Recent Job Openings at Trafalgar Property and Financial Services

Minimum Requirements:

• Matric
• Microsoft Office knowledge
• At least two years’ experience as a debt collector
• Effective communication – written and verbal
• Effective telephone and organisation skills

Responsibilities Include:

• Collection of outstanding rentals
• Sending of SMS’s as defined in the current Debt Collectors procedure
• Making contact with each arrear unit each month in line with the national strategy and procedure
• Sending letters electronically/post on required days
• Meeting with tenants
• Daily communication with landlords regarding arrears
• Handing over accounts to Attorneys in line with a signed handover resolution/ owner instructions as required.
• Daily reviewing the unallocated list to identify payments and process for allocation
• Addressing client queries
• Preparation of journals for raising/reversing DCA fees/rentals
• Debt collection recoveries
• Addressing Unibrowse exception reports
• Ensuring weekly/monthly targets are met as set by Management in line with national policies and guidelines
• Weekly DC meeting with Divisional Manager
• Acknowledgement of notice and confirmation letter sent to the tenant

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Duties and Responsibilities:

• Data capturing of all payroll correspondence
• Managing the Body Corporate Staff leave and overtime
• Data analysing and reporting
• Liaising with respective Portfolio Managers and Portfolio Administrators
• Attending to Payroll queries
• Attending to HR queries including warnings & disciplinary processes
• Submissions of WCA
• SARS submissions of EMP 201’s & EMP 501’s
• Reconciling payroll 3rd party payments (SARS, UIF, SDL, Garnishees etc.)
• Assisting the HR Manager when required with various tasks

 Minimum Qualifications required by the position:

• Tertiary qualification - Human Resources & Payroll 

 Minimum Experience required by the position:

• Min 3 years’ experience as an HR & Payroll Administrator.
• Computer literate (MS Office)
• Effective verbal and written communications skills
• Conflict management skills
• Excellent Project management and time management skills
• Must have dedication and an excellent sense of customer service.
• Driver’s license and reliable transport
• Knowledge of updated legislation i.e. LRA, EEA, OHS, etc.

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Purpose & objectives of the role:

• Registration and processing of Insurance Claims
• Accurate and timeous processing of new claims
• Appointing of contractors
• Liaising with owners & portfolio teams
• Follow up and feedback provided to clients
• Payment of claims
• Ensuring a smooth claims process been adhered to at all times, with quick turnaround times

Role Scope, activities & responsibilities:

• Consultant to register the claim on the insurance system
• Make outbound call to the unit owner
• Verify that a claim has been registered
• Consultant to advise the owner & contractor of the excess applicable
• Consultant to send the quotations for damages to the insurer for approval
• Follow up with insurer for approval & inform contractor to proceed
• Communicate a date and time with the owner on which the contractor will attend
• Arrange payment for the contractors invoice
• Finalize the claim on the insurance system
• Weekly feedback to be provided

Skills required:

• Effective communication skills
• Ability to manage time effectively and work under pressure
• Strong leadership skills
• Ability to work within a team environment

Minimum Requirements:

• Matric
• Higher certificate in short term insurance
• Must have Insurance administration experience
• Own transport & license
• Excellent computer skills and quick learner
• Training will be provided