The Mr Price Group (MRPG) is a fashion value retailer, selling predominantly for cash. The Group retails Apparel, Homeware and Sportsware and is one of the fastest growing retailers in South Africa. Our History: 1885 - The first John Orrs store opens 1934 - The first Hub store opens 1952 - John Orrs is listed on the JSE 1967 - Acquisition of two Miladys s...
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Job Description
- Mr Price - Knysna Mall, Knysna:- Lead and manage the daily operations of your store to ensure that the overall objectives which include store targets, innovation initiatives, and customer service standards are met and exceeded.
Responsibilities
Stock Management:
- Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
- Monitor and manage stock levels through defined processes to mitigate risks (stock loss) and ensure adequate stock on hand.
- Oversee the overall maintenance of the stockroom to meet housekeeping standards.
- Authorize write offs, breakages, recalls and returns.
Sales Growth & Profitability:
- Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
- Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
- Identify and propose new opportunities to increase sales and brand awareness.
Risk Management:
- Conduct compliance checks through defined processes to ensure and enforce overall compliance to policies and procedures.
Customer Experience Management:
- Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.
Leadership & Development:
- Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
- Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
- Recruit, administer & manage performance in accordance with company policies and procedures.
Innovation:
- Implement Innovation initiatives from Head Office to delight our customers and improve in-store processes.
Qualifications
- Grade 12.
- 3 to 5 years' experience in a retail store management capacity.
- Knowledge on sales & service management.
- Budgeting knowledge.
- Proficiency in MS Office.
- Effective Communication skills.
- Business understanding of retail trade, brand, customer & product.
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Job Description
- We’re looking for a strong, vibrant and self-disciplined Assistant Store Manager to lead and manage the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.
Responsibilities
Stock Management:
- Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
- Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
- Oversee the overall maintenance of the stockroom to meet housekeeping standards.
- Authorize write offs, breakages, recalls and returns.
Sales Growth & Profitability:
- Analyze sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
- Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
- Identify and propose new opportunities to increase sales and brand awareness. This may include in-store marketing, competitor shopping, partnering/participating in local events and driving new accounts/memberships per targets (if applicable).
Risk Management:
- Conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS reports, health & safety standards, weekly hanger counts, security etc.) to ensure and enforce overall compliance to policies and procedures.
Customer Experience Management:
- Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.
Leadership & Development:
- Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
- Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
- Recruit, administer & manage performance in accordance with company policies and procedures.
Qualifications
- Grade: 12
- 3 Years’ experience in an Assistant Store or Store Managerial position.
- Sales & service management.
- Computer literacy.
- Communication skills.
- Retail trade.
- Brand, customer & product understanding.
go to method of application »
Job Description
- Support store management in the daily operations of a store to ensure that the overall objectives, store targets, and customer service standards are met & exceeded.
Responsibilities
Sales & Customer Experience Management:
- Drive sales through the implementation of customer experience processes (through execution of business instruction letters, markdowns, repricing, promotions, customer experience plan, visual standards & customer feedback, etc.) to meet customer service standards and achieve sales targets. This includes new account/membership targets.
Team Management:
- Assist in driving the team within a store to achieve store KPIs and operational strategy in line with company values. Provide ongoing coaching & mentoring to enable and up-skill store associates (e.g. product knowledge).
Stock Management:
- Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
- Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans, etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
- Oversee the general maintenance of the stockroom to meet housekeeping standards.
Risk Management:
- Assist with compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO reports, POS reports, health & safety standards, weekly hanger counts, security, etc.) to ensure and enforce overall compliance with policies and procedures.
Qualifications
- Grade 12
- 1-2 Years' experience in retail (supervisory experience advantageous).
- Sales & service management.
- Computer literacy.
- Communication skills.
- Business understanding of retail trade, brand, customer & product.
go to method of application »
Job Description
- Support store management in the daily operations of a store to ensure that the overall objectives, store targets, and customer service standards are met & exceeded.
Responsibilities
Sales & Customer Experience Management:
- Drive sales through the implementation of customer experience processes (through execution of business instruction letters, markdowns, repricing, promotions, customer experience plan, visual standards & customer feedback, etc.) to meet customer service standards and achieve sales targets. This includes new account/membership targets.
Team Management:
- Assist in driving the team within a store to achieve store KPIs and operational strategy in line with company values. Provide ongoing coaching & mentoring to enable and up-skill store associates (e.g. product knowledge).
Stock Management:
- Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
- Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans, etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
- Oversee the general maintenance of the stockroom to meet housekeeping standards.
Risk Management:
- Assist with compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO reports, POS reports, health & safety standards, weekly hanger counts, security, etc.) to ensure and enforce overall compliance with policies and procedures.
Qualifications
- Grade 12
- 1-2 Years' experience in retail (supervisory experience advantageous).
- Sales & service management.
- Computer literacy.
- Communication skills.
- Business understanding of retail trade, brand, customer & product.
go to method of application »
Job Description
- Develop and manage the operational strategy in accordance with the merchandise & company strategy to ensure optimal product efficiency in all stores to deliver company sales and profit targets.
Responsibilities
Strategy:
- Contribute to the development of the Operations and Merchandise strategy and ensure communication & a clear understanding thereof.
- Collaborate with Operations & the location teams in compiling a post mortem & strategy, based on seasonal analysis & store trends in order to identify & implement in-store opportunities to increase sales and profitability
Sales Performance:
- Re-forecast sales & reconcile with Location team & Merchant planning team based on latest in-store trends & current trade and drive required actions to ensure strategic numbers are achieved.
- Optimize GMROI's & GMROM's in order to increase profit.
Growth:
- Investigate and identify growth opportunities within the operations environment through the execution of new store product strategy as well as revamps & relocations in order to achieve sales growth.
People Team Leadership:
- Influence the Location Planning and Operations team to deliver operational and merchandise strategy through maximizing opportunities to increase sales & improve stores space usage.
- Identify and drive training needs, coaching and development with a key focus on Talent management, performance management and succession planning within the Operations environment.
Qualifications
Education:
- Relevant Degree or NQF Level 6 equivalent.
Experience:
- 5+ Years’ experience in a Merch Planning or Ops senior leadership position.
Knowledge/ Skills:
- Financial planning and budgeting.
- Process knowledge.
- People management.
- Disciplinary processes.
- Merchandise Management.
- Policy and procedures.
- Computer literacy.
- Communication skills.
- Leadership and development skills.
- Analytical ability.
- Strategic thinking.
- Commercial acumen.
- Retail knowledge.
- Market trend & risk forecasting.
- Market intelligence/awareness.
- Internal systems
go to method of application »
Job Description
- We’re looking for a strong, vibrant and self-disciplined Assistant Store Manager to lead and manage the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.
Responsibilities
Stock Management:
- Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
- Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
- Oversee the overall maintenance of the stockroom to meet housekeeping standards.
- Authorize write offs, breakages, recalls and returns.
Sales Growth & Profitability:
- Analyze sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
- Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
- Identify and propose new opportunities to increase sales and brand awareness. This may include in-store marketing, competitor shopping, partnering/participating in local events and driving new accounts/memberships per targets (if applicable).
Risk Management:
- Conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS reports, health & safety standards, weekly hanger counts, security etc.) to ensure and enforce overall compliance to policies and procedures.
Customer Experience Management:
- Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.
Leadership & Development:
- Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
- Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
- Recruit, administer & manage performance in accordance with company policies and procedures.
Qualifications
- Grade: 12
- 3 Years’ experience in an Assistant Store or Store Managerial position.
- Sales & service management.
- Computer literacy.
- Communication skills.
- Retail trade.
- Brand, customer & product understanding.
go to method of application »
Job Description
- To support and assist the Buying and Planning team with administrative and technical duties to enable the merchant processes and timelines.
Responsibilities
Sample Management
- Manage end to end coordination of the sample process - receipt from supplier including quality assurance and sign off in order to support relevant merchandise functions.
Showroom / Stock room Maintenance
- Maintain the Buyer/Senior Buyer's showroom/storeroom spaces in order to maintain an optimal environment for merchandise processes to take place.
Buying Administration Support
- Support the buying team through execution of administrative buying functions (e.g. labelling & photographing range, taking minutes, capturing orders, follow up with suppliers, system maintenance, liaise with marketing & quality departments etc.) in order to meet critical path deadlines.
- Coordinate and follow-up between various stakeholders on a micro and macro level in order to support the Buyer/Senior Buyer in the execution of product briefs with the end result of maximising sales
Planning Administration Support
- Support the planning team through execution of administrative planning functions such as order book amendments, booking process, attribution, order capturing, system related amendments.
Qualifications
Education
- Matric or NQF4 equivalent
- Tertiary Qualification
Experience
- 0 - 1 year
- (Retail/supplier experience preferred)
Specific Knowledge
- Administration and organisational skills. Numeracy and Computer literacy. Communication skills. Knowledge of garment or product construction (preferable).
go to method of application »
Job Description
- We have a requirement for a new Business Analyst within our technology team.
- Be part of dynamic and challenging projects that form part of exciting business transformation for our Group!
Responsibilities
- Initiate analysis workshops that utilise best practice techniques to encourage contributors to 'think out of the box' and define systems and processes that will enable the business to progress in line with strategy, demonstrating consistently high quality communication, elicitation and persuasive skills.
- Strong ability to elicit and articulate business benefits and benefits realisation
- Analyse alternative solutions and make recommendations
- Document and map complex business processes and solutions using standard procedures, methods and tools
- Identify areas for improvement, specify requirements and implement recommendations for increasing effectiveness of current business processes
- Produce detailed Process Design and Business Requirement Specification Documents and liaise with all stakeholders to ensure requirements are understood and signed off
- Communicate in a clear and concise fashion to IT and business staff, including senior stakeholders, at all stages of the project lifecycle to gain commitment and minimize the level of resistance to change.
- Support all phases of testing to ensure requirements as detailed in the Business Requirement Specification document have been delivered and are ready for release.
Qualifications
- Relevant IT or Business Degree/ Diploma
- 3 years’ experience as Business Analyst or relevant business experience in an HR environment, preferably knowledge in Oracle HCM
- Demonstrated experience of assessing the costs and benefits of potential changes to business processes
- Knowledge of the Retail sector and broad understanding of traditional and new technologies used in a retail and online environment is required.
- The type of person who will ask the right questions and probe where needed.
- Self-managed
- Able to generate enthusiasm amongst team members whilst innovating change
- Ability to understand, define and document business requirements in a clear manner that is relevant to current or proposed solutions
- Inquisitive and progressive mind set leading to the generation of new and different ideas
- Ability to deal with stressful situations logically and calmly and see them through to a solution
Method of Application
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