Openings at SANNE

Role summary:
We are seeking a Manager to work with the Administration Teams in both teams, Jersey and in South Africa. The team is expected to grow to around 10 this year. The candidate will be expected to manage this team with the support of the local SA Management team.

Key Responsibilities:

• Coordination with Senior Management in SA and Jersey to assist and coordinate workflows and planning for the team;
• Ensuring the team has a strong structure as it grows and that roles are responsibilities are clearly defined and agreed;
• Assisting the team with new structure and client take on;
• Participate with and take responsibility for client care focus and take lead CRM for certain clients;
• Ensuring that the client service delivery of the team is carried out to the highest level, driving deadline delivery and ensuring in adherence with client specific and Sanne procedures;
• Review of Company Secretarial and administrative work done by team as appropriate;
• Providing technical support to the team;
• Joining client calls;
• Dealing with intermediaries;
• Encourage strong cross country relationships with teams and maintain relationships with other jurisdictions ensuring feedback is received on performance of team members;
• Assist with billing cycle (reviewing timesheets, reviewing invoices raised and ensuring aligned to fee reviews, WIP analysis, ensuring debtors are collected);
• Reviewing transaction documentation where necessary;
• Support with on-boarding of new investors/clients for the AML process;
• Pro-actively embed adherence of all operational frameworks within your teams by enforcing operational discipline through repeated use of procedures and checklists;
• Identify team training needs and arrange training sessions as appropriate;
• Maintaining oversight of day-to-day operations of team portfolio’s and ensuring all team members respond to clients' queries in a timely manner;
• Attendance when required at client board meetings and the subsequent drafting of complex minutes;
• Taking the lead on internal projects where required;
• General daily tasks of the team include but not limited to; payments, transactions, CoSec, Corp Gov, Board packs, client & investor communications, billing, AML/DD/KYC, reviews, FATCA, CRS.

Requirements
Skills / Experience:

• Hold a professional qualification such as ICSA, CSSA or equivalent;
• Strong Administrative skills;
• High level of integrity and trust with confidential information;
• A proven record of commitment to professional and client services excellence;
• A minimum of 5 years trust or funds experience in a professional environment;
• Knowledge of offshore regulatory requirements;
• Proficient user of Microsoft Office suite;
• Support the company in delivering excellent service;
• Impeccable written and oral communication skills;
• Excellent organisational and prioritising skills;
• Motivated and driven;
• Excellent attention to detail and high levels of accuracy;
• Strong team player.

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Role summary:
You will be a part of the Group Data Engineering Squad developing our modern data platform to improve business process, efficiencies, and providing superior client digital services as well as supporting the scaling of our operational model.

As a permanent member of our Data Engineering squad, your focus will be to help implement our Data Strategy by building out our cloud based modern data platform and architecture used to assist with application integrations along with providing a centralised data and analytics platform for downstream data analytics, both internally and externally client facing.

Key responsibilities:

• Working as part of a squad, delivering through agile methodologies;
• Working in collaboration with customers, partners, and peers to identify data requirements;
• Helping break down large problems into smaller iterative steps;
• Contribute to defining the prioritization of your squad’s backlog;
• Build out the modern data platform (data pipelines, data integrations, data preparation, data models, analytical and reporting marts) based on business requirements using agreed design patterns ;
• Help determine the most appropriate tool, method and design pattern in order to satisfy the requirement;
• Proactively suggest improvements where they see issues;
• Prepare our data in order to surface it for use within APIs ;
• Document, support, manage and maintain the modern data platform built within your squad;
• Provide guidance and training to downstream consumers of data on how best to use the data in our platform;
• Support and build new data APIs;
• Contribute to evangelizing and educating within Sanne about the better use and value of data.

Requirements
Skills / experience:

• Excellent communication and interpersonal skills ;
• Critical Thinking and research capabilities;
• Strong problem-solving skills;
• Ability to plan, and manage your own work loads ;
• Work well on own initiative as well as part of a bigger team;
• Working knowledge of Agile Software Development Lifecycles;
• Data Warehousing and Data Modelling ;
• Data Lakes (AWS Lake Formation, Azure Data Lake);
• Cloud Data Warehouses (AWS Redshift, Azure Synapse, Snowflake);
• ETL/ELT/Pipeline tools (AWS Glue, Azure Data Factory, FiveTran, Stitch);
• Data Message Bus/Pub Sub systems (AWS SNS & SQS Azure ASQ, Kafka, RabbitMQ);
• Data Programming languages (SQL, Python, Scala, Java);
• Cloud Workflow Service (AWS Step Functions, Azure Logic Apps, Camuda);
• Interactive Query Services (AWS Athena, Azure DL Analytics);
• Traditional Microsoft BI Stack (SQLServer, SSIS, SSAS, SSRS) ;
• Reporting and visualisation tools (Power BI, QuickSight, Mode ).