Openings at Vodafone Global Enterprise

Role Purpose/Business Unit:

• To provide architecture, design and program management of all routing, switching, security, traffic optimization and analytic information collection infrastructure for the Vodacom South Africa Mobile IP Transport network.

Your responsibilities will include:

• Financial Management of Core Data Networks CAPEX and OPEX Budgets
• Scoping and execution of Projects, within the CDN environment and support roll out of CDN Customer projects
• Vendor Relationship Management
• Research, development and strategy formulation for Core Data Networks
• Strategy for Analytics and Software Development for optimization of network operations supporting the CDN estate facilitating Vodacom products and services.

The ideal candidate for this role will have:

• Matric essential
• Bachelor of Electrical Engineering Degree or Diploma - Essential
• Leadership and/or Coaching certifications
• Business Management and/or Project Management Qualification advantageous

Minimum of 5 years’ experience essential in:

• Project Management
• Team leadership
• IP Transport Networks
• Data Center Networking
• Core Network Solution design
• Operational Support of Packet Networks
• Budgeting and fiscal management
• Contract management
• Network Security (CHARM Controls, Secure by Design Principals)
• Performance Management of network elements and services

Core competencies, knowledge, and experience:

• Leadership
• Presentation Skills
• Telco Engineering Background

Understanding of technologies such as:

• IP/MPLS
• Ethernet and Packet based technologies
• Software Defined Networking (SDN)
• NFV and CNF
• Multi Services Proxy technologies
• Application Centric Infrastructure
• Data Center Networking
• Network Security

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 07 May 2026.

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Role Purpose/Business Unit:

• To provide operational support of all routing, switching, security, traffic optimization and analytic information collection infrastructure for the Vodacom South Africa Mobile IP Transport network coastal regions.

Your responsibilities will include:

• Capacity Management of CDN infrastructure at MTX sites
• Administration and oversight of change management procedures with adherence to company policies
• Incident management for resolution of faults within lowest Mean Time To Resolve
• Rollout and Integration of network infrastructure in execution of CDN Projects
• Upkeep of database of network equipment per site.
• Maintenance of CDN Cabinets at Data Centers to ensure that all cables, SFPs, Optics and equipment are identifiable.

The ideal candidate for this role will have:

• Matric essential
• Bachelor of Electrical Engineering Degree or Diploma Essential
• Leadership and/or Coaching certifications

Minimum of  5  years’ experience essential in:

• Project Management
• Team leadership
• IP Transport Networks
• Data Center Networking
• Core Network Solution design
• Operational Support of Packet Networks
• Network Infrastructure Management
• Vendor SLA management
• Network Security (CHARM Controls, Secure by Design Principals)
• Performance Management of network elements and services using tools

Core competencies, knowledge, and experience:

• Leadership
• Presentation Skills
• Telco Engineering Background

Understanding of technologies such as:

• IP/MPLS
• Ethernet and Packet based technologies
• Software Defined Networking (SDN)
• NFV and CNF
• Multi Services Proxy technologies
• Application Centric Infrastructure
• Data Center Networking
• Mobile Network Security

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 07 May 2026. 

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Role Purpose/Business Unit:

• To conduct deep analysis on product performance across all relevant internal metrics for revenue and sales volumes. This includes analysis of macro-economic factors and competitor products.
• To provide insights and recommendations to Channel and Marketing team in the region. As well as pricing and regional specific deals to the relevant teams in the centre, for the improvement in sales and revenue performance.

Your responsibilities will include:

• Deep analysis of sales and revenue performance at a customer segment, product, channel, and geographic level.
• Feedback and recommend demand strategies based on consumer behaviours, competitor activity, product pricing and channel dynamics.
• Support branded, unbranded channels and marketing with insights and recommendations on product and channel performance.
• Regional SPOC for CVM, products and services, insights and big data teams based in Head Office.
• Continuous monitoring of competitor products and services.
• Presentation of analysis and recommendations to various stakeholders. 
• Drive the local implementation of the CARE and Customer Experience Excellence strategy developed by COPS into the region and counties.
• Work with Channel Managers and Branded/Unbranded Specialists in implementing CXX strategy and executing in-store elements.
• Provide ongoing feedback to COPS for continuous improvements on CXX journey.
• Analyse regional customer base in conjunction with Head Office CVM team to provide insight and recommendations on trends or behaviour of base.
• Customer appreciation trackers, (e.g. tNPS, rNPS, BMS, MAPS) to derive Customer insights and Customer Strategy for input on CX, Product and CVM growth objectives.

The ideal candidate for this role will have:

• Matric / Grade 12, and
• 3 year Commercial/ Data Analytics/ Statistics/ Marketing/ Economics degree (NQF 6 or higher) or SAQA accredited equivalent (essential)
• 3-5 years relevant experience (essential)
• Valid Driver’s licence (essential)
• Knowledge of telco/FMCG (advantageous)

Core competencies, knowledge, and experience:

• Performance analysis and reporting (incl. product pricing analysis, consumer trends/behaviours and competitor dynamics)
• Planning and organising qualitative and quantitative research studies (surveys, interviews, focus groups)
• Presentation skills (incl. reporting and visualisation) excellent storytelling to convey findings
• Big data analytics
• Ability to work with complex information and data and translating into actionable insights
• Ability to build strong relationships and credibility with multiple stakeholders.

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 04 May 2025. 

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Role Purpose/Business Unit:

• Responsible for developing and driving the customer segment and product strategy to deliver sustainable growth, market differentiation, and enhanced customer value for the organisation.
• This role leads the end-to-end customer lifecycle—combines leadership, commercial & financial acumen, and cross-functional influence to ensure sustainable market share and heighten competitive advantage. The incumbent ensures deep understanding of customer behaviours and needs, translating these into compelling propositions that optimise product portfolios, manage product performance across verticals in the organisation, and deliver profitable growth through data-driven insights and stakeholder collaboration.
• To translate enterprise segment strategy into clear segment plans, propositions, and roadmaps, ensuring cross-functional alignment and commercial impact for specific segment

Your responsibilities will include:

Segment & Product Strategy

• Develop and own the long-term strategic roadmap for the specific customer segment and adapt as necessary. This evolves beyond the go to market process, and requires product management from developing new products, changing existing products, and ensuring the lifecycle of the product is appropriate to this customer segment and product.
• Leverage customer insights, behavioural data to drive alignment of segment and product strategy with business objectives, product plans, commercial priorities, and digital transformation initiatives.
• Provide leadership and direction to cross-functional teams via an agile squad (Marketing, CVM, Sales, Digital, Customer Experience, Finance).
• Operationalise segment - led operating model that enable integrated decision-making and accountability.

Revenue Optimisation (IBRO)

• Own and govern the IBRO framework to maximise segment and product profitability.
• Design and implement pricing, bundling, and value propositions that enhance customer satisfaction while driving incremental revenue.
• Use IBRO models to identify pain points across products, successes and revenue drivers. Further IBRO to be used to ensure appropriate market share within this segment and product is achieved , both for revenue and customers.
• Able to lead and hold cross functional teams accountable for IBRO performance and trends. These span across the verticals of the entire organisation

P & L Accountability

• Lead forecasting, budgeting, and commercial planning for the segment and product so that appropriate targets are set and achieved that are reflective of the group strategy
• Drive P&L accountability by balancing customer value creation with revenue, margin, and cost optimisation.
• Analyse segment and product performance outcomes and provide executive-level reporting, recommendations, and strategic interventions.
• Commercial plans and playbooks to be built to reflect short term and long term actions that will allow the business to move in the desired direction

Cost Management

• Drive cost efficiency across the entire segment and product lifecycle, from development to operational execution.
• Collaborate with finance and operations to establish sustainable cost structures without compromising quality or customer experience.
• Champion initiatives that reduce complexity and improve operational agility.

Base Management & Retention

• Partner with base management teams to design and execute retention, upsell, and cross-sell strategies that strengthen customer loyalty.
• Ensure segment and product initiatives contribute to overall base growth, churn reduction, and lifetime value improvement.
• Utilise predictive analytics to anticipate customer needs and proactively address attrition risks.

Cross-Functional Leadership

• Influence and align stakeholders across marketing, technology, finance, and customer operations within a matrix structure.
• Drive execution of segment and product priorities through collaboration and governance frameworks that enable accountability and value creation.
• Act as a strategic advisor to senior leadership on segment and product performance and growth opportunities.

Customer Insights, Research & Analytics

• Translate insights into clear segment and product opportunities and gaps.
• Partner with data analytics teams to define segment and product-level KPIs, dashboards, and performance review cadences.
• Establish robust reporting mechanisms to track KPIs and ensure transparency in performance management.

Customer Experience & Lifecycle Management

• Own the end-to-end customer journey for the segment and product, from onboarding to retention.
• Partner with CX teams to identify pain points, journey breakages, and opportunities for delight.
• Build segment and product-focused lifecycle programmes (welcome journeys, upsell, cross-sell, loyalty, win-back).
• Champion an agile test-and-learn culture across lifecycle interventions.

Innovation & Growth

• Identify and capitalise on emerging market trends, technologies, and partnership opportunities to strengthen segment and product positioning.
• Drive innovation in product offerings and business models to maintain competitive advantage.
• Foster a culture of continuous improvement and agility within the segment and product team.

People Leadership & Capability Development

• Provide strategic leadership to the segment and product management team, ensuring clarity of purpose, accountability, and performance excellence.
• Build a high-performing, customer-centric team with strong capability in insights, proposition development, and commercial execution.
• Drive talent development, succession planning, coaching and ongoing capability uplift across the function.
• Foster a culture of collaboration, innovation, agility and data-driven decision-making.
• Role model Spirit values and champion the adoption of a segment -led operating model across the broader business

Value Proposition Development & Management

• Develop differentiated, customer-centric value propositions for each segment and product.
• Oversee proposition design across product, pricing, distribution, digital journeys, and service experience.
• Ensure propositions are compelling, commercially viable, and aligned to customer needs across the lifecycle.
• Drive cross-functional execution of propositions through effective governance, project management, and commercial readiness.

Go-to-Market & Commercial Execution

• Lead the planning and execution of segment and product-specific go-to-market strategies.
• Partner with Sales, Digital, Retail, and Channel teams to ensure optimal reach, visibility, and conversion.
• Oversee campaign design, targeting, messaging, and sequencing for segment and product growth.
• Track commercial performance and adjust tactics to improve acquisition, revenue growth, usage and churn reduction.

The ideal candidate for this role will have:

• Matric Essential and
• Bachelor’s Degree in Business, Commerce, Finance, Marketing, Analytics or related (NQF 7)

Minimum of 8 - 10 years’ experience in telecommunications, ICT or related commercial/customer strategy roles inclusive of:

• 5+ years in customer segment and product, value proposition design, insights, or lifecycle management or product management and
• 3+ years senior leadership experience in cross-functional environments and
• 2+ years People leadership experience and
• Experience managing commercial performance / P&L, forecasting and business cases.
• Experience with go-to-market execution, customer journeys, and digital/omni-channel environments.
• Solid understanding of the South African telecoms market, customer behaviour, and regulatory context (ICASA, POPIA).

Strategic Thinking

• Demonstrates the ability to anticipate market trends, identify growth opportunities, and translate insights into actionable strategies that deliver measurable business impact.
• Deeply skilled in balancing short-term priorities with long-term objectives to ensure sustainable competitive advantage.

Commercial Acumen

• Experience with commercial modelling, pricing strategy, and P&L management.
• Ability to make data-driven decisions that maximise profitability while maintaining customer value and market relevance.
• Skilled in structured problem solving and developing data-led business cases.

Analytical & Problem-Solving Skills

• Strong ability to interpret data and insights to inform strategy.
• Strong knowledge of customer analytics, segment and productation frameworks, product development and market research techniques.

Stakeholder Management

• Ability to shape and articulate strategic vision aligned to business goals.
• Strong leadership experience in cross-functional environments.
• Excellent stakeholder management, influencing, and collaboration capabilities.
• Ability to drive a segment -led culture across the organisation.

Customer-Centric Mindset

• Possesses comprehensive knowledge of telecom market trends, customer segment and products, and product ecosystems, enabling sound strategic decision‑making.
• Champions customer‑focused innovation to drive enhanced experience, retention, and long‑term value creation

Product Development Expertise

• Knowledge of product development processes, GTM planning, and lifecycle management.
• Understanding of digital channels, customer journeys, and omni-channel engagement.

Communication & Interpersonal Skills

• Exceptional executive communication skills (written, verbal, presentation).
• Ability to translate insights and strategy into simple, compelling narratives.
• Strong negotiation and partner management skills.

Personal Attributes

• Customer-obsessed mindset.
• Innovative thinker with a growth orientation.
• High resilience and the ability to work in complex, fast-paced environments.
• Strong accountability and ownership of outcomes.

Closing date for Applications: 08 May 2026

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Role Purpose/Business Unit:

To ensure that key business objectives, effective decision-making and operational financial planning & insights is met through end-to-end business partnering for the respective Line of Business (“LoB”) on all commercial initiatives impacting Contribution Margin. Business Partners include Commercial LoB JDTs, S&D, Marketing, Terminals, FINOPs and VSA FP&A. 

• Business Partnering: End to end business partnering for LoB including business cases and PIRs on all commercial initiatives impacting Contribution Margin of LoB and capital investment, where applicable.
• MEC & RF process: lead the Month-end-close including Early View & Rolling Forecast process (IBRO to PnL CM) for LoB, lead the trend informing insights, lead review with business partners providing validation, support and alignment.
• Budget & LRP: lead the budget and LRP process (IBRO to PnL CM) for LoB, lead the trend informing KPI/KFI insights, lead review with business partners providing validation, support and alignment.
• Reporting & Insights:  End to end LoB specific reporting on Customer Revenue, Direct Costs & A&R for LoB profitability, analysis, and insights to support performance narrative and efficiency targets.
• Data analytics Build models to assist with MEC, RF, Budget, LRP, business cases and PIRs with support from D&A and commercial aimed at simplifying reporting capabilities, data accuracy and automated reports/dashboards.
• IBRO: Ownership of IBRO at LoB level built up from building block KPIs impacting drivers of LoB contribution margin.

Leadership and teamwork

• Lead and manage direct FBP reporting team and support business partner colleagues to ensure team success. Build relationships both internal and external to deliver business results, leveraging and respecting differences.
• Create positive working relations between the CBU finance team, Vodacom SA Finance and key internal business partners & stakeholders such as Commercial LoB JDTs (incl. Pricing, Segment and CVM teams), S&D, Marketing, Terminals, FINOPs and VSA FP&A.

Communication

• Communicate with clarity and impact using multiple channels to foster open communication throughout the organisation. The ability to effectively manage expectations of key stakeholders.
• Written material must be of the highest quality with clear insights and actions for executive management.
• Facilitates the effective interaction and contribution of team members in forums like Commercial Actions, CBU MPR, WD3, 4, 5, 11 and the like.
• The ability to prepare and present performance to commercial, sales, regional and management teams.

Knowledge and experience

• Develop knowledge of key mobile communication products and devices.
• Develop knowledge of key channel and distribution agreements.
• Deep understanding of the business drivers and sensitivities.

Innovation and change

• Simplify and standardise modelling, reporting and processes wherever possible whilst ensuring that the requirements of the business are delivered.
• The ability to use systems tools & technologies to analyse data, such as BI, big data etc.
• Look for new and innovative ways of working to strive for continual improvement.

Your responsibilities will include:

Business Case and PIR Development 

• Own Business Case (BCA) processes and supports preparation of relevant financial impacts into the BCA, engaging all relevant stakeholders while ensuring BCAs are based on solid business assumptions, the initiatives are in line with company strategy and generate adequate financial return.
• Own Post Implementation Review (PIR) process on all BCAs launched that qualify for a PIR process. Supports preparation of relevant financial impacts into the PIR, engaging all relevant stakeholders while ensuring PIRs are based on actual experience.  Measure project results against the BCAs using sound financial and business principles to guide and table recommendations.
• On all BCAs & PIRs:
• Perform sensitivity analysis, highlight risk and opportunity, and propose actions to mitigate risks or chase additional opportunity.
• Evaluate the impact of new & existing initiatives along with market developments.
• Support the business to follow the appropriate company process in approving new initiatives with Capex spend through providing structured Business Cases and specifying Capex and OPEX needs.
• Gather all inputs from commercial & technical departments and external references.
• Provide relevant financial methodology.
• Challenge divisions by proposing alternatives to drive value.
• Present trade-offs and rank alternatives.
• Support senior management to take the appropriate decision.
• Identify ways to track actual results.
• Ensure governance policies are followed.

Month End Close, Forecasting and Budget Process

• Lead the Month-end-close including Early View & Rolling Forecast process (IBRO to PnL CM) for LoB including all KPI/KFI insights to support views.
• Lead the annual Budgeting and Long-Range Planning (LRP) process for LoB including all KPI/KFI insights to support views.
• Lead the trend informing insights & review with business partners providing validation, support and alignment.
• Ownership of P&L up to Contribution Margin level including Customer Revenue (Service, Network & Non-Service Revenue), Direct Costs, A&R and KPI/KFI trends to support insights.
• Support Principal Specialist: FBP Operational Support in driving clear views into P&L for MEC, RF, Budgeting and LRP process.
• Support Principal Specialist: FBP Operational Support in understanding OPEX/CAPEX requirements.

Strong Commercial Decision Support 

• Provide insightful, timely and value-added input so that Commercial teams see FBP as a key contributor.
• Building commercial insights to support capital investment and advise on prioritisation of capital investment.
• Develop credibility with segment management while challenging the business to achieve its objective and generate value for the company. Assist in bringing consistency across all the business units in terms of decision support presentation.
• Enable improved decision making, identify and drive focused corrective actions.
• Provide advice and support to the consumer business unit on all business issues:
• Be an active member of the CBU EHOD Community.
• Challenge the business to drive sustainable value pro-actively through informed and insightful decision making by analysing actual results.
• Support Distribution Channel policy setting and reviews.
• Define and improve financial processes, continually striving for simplicity and best practice.
• Review of market information from Investor Relations (IR) and Data & Analytics (D&A) teams, and analyse relevance to drive performance.

IBRO, Management Reporting & Insights 

• End to end Lob specific reporting on Customer Revenue, Direct Costs & A&R for LoB profitability, analysis, and insights to support performance narrative and efficiency targets.
• Performance tracking of operational Business Unit objectives and commercial initiatives.
• Monthly P&L commentary and analysis at a granular IBRO level to support the variance commentary.
• Monitoring business unit performance against targets.
• Identifying potential issues and carrying out analysis to validate.
• Supporting departments to identify, analyse, validate, and implement remedy actions.
• Contribute to Management reporting to Exco and board.

Business Intelligence 

• Conduct and analyze Vodacom’s financial performance against main competitors with respect to similar or competing initiatives.
• Provide insightful management information with strong focus on anticipating and managing monthly/quarterly results, and on management actions.
• Strategic alignment. 

Control, Governance & Modelling 

• Maintain an effective operational control environment over financial items, identifying weaknesses and developing solutions especially on enablement solutions and their rollout.
• Ensure business decisions are made within the governance framework.
• Build and maintain models to assist with MEC, RF, Budget, LRP, business cases and PIRs with support from D&A and commercial aimed at simplifying reporting capabilities, data accuracy and automated reports/dashboards. 

Team leadership 

• Set a vision for the LoB FBP team.
• Build a diverse and effective team through recruitment, development and coaching a team of Finance professionals who will provide expert Finance partnering to the business.
• Provide financial direction and guidance in strategic and commercial issues.
• Identify company-wide stakeholders in the new organisation structure and understand requirements.
• Maintain a creative and inclusive work environment.
• Lead team engagement and enablement.
• Manage team performance through continuous assessment of skills and capability and addressing performance issues of team members where appropriate.
• Manage Talent and Human Capital.
• Create a safe and healthy working environment.

The ideal candidate for this role will have:

• At least 10 years financial management experience with Relevant BSc. or BCom. Mathematics, Commerce, Statistics, Econometrics, or relevant financial degree.
• At least 5 years operating at senior management level, preferably in a corporate environment managing teams of 5 or more individuals.
• Advanced skills in Excel, Word, and PowerPoint.
• Advanced SQL skills is essential.
• Advanced levels of experience in financial and business analysis.
• ICT industry experience an advantage.

Core competencies, knowledge, and experience:

• Strong Leadership & Ownership ability.
• Formulating Strategies & Concepts.
• Deciding and Initiation action.
• Delivering Results and Meeting Customer Expectations.
• Relating and Networking.
• Persuading and Influencing.
• Strong Writing and Reporting.
• Adapting and responding to change.

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages.
• Retirement funds, risk benefits, and medical aid benefits.
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies.

Closing date for Applications: 08 May 2026.