation of an overarching strategy that will deliver on returns for Momentum Corporate.
• Develop and embed a distribution model to enable the growth for pension backed lending across all Momentum Corporate fund clients.
• Develop and implement the sales and marketing initiative in order to grow the Pension Backed Home Loan product.
• Accountable for the development and implementation of a client experience framework
• Keep abreast of legislation (notably the national credit act and the pension fund act), competitor positioning and best practices in order to gain insights on optimal distribution strategies, capabilities and value creation in retention initiatives
• Keep abreast of current market developments and industry best practices
• Conduct research and analysis to provide for insights and opportunities as well as to mitigate for possible limitations to the member distribution model
• Develop, implement and manage a business continuity plan for the pension backed lending business that support the full value chain of member solutions
• Identify and develop strategic opportunities for the business in order to grow the product
• Ensure collaboration between the sales distribution and key client management teams to ensure that clients' requirements are met, sales targets achieved, and profit goals met.
• Implement the business development strategy and tactics in order to close identified business.
• Analyse and mitigate for risks associated with the member solutions distribution strategy and model
• Provide authoritative, expertise and advice to clients and stakeholders
• Build and maintain relationships with clients and internal and external stakeholders
• Contribute to the process of negotiating objective and realistic service level agreements, monitor appropriateness and recommend adjustments
• Gather, collate and co-ordinate feedback from clients and make recommendations to improve client service and fair treatment of clients within area of responsibility, and coordinating client/partner training where required
• Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service
• Demonstrate exemplary leadership behaviour, through personal involvement, guidance, commitment and dedication in support of organisational values.
• Drive a culture that guides and directs best practice, fostering an environment of continuous learning, improvement and cohesiveness.
• Encourage innovation, change agility and collaboration within the team.
• Manage high risk and problematic financial issues in area of accountability and contribute to the development of policy.

Competencies    

• Business Acumen
• Entrepreneurial mindset
• Customer/ Stakeholder Commitment
• Drive for Results
• Leads Change and Innovation
• People and stakeholder management
• Diversity and Inclusiveness
• Collaboration
• Impact and Influence
• Self-Awareness and Insight
• Strong communication and presentation skills

Closing Date: 11th, July 2022

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Role Purpose    
The Retail Regional General Manager will acquire new IFAs for Momentum, responsible for the effective placing of IFA’s in the best panel with the best BC. Ensure a high-performance culture is set and maintained. Drive profitable growth through planning, execution and management of a team of BCs that builds IFA Connections.

Requirements    
Qualifications:

• BCom degree in the following fields: Business Management, Investments.
• Honours degree is an advantage.
• CFP® is an advantage

Experience:

• 5 to 8 years of financial service industry experience with a majority in risk and saving
• 3 to 8 years of relevant management experience
• Momentum Myriad and Investo experience an advantage
• Strong business acumen, with an ease in making decisions and initiating action
• Business process experience – new business, underwriting, claims

Knowledge:

• Financial planning and advice process knowledge – tax, structuring, estate planning
• Knowledge of the financial services industry and Momentum products

Duties & Responsibilities    
Active People Mobiliser:

• Manage the team
• A continuous drive to interview and recruit the best specialist to match the IFA base
• Joint calls with specialists.
• Regular feedback and coaching - one-on-one and in the team.
• People that will walk through fire for their RGM.
• Effective lead team.
• Have robust relationships with all key stakeholders in MDS product houses and externally

Driver of high-performance culture:

• Develop and execute the business plan
• Set the performance standard by regularly attracting new IFAs.
• Set annual, quarterly and monthly sales goals for each BC.
• Develop and drive growth in sales distribution in support of strategic objectives.
• Create a great team spirit.
• Active competition and recognition
• Ensure achievement of sales targets.
• Competition to step up further

Learning and Development Catalyst:

• Engage each of their Specialists systematically and consistently
• Support the Continuous learning program and knowledge distribution program
• Bring new content, product changes smoothly into the IFA market
• Master competitor comparison
• Develop on full value chain including service, product, and distribution including the enablers of technology, knowledge and marketing

 IFA Acquisition and Connection:

• Acquire new IFA Relationships
• Take ownership of the IFA's and build meaningful and value-adding relationships between the advisers and Momentum
• Ensure frequent engagement and marketing activities
• Drive clear communication to IFA’s
• Active reporting,
• Drive an engagement that are advice-led environment that focuses on best practice service delivery.
• Drive sound financial and corporate governance practices

Competencies Required:

• Leading change and innovation
• Diversity and inclusiveness
• Drive for results
• Ability to drive and influence IFA commitment
• Collaboration
• Impact and influence
• Growing talent.
• Self-awareness and insight

Closing Date: 9th, July 2022

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Role Purpose    
Responsible to provide User Experience and User Interface design direction to a multi-disciplinary team of specialists who are committed to designing the future of Momentum's loyalty and rewards experience and delivering unique and innovative digital solutions. This role requires solid experience with user experience, usability, user interface design.

Requirements    

Qualifications

• Matric (essential).
• Minimum of a Bachelor's Degree (essential).
• Certified Usability Analyst (CUA) or similar certification would be desirable.
• Visual Design qualification is an advantage.
• Portfolio of recent work.

Experience

• 2-4 years UX/UI experience.
• Ecommerce, retail and rewards experience as an advantage.

Duties & Responsibilities    

• Ensure the best possible user experience for the momentum digital channels.
• Responsible for the User Experience and User Interface design of the Momentum loyally product across all the digital platforms.
• Follow a User Centred Design approach to execute on new business requirements.
• Responsible for building, maintaining the design standards as well as contributing towards the overall Momentum design system.
• Conduct user research such as usability testing and competitor reviews.
• Incorporate market analysis, customer feedback, digital analytics, site metrics, and usability findings into designs.
• Wireframes and prototyping of user interfaces.
• Responsible for building, maintaining the design standards as well as contributing towards the overall Momentum design system.
• Excellent communication, presentation, and interpersonal skills.
• Work in a collaborative team and work directly with developers for implementation of designs.
• Identify and troubleshoot UX and UI problems.

People

• Encourage a culture of innovation, exploration and teamwork.
• Contribute to the coaching and developing UX/UI skills and design talent within the team.

Competencies    

• Business Acumen.
• Customer/ Stakeholder Commitment.
• Drive for Results.
• Leads Change and Innovation.
• Team player.
• Collaboration.
• Self-awareness and insight.
• Diversity and Inclusiveness.
• Growing talent and UX maturity.

Closing Date: 11th, July 2022

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Role Purpose    

• Monitor and enhance user satisfaction with various solutions, systems and platforms by improving usability, accessibility and experience.

Requirements    

• 3-5 years of UX design experience.
• Experience designing complex solutions for complete digital environments (preferred).
• Experience in UX software such as InVision, Axure, Balsamiq etc. preferred with HTML5, CSS3 and JavaScript skills.
• Project management experience.

Formal qualifications

• Degree or Equivalent in design/ computer science or IT
• Grade 12/ Matric Certificate
• On-the-job training / qualifications HTML, CSS and comparable languages, JavaScript, Problem-solving aptitude Analytical thinking Requirement analysis.
• Excellent communication skills Artistic eye for design Ability to think creatively
• Excellent IT and programming skills , Knowledge of different UX Design practices Knowledge of storyboarding & Personas for UX purposes Knowledge of and experience working with design software such as Adobe Suite, Figma etc. Familiarity with interaction design and information architecture Knowledge of HTML/CSS; JavaScript (preferred)

Duties & Responsibilities    
Internal Process

• Collaborate with product managers and business stakeholders to confirm business objectives and define user objectives and flows.
• Build wireframes and convert wireframes into a working prototype.
• Collaborate with technical leads in order to design innovative & engaging user experiences within platform constraints and technical limitations.
• Facilitate user testing and evaluate user feedback to further improve the concept or existing products.
• Work closely with the development and QA teams to ensure successful implementation of the specified designs.
• Propose further research, testing and designs based on user needs.
• Plan, prioritise, coordinate, and conduct the execution, and synthesis of user research and/ or usability testing.
• Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats.
• Drive persona, archetype, or mindset development, user journey/flow creation, and task analysis, with intermediate experience.
• Design and specify user interfaces and information architecture using participatory and iterative design techniques, of requirements discovery.
• Produce user requirements specifications, personas, storyboards, scenarios, flowcharts, design prototypes, and design specifications.
• Effectively communicate research findings, conceptual ideas, detailed design, and design rationale both verbally and visually.
• Manage the UX design process, drive decisions, track issues, and assist in estimating resource needs and schedules.
• Work closely with the Systems and Technology teams to ensure that design specifications are implemented.
• Operate in cross-functional teams; including Learning Design, Project Management, and IT to enhance the user experience.
• Provide clear, articulate rationale for design choices and approach.
• Improve systems by studying current practices; designing modifications.
• Recommend controls by identifying problems; writing improved procedures.
• Apply a functional understanding of coding in order to best create a seamless journey through the interface of a product.
• Build storyboards to conceptualize designs to accurately convey project plans to stakeholders.
• Create surveys for research through various media platforms to gather feedback on users ease of use and satisfaction interfacing on company websites and products.
• Design the aesthetics to be implemented within a website or product, from the layout menus and drop-down options to colors and fonts allowing for interface edits as needed.
• Analyze customer responses and website data to examine high traffic web pages and determine why certain web pages perform better.
• Enhance the user experience by creating seamless navigation through various digital programs and interfaces within the business.

Client Services

• Provide expertise and advice to clients and stakeholders.
• Develop and maintain productive and collaborative working relationships with peers and stakeholders.
• Contribute to continuous innovation through the development, sharing, and implementation of new ideas.
• Take ownership for driving career development.

People

• Develop and maintain productive and collaborative working relationships with peers, clients and stakeholders.
• Positively influence and participate in change initiatives.
• Continuously develop own expertise in terms of professional, industry and legislation knowledge.
• Contribute to continuous innovation through the development, sharing and implementation of new ideas.
• Take ownership for driving career development.
• Effectively manage time and ensure optimal productivity.
• Ensure technical product and legislative knowledge is always current in order to propose the most relevant and innovative client solutions and comply with governance requirements.
• Be self-confident, self-motivated and relentlessly pursue targets and goals.

Finance

• Identify solutions to enhance cost-effectiveness and increase operational efficiency.
• Provide input into the risk identification processes and communicate recommendations in the appropriate forum.

Competencies    

• Adopting Practical Approaches : Applies practical skills when investigating issues; prefers to learn by doing; is practically minded and applies common sense. Generating Ideas : Is creative in producing ideas; assumes an original approach when generating ideas; adopts radical solutions.
• Exploring Possibilities: Is conceptual when developing ideas; applies theories to problem solving; prefers to learn by thinking and identifying underlying principles.
• Developing Strategies : Is focused on developing strategies; thinks in the longer term and anticipates trends; envisages the future and adopts a visionary approach.
• Articulating Information : Is articulate in giving presentations; is eloquent and explains things well; projects social confidence when articulating information. Meeting
• Timescales : Is target focused and meets deadlines; is punctual and keeps to schedule; is reliable in finishing tasks.
• Checking Things : Is meticulous in finding errors; ensures accuracy by being thorough and checking details; produces high quality work by being detailed.
• Producing Output : Is focused on activity and works quickly; keeps busy and maintains productivity; is comfortable multi:tasking to produce output.

Closing Date: 11th, July 2022

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Role Purpose

• The primary function of the role is to offer application support to the end-users.

Requirements    
Experience and Qualifications

• Degree/ Diploma in Information Systems or related qualification will be desirable
• At least 2 years working experience in Operational support role
• Experience in basic MS SQL Server and JIRA application
• Experience in process analysis and documentation (Visio / business process management solutions)
• Advanced analysis skills and problem-solving ability
• Momentum product house background or strong understanding thereof will be beneficial

Duties & Responsibilities    
Responsibilities and work outputs

• Provision of on-going support on applicable systems and processes
• Manage associated errors and exceptions, new requirements.  
• Log system errors and problems with IT Team and manage the resolution thereof
• Test and implement new versions of various applications and systems as released internally
• Manage and maintain integrity and technical aspects of databases and systems including assistance with disaster recovery and business continuity planning
• Daily business and team support
• Investigate and resolve application and contractual errors and queries within the SLA time
• Identify potential system and data risk
• Regular system integrity checks
• Perform a project manager role on smaller projects / work together with a project manager on bigger  projects

Competencies    

• Problem solving and solutions implementer
• Leads change and innovation
• Collaboration
• Self-development
• Self-starter
• Strategic thinker
• Business knowledge
• Growing talent
• Teamwork and cooperation
• Attention to detail
• Results driven

Closing Date: 9th, July 2022