Job Openings at Nedbank

Job Purpose

To manage and deliver medium projects from commencement to completion within the scope; budget and time agreed. Projects could be associated with Iinformation technology, Governance and Client Experience, in line with the business strategy.

Job Responsibilities

• Ensure accurate cost estimation based on coverage of client requirements and project scope.

• Manage project budget within project scope.

• Deliver projects on target within due date, budget and according to scope and project governance.

• Ensure traceability of defined benefits throughout lifecycle of the project and escalate any deviations.

• Ensure management of scope including coverage of client requirements and based on estimations.

• Manage delivery of project against agreed schedule.

• Meet requirements by providing advice to clients on the most appropriate Project Management approach Identify project stakeholders, communicate their roles and define the level of participation in project, map their communication needs and manage stakeholder engagement strategies through the project plan.

• Manage each stakeholder group actively through the change cycle.

• Conduct business change impact across process, systems and roles according to the change management plan.

• Manage the stakeholders by ensuring an understanding of the behaviours and operations and by defining strategies in project schedule.

• Keep clients and management informed.

• Ensure the change management process is led and supported together with the client.

• Ensure client needs are accurately captured in scope and signed off by stakeholders.

• Ensure satisfactory post implementation review.

• Ensure client needs are accurately captured in scope and signed off by stakeholders.

• Ensure sufficient resource allocation.

• Manage delivery of medium projects according to prevailing Project Management methodology.

People Specification

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

NQF level 7 qualification or Honours degree in Project Management or Business management

Essential Certifications

• Relevant certification in PM practises or methodology (PRINCE/ PMBOK ETC)

Preferred Certifications

Agile Project Practitioner

SAFe Scrum Master

Type of Exposure

• Built a high performance culture

• Built and maintained stakeholder relationships

• Delivered compliance risk management programmes and advice

• Designed Workforce Planning Solutions

• Developed and Implemented Communications Strategy

• Improved Processes and Culture

• Manage internal process

• Managed Transformation and Innovation

• Managed Self and Team

Minimum Experience Level

• 4 - 7 years working experience in project environment of which 4 years in a PM role.
• Must have experience in Goverance, Data and Digital Client Experience Projects. (non-negotiable)

Technical / Professional Knowledge

• Industry trends

• Relevant software and systems knowledge

• Principles of financial management

• Cluster Specific Operational Knowledge

• Principles of project management

• Communication Strategies

• Decision-making process

• Governance, Risk and Controls

• Financial management

• Information Technology concepts

Behavioural Competencies

• High-Impact Communication

• Initiating Action

• Building partnerships

• Technical/Professional Knowledge and Skills

• Influencing

• Decision Making

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Job Purpose

To consult on and advise the business area regarding relevant domestic and international legislation; compliance and governance to ensure abidance to relevant codes; regulations and rules thereby minimising risk to and protecting the reputation of Nedbank.

Job Responsibilities

• Advise business on best practice for compliance by ensuring the business is educated on the compliance culture and by creating awareness around compliance implication of daily duties.

• Ensure compliance standards are met and risks are mitigated. Identify, define and agree on the regulatory universe applicable for each relevant Business Unit, mitigating risks.

• Conduct compliance risk and control assessments (CRA's).

• Test whether the business control is effective and adequate and ensure that business policies contain the right content addressing legislative requirements.

• Engage with stakeholders on findings of compliance risk and control assessments.

• Ensure that compliance risk is adequately addressed.

• Mitigate risk and applicability to business.

• Advise business of changes and identify potential impact of these changes on the business.

• Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.

• Stay abreast of developments in field of expertise, ensuring personal and professional growth.

• Understand and embrace the Nedbank vision and values, leading by example.

• Influence the enhancement of business processes and methodologies.

• Enable management to make informed decisions and prevent compliance breeches.

• Prevent compliance breaches and reputational risk from occurring, which could result in financial penalties.

• Address compliance risk.

• Ensure that stakeholder relationships are effectively managed.

• Promote and facilitate cross Cluster engagement, manage and improve business efficiencies.

• Ensure awareness of business compliance status.

• Ensure upskilling and effective handover to relevant responsible person.

• Obtain buy-in for developing new and/or enhanced processes that will improve the functioning of stakeholders' businesses.

• Manage performance through training, development and addressing poor performance via HR channels.

• Educate self regarding business, through engagement, meetings, procedures and policy awareness.

• Support the central function by assisting in developing of policies, procedures, frameworks and tools with specific focus on relevant risk legislation, for the benefit of the larger organisation.

• Define governance frameworks and ensure good governance practice.

• Assess committees adherence to the governance requirements.

• Ensure business committees operate according to required business governance standards through regular engagement.

People Specification

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

Bachelor of Commerce: Risk Management , LLB

Essential Certifications

• FSCA - Approved Compliance Officer

• CISA preferred.

Type of Exposure

• Conducting root cause analysis

• Analysing and interpreting quantitative and qualitative data

• Developing ways to minimize risks

• Drafting reports

• Influencing stakeholders to obtain buy-in for concepts and ideas

• Sharing information in different ways to increase clients understanding

• Analysing and Comparing two or more sets of information

• Interpretation of legislation

• Analysing/impact

• Managing multiple projects

Minimum Experience Level

• 5-8 years in a senior compliance / governance role within the financial services. Advantageous will be the Insurance environment.

Technical / Professional Knowledge

• Banking procedures

• Business Acumen

• Industry trends

• Principles of project management

• Relevant regulatory knowledge

• Relevant software and systems knowledge

• Risk management process and frameworks

• Business writing skills

• Cluster Specific Operational Knowledge

• Banking knowledge

Behavioural Competencies

• Adaptability

• Communication

• Building partnerships

• Managing Work

• Quality Orientation

• Technical/Professional Knowledge and Skills

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Job Purpose

To market and sell Nedbank products to meet the needs of customers and stakeholders to achieve business objectives.

Job Responsibilities

• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).

• Participate and support corporate social responsibility initiatives for the achievement of key business strategies.

• Identify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems.

• Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.

• Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.

• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.

• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.

• Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.

• Listen to clients and stakeholders and ask questions to understand their needs.

• Build relationships with clients and stakeholders by regular contact; being available and getting to know them.

• Resolve client queries by following business procedure and keeping client informed.

• Educate clients on the product offering by presenting them with the relevant information.

• Market products to new and existing clients and stakeholders by identifing client needs and matching product to the need.

• Achieve daily; weekly and monthly sales targets by following business unit sales strategy.

• Close the deal by getting client to sign up for product.

• Improve performance based on management feedback report by acting on report recommendations.

• Meet requirements of product applications by providing all required documentation.

• Ensure all client details are correct by capturing details correctly at application stage.

• Schedule work according to action plan from manager in order to meet business objectives.

• Complete verification procedure for all applications by following business unit requirements.

• Report daily statistics to managers for consolidation.Use recommendations from managers report to improve on the quality of work.

Minimum Experience Level

• 6 years administration in business banking

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

Sales or Marketing Certificate or Bcomm Marketing, FAIS Qualification, Regulatory Examination 1.

Type of Exposure

• Completing various administrative and secretarial duties (e.g.; answering phones; making copies; filing)

• Building and maintaining effective cross-functional relationships with internal and external stakeholders

• Comparing two or more sets of information

• Managing customer expectations

• Interacting with diverse people

• Tracking cost against a budget

• Interacting with external clients

• Working in a fast-paced environment

• Working in a team

• Working with spread sheets

Technical / Professional Knowledge

• Administrative procedures and systems

• Business principles

• Business terms and definitions

• Data analysis

• Governance, Risk and Controls

• Relevant regulatory knowledge

• Relevant software and systems knowledge

• Nedbank culture

• Cluster Specific Operational Knowledge

• Business writing skills

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Job Purpose

To deliver banking solutions to clients by understanding their business and needs through relationship management to achieve Nedbanks strategy to be the most admired bank.

Job Responsibilities

• Deliver banking solutions that meet client needs through understanding of client's business and needs through relationship management.

• Demonstrate an understanding of risk parameters by managing client relationships according to credit principles

• Improve results by tracking and analysing financial reports against agreed measures.  

• Understand clients business and needs through proactive client relationship management according to portfolio mandate.

• Build relationships with internal stakeholders through communication and networking as determined by client needs.

• Collaborate with third parties by engaging with them as guided by requirements of solutions delivered to clients.

• Complete tasks through planning and reviewing against set targets.

• Manage resources (time, processes and support teams) to optimize value against client expectations.

• Comply with risk standards,policies and procedures through training and development as required by group complianceframework

• Research and analyse information by using problem solving techniques to propose solutions for work challenges.

• Support the achievement of the  business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.

• Identify training courses and career progression for self through input and feedback from management.

• Ensure all personal development plan activities are completed within specified timeframe.

• Share knowledge and industry trends with team and stakeholders during formal and informal interaction.

• Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.  

• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).

• Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).

• Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.

Minimum Experience Level

• 2-3 years in a relationship management or banking environment

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

Degree in Business or Finance (e.g. BSc Economics, B Comm, Certified Associate of the Institute of Bankers, FAIS Accreditation Regulatory Examination Level 1.

Type of Exposure

• Conducting root cause analysis

• Working with a group to identify alternative solutions to work situations.

• Analysing situations or data that requires an evaluation of multiple factors

• Interacting with diverse people

• Building and maintaining effective relationships with diverse internal and external stakeholders

• Developing ways to minimise risks

• Analysing and interpreting qualitative and quantitative data

• Drafting reports

• Interacting with various levels of management

• Managing conflict situations

• Managing multiple projects

• Influencing stakeholders to obtain buy-in for concepts and ideas.

• Answering customer questions

• Sharing information in different ways to increase stakeholders understanding

• Communicating complex information orally

• Communicating complex written information

• Brainstorming ways of improving a product or situation.

• Challenging the status quo with a view to improving the environment or peoples understanding

• Identifying trends

• Checking accuracy of reports and rec

• Communicating standards to others

• Conducting gap analysis

• Conducting a needs analysis

• Comparing two or more sets of information

• Coordinating and securing buy-in from stakeholders

• Preparing and delivering presentations

• Writing business proposals

• Providing professional advice/opinion

• Using different approaches in new work situations

Technical / Professional Knowledge

• Banking knowledge

• Banking procedures

• Business Acumen

• Business principles

• Business writing

• Communication Strategies

• Data analysis

• Governance, Risk and Controls

• Microsoft Office

• Nedbank policies and procedures

• Nedbank vision and strategy

• Principles of financial management

• Principles of project management

• Relevant regulatory knowledge

• Relevant software and systems knowledge

• Decision-making process

• Nedbank culture

• Cluster Specific Operational Knowledge

Behavioural Competencies

• Communication

• Energy

• Building Trusting Relationships

• Managing Work

• Sales Disposition

• Sustaining Customer Satisfaction

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Job Purpose

• To build and maintain data quality in Group Business Services in line with the Nedbank data framework, data quality, metadata and data lineage through performing strategic and operational support.

Job Responsibilities

• Structure data into compliance standards by adhering to metadata governance procedures according to Nedbank documented standards and formats.

•  Manage final transformed data content by complying to prescribed standards for reviewing and publishing

• Basic SAP – HCM or ECC functional experience

• Assist/govern population of datamart and metadata repository by complying to standards, systems, processes and procedures

• Support business units by providing consulting services that delivers data and information relevant to their business

• Deliver work according to customer expectations by prioritizing, planning and implementing requirements

• Utilize resources by adhering to standards, policies and procedures.

• Align and continuously improve set processes by identifying innovation opportunities

• Identify and mitigate risk by executing within governance.

• Resolve incidents by logging and tracking through correct channels.

• Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions

Minimum Experience Level

8 years relevant experience (of which 2 years in data management – Data Quality or Metadata management and 1 year in SAP ERP)

Essential Qualifications - NQF Level

• Diploma

Preferred Qualification

Degree in Information Technology or Business Management, Mathematical/Statistics

Essential Certifications

• Data Management (DAMA) Certification, Certification/formal training in relevant technology

Type of Exposure

• Built and maintained stakeholder relationships

• Client and Relationship Results

• Developed and Implemented Communications Strategy

• Improved Processes and Culture

• Manage internal process

• Managed Relationships

• Managed Self

• Supported Transformation, Change and continued Improvement

Technical / Professional Knowledge

• Administrative procedures and systems

• Banking knowledge

• Banking procedures

• Business principles

• Business terms and definitions

• Data analysis

• Governance, Risk and Controls

• Microsoft Office

• Relevant regulatory knowledge

• Relevant software and systems knowledge

• Business writing skills

• Cluster Specific Operational Knowledge

Behavioural Competencies

• Coaching

• Communication

• Initiating Action

• Managing Work

• Quality Orientation

• Technical/Professional Knowledge and Skills

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Job Purpose

To manage and lead a team of administrators in order to facilitate the processing of both internal and external client instructions on behalf of the relevant department

Job Responsibilities

• Minimise expenses by using cost effective processes and staying within the operational budget

• Ensure turnaround times are met through processing financial transactions within the Service Level Agreement (SLA) requirements

• Ensure effective management of work by adhering to stipulated timeframes and quality delivery of work

• Develop and maintain collaborative relationships with external clients through offering quality service and meeting turnaround times.

• Manage trusting working relationships with internal stakeholders through engagement sessions, appropriate reporting and regular communication

• Ensure client satisfaction by understanding and meeting their required needs

• Manage the performance of staff by putting in place resource plans that include work allocation and clear accountability

• Manage quality of work by performing quality checks and taking corrective action where necessary

• Improve the performance of the team through multiskilling, job enhancement, process improvement etc.

• Manage quality of work by ensuring process standards are implemented and continuously met and corrective action where necessary

• Drive operational improvement by identifying and implementing appropriate solutions

• Manage performance of staff by implementing performance agreements, ensuring a clear vision, agreeing on goals and objectives, providing regular feedback on performance, recognising and rewarding achievement and take appropriate corrective action where required.

• Mentor and coach staff on identified performance gaps by discussing these performance gaps and agree on appropriate action to be taken.

• Motivate staff to perform and contribute to the success of the business by creating environment of teamwork through engaging with staff (sharing information) and encouraging participation in decision making processes.

• Stay abreast in field of expertise and deliver on the expectations from stakeholders by building capability of self and staff through identifying current and future training and development needs.

• Contribute to team effectiveness by  following the recruitment process when recruiting talent.

• Maintain a capable high performing team and  ensure an environment for optimal performance is created by identifying talent pool through conducting career conversations, utilising the talent grid principles and developing talent retention programmes (e.g.. rotation).

• Ensure self and staff understand and embrace the Nedbank Vision and Values by leading by example and re-enforcing values during meetings.

• Manage the on boarding process of new employees by ensuring execution of preparations according to the on-boarding check-list.

• Ensure transformational targets are met  for own team through consideration of targets during the staff recruitment, retention  and training process and utilising suppliers listed on the preferred supplier list.

• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).

• Address issues raised in culture surveys by participating in the development and implementation of action plans.

• Create a client service culture through various required interventions.

• Achieve operational excellence by supporting the implementation of business optimisation improvement through team engagement.

• Encourage team to generate innovative ideas and share knowledge.

Minimum Experience Level

3 to 5 five years experience within a banking environment

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

NQF level 5 qualification

Type of Exposure

• Working with clients to solve client problems

• Investigating and reviewing processes to improve client satisfaction

• Communicating job requirements and performance standards to others

• Conducting performance feedback meetings

• Checking performance data to measure employee performance

• Conducting performance appraisal interviews

• Enforcing disciplinary actions against employees

• Assuming a key leadership role

• Recruiting and staffing

• Managing business risks

Technical / Professional Knowledge

• Business administration and management

• Client service management

• Communication Strategies

• Diversity management

• Financial Accounting Principles

• Governance, Risk and Controls

• Operations planning

• Principles of project management

• Relevant regulatory knowledge

• Service level agreements

Behavioural Competencies

• Coaching

• Customer Focus

• Decision Making

• Building talent

• Influencing

• Planning and Organizing

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Job Purpose

To grow the Transactional Services franchise by providing Working Capital solutions to clients by identifying, originating, assessing and developing deal flow through relationships (existing and to be developed) to assist clients in managing their short-term cash flow requirements. Responsible to assist Head Transactors in the assessment and management of deals including credit risk, pricing, legal, and financial modelling as well as for the negotiation and execution of transactions.

Job Responsibilities

• Support the Head Transactor in the achievement of Financial targets.
• The identification of cross sell into other areas with Nedbank, specifically non risk based products, is imperative.
• Ensure appropriate involvement and contribution to credit assessments by providing input into the presentation to credit committee.
• Contribute towards the successful implementation and management of new and existing working capital structures / solutions by being an participative team member.
• Contribute towards the successful implementation of pricing solutions while ensuring bank’s return metrics are met.
• Ensure accuracy and validity of client information by interrogating assumptions and commerciality of information provided.
• Maintain competency through keeping up to date with industry trends and legislation.
• Focus on innovative client solutions and problem solving by showing initiative, creative thinking and drawing from previous experience.

People Specification

Essential Qualifications - NQF Level

• Professional Qualifications/Honour’s Degree

Preferred Qualification

• Honours Degree (Accounting/ Business Economics/ Economics)/ MBA / CA (SA) / CFA, or studying towards, an advantage.

Minimum Experience Level

• 3 years experience in a relevant industry or investment banking
• 2-3 years working capital related experience preferable.
• Credit experience advantageous

Type of Exposure

• Developing ways to minimize risks

• Managing conflict situations

• Influencing stakeholders to obtain buy-in for concepts and ideas

• Sharing information in different ways to increase stakeholders understanding

• Brainstorming ways of improving a product or situation

• Challenging the status quo with a view to improving the environment or peoples understanding

• Comparing two or more sets of information

• Working with a group to identify alternative solutions to a problem

• Interacting with diverse people

• Analysing and interpreting quantitative and qualitative data

Technical / Professional Knowledge

• Business Acumen

• Business principles

• Business writing

• Data analysis

• Governance, Risk and Controls

• Principles of financial management

• Relevant regulatory knowledge

• Relevant software and systems knowledge

• Research methodology

• Relevant product knowledge

Behavioural Competencies

• Applied Learning

• Communication

• Collaborating

• Building partnerships

• Managing Work

• Technical/Professional Knowledge and Skills

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Job Purpose

To provide high quality, timely, independent and objective market risk analysis and reporting in order to ensure that risk taking is within the defined risk appetite, in line with the business strategy.
 

Job Responsibilities

• Provide accurate senior management level risk reporting through daily review and distribution of relevant reports.

• Minimise unintended losses linked to market risk by proactively supplying information for decision making to senior management.

• Minimise costs by ensuring that auditors receive information timeously.

• Support business in the special deal process by providing relevant input and analysis as needed.

• Ensure compliance to policy and mandates through effective monitoring and reporting to minimise losses

• Maintain and build on existing client relationships through regular communication with front office.

• Contribute to overall performance of team by sharing knowledge with the team.

• Establish and maintain sound working relationships with external stakeholders e.g. regulators through regular and timeous reporting.

• Support the achievement of the business strategy, objectives and values by reviewing Nedbank and Business Unit Plans and ensuring delivered systems, process, services and solutions are aligned.

• Provide senior management with high level feedback through timeous and accurate reports on both regular and ad hoc basis.

• Ensure that mandate breaches are fully understood and do not expose the bank to excessive risk through relevant analysis.

• Ensure the accuracy of risk reports by regular review and management of the reconciliation process.

• Enhance current methodologies/ policies and practices by keeping abreast of new industry developments and seeking opportunities for improvements.

• Ensure that models, methods, principles developed and systems used in pricing and risk management are understood and well communicated to senior management by regular and adhoc reporting.

• Ensure understanding of Level 3 market risk policies and procedures by regular reviews

Essential Qualifications

• Professional Qualifications/Honour’s Degree

Preferred Qualification

• Chartered Financial Analyst (CFA) ,Financial Risk Managment (FRM).

Minimum Experience Level

• 5 or more years experience in market risk and/or quantitative analysis within global markets

Type of Exposure

• Analysing and interpreting qualitative and quantitative data

• Drafting reports

• Interacting with various levels of management

• Managing conflict situations

• Managing multiple projects

• Influencing stakeholders to obtain buy-in for concepts and ideas.

• Communicating complex information orally

• Communicating complex written information.

• Sharing information in different ways to increase stakeholders understanding.

• Identifying trends

Technical / Professional Knowledge

• Banking knowledge

• Governance, Risk and Controls

• Industry trends

• Microsoft Office

• Principles of project management

• Relevant regulatory knowledge

• Relevant software and systems knowledge

• Research methodology

• Decision-making process

• Data base programming knowledge

Behavioural Competencies

• Communication

• Continuous Learning

• Collaborating

• Decision Making

• Initiating Action

• Work Standards