Openings at Robert Walters

What you bring:

• To excel as Commercial Finance Director, you will bring extensive experience from senior finance roles where you have successfully partnered with business leaders on strategic initiatives.
• Your background should reflect deep knowledge of financial planning cycles—including forecasting, budgeting, cash flow management—and hands-on involvement in driving operational improvements that support sustainable growth.
• You are known for your interpersonal sensitivity: building trust-based relationships across diverse teams comes naturally to you.
• Your approach combines analytical rigour with empathy; you understand how numbers translate into real-world outcomes for colleagues and customers alike.
• As someone who champions inclusivity at every turn, you actively seek out opportunities for others’ advancement while maintaining high standards for yourself.
• Your ability to communicate complex concepts clearly ensures alignment among stakeholders even during periods of transformation or ambiguity.
• Above all else, your passion for nurturing talent sets you apart—you inspire those around you not just through words but by modelling resilience, care, and shared accountability.
• Bachelor’s degree in finance or accounting; professional qualification such as CA/ACMA/CIMA (or equivalent) is required for this position.
• A minimum of 12-15 years’ experience across various finance disciplines with demonstrable business partnering credentials in complex environments.
• Proven track record in leading high-performing teams within large-scale organisations; experience managing managers is highly desirable.
• Comprehensive understanding of financial controllership principles alongside expertise in performance management reporting frameworks.
• Exceptional communication skills with the ability to influence senior stakeholders across multiple functions and geographies.
• Demonstrated project/process management capability with a focus on delivering results through collaboration rather than competition.
• Ability to thrive in environments requiring adaptability; proven resilience when navigating uncertainty or change management initiatives.
• Strong organisational skills with meticulous attention to detail; adept at prioritising competing demands without compromising quality or deadlines.
• Commitment to fostering diversity and inclusion within teams; experience developing succession plans or mentoring under-represented groups is advantageous.
• Advanced proficiency in utilising global financial systems for synthesising market intelligence into actionable insights.

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What you'll do:

• As Human Resources Manager, you will immerse yourself in every aspect of the employee lifecycle within a luxury retail context.
• Your day-to-day responsibilities will see you partnering with senior leaders to shape people strategies that attract top talent while supporting existing team members’ growth.
• You will be instrumental in creating an environment where collaboration flourishes—overseeing everything from recruitment campaigns to bespoke training programmes designed for career progression. By managing employee relations with empathy and professionalism, you will help maintain a harmonious workplace where everyone feels valued.
• Your attention to detail in areas such as compensation administration and compliance ensures operational integrity at all times.
• Through regular analysis of HR data, you will provide insights that drive continuous improvement across all functions.
• Ultimately, your efforts will contribute significantly to sustaining an inclusive culture defined by excellence in both client service and internal support.
• Oversee all human resources processes including recruitment, staffing, onboarding, employee development, performance management, and succession planning to ensure seamless operations across the business.
• Collaborate with senior leadership to design and implement HR strategies that align with organisational goals and reinforce the brand’s core values.
• Manage employee relations by addressing conflict resolution, grievances, welfare matters, and fostering a positive workplace atmosphere built on trust and respect.
• Supervise compensation structures, benefits administration, payroll processes, and ensure compliance with relevant labour laws as well as internal policies.
• Provide expert guidance to managers regarding HR policies and procedures while upholding the highest standards expected in a luxury retail setting.
• Lead talent management programmes such as training initiatives, leadership development sessions, and employee engagement activities to nurture growth at every level.
• Monitor key HR metrics regularly to inform strategic decisions and continuously improve HR effectiveness throughout the organisation.
• Champion a consistent employee experience from onboarding through to exit interviews that reflects the company’s commitment to service excellence and high-performance culture.

What you bring:

• To excel as Human Resources Manager in this esteemed luxury retail setting, your background should reflect substantial experience overseeing diverse HR functions within similar industries.
• Your ability to think strategically will enable you to craft people strategies that are not only aligned with business goals but also responsive to evolving market demands.
• Interpersonal sensitivity is essential; your approachability encourages open dialogue while your communication skills ensure clarity across all interactions.
• You bring proven expertise in designing recruitment campaigns tailored for high-calibre candidates as well as implementing robust performance management systems that motivate teams towards shared success.
• Your meticulous approach guarantees smooth payroll operations alongside strict adherence to legal requirements.
• As someone who leads by example through kindness and encouragement, you naturally foster environments where collaboration thrives—empowering colleagues at every stage of their careers. 
• Demonstrated experience in an HR leadership or generalist capacity within retail or luxury sectors, bringing hands-on knowledge of best practices as well as current labour legislation.
• Strategic thinking skills enabling you to translate business objectives into effective people-focused solutions that support organisational growth.
• Outstanding interpersonal abilities allowing you to build trustful relationships at all levels of the company through clear communication and active listening.
• Proficiency in recruitment processes, talent development frameworks, performance management systems, and handling sensitive employee relations matters with care.
• Exceptional organisational skills empowering you to manage multiple HR functions simultaneously without compromising quality or accuracy.
• Comprehensive understanding of compensation models, benefits administration protocols, payroll operations, and regulatory compliance requirements relevant to the industry.
• Leadership qualities rooted in empathy that inspire teamwork while promoting engagement and ongoing professional development among staff members.
• A genuine passion for luxury retail environments coupled with an appreciation for their unique cultures and elevated standards of service delivery.
• Adaptability combined with initiative so you can proactively address challenges as they arise while contributing positively towards continuous improvement initiatives.

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What you'll do:

• As a Talent Acquisition Specialist based in Johannesburg, you will immerse yourself in the full spectrum of recruitment activities essential for sustaining excellence within a distinguished luxury retailer.
• Your day-to-day responsibilities will involve crafting engaging job adverts that capture the essence of the brand’s unique culture while proactively sourcing candidates through innovative channels such as social media campaigns, industry networking events, and employee referrals.
• You will work hand-in-hand with store leaders and department heads to anticipate staffing requirements, ensuring that every new team member not only meets but exceeds expectations for professionalism and service.
• By facilitating seamless interview processes—from initial screenings through final selection—you will guarantee that each candidate enjoys a respectful and informative experience reflective of the company’s values.
• Your ability to maintain meticulous records using advanced HR technology will underpin efficient workflows while your ongoing contributions to process improvement will help keep the organisation at the forefront of luxury retail recruitment.
• Success in this role means consistently delivering talented individuals who embody the spirit of excellence that defines this iconic brand.
• Manage the entire recruitment lifecycle from sourcing candidates through to onboarding, focusing on both boutique retail positions and corporate office roles within the luxury sector.
• Develop compelling job advertisements tailored to attract top-tier talent, post these across relevant platforms, and conduct thorough initial screening interviews to identify suitable candidates.
• Organise and facilitate subsequent interview rounds with hiring managers, ensuring all stakeholders are engaged throughout the process.
• Collaborate closely with store leaders and department managers to understand current and future staffing needs, providing expert guidance on talent acquisition strategies.
• Act as a brand ambassador by representing the company’s high standards and luxury image during all candidate interactions, fostering positive perceptions among potential hires.
• Implement modern recruitment techniques such as leveraging social media channels, employee referrals, and industry networking events to source high-quality candidates efficiently.
• Ensure every applicant experiences a smooth, professional, and positive recruitment journey that upholds the company’s reputation for service excellence.
• Maintain accurate records using applicant tracking systems and HR software to streamline processes and ensure compliance with internal policies.
• Continuously review and refine recruitment processes based on feedback from candidates and hiring managers to enhance efficiency and effectiveness.
• Support broader HR initiatives by contributing insights on market trends, competitor activity, and best practices in luxury retail recruitment.

What you bring:

• To excel as a Talent Acquisition Specialist in this esteemed environment, your proven track record in recruiting for premium brands or high-end retailers will set you apart.
• Your interpersonal strengths allow you to build rapport quickly with both candidates seeking their next career move and colleagues striving towards shared objectives.
• You bring not only technical proficiency in using ATS tools but also an intuitive understanding of what makes someone thrive within a culture defined by elegance, exclusivity, and exceptional service.
• Your approach is always considerate—balancing business needs with empathy for applicants—and your adaptability ensures you remain responsive amid shifting priorities or evolving market conditions.
• Above all else, your enthusiasm for connecting people with opportunities shines through every aspect of your work; whether refining job descriptions or orchestrating memorable interview experiences.
• In this role, your dedication supports both immediate hiring goals as well as long-term organisational success.
• A relevant educational background such as a qualification in Psychology, Marketing, Human Resources or another related discipline provides you with foundational knowledge essential for effective talent acquisition.
• At least two years’ experience in recruitment—ideally gained within retail or luxury sectors—ensures you understand the nuances involved in hiring for high-end environments where attention to detail is paramount.
• Exceptional communication skills enable you to engage confidently with candidates at all levels as well as collaborate effectively with internal stakeholders across departments.
• Proficiency with applicant tracking systems (ATS) and HR software allows you to manage multiple vacancies simultaneously while maintaining accuracy throughout each stage of the process.
• Outstanding organisational abilities mean you can juggle competing priorities without compromising on quality or timeliness when filling critical roles.
• A genuine passion for luxury brands coupled with an unwavering commitment to customer service excellence aligns your personal values with those of the organisation.
• The ability to authentically represent brand values ensures every interaction leaves candidates feeling valued regardless of outcome.
• Creativity combined with adaptability empowers you to develop innovative sourcing strategies—whether through digital platforms or traditional networking—that attract top-tier talent even in competitive markets.
• A collaborative mindset fosters strong working relationships within teams while supporting shared goals around diversity, inclusion, and continuous improvement.
• Discretion paired with professionalism guarantees sensitive information is handled appropriately at all times.

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What We’re Looking For:

• Degree in Human Resources or related field (required)
• 8+ years of HR experience within the retail industry
• 3–5 years in a senior HR Business Partnering or leadership role
• Strong experience working in complex organisational structures
• Proven success in setting up or reshaping HR Ops functions for high-volume environments
• Agile and adaptable with a keen understanding of retail and healthcare business dynamics
• Strategic mindset with hands-on operational capability

Key Responsibilities:

• Design and embed a new HR operations structure tailored to retail
• Drive efficiency and consistency across people processes
• Partner with business leaders to align HR delivery with organisational goals
• Lead and develop a high-performing HR Ops team
• Ensure compliance, operational excellence, and data-driven decision-making

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Key Responsibilities:

• Serve as the first point of contact for People systems queries worldwide.
• Deliver user and system support for onboarding, payroll, performance management, and offboarding.
• Monitor processes, manage data quality, and support global payroll cycles.
• Implement routine system updates; maintain HR templates and workflow documentation.
• Assist with annual people processes (e.g., reviews, promotions, surveys).
• Support the Workday implementation project—including system testing and configuration.
• Collaborate with colleagues across regions and functions to continuously improve HR processes.

About You:

• Experience in HR systems or People Operations support roles.
• Working proficiency with a major HRIS (Workday preferred).
• Understanding of the employee lifecycle and HR processes.
• Strong problem-solving and analytical skills.
• Proficient in Microsoft Excel, including VLOOKUPs and PivotTables.
• Clear communication and stakeholder engagement skills.
• Experience in professional or regulated environments is advantageous.
• Ability to collaborate effectively across diverse global teams.