Jobs at 22seven

About the job
Product Manager

• At 22seven, our goal is to make people better off by improving their financial behaviour. As product manager of the app, your role will be to develop the strategy, roadmap, and execution of the 22seven iOS, Android, and Web. This includes prioritising where the app team (data, product, design, and communications) focuses, managing timelines, and putting together a go to market strategy. In your development of the strategy, you need to make informed decisions through appropriate initiatives, as well as collaboration with the teams at your disposal – ad-hoc decisions based on personal preference are to be avoided.
• In your day-to-day, you’ll be responsible for leading product work, and working closely with designers, engineers, and communications experts. With an in-depth knowledge of 22seven’s users, product, and brand, you’ll create product strategies consistent with the company’s vision, and translate them into detailed requirements and prototypes. You’ll also prioritize tasks as needed, and come up with creative new ideas to expand our product and improve our customer experience.
• Communication is key in this role, and you will be required to communicate your vision and progress to the rest of the business.

Your experience and expertise:

• Relevant experience managing strategy, operations, and execution in a digital environment.
• Hypothesis driven: you understand how to generate and test for hypotheses that may solve specific problems
• Design orientated: creative thinker, with a strong eye for design and detail.
• Quality obsessed: excellent attention to detail and do not compromise on quality.
• Data comfortable: comfortable interpreting data, as well as assisting teams of data experts on what analyses could be run.
• Strategic thinker: understands how to put a strategy together by looking at internal and external factors, developing accurate timelines, and making informed decisions.
• Very comfortable working with multidisciplinary teams.
• Excellent leadership and interpersonal skills.
• Excellent communicator – you listen, learn, understand, and communicate back.
• You can aid the communication between engineers, data, and design.
• Self-organized, process driven.
• Strong understanding of consumer psychology.
• Follows, studies, and appreciates well-crafted mobile and consumer apps.
• Experience leading small, agile teams.
• Passion for UX.
• Self-learning individual who reads constantly and loves to pass on their knowledge to others.
• Proficient in English.
• Relevant qualifications e.g. a degree or equivalent experience in economics, finance (or similar), engineering, business, anthropology or psychology.

About your career:

• You’ve worked on delivering a digital product or service from scratch (i.e. problem definition to iteration).
• You’re passionate about personal finance and believe in its life-changing possibilities.
• You’re keen on working collaboratively with a cross-functional team, using Agile methodologies.
• You’re an avid user of 22seven.
• You are analytical (incl. comfortable with quantitative research) and structured but you can operate effectively in an environment that is fluid.
• You have experience conducting- or using results from- customer testing, design sprints or similar.

We expect you to:

• Be your own customer. The more we use our own app, the more we find ways to improve it.
• Be thoughtful and rational with your recommendations. You are self-aware of biases that may impact your decision making.
• Care about the essence of the service and what it can do for you.
• Guard and promote 22seven’s fundamental promise to only do what is in the best interests of the customer.
• Care deeply about quality, testing, performance, maintainability, scalability, readability, usefulness and anything else that would make you insanely proud of the stuff we build.
• Be a core part of solving something the world still knows little about: how to help people do more with their money.

Tasks:

• Collaborate with the team to get a common understanding of the direction, design, and experience of our products.
• Work with our Head of Customer Engagement, to continuously improve our customer experience and inform our future product development.
• Work with our data science team, to ensure we are analysing the right things and reacting in the right ways.
• Work with Product Owner(s) to ensure that the development process is working smoothly, and that high quality standards are maintained.
• Work with fellow lead team members to make sure processes are working smoothly, and people are doing interesting, meaningful work.

If you think you can see yourself as part of the 22seven tribe then email us. Please include a brief motivation on why you would be a fit, your CV and if possible a portfolio of work you have done. If you qualify for an interview, someone at 22seven will be in direct contact with you.

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About the job
Head of Product Design

• At 22seven, our goal is to make people better off by improving their financial behaviour. As Head of Product Design at 22seven you’ll be responsible for the impact that the design team has on our product’s vision and strategy. You’ll be key to driving the strategic direction of the product, and making sure it’s doing its job of helping customers manage their money better.
• Importantly, your role is to work across the business, you will collaborate with a number of cross-functional partners, including Product Managers, Engineers, Data Scientists, Content Strategists, User Researchers, and others to really solve our key challenges using principles of design.

If you are passionate about making people better off, and like to keep up to date on the latest design research, as well as new developments, this role is for you!
Your experience and expertise:

• Relevant experience in design leadership and can provide effective examples of the impact that your creative, managerial and operational management have had on previous teams and products.
• Hypothesis driven: you understand how to generate and test for hypotheses that may solve specific problems.
• Quality obsessed: you have an excellent attention to detail and do not compromise on quality.
• Comfortable in a multidisciplinary environment: you are able to communicate design concepts across the business, as well as take feedback from other multidisciplinary partners.
• Excellent communicator: you listen, learn, understand, and communicate back.
• Self-organized, process driven.
• Very comfortable working with multidisciplinary teams.
• Excellent leadership and interpersonal skills.
• Strong understanding of consumer psychology.
• Follows, studies, and appreciates well-crafted mobile and consumer apps.
• Passion for UX/UI.
• Self-learning individual who reads constantly and loves to pass on their knowledge to others.
• Experience leading small, agile teams.
• Passion for UX.
• Self-learning individual who reads constantly and loves to pass on their knowledge to others.
• Proficient in English.

Relevant qualifications.

About you:

• You have an insatiable drive to make a difference. You want to be part of an equally driven, high energy team.
• You have experience in design leadership and can provide effective examples of the impact that your creative, managerial and operational management have had on previous teams and products.
• You have worked on delivering a digital product or service from scratch (i.e. problem definition to iteration).
• You are passionate about personal finance and believe in its life-changing possibilities.
• You are keen to work collaboratively with a cross-functional team, using Agile methodologies.
• You are an avid user of 22seven (not a prerequisite but will significantly help your application).

Here are some of the things we are looking for in terms of design leadership:
Creative leadership
Someone who:

• Helps to create and maintain a user-centric product strategy and roadmap
• Establishes design processes and practices that effectively enable the product strategy.
• Can be the primary voice of design inside and outside the company by evangelizing design within the organization.
• Will work towards improving the maturity of design within the organization.

Managerial leadership
Someone who:

• Can foster a creative, professional and effective environment for the team to work in.
• Mentors and grows members of the team.
• Builds a successful team.
• Establishes the team’s cultural values and demonstrate them each day.

Operational leadership
Someone who:

• Will optimize the design team’s effectiveness by overseeing all the behind the scene type work: how communications are handled, what tools are used, how work is scheduled, how team meetings are run etc…
• Will collaborate with other teams to establish employee growth paths and salary adjustments.
• Here are some things we are looking for in terms of design skills:

Product design
Someone who:

• Has experience in most or some of the following disciplines of product design: service design, interaction design, research, visual design, prototyping, ux writing and information architecture.
• Has a proven track record of conducting and implementing user research in a way that benefits the product.
• Is able to develop creative user research methodologies that overcome traditional research barriers (recruitment costs, sourcing the right demographics, tight deadlines and social distancing).
• Will be a voice for our users and ensure that we make informed product design decisions for the benefit of our users.

We expect you to:

• Be your own customer. The more we use our own app, the more we find ways to improve it.
• Care about the essence of the service and what it can do for you.
• Guard and promote 22seven’s fundamental promise to only do what is in the best interests of the customer.
• Care deeply about quality, testing, performance, maintainability, scalability, readability, usefulness and anything else that would make you insanely proud of the stuff we build.
• Be a core part of solving something the world still knows little about: how to help people do more with their money.

If this sounds ideal then email [email protected] with a note about yourself and why this role is perfect for you. Include as many links as you can to relevant information, like your LinkedIn, and other profiles, previous projects, articles you’ve written, things you are passionate about — anything that helps us learn more about you