Openings at TransUnion

What You'll Bring

How You’ll Contribute

• Create, document and implement the Risk Management Framework, processes and procedures across TransUnion’s African operations
• Undertake reviews of risk themes, regulatory topics, processes, projects or business activities to identify potential risks and issues
• Prepare papers, reports and dashboards for risk governance committees
• Work with business stakeholders to find solutions and ensure material risks and issues are appropriately addressed
• Support regulatory interactions and assist in the preparation of high-quality documents to share with regulators
• Support ongoing development and embedding of the Risk Management Framework
• Work in collaboration with Internal Audit, Compliance, Legal, Data Governance and 1st Line Risk Teams to provide the Boards and other stakeholders with assurance over TransUnion’s material risk exposures
• Build and foster relationships with and become a trusted business partner of senior leaders of the organization
• Direct, identify and solve complex, operational and organizational problems leveraging the direct and indirect resources
• Provide proactive, accurate, expert and specialist risk management advice to all business units and divisions within TransUnion
• Negotiate with senior leaders across the business

Impact You'll Make

What You’ll Bring

• Bachelor’s Degree or higher in business, risk management or related field.
• 7 – 8 years post-qualification experience in risk management within a credit/financial environment or highly regulated industry.
• Knowledge of the South African and general African Credit Industry will be advantageous.
• Proven experience in developing and implementing processes and procedures.
• Strong stakeholder management, verbal and written communication skills.
• Ability to write formal policies and procedures as well as routine reports and correspondence.
• Strong logical, problem solving, decision making and influencing abilities.
• Strong understanding of enterprise risk management principles and techniques in highly regulated industry.
• Confidence in communicatin

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What You'll Bring

• Partner with colleagues across the matrix (e.g., Product Marketing, Sales, Legal) and other business units in the implementation of market development plans and marketing campaigns – providing input and/or deliverables regarding the strategic approach, messaging, and tactical execution
• Collect and disseminate “voice of market” for market development and strategy needs, including inputs for market sizing and segmentation studies, business case development, and pricing analysis
• Support market development initiatives by developing creative, exciting, engaging collateral for various audiences using a variety of platforms – working within brand guidelines
• Have accountability for preparing content while creating, maintaining, and enhancing the structure, content, look and feel for our go-to-market materials specific to business segments that we serve
• Work alongside our senior leadership team to customize business specific content (market analysis, application of TU solutions to specific customer needs); collaborate to create relatable and compelling stories for all audiences

What You'll Bring

• Advanced to expert knowledge of MS Office Suite, including PowerPoint
• Excellent verbal / written communications skills and effective story-telling skills – with an ability to maintain creative excellence
• Proficiency with the visual display of quantitative information (charts, graphs, etc.)
• Ability to identify the most effective way to get messages across a variety of mediums (presentations, videos, blogs, podcasts, etc.) and channels (web, social, print, etc.)
• Experience developing, executing and measuring the success of go-to-market plans and customer communications campaigns
• A positive attitude and the ability to form strong, collaborative working relationships with colleagues at all levels, and external stakeholders
• Ability to operate in a fast moving, collaborative environment and present/sell your work and ideas well
• Prioritization and organization skills, including the ability to see projects through from concept to production while managing multiple projects simultaneously
• Minimum of 1-3 years of relevant professional experience, preferably in a communications role
• Bachelor’s degree in journalism, communications, graphic design or related field

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What You'll Bring:

• 3+ years’ experience with privacy regulations, including regional privacy regulations
• Experience in privacy management or privacy operations or a related function such as data governance or regulatory compliance
• Knowledge of the product development lifecycle
• Experience working in a matrixed organization
• Bachelor’s degree or the equivalent

We’d Love To See

• Experience in the financial services or technology industries
• Privacy credentials (e.g., CIPP)

Impact You'll Make
Core Duties / Responsibilities:
How You’ll Contribute

• Conduct and prepare privacy risk assessments for new and existing product and services relating to data use, to ensure compliance with privacy regulations and data licenses, and consistency with consumer expectations
• Support the International Privacy Operations Manager by assessing the regional privacy impact of global solutions, internal operations and global technology and human resources initiatives
• Provide regional data privacy advice on the development of new services or enhancements to existing services to ensure privacy by design principles
• Identify and escalate relevant privacy risk items to the International Privacy Operations Manager
• Create and maintain an accurate regional register of data assets and data processing activities
• At direction of Chief Privacy Office and Regional Counsel, implement changes necessary to comply with new regulations, and to respond to regulatory audits
• At the direction of the Chief Privacy Office, draft, review, and implement regional privacy related policies, procedures and controls as required by the global privacy policy
• Support development and deliver region-specific privacy training, associate engagement, and awareness activities
• Support escalated customer privacy inquiries, and data subject requests as required
• Support data incident response as required
• Assisting with global data privacy projects where required.

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What You'll Bring

This role requires that you perform an array of regression, segmentation, clustering, and other advanced statistical analysis techniques to understand client business environments to advise clients to consider changing processes or updating implemented solutions to maximize business strategies. You will construct, analyze and interpret various monitoring reports and present outputs to clients in order to give them a clear understanding of their credit book over a period of time. Explores new statistical analysis and related research techniques and software and presents findings to peers within TransUnion. Manages the integration of data analysis with statistical models to make sound strategic recommendations.

• A degree in Statistics, Mathematics, Actuarial science, Business Mathematics or Informatics degree
• Sound understanding of statistical software. SAS, R, Python, SQL, Business Object and Dashboard creation experience would be preferred.
• Technical aptitude with strong logical, problem solving, and decision-making skills. Proficiency in performing multiple tasks and dealing with changing deadline requirements required.
• Must have good verbal and written communication skills; strong listening and teamwork skills; and effective presentation and sales skills are also required.
• Must be focused, flexible, and organized.
• Occasional travel is required.

Impact You'll Make

• Conduct data analysis to understand internal and client data, process flows, policies and procedures
• Provides ongoing customer and sales support; uncovering opportunities and resolving problems
• Constructs, analyses and interprets various monitoring reports
• Analyses and interprets trends encountered and makes logical conclusions from monitoring output
• Utilizes communication and reporting methods to ensure the output and recommendations are presented to clients in an understandable manner
• Read and import raw data from various formats into SAS/R environment. Use SAS/R to analyse data in detail as well as the utilization of macros
• Generate tables and graphs using SAS, R and Excel
• Create Dashboards using Tableau
• Scorecard and portfolio monitoring (SAS, R, SQL, Excel) and additional ad hoc analysis according to predefined techniques and standards
• Managing the analysis of data files in various layouts and performing data auditing and validation
• General and detailed data interrogation, transformation and manipulation
• Identification of data trends or patterns, data mining and warehousing
• Ability to present outputs and recommendations to clients in an understandable manner

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As a senior data analyst, you will work closely within the Data Science & Analytics (DSA) team to introduce operational efficiencies when working with large structured data sets across multiple internal and external platforms. You’ll bring your technical experience to design and develop robust data workflows to drive deeper insights from raw data and enable data science teams to accelerate the development and monitoring of machine learning models.

What You'll Bring

• Work closely with technology teams in South Africa, Rest of Africa and the US to define and enhance automated data workflows across multiple technology platforms to develop logical data layers and structures from highly complex raw data. These will be used across functional teams within DSA as a single source of truth for data scientists to develop machine learning models and controls, generate leads for client-side direct marketing campaigns, build insight reports and support research studies.
• Use various data visualisation techniques to present data in ways that is clear, easy to understand and inspires action.
• Work with the global DSA team to identify tools that will refine and enhance Africa’s cloud analytics strategy.
• Work with diverse stakeholders within the Product and Sales teams to design, develop and deploy analytical tools and interfaces that significantly reduce operational dependencies within DSA.

Impact You'll Make

What we’ll bring

• A work environment that encourages collaboration and innovation at a global scale. We consistently explore new technologies and tools to remain on the forefront of analytical innovation.
• Best in class analytical platforms with proprietary TU analytical tools, shared services and a hybrid-cloud infrastructure
• Technical infrastructure offering you workplace flexibility in a post-COVID-19 world
• Our culture encourages our people to hone current skills and build new capabilities, while discovering their genius.

Requirements

• Honours or Master’s degree in Computer Science, Information Science, Informatics, engineering or similar field.
• At least seven (7) years of professional experience in working with large, complex structured databases within an analytics environment – preferably within Financial Services, Telecommunications, Insurance or related industries.
• Strong written a verbal communication skills: ability to clearly articulate ideas to both technical and non-technical audiences, strong presentation skills with comfort presenting to multiple levels within the organisation.
• Strong analytical, critical thinking, and creative problem solving skills.
• Experience in using R Studio, SQL and Spark to manipulate large datasets on Hadoop clusters.
• Experience in working with cloud-based analytical environments advantageous.
• Ability to operate in a complex, dynamic, matrix environment.
• Strong project management skills with the ability to work on multiple assignments at one time.

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What You'll Bring
Focusing on the management and growth of TransUnion’s Emerging Markets Vertical, you should be passionate about driving your innovative sales approach to identify and understand client’s business issues, focusing on opportunities to secure existing revenue and growth through effective strategic solutions that drive incremental and new revenue opportunities. Through strategic planning, marketing, business development, thought leadership and ongoing management of relationships you will drive revenue through the deployment of innovative solutions.

Impact You'll Make

• Degree or Diploma with eight to ten years of solution-selling experience. Ideally within Public Sector, Collections and Auto portfolios
• Proven history of meeting/exceeding yearly quotas.
• Demonstrated sales experience in selling data driven solutions.
• Must have the ability to engage with “C” suite level audience.
• Focused, ambitious self-starter who exhibits attention to detail with excellent organizational skills.
• Eagerness to learn complex solutions to enable successful development of sales opportunities.
• A team player capable of working within a collaborative environment and making contributions when appropriate.
• Experience in structuring large business deals with knowledge of different commercial constructs and how these can be used.
• Demonstrate outstanding analytical and problem solving skills, and strong management consulting skills to influence thinking or gain acceptance of multiple customer constituencies.
• Advanced negotiation skills
• Strategic Thinker
• Problem Solver