Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us
MTN Group Limited entered the telecommunications scene at the dawn of South Africa’s democracy, in 1994. In 1998, we began our expansion by acquiring licences in Rwanda, Uganda and Swaziland. Since then, we continued to grow, with a view of bringing world-class telecommunications and digital services to markets across Africa and the Middle East. Throug...
Mission/ Core purpose of the Job
The Senior Manager Analytical Solutions is responsible for the development, implementation, operationalization and governance of detailed Analytical Solutions and frameworks supporting all lines of business across Group and all MTN Opcos. The role is required to enable the discovery of insights from technical and commercial systems, bridge the analytical gap between technology and Commercial functions and drive the development and training of analytical skills across the Group.
Context (Global influences, environmental / industry demands, organisational mission etc.)
MTN is entering a new phase in its lifecycle where operational and commercial excellence has become critical for success. The urgency for change has become more heightened amidst increased competitive intensity across all markets in which MTN operates. The Group’s Technology function must therefore ensure the successful delivery in context of:
- Rapidly changing ICT environment.
- The geographic complexity of MTN’s footprint across Africa and the Middle East.
- Management of executive and local shareholder expectations across all 19 OpCos.
- Achievement of top quartile operating efficiency and effectiveness through scale and common processes.
- Driving growth through analytics and standardization to maximize business impact.
- Management of customer and supplier expectations.
- Enhance MTN position as a leading network and system provider.
- Constant dynamics and local challenges in the economic, regulatory and legal environments
Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA's)
The Senior Manager: Analytical Solutions will be accountable to achieve the following objectives:
- Serve as a Subject Matter Expert for the setting up of analytical frameworks, solutions and platforms to strategically support MTNs transformation to a digital operator.
- Provide strategic direction and leadership to the Analytical Platforms and Services by developing and driving the strategic plan for the function ensuring alignment to Technology’s overall strategic goals as well as MTN Groups annual goals and objectives.
- Provide leadership and guidance to the BI and Analytics management team in the achievement of set annual goals.
- Oversee the design and implementation of Analytical platforms, Analytical solutions and AI / Machine learning Models & frameworks.
- Oversee development and selection of vendors and models to support the business initiatives.
- Oversee development of Commercial analysis Models, reports, Dashboards, tools.
- Manage MTN’s analytical applications portfolio, product catalogue, ensuring continuous alignment to MTN business and agile adaptation to new requirements deriving from the change and/or increase of business offerings.
- Drive the standardization of the Analytical capabilities and solutions across the Group, driving efficiency and service delivery as per the defined MTN standards.
- Manage the vendor selection process, to ensure quality, standardization and service delivery across all the Opcos.
- Drive excellence and innovation, by keeping abreast of new trends and technology and by incorporating these in the architecture roadmap, enhancing and promoting high quality of services delivery.
- Provide innovative thought leadership as to ensure the delivery of Analytical capabilities & solutions for the MTN business.
- Provide input into the group-wide delivery of infrastructure solutions that underlie the analytical platforms application portfolio.
- Assess needs and execute IT CAPEX and OPEX budgets in the delivery of BI and Analytical services.
- Ensure the implementation and rollout of the MTN Group Analytical and Data platform that provide services to the Group, OpCo and external parties, driving efficiency and service quality.
Key Deliverables
- Delivered architecture for analytical solutions and services as per agreed internal SLA’s
- Effective analytical capabilities and solutions portfolio management allowing MTN to remain ahead of the competition
- Improved service delivery through diligent tracking of KPIs and SLAs
- Effective relationship with vendors, ensuring quality and standardization of services and infrastructure delivered.
- Improved operations and speed to respond through standardised and a common operating model.
- Increased differentiation by improving quality and service levels.
- Driving centralised release management of global analytical capabilities and services.
Job Requirements (Education, Experience and Competencies)
Education:
- Minimum of 4 year tertiary degree (B.Eng / B Tech / B Sci)
- MBA or Master’s advantageous
- Relevant analytics certifications advantageous
- Fluent in English
Experience:
- Minimum 5 years of Senior Management Experience
- Minimum 8-10 years in telecommunications industry (of which minimum 5 years in Analytics & Data Science)
- Minimum 1 years of Banking experience (Advantageous)
- Must have extensive experience in platform modernization, big data, location analytics & AI/ML projects.
- Proven track record in enabling data monetisation initiatives in large, complex organisations
- Proven track record of business improvement and strategy development
- Experience in working for a large organisation with diverse cultures and geographies advantageous
Skills:
- Expert in designing and delivering Data monetisation Capabilities & Solutions
- Expert in Advanced Analytics using tools and languages like but not limited to R, Python, H20, TensorFlow, SAS EG, SAS EMiner, ArcGIS, MapInfo, Anylogic, MS Azure Machine Learning Studio
- Expert in Cellular Networks (Planning, Optimization -2G/3G/4G),
- Proficient in telecommunications functions like Consumer, CVM, Enterprise, Digital, Networks
- Proficient in Network & GeoSpatial analytics
Competencies:
- Strategy Formulator, Decisive Problem Solver, Innovative Value Creator
- Culture and Change Champion, Inspiring People Leader, Relationship Builder
- Understanding & proponent of Single point of Data, Single point of Truth, Single point of Analytics
- Keen understanding of the digital business and the capabilities to leverage
- Must have implemented Analytical platform & model like churn/dormancy, smart capex, POS rollout
go to method of application »
Mission/ Core purpose of the Job
Accountable for working under the guidance of the Senior Manager: Enterprise Risk to implement and monitor the established Enterprise Risk Management programme and methodology for Technology and Cyber Risk Risks, within established Enterprise Risk Management standards, frameworks and solutions, in accordance with both internal and industry benchmarks
The primary purpose of the job is to conduct detailed risks assessments and/or risk deep dives, analyses, and monitoring of remediation across all possible internal and external risks relating
The Manager Technology and Cyber Risk Risk is responsible for identifying, measuring, analysing and mitigating Technology and Cyber risks for Group Finco.
Ultimately, the role is responsible end-to-end to assist in identifying Technology and Cyber risks faced by Group Finco (current and anticipated), prioritising risks depending on its material impact and working with Senior Management and other leaders within the business to mitigate these as effectively as possible
Context (Global influences, environmental / industry demands, organizational mission etc.)
Fintech is entering a new phase where operational and commercial excellence has become critical for success. A separate Company has been set up to drive financial products and services to expand the reach and speed of operations. There is an increased focus in the commercial areas, new products and services and scaling up of Digital capabilities. The incumbent must therefore ensure the successful delivery in context of:
- An expertise-based multicultural Fintech organisation
- A dynamic and evolving field of Telecommunications/Financial industry
- Revolutionary workforce practices which are bringing together global labour markets
- Convergence in markets and exploration of non-traditional revenue streams requiring complex interpretation and structuring
- Evolving industry sector constantly presenting new challenges and opportunities to the core businesses
- Dynamic legal and regulatory environment
- Agile ways of working
Job Requirements (Education, Experience and Competencies) (1/3)
Education:
- Minimum of 4 year tertiary degree in Mathematics, Statistics, Data Science Engineering, Information Technology, Computer Science
- Post graduate MBA and/or Master’s Degree is advantageous
- Professional qualification in Risk Management is advantageous (MBCP, FBCI, CBCP)
Experience:
- 5 or more years of relevant work experience in Enterprise Risk Management
- At least 3 years’ experience within a non-traditional FinTech /ICT/Digital/Technology Risk environment
- Experience in managing complex telco, Digital and/or ICT products or projects and/or risks related to them
- Working experience in BI, insights or data analytics related senior role
- Knowledge of modern Big Data platforms and Open-Source solutions to database, data analysis, and data management
- Deep knowledge and experience in data reporting/visualization tools (Power BI, Tableau, etc.)
- Deep knowledge and experience in data analytics tools (SQL, Python, SAS, etc.)
- Knowledge of ecommerce and electronic payment business is advantageous
- Understanding of various international risk management and business continuity standards
- Experience working in a medium to large organization
- Experience working across global locations/ regions and have a grasp of political, social, infrastructure and integrity challenges
Competencies:
Functional Knowledge:
- Risk Management “Best Practice” methodologies
- Risk modelling
- Risk analysis
- Risk Rating and Trend analysis
- Enterprise Risk Management
- Data mining & modelling
- Data interpretation
- Data visualization & Reporting
- Statistical Analysis
- Quantitative Analytics
- Forecasting/predictive Analytics,
- Multivariate testing & optimization algorithm
- Business intelligence systems and tools
- Data science toolkits (SAS, R, SPSS)
Skills
- Analytics and Interpretation
- Strategic Thinking
- Organizational Agility
- Digital mind-set
- Dealing with ambiguity and complexity
- Decision Making
- Conflict Management
- Numerical
- Project Management
- People Management
- Executive Presentation
go to method of application »
Job Requirements (Education, Experience and Competencies) (1/2)
Education:
- 4-year degree in Computer Science, Engineering or Information Technology
- Master’s in business administration is advantageous
Experience:
- 5 or more years of relevant work experience in a System Design / Engineering role
- At least 3 years’ experience within a non-traditional FinTech with experience in systems engineering & design is highly preferred
- Experience in configuration management, tools and techniques is highly preferred
- Experience with design software and wireframe tools
- Experience with coding using HTML, CSS and comparable languages is advantageous
- Expertise is SQL and a statistical language like R or Python. Knowledge of Cypher and graph databases
- Experience working in a medium to large organization
- Experience working across global locations/ regions and have a grasp of political, social, infrastructure and integrity challenges
- Understanding emerging markets advantageous
- Willing and flexible to travel within Africa and Middle East
- English speaker. French language being an added advantage
Competencies:
Functional Knowledge:
- Understanding of FinTech, banking, microfinance and payment businesses
- Risk and Compliance Management
- Risk and Compliance reporting
- Business performance management/ measurement/ improvement and reporting
- Software development and coding languages
- System Design & Architecture
- System Integration and APIs
- Database Management
- Dashboard & Visualization
Job Requirements (Education, Experience and Competencies) (2/2)
Skills
- Digital marketing
- Analytics and Interpretation
- Strategic Thinking
- Organizational Agility
- Digital mind-set
- Dealing with ambiguity and complexity
- Decision Making
- Conflict Management
- Numerical
- Project Management
- People Management
- Executive Presentation
Behavioural Qualities
- Analytical
- Organised and methodical
- Operationally astute
- Proactive
- Detail-oriented
- Driven
- Results-oriented
Gmail
Yahoomail