Recent Openings at AFGRI Equipment

REQUIRED MINIMUM EDUCATION/TRAINING    

• N2 Qualified Technician

REQUIRED MINIMUM WORK EXPERIENCE            

• 3 years’ relevant experience (including training as an Apprentice)

KEY PERFORMANCE AREAS         

• Perform repairs and maintenance of tractors and equipment
• Build and maintain good customer relationships and ensure that customer queries and complaints are resolved within the prescribed turnaround time
• Update job cards
• Maintain a safe work environment and ensure that protective equipment is used as prescribed
• Ensure compliance with health and safety regulations

TECHNICAL KNOWLEDGE/ COMPETENCIES          

• Valid drivers licence
• Good John Deere product knowledge in the repair and maintenance of tractors and equipment
• Good time-keeping abilities
• Communication skills

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REQUIRED MINIMUM EDUCATION/TRAINING    

• Qualified Technician

REQUIRED MINIMUM WORK EXPERIENCE            

• 5 years related experience after qualification, including management exposure
• Experience in working with construction and forestry equipment is essential

KEY PERFORMANCE AREAS         

• Provide technical support to technicians and mechanisation employees
• Identify specific needs of employees and provide support and on-the-job training of technicians and other mechanisation employee
• Build and maintain good relationships with internal and external customers/stakeholders, identify and resolve customer queries timeously
• and find amicable solutions 
• Provide weekly/monthly reports on all activities

TECHNICAL KNOWLEDGE/ COMPETENCIES          

• Good knowledge of construction and forestry product range
• Computer literacy (MS Office and job-related programs)
• Good verbal and communication skills
• Coaching and training skills
• Valid driver’s licence

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REQUIRED MINIMUM EDUCATION/TRAINING    

• Grade 12
• A relevant tertiary qualification will be an advantage

REQUIRED MINIMUM WORK EXPERIENCE            

• 5 years’ relevant construction parts experience of which 2 years as a supervisor or manager.

KEY PERFORMANCE AREAS         

• Develop and implement strategies to increase parts sales and market share, including identifying new sales opportunities and expanding customer base.
• Monitor and analyze sales and inventory data to optimize stock levels and minimize overstock and obsolescence.
• Oversee the procurement and distribution of parts to ensure timely delivery and customer satisfaction
• Manage and mentor a team of parts sales and inventory management staff, providing guidance and support to achieve departmental goals.
• Collaborate with other departments, such as sales, marketing, and finance, to align strategies and ensure seamless operations.
• Develop and manage departmental budgets, tracking expenses and identifying cost-saving opportunities.
• Implement and maintain effective processes and systems for parts sales and inventory management, utilizing technology and automation where possible.
• Build and maintain strong relationships with customers, addressing their needs and concerns to ensure satisfaction and loyalty.

TECHNICAL KNOWLEDGE/ COMPETENCIES      

• Proven experience in parts sales and inventory management, preferably in the construction or mining industry
• Strong leadership and communication skills, with the ability to motivate and influence others
• Analytical and strategic thinking, with a focus on data-driven decision-making
• Customer-centric mindset, with a commitment to delivering exceptional service
• Proficiency in inventory management software and Microsoft Office
• Familiar with John Deere and competitive products

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REQUIRED MINIMUM EDUCATION/TRAINING    

• Grade 12

REQUIRED MINIMUM WORK EXPERIENCE            

• 1-year parts sales and administration experience.

KEY PERFORMANCE AREAS         

• Assist with stock counting and stock take.
• Ensure a neat and tidy parts area.
• Attend to walk-in and telephonic customer queries and complaints.
• Ensure accurate processing of sales

TECHNICAL KNOWLEDGE/ COMPETENCIES          

• Valid drivers licence
• Product Knowledge
• Computer Literacy (MS Office)
• Good customer services
• Good communication

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REQUIRED MINIMUM EDUCATION/TRAINING    

• N2 Qualified Technician

REQUIRED MINIMUM WORK EXPERIENCE            

• 3 years’ relevant experience (including training as an Apprentice)

KEY PERFORMANCE AREAS         

• Perform repairs and maintenance of tractors and equipment
• Build and maintain good customer relationships and ensure that customer queries and complaints are resolved within the prescribed turnaround time
• Update job cards
• Maintain a safe work environment and ensure that protective equipment is used as prescribed
• Ensure compliance with health and safety regulations

TECHNICAL KNOWLEDGE/ COMPETENCIES          

• Valid drivers licence
• Good product knowledge in the repair and maintenance of tractors and equipment
• Good time-keeping abilities
• Communication skills

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MINIMUM REQUIREMENTS

• B.Sc (Agric) Animal Science
• M.Sc (Agric) Animal Science will be an advantage
• 5 years sales and marketing experience in an animal feed company.

KEY PERFORMANCE AREAS

• Regularly visit existing clients and prospective new clients
• Maintain an updated client and prospect database 
• Provide technical advice on the product range 
• Measure progress on sales budget, monitor the expense budget, identify budget deviations and submit weekly/monthly budget reports
• Oversee the placing of orders at factories    
• Liaise with factories to determine challenges related to product quality, product delivery, and product collection and recommend corrective measures where applicable   
• Manage and reconcile customer accounts on a monthly basis
• Evaluate and provide feedback on competitors, product quality and product performance    
• Determine market potential and customer needs as well as price determination in accordance with the agreed schedule
• Provide weekly/monthly feedback on tons gained and tons lost
• Attend marketing and social events to track potential clients   

TECHNICAL KNOWLEDGE/COMPETENCIES

• Strong marketing profile
•  Sound knowledge of Ruminant nutrition
•  Extrovert with a positive attitude
•  Good administration and planning skills – effective and efficient
• Ability to create and maintain good interpersonal relationships with clients 
•  Able to work and operate independently

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REQUIRED MINIMUM EDUCATION/TRAINING

• Grade 12

REQUIRED MINIMUM WORK EXPERIENCE

• Minimum of 5 years’ experience in retail environment
• Minimum of 1-2 years’ experience as a General Sales Clerk
• Minimum 2 years irrigation experience

KEY PERFORMANCE AREAS

• Ensure a well-managed sales and marketing of irrigation services function
• Execute Sales and Marketing in an efficient and profitable manner
• Ensure added value and improve access to services and products
• Ensure that sales and margins are achieved according to targets and budget
• Provide information about competitive prices, discounts and quality of products and suppliers to customers.
• Ensure delivery of products and services offered to customers.
• Ensure after-sales service to customers
• Communicate market tendencies to relevant departments and stakeholders.
• Build customer databases and maintain administrative records
• Ensure business-to-business Growth
• Identify opportunities outside of traditional Afgri business within Retail service and product offering.
• Inform clients of warranties and return policies
• Attend product knowledge training
• Liaise with the irrigation design department and procurement departmente
• Ensure the administration of sales is proficient and accurately maintained 
• Ensure Policies and procedures are adhered to in the sales and marketing environment
• Planning of stock levels based on historic information
• Ordering of stock from supplier or procurement
• Take receipt of stock and ensure correct counts
• Receive stock from receiving department and ensure correct pricing
• Conduct stock counts on a daily, weekly and monthly basis
• Minimizing stock losses, damaged stock 
• Ensuring that quotations are done timeously accurately
• Follow up on outstanding quotations  with suppliers and customers
• Stock displayed according to Merchandising standards
• Ensuring that shelves are clean and neat
• Ensure that Merchandising displays are relevant to seasonal needs
• Displaying products to enhance add-on sales
• Establish and maintain good relations with customers
• Record and report specific customer needs
• Handle customer queries and complaints efficiently

TECHNICAL KNOWLEDGE/ COMPETENCIES

• Customer Service Focus
• How to analyze business opportunity
• Planning and organizing
• Innovative thinking
• Decision Making

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MINIMUM REQUIREMENTS

• Must be a South African citizen under the age of 35
• Must be registered or intend to register for relevant qualification in 2024 with a reputable institution of higher learning in South Africa.
• Should require WIL to complete qualification - academic record and letter confirming the requirement for Work Integrated Learning from education institution must be attached to the application.
• Have not worked full time (more than 1 year) in their field of study.
• Should be based in the city of hire.
• Good grades will be a strong advantage.

 KEY PERFORMANCE AREAS

• Work with a cross-functional team to complete a Work Integrated Learning project as assigned by your Line Manager.
• Attain on-the-job work experience aligned with your qualification and career aspirations.
• Perform additional responsibilities as requested to achieve business objectives.
• Support teams in project work.

DURATION OF THE PROGRAMME 

• Successful candidates will be enrolled on a 12-month fixed-term contract for an internship.