Positions Open at TMF Group

Key Responsibilities

• Review bookkeeping done by the Client Fund Accountants on a regular basis.
• Review management information packs prepared for the client on a periodic basis.
• Ensure all supporting documentation is stored in line with the internal policies.
• Liaise with the auditors and act as primary point of contact.
• Perform initial review of all financial statements for all client entities in the portfolio.
• Assist with the monitoring and control of all incoming communication to ensure that it is directed to an appropriately skilled member of the team.
• Oversee and control outgoing client communications to ensure correspondence, calculations and presentation of work is of a high standard at all times.
• Assist with the monitoring and sign-off on processes carried out in accordance with the procedures and checklists.
• Ensure all work complies with the Fund’s documentation, the Company’s policies and procedures and any regulatory requirements.
• Ensure personal compliance with policies and regulations.
• Oversee and ensure that the rules, regulations and procedures are adhered to at all times.
• Assist with the coaching, development and training of staff.
• Develop and maintain effective relationships between individual members of the team.
• Develop the capabilities of team members in order to facilitate motivation and empowerment.
• Undertake and assist with the bookkeeping workloads as necessary and when required.

Experience and Qualifications

• Education and qualifications’ to at least degree level.
• At least 4 years experience in fund accounting
• Previous financial statement preparation experience within a financial institution and ideally in a Private Equity Administrative area.
• A professional qualification – CA(SA)/ACCA/ACA or ICSA or other similar level qualification or has achieved part-qualified status.

go to method of application »

KEY RESPONSIBILITIES

Local HR management

• Advising clients on the administration of human resources policies and procedures
• Developing, revising, and implementing HR policies and procedures
• Ensuring HR programs and services are in compliance with established policies and
• procedures and laws and regulations
• Preparing and maintaining reports related to specific HR projects
• Developing methods for compiling and analyzing data for reports and special
• projects
• Conducting audits of HR activities to ensure compliance
• Local Compliance Projects: e.g. Employment Equity, WSP, COIDA, b-BBEE

Enable organizational change

• Update the People Planning Tool Rolling 24 Months Forecast.
• Update Organization Chart with any structure and employee changes.
• Enable organizational effectiveness
• Responsible for timely and quantitative data input strong compliance on all data
• reporting and capable of running HR analytics.
• Initiate employees’ Mover/Leaver process.
• Administer employees’ data in applicable HR system.
• Support Performance Management Process
• Recruit and on-board employees
• Assist and support recruitment process locally
• Prepare for arrival, support induction, follow up and notify probation ending.

Reward and guide employees

• Administer Group and local benefits schemes.
• Administer Pay Review Process and out of cycle compensation change.
• Execute employee administration
• Payroll processing
• Administer employee relations: absenteeism, grievance procedures, disciplinary action, legal disputes, diversity inclusion.

Exit employees

• Administer voluntary exits: resignations, retirement.
• Administer non-voluntary exits: redundancy, dismissals, long term sickness, death-in service.

KEY COMPETENCIES

• Operational Excellence
• Strives for high standards of HR delivery.
• Has a strong understanding of processes needed to undertake role successfully.
• Able to make decisions within defined limits of authority.
• Strong knowledge of local labour law, local legal regulations and requirements.
• Interpersonal Skills
• Communicate information in a clear and concise manner (verbal and written work) to both internal and external stakeholders.
• Able to deal with difficult situations in a calm and diplomatic way.

KEY REQUIREMENTS

• Qualification in human resources or any other related field.
• At least 4 years of experience.
• Strong understanding of processes needed to undertake the role successfully.
• English is mandatory – both written and spoken

go to method of application »

Key Responsibilities

• Participate in the handover process from the Implementation and On-boarding team.
• Act as a main client contact from TMF for allocated global clients.  Responsible for building and maintaining relationships with key service/functional owners on client accounts.  Respond or re-direct queries accordingly to provide a good client service.
• Understand the client contracts in detail (including scope and local delivery models).  Manage the annual contract review by ensuring the scope of the contract remains relevant in all areas in terms of scope, volume and pricing. Identify if any contract parts require renewal in the next 6 months and agree a plan with the client to ensure all contracts remain current, plus confirm that operational readiness for the year ahead is in place.
• Accountable for overall service & project delivery on Client Account and accountable for Quality of Delivery (SLA performance). Working with the Account Director to identify risks and opportunities.
• Responsible for managing and overseeing escalations including delivery issues in the countries which should be identified so corrective plans can be agreed and actioned with the TMF local offices. Create escalation logs as needed.
• Manage Change Request Note (CRN) process, ensure all contractual and pricing changes are agreed and administered as necessary.
• Together with Group Finance, manage debtor days and resolve any issues causing late payment.
• Manage proactive initiatives to improve client satisfaction, based on but not limited to feedback provided through regular client surveys. With this client feedback, create and maintain a Client Service Plan which includes actions for improvements.
• Hold regular service reviews with the client providing them with regular data on KPI delivery and any other relevant information.
• Hold regular internal service review meetings with local offices to identify performance and any improvements.

Critical Competencies for Success

• Strategic/analytical thinking while action oriented: Able to identify problems in a timely manner and understand the cause and effect to be able to plan solutions accordingly to meet the client’s needs.
• Strong skills are required in analyzing data especially when it comes to financials as regular check will need to be carried out from the perspective of revenues, profitability, KPIs.
• Communication skills: Capable of being convincing in front of a challenging audience. Uses language and style of communication appropriately and can articulate results and ideas in a concise manner

Key Requirements

• Bachelor’s degree.
• Basic knowledge in the area of Accounting & Tax
• Is fluent, clear and concise in English written and oral communication.
• Willingness of working in a client-facing environment
• Willingness to manage against a commercial contract – understands the SLAs and definitions of scope
• Demonstrable experience in an outsourcing, multi-shored environment.
• Self-organization / time management: can organize and execute tasks within a specific timeframe; can deliver outstanding work to tight deadlines and manage a diverse workload; pays attention to detail and delivers high quality work products.
• Experience of working in an international matrix environment, flexible and demonstrates the ability to collaborate in a fluid environment across a broad set of cultures and business practices.

go to method of application »

Key Responsibilities:

• Support the Administration teams in the use of Board Intelligence for Board Pack Preparation and document retention, and oversee user access rights;
• Board/ Shareholder meeting attendance / Board communication as required;
• Scheduled and Ad hoc Board / Shareholders / Managers / unit holder / committee meetings - Minute taking / drafting /circulation / approval / filing;
• Drafting of Board / Shareholders minutes and written resolutions for a diverse portfolio of structures with timeliness and efficiency, to a high level of accuracy and with minimum oversight. The diversity and complexity of the minutes will be dependent on the experience and knowledge of the jobholder;
• Oversight of the Annual Confirmation Statement and Annual Administration Fee Payments cycle ;
• Set Up, Maintenance and closure of Jersey entities in Viewpoint;
• Set up and Maintenance of Statutory registers for members, directors, secretary and other significant parties for Jersey entities;
• Assist with ensuring all statutory returns, filings and notifications are made at the appropriate time;
• Maintain the beneficial owner, controller and significant party information for jersey entities in MyRegistry and ensure that the 21 day deadline for reporting any changes is always met;
• Maintenance of all Client CoSec Team trackers;
• Support execution of client specific procedures and controls
• Assist/support the management of existing client relationships
• Work within client Service Level Agreements
• Ensure systems are fully and accurately populated in relation to entities worked on
• Ensure costs related to ad-hoc and bespoke client work are identified and captured
• In addition to the duties listed above, the Company Secretarial Administrator may be requested to perform any other ad hoc duties or projects as requested by management or appropriate supervisor.

Candidate Profile:

• Ideally degree or diploma
• Ideally in the process of taking a relevant professional qualification – although not essential
• Previous experience of administration and company secretarial duties in a Funds and Company environment is essential