Openings at Smollan

KEY RESPONSIBILITIES:

Store Placement:

• Be placed in stores according to the HP Retail Store Base and current structure, ensuring optimal coverage and representation.

Policy Adherence:

• Follow the policies and guidelines communicated by the store, maintaining compliance with regulations and standards.

Weekly Meetings:

• Meet with the Area Manager once a week for reports, concerns, feedback, plans, directives, and material handover such as POSM and challenges.

Weekend Activations:

• Conduct weekend activations as mandatory activities, engaging with customers and promoting HP products.

Execution Excellence:

• Secure the #1 position in store for all executions, ensuring optimal visibility and prominence of HP products.

Price Ticket Maintenance:

• Ensure daily maintenance of correct price tickets in store, both on and off promotion, to accurately reflect pricing and promotions.

Merchandising Execution:

• Execute in-store merchandising according to HP and Retailers' directives and/or planograms, maintaining consistency and quality.

Relationship Building:

• Build fruitful relationships with retailers and their staff, fostering collaboration and support for HP products.

Professionalism:

• Adhere to a dress code supplied by HP, always presenting a professional and polished image.

Demonstrations and Engagement:

• Conduct demonstrations as required and aligned with key SKUs and product focus, engaging with customers to showcase product features and benefits.

Hygiene and Maintenance:

• Ensure demo product maintenance and hygiene, always keeping demonstration materials clean and presentable.

Event Support:

• Provide support to retailers when HP Brand is involved with store-related events or activities, contributing to the success of promotional initiatives.

Requirements
QUALIFICATIONS AND SKILLS:

• High school diploma or equivalent required; additional education or training in sales or marketing preferred.
• Previous experience in retail sales, customer service, or brand promotion preferred.
• Excellent communication and interpersonal skills, with the ability to engage effectively with customers and retailers.
• Strong presentation skills, with the ability to showcase product features and benefits in a compelling manner.
• Detail-oriented with a focus on execution excellence.
• Ability to work independently and manage time effectively in a fast-paced retail environment.

ATTRIBUTES:

• Enthusiastic and outgoing with a passion for customer engagement.
• Professional demeanour with a commitment to representing the HP brand with integrity.
• Adaptability and flexibility to work weekends and accommodate changing schedules.
• Team player with a collaborative mindset and willingness to support team objectives

go to method of application »

Description

• Sales Management
• Shelf Health Management 
• Point of Purchase Execution
• Administration
• Customer Service and Satisfaction

Requirements

• 2- 3 years’ relevant experience in an FMCG environment
• Code 8 drivers license
• Diploma/NQF level 5
• Sales Management
• Shelf Management
• Administration skills
• Customer Service Skills
• Communication skills (verbal & written)
• Interpersonal skills
• Attention to detail

go to method of application »

Description

• Achievement of sales targets
• Effective budget and financial management (as required by Business Unit)
• Effective knowledge sharing (including management of field intelligence)
• Effective teamwork and self-management
• Effective operational management
• Effective people management 
• Effective client and customer relationship management
• Effective administration and asset management

Requirements

• 2 Years Field Management experience in FMCG industry 5 Years’ experience in sales environment
• Relevant Diploma/Degree at NQF level 7
• Strategic thinker and analytical skills
• Ability to influence and motivate others
• Good business and financial acumen
• Excellent leadership

go to method of application »

Description

• Sales Management
• Shelf Health Management 
• Point of Purchase Execution
• Administration
• Customer Service and Satisfaction

Requirements

• 2- 3 years’ relevant experience in an FMCG environment
• Code 8 drivers license
• Diploma/NQF level 5
• Sales Management
• Shelf Management
• Administration skills
• Customer Service Skills
• Communication skills (verbal & written)
• Interpersonal skills
• Attention to detail

go to method of application »

What You'll Do:

As an HR Graduate at Smollan, you will have the opportunity to:

• Contribute to our inclusive work culture
• Analyze HR data to drive informed decisions
• Grow your career in a dynamic retail environment

Requirements
Are You the One We're Looking For?

If you have:

• A National Diploma in Human Resources Management
• A hands-on attitude
• Analytical skills
• Ambitious mindset

go to method of application »

Description
Key Responsibilities and Deliverables:

• Drive sell out
• Comply with call cycle
• Effective management of returned goods system and follow up on damaged goods collections
• Provide feedback regarding store specific issues
• Communicate and escalate stock issues
• Monitor and communicate pricing in stores, investigating identified discrepancies
• Confirmation of pricing in accordance with promotions
• Communicate and implement sales promotional activity as per client brief
• Training of store sales consultants
• Ensure all store sales consultants are registered on MCS and drive uploads
• Capture required sell out data on HHT

Effective management of shelf health

• Count stock and determine stock to be merchandised
• Merchandise available stock in line with client brief
• Optimise stock levels, monitor slow/fast sellers and take appropriate action

Requirements
Minimum Qualifications:                            

• Diploma at NQF level 5, Driver’s license (code 8)

go to method of application »

Description

• To deliver the client KPIs (drive sell out, maintain and grow retail assets and retail mapping) through effective in-store execution and building strong business relationships with store owners and their managers.
• This role also includes creative display building and store set up.

Requirements

• Drive sell out
• Comply with call cycle
• Effective management of returned goods system and follow up on damaged goods collections
• Provide feedback regarding store specific issues
• Communicate and escalate stock issues
• Monitor and communicate pricing in stores, investigating identified discrepancies
• Confirmation of pricing in accordance with promotions
• Communicate and implement sales promotional activity as per client brief
• Training of store sales consultants
• Ensure all store sales consultants are registered on MCS and drive uploads
• Capture required sell out data on HHT

Effective management of shelf health

• Count stock and determine stock to be merchandised
• Merchandise available stock in line with client brief
• Optimise stock levels, monitor slow/fast sellers and take appropriate action
• Consistent quality checks, respond to poor quality or damaged stock
• Keep area/shelves clean, tidy and uncluttered
• Identify opportunities to cross merchandise and implement
• Communicate and achieve brand objectives
• Management of out of stocks
• Negotiate prime positioning of Samsung products with Store Management

Effective execution of promotional activity

• Communicate promotional activities to customers
• Negotiate POP material with store owners / managers
• Ensure promotional activities have been implemented, maintained and reported on
• Provide feedback to relevant stakeholders
• Monitor competitors’ new innovations
• Ensure all in-store staff understand mechanics of promotion and provide feedback to Management
• Carry out Blitz activities from time to time when required. This includes:

Assisting at new store openings

• Build-up of promotional events  and displays as required
• Adhoc promotional activities
• Effective administration
• Reporting on competitor activities
• Promotional feedback reports
• HHT capture compliance
• Compile monthly promotional calendar
• Ensure assets maintained according to company policy

Customer service and satisfaction

• Gather feedback from customer complaints, queries and requests and ensure resolution
• Communication and upkeep of knowledge of promotions /product knowledge to provide advice on use of products
• Build and maintain strong working relationships

Key Competencies

• Organisational commitment                                                                                                       
• Teamwork and collaboration                                                                                                      
• Relationship building                                                                                                                     
• Agility                                                                                                                                                   
• Performance and results driven                                                                                                
• Continuous growth & improvement                                                                                       
• Resilience & stress management                                                                                              
• Service Excellence                                                                                                                          
• Analysis & problem solving                                                                                                         
• Sales orientation                                                                                                                             
• Quality and detail excellence                                                                                                     
• Communication

Minimum Qualifications                                                                                                                                                                                                                                                

• Diploma at NQF level 5, Driver’s license (code 8)

Minimum Experience:                               

• 2- 3 years sales experience in Consumer electronics

Knowledge, Skills & Abilities:                

• Effective Administration
• Customer Service Skills
• Shelf Management
• Communication Skills (verbal & written)

go to method of application »

Description

• Effective administration
• Effective analysis and reporting
• Effective operational systems
• Effective fleet and call cycle administration
• Vehicle Tracking
• Records
• Effective teamwork and self-management

Requirements

• 2 - 3 years’ experience in a systems / analytical environment preferably within FMCG
• Diploma/NQF level 5
• Fleet & call cycle administration
• Communication skills (verbal & written)
• Operational Systems
• Relationship building
• Administration skills
• Reporting skills

go to method of application »

Description

• Control Expenses
• Pro-Active Operational Excellence
• People Management 
• Stakeholder Engagement
• Achieve POP Objectives
• Achievement of Targets
• Business Insights and Execution
• Monitor New Innovations
• Teamwork and Self-Management
• Manage Promotional Activity

Requirements

• 4-5 years’ sales experience in FMCG environment at a managerial/ supervisory level
• Code 8 drivers license
• Relevant Diploma/Degree at NQF level 6 or 7
• Communication skills (verbal & written)
• Analysis & Problem Solving
• Computer literacy
• Business acumen
• Commercial awareness
• Attention to detail
• Pro-active thinking
• Leadership Skills
• Planning & organising
• Negotiation skills
• Sales management skills
• Decision making skills

go to method of application »

Description

• Control Expenses
• Pro-Active Operational Excellence
• People Management 
• Stakeholder Engagement
• Achieve POP Objectives
• Achievement of Targets
• Business Insights and Execution
• Monitor New Innovations
• Teamwork and Self-Management
• Manage Promotional Activity

Requirements

• 4-5 years’ sales experience in FMCG environment at a managerial/ supervisory level
• Code 8 drivers license
• Relevant Diploma/Degree at NQF level 6 or 7
• Communication skills (verbal & written)
• Analysis & Problem Solving
• Computer literacy
• Business acumen
• Commercial awareness
• Attention to detail
• Pro-active thinking
• Leadership Skills
• Planning & organising
• Negotiation skills
• Sales management skills
• Decision making skills