The Independent Institute of Education is South Africa’s largest registered and accredited private provider of higher education. The IIE is also internationally recognised by the British Accreditation Council.
Varsity College, a brand of The IIE, leads in the provision of these exciting learning initiatives of The IIE. The IIE is registered with the Dep...
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Duties and Responsibilities:
Student Application & Admission Administration
- Collaborates with the campus Student Recruitment team to generate student admissions related queries
- Follows up with the Student Recruitment team for missing student information in order to finalise all student admissions related queries.
- Evaluates student admissions against the set admission criteria and communicates the appropriate outcomes.
- Liaises with the campus Student Recruitment team during the admission evaluation process and assessment.
- Escalates admission queries to the Admissions Manager.
- Liaises with the campus Student Recruitment team on the management of admission waitlists.
- Liaises with the campus Student Recruitment team on the management of declined admissions and expired offers and the issuing of new offers of study.
- Documents management and issuance of appropriate admission letters.
- Determines conditions associated with student admission and follows up on them thereafter.
- Determines the eligibility of the admittees onto academic programmes.
- Tracks student admissions through to registration.
- Reports on admission progress to the Head: Student Recruitment & Sales Operations Manager (Distance & Admissions).
- Adheres to established service level agreements of the admissions process set by the organisation.
- Works with the Finance department on finance related issues of admission.
- Works with the Admissions Manager & Sales Operations Manager (Distance & Admissions) to ensure admission compliance for the campus.
- Works with the Admissions Manager on national admission projects.
Student Registration Administration
- Applies necessary holds on student accounts based on outstanding documentation or conditional admissions
- Verifies registrations against the admission criteria.
- Responsible for completing all School of Education counselling documentation prior to admission approval to ensure students are registered for the correct FAL/diadactic modules. All counselling documents must be uploaded to the applicant profile before admission is approved
- Manages the new student transfer process in conjunction with Head: Student Recruitment, Marketing Assistants and other relevant stakeholder, and thereafter sends to the finance department for processing (from admission to registration).
- Processes new student SLP & NQP registrations as required by Head: Student Recruitment
- Takes ownertship of the external credit application process for new students once application has been submitted - supports student with application to the Hub and responsible for follow up until outcome is received by student
- Checks the National Senior Certificate (NSC) exception reports on a weekly basis.
- Follows up on all outstanding documentation and uploads once received.
- Ensures compliance of international students from a document perspective.
- Adheres to the International Student Policy/Procedure and updates reports regularly.
- Re-audits all registration files in line with the stipulated deadline for the Data Verification Report.
- Re-audits all registration files by the audit date stipulated by the Registrar, this would include the following; the South African Qualifications Authority SAQA / Universities South Africa (USAF) qualifications, study visas and all conditional acceptance - including remarks, international Students and all outstanding documentation.
- Tracks and monitors conditional admissions throughout the year such as Universities South Africa (USAF) / South African Qualifications Authority (SAQA) / combined National Senior Certificate (NSC ) / study visas and all other ad hoc conditional admissions.
- Adheres to the established service level agreements of the registration process set by the organisation.
Reports and Other
- Responsible for training all new student recruitment staff and continuous upskilling of sales team as changes to admission criteria/processes occurs
- Facilitates continuous communication with the Assistant Registrar in relation to resolving the Registrar related queries.
- Complies with The Protection of Personal Information Act (POPIA) legislation relevant to new student admissions.
- Performs other ad hoc administrative and/or reporting duties as and when required.
Competencies Required:
- Superior interpersonal and communications skills
- Computer proficiency
- Planning skills
- Time management skills
- Deadline and results driven
- Best suited to a friendly, organised and systematic person who has an eye for detail and who works accurately and is able to handle pressure
Minimum Qualification Requirements:
- Minimum of a National Diploma/Advanced Certificate (NQF Level 6).
- Advanced Diploma or Degree (NQF Level 7) is advantageous.
Minimum Work Experience Requirements:
- Minimum of 2 years administrative experience (ideally with admissions experience).
go to method of application »
Duties and Responsibilities:
Student Application & Admission Administration
- Collaborates with the campus Student Recruitment team to generate student admissions related queries
- Follows up with the Student Recruitment team for missing student information in order to finalise all student admissions related queries.
- Evaluates student admissions against the set admission criteria and communicates the appropriate outcomes.
- Liaises with the campus Student Recruitment team during the admission evaluation process and assessment.
- Escalates admission queries to the Admissions Manager.
- Liaises with the campus Student Recruitment team on the management of admission waitlists.
- Liaises with the campus Student Recruitment team on the management of declined admissions and expired offers and the issuing of new offers of study.
- Documents management and issuance of appropriate admission letters.
- Determines conditions associated with student admission and follows up on them thereafter.
- Determines the eligibility of the admittees onto academic programmes.
- Tracks student admissions through to registration.
- Reports on admission progress to the Head: Student Recruitment & Sales Operations Manager (Distance & Admissions).
- Adheres to established service level agreements of the admissions process set by the organisation.
- Works with the Finance department on finance related issues of admission.
- Works with the Admissions Manager & Sales Operations Manager (Distance & Admissions) to ensure admission compliance for the campus.
- Works with the Admissions Manager on national admission projects.
Student Registration Administration
- Applies necessary holds on student accounts based on outstanding documentation or conditional admissions
- Verifies registrations against the admission criteria.
- Responsible for completing all School of Education counselling documentation prior to admission approval to ensure students are registered for the correct FAL/diadactic modules. All counselling documents must be uploaded to the applicant profile before admission is approved
- Manages the new student transfer process in conjunction with Head: Student Recruitment, Marketing Assistants and other relevant stakeholder, and thereafter sends to the finance department for processing (from admission to registration).
- Processes new student SLP & NQP registrations as required by Head: Student Recruitment
- Takes ownertship of the external credit application process for new students once application has been submitted - supports student with application to the Hub and responsible for follow up until outcome is received by student
- Checks the National Senior Certificate (NSC) exception reports on a weekly basis.
- Follows up on all outstanding documentation and uploads once received.
- Ensures compliance of international students from a document perspective.
- Adheres to the International Student Policy/Procedure and updates reports regularly.
- Re-audits all registration files in line with the stipulated deadline for the Data Verification Report.
- Re-audits all registration files by the audit date stipulated by the Registrar, this would include the following; the South African Qualifications Authority SAQA / Universities South Africa (USAF) qualifications, study visas and all conditional acceptance - including remarks, international Students and all outstanding documentation.
- Tracks and monitors conditional admissions throughout the year such as Universities South Africa (USAF) / South African Qualifications Authority (SAQA) / combined National Senior Certificate (NSC ) / study visas and all other ad hoc conditional admissions.
- Adheres to the established service level agreements of the registration process set by the organisation.
Reports and Other
- Responsible for training all new student recruitment staff and continuous upskilling of sales team as changes to admission criteria/processes occurs
- Facilitates continuous communication with the Assistant Registrar in relation to resolving the Registrar related queries.
- Complies with The Protection of Personal Information Act (POPIA) legislation relevant to new student admissions.
- Performs other ad hoc administrative and/or reporting duties as and when required.
Competencies Required:
- Superior interpersonal and communications skills
- Computer proficiency
- Planning skills
- Time management skills
- Deadline and results driven
- Best suited to a friendly, organised and systematic person who has an eye for detail and who works accurately and is able to handle pressure
Minimum Qualification Requirements:
- Minimum of a National Diploma/Advanced Certificate (NQF Level 6).
- Advanced Diploma or Degree (NQF Level 7) is advantageous.
Minimum Work Experience Requirements:
- Minimum of 2 years administrative experience (ideally with admissions experience).
go to method of application »
Duties and Responsibilities:
Lecturing
- Lecture on the Postgraduate Diploma in Finance and Accounting (CIMA affiliated) and the Bachelor of Accounting programmes across various modes of delivery.
- Mark assessments and provide feedback to students in subjects lectured. May be required to internally moderate assessments scripts that fall within their subject fields, across IIE sites of delivery.
Academic Development and Support
- Develop academic material and assessments for selected modules on the Postgraduate Diploma in Finance and Accounting.
- Assist in lecturer development and support processes and procedures. This may include conducting peer reviews, facilitating workshops and one-on-one consultations.
Programme Co-ordination
- Manage and lead the Postgraduate Diploma in Finance and Accounting on all sites of delivery.
- Track student success on the Postgraduate Diploma in Finance and Accounting and implement support interventions where required.
- Manage the relationship between the IIE and CIMA.
- Perform the Head of Programme role for the Central Academic Team (CAT) role for the Postgraduate Diploma in Finance and Accounting.
Research & Scholarship
- The incumbent is required to promote a culture of scholarship within their practice, discipline and campus/team and is also required to contribute towards The IIE’s Varsity College achieving its annual research output targets.
Competencies Required:
- Leadership and management skills
- Professional/advanced communication skills
- Organisational and planning skills
- Proven computer literacy competence
- Tolerance for operating in a pressurised environment and industry
- Tangible evidence of participation in the planning and/or implementation of change management interventions
- Ability to analyse and interpret data
- Attention to detail and focus on quality
- Advanced teaching and learning expertise evidenced by a Teaching Portfolio
Minimum Qualification Requirements:
- Masters in (NQF Level 9) in Accounting/Finance AND/OR CA(SA) or CIMA.
Minimum Experience Requirements:
- Minimum of 5 years Teaching and Learning experience, preferably on a CIMA or SAICA accredited programme. .
- Must have an understanding of the current regulatory framework and its impact on higher education and private colleges.
go to method of application »
Duties and Responsibilities:
Lecturing
- Lecture on programmes (must lecture on an IIE qualification) across various modes of delivery where relevant.
- Marking of assessments and feedback to students in subjects lectured. May be required to internally moderate assessments scripts that fall within their subject fields, where necessary across IIE sites of delivery.
Lecturer Development and Support
- Assist in lecturer development and support processes and procedures. This may include conducting peer reviews, facilitating workshops and one-on-one consultations.
Student Development & Support
- Championing/leading and managing academic development and support for a specific programme and its students.
- Tracking student success and implementing support interventions where required.
Research & Scholarship
- The incumbent is required to promote a culture of scholarship within their practice, discipline and campus/team and is also required to contribute towards The IIE’s Varsity College achieving its annual research output targets.
Competencies required:
- Superior communication (written and verbal) and organisational skills.
- Demonstrated ability to manage work and self proactively.
- Able to demonstrate a proven track record of effective teaching in subject area based on a reflective practice.
- Able to demonstrate the ability to manage relationships with managers and staff effectively in terms of motivation, quality and performance.
- Passion for Customer Service.
- Experience in the use of technology to enhance learning is an added advantage.
Minimum Education Requirements:
- Qualified CA(SA)
- Master’s Degree in the relevant field of study or studying towards Master's Degree is advantageous
Minimum Work Experience Requirements:
- Minimum of 3 years Teaching and Learning experience in field of qualification (preferably in teaching environment)
go to method of application »
Duties and Responsibilities:
Student Application & Admission Administration
- Collaborates with the campus Student Recruitment team to generate student admissions related queries
- Follows up with the Student Recruitment team for missing student information in order to finalise all student admissions related queries.
- Evaluates student admissions against the set admission criteria and communicates the appropriate outcomes.
- Liaises with the campus Student Recruitment team during the admission evaluation process and assessment.
- Escalates admission queries to the Admissions Manager.
- Liaises with the campus Student Recruitment team on the management of admission waitlists.
- Liaises with the campus Student Recruitment team on the management of declined admissions and expired offers and the issuing of new offers of study.
- Documents management and issuance of appropriate admission letters.
- Determines conditions associated with student admission and follows up on them thereafter.
- Determines the eligibility of the admittees onto academic programmes.
- Tracks student admissions through to registration.
- Reports on admission progress to the Head: Student Recruitment & Sales Operations Manager (Distance & Admissions).
- Adheres to established service level agreements of the admissions process set by the organisation.
- Works with the Finance department on finance related issues of admission.
- Works with the Admissions Manager & Sales Operations Manager (Distance & Admissions) to ensure admission compliance for the campus.
- Works with the Admissions Manager on national admission projects.
Student Registration Administration
- Applies necessary holds on student accounts based on outstanding documentation or conditional admissions
- Verifies registrations against the admission criteria.
- Responsible for completing all School of Education counselling documentation prior to admission approval to ensure students are registered for the correct FAL/diadactic modules. All counselling documents must be uploaded to the applicant profile before admission is approved
- Manages the new student transfer process in conjunction with Head: Student Recruitment, Marketing Assistants and other relevant stakeholder, and thereafter sends to the finance department for processing (from admission to registration).
- Processes new student SLP & NQP registrations as required by Head: Student Recruitment
- Takes ownertship of the external credit application process for new students once application has been submitted - supports student with application to the Hub and responsible for follow up until outcome is received by student
- Checks the National Senior Certificate (NSC) exception reports on a weekly basis.
- Follows up on all outstanding documentation and uploads once received.
- Ensures compliance of international students from a document perspective.
- Adheres to the International Student Policy/Procedure and updates reports regularly.
- Re-audits all registration files in line with the stipulated deadline for the Data Verification Report.
- Re-audits all registration files by the audit date stipulated by the Registrar, this would include the following; the South African Qualifications Authority SAQA / Universities South Africa (USAF) qualifications, study visas and all conditional acceptance - including remarks, international Students and all outstanding documentation.
- Tracks and monitors conditional admissions throughout the year such as Universities South Africa (USAF) / South African Qualifications Authority (SAQA) / combined National Senior Certificate (NSC ) / study visas and all other ad hoc conditional admissions.
- Adheres to the established service level agreements of the registration process set by the organisation.
Reports and Other
- Responsible for training all new student recruitment staff and continuous upskilling of sales team as changes to admission criteria/processes occurs
- Facilitates continuous communication with the Assistant Registrar in relation to resolving the Registrar related queries.
- Complies with The Protection of Personal Information Act (POPIA) legislation relevant to new student admissions.
- Performs other ad hoc administrative and/or reporting duties as and when required.
Competencies Required:
- Superior interpersonal and communications skills
- Computer proficiency
- Planning skills
- Time management skills
- Deadline and results driven
- Best suited to a friendly, organised and systematic person who has an eye for detail and who works accurately and is able to handle pressure
Minimum Qualification Requirements:
- Minimum of a National Diploma/Advanced Certificate (NQF Level 6).
- Advanced Diploma or Degree (NQF Level 7) is advantageous.
Minimum Work Experience Requirements:
- Minimum of 2 years administrative experience (ideally with admissions experience).
go to method of application »
Duties and Responsibilities:
Campus Reception and Switchboards Duties:
- Creates an organised front office environment (orderly systems, clean, professional and neat).
- Receives and welcomes prospective and current students, parents and guests by greeting and directing them appropriately.
- Builds relationships with students and parents through professional interactions.
- Operates the switchboard by receiving and directing calls promptly, professionally and efficiently and gathers the relevant information (i.e. reason for the call) from the caller to ensure that calls are directed to the appropriate staff member.
- Takes detailed messages when staff members are not available and delivers these messages timeously to the appropriate individuals.
- Deals with queries from students and directs them to the correct departments.
- Assists with intercom instructions.
- Organises the flyers and fact sheets at Reception in a neat and orderly manner and supports the Marketing Assistant/s in ensuring that the waiting area and interview rooms are neat and tidy.
General Administrative Support and Ad Hoc Duties:
- Provides administrative support to various departments as and when required.
- Maintains a list of all remotes and microphones for use in the lecture rooms, keeps record of who has taken them out and which ones are in stock and ensures that lecturers hand them back in good condition.
- Responsible for preparing, tracking and receiving of campus courier parcels, post and deliveries and notifying the relevant staff member/s promptly regarding collection or delivery updates.
- Receives deliveries for the National office (campus specific) and campus staff and ensures that they are collected or handed to the appropriate individual timeously.
- Supports the Marketing Assistant/s in booking appointments for the Full Time Student Recruitment team and assists with managing their diaries accordingly if required (campus specific).
- Assists with campus events and any ad hoc campus duties as and when required.
Competencies Required:
- Advanced Communication - verbal
- Switchboard
- Time Management
- Problem Solving
- Decision Making
- Ability to multitask and work under pressure
- Organisational
Minimum Education Requirements:
Minimum Work Experience Required:
- Minimum of 1-2 years Reception experience
go to method of application »
Duties and Responsibilities:
Provision of Student Emotional and Mental Counselling Services
- When referred, provide individual primary counselling to students and explores/determines if the student should be referred for secondary counselling and unpacks their referral options if appropriate.
- Provides students with coping techniques and skills to deal with life challenges.
- Receives the signed consent form from the student prior to the commencement of the first counselling session.
- Establishes trustworthy relationships with students that opens channels for communication between the campus and students.
- Assists the primary campus counsellor with establishing a referral network for secondary counselling.
- Assists with the creation of awareness campaigns surrounding universal social and emotional issues and sources relevant guest speakers to add value to the campaign and address students on relevant topics.
Creation, Rollout and Monitoring of Awareness Campaigns
- In collaboration with the academic, academic operations and student experience teams, sets a bi-annual calendar for the following semester of awareness campaigns to promote and enhance the awareness and involvement of community engagement, citizenship and volunteerism programmes.
- Identifies key NGO's / stakeholders, suggests possible campaigns and plans awareness campaigns accordingly.
- Designs, develops, implements and manages awareness programmes and campaigns and includes and oversees the IIE's Varsity College Cares committee in assisting with marketing and creating awareness for these campaigns.
Planning, Rollout and Monitoring of Community Engagement Programmes
- Facilitates engagements between The IIE's Varsity College students / IIE MSA, staff and Non Government Organisation (NGO's) and identifies opportunities for Community Engagements, Citizenship and Volunteerism Programmes.
- In collaboration with the academic, academic operations and student experience teams, sets and plans a bi-annual
- community engagement, citizenship and volunteerism programme of events.
- Markets sustainable community engagement, citizenship and volunteerism programmes and encourages student participation in these programmes.
- Creates awareness amongst staff and students regarding social and environmental issues.
- Manages logistics and implementation plans for the successful rollout of community engagement, citizenship and volunteerism programmes.
- Empowers students with a sense of citizenship and encourages students to get involved in community engagement, citizenship and volunteerism programmes in their area (e.g. by donating blood, donation drives and outreach projects).
- Provide volunteer opportunities for students to give back, impart knowledge and skills, to participate in community engagement, citizenship and volunteerism programmes.
- Co-ordinates communication and visibility of campaigns (including sharing posters on the WhatsApp community groups).
- Identifies beneficiary organisations with students for community engagement, citizenship and volunteerism programmes.
- Manages the volunteer committee of students to work closely with the VC / MSA Cares committee in marketing and implementing community engagement, citizenship and volunteerism programmes.
- In collaboration with the student counsellor, drives and organises the National CSI - KHUMO project on campus. Ensure collaboration with Academics, Academic Operations / Student Experience team and students.
- Identify a KHUMO school in need and determine the school's needs analysis before the commencement of various projects at a school.
- Establish sustainable and strong relationships with identified school and ensure projects are maintained over a 3 year period.
- Manages the KHUMO budget and keeps track / records of the events / involvement with the KHUMO school and tracks spend allocated and utilised for various projects.
Bursary Management
- Identifies, appoints and manages the VC cares / MSA Cares committee to ensure involvement and rollout of awareness campaigns and community engagement, citizenship and volunteerism programmes on and off campus.
- Conduct mid year reviews with the VC Cares / MSA Cares committee to monitor academic performance and provide feedback on roles and responsibilities. Ensuring VC Cares / MSA Cares committee training and development programmes are curated to ensure upskilling of committee.
- Manages the Student Wellness Managers budget and augments budgets through fund raising initiatives for community engagement, citizenship and volunteerism programmes.
Student Wellness Administration and Reporting
- Provides annual registration process support specifically relating to the marketing of the Student Wellness Manager services.
- Communicates and liaises with students specifically in relation to Student Wellness services available.
- Compiles and submits weekly Student Wellness status and progress reports as well as the weekly Student Activity Report to the National Student Wellness Manager including statistics and details of counselling sessions and referrals. (SAR Report and the Monthly Wellness Updates).
- Markets, uploads and maintains a monthly register of workshops and videos regarding awareness campaigns available and in the designated wellness weeks.
- Ensure all marketing material / posters / infographics / videos are approved and available to students prior to the commencement of the initiatives.
- Compiles and submits the necessary reports to the national office and ADvTECH head office as and when required.
- Ensure effective and efficient service delivery to students by monitoring and communicating with students via the various platforms (Online Booking form, IIE Assist, Email)
- Keeps records of each counselling session and any interventions implemented or recommended and captures notes on the relevant business system (SIS) to track these sessions for reporting purposes and ensure that the maximum number of sessions (6 per student issue) is not exceeded.
- Compiles and reports on monthly Corporate Social Investment (CSI) activities and all community engagement, citizenship and volunteer programmes on the CSI Tertiary Hub.
Competencies required:
- Advanced Communication and Interpersonal skills
- Organisational and Planning skills
- Analytical skills
- Counselling
- Computer skills
Minimum Education Requirements:
- Minimum of Postgraduate Diploma / Bachelor Honours Degree (NQF Level 8) in Counselling Psychology or Social Work. A Master's qualification (NQF Level 9) in Counselling Psychology or Social Work would be advantageous.
- Must be registered with the Social Work Council or Health Professions Council of South Africa as a Counsellor.
Minimum Work Experience Requirements:
- Minimum of 2 years Trauma Counselling and 2 years Community Engagement experience.
go to method of application »
Duties and Responsibilities:
Marketing Coordination & Digital Marketing
- Support and assist the Digital Marketing Manager with marketing and digital functions.
- Liaise with marketing suppliers and co-ordinate and facilitate marketing services.
- General administrative duties and diary management of Digital Marketing Manager.
- Co-ordinating meetings and assisting in supplier communications.
- Undertaking daily administrative tasks to ensure the functionality and coordination of the department’s activities including month end billing and invoicing.
- Assisting with the operational running of the marketing department and the attainment of its goals and objectives, as well as for the long-term growth of the company.
- Employ marketing analytics techniques to gather important data (social media, web analytics, rankings etc.). Conducting market research and analysing consumer rating reports/ questionnaires.
- Support in organising various projects. Manage specific marketing portfolio briefs from development to completion.
- Support with Social Media presence and Communication requirements, including but not limited to writing of posts and image briefing to designer; ensure daily and weekly posting and scheduling; monitor all social media and respond to queries and complaints, dealing with the necessary departments to ensure speedy response and resolution. Ensure that the brand message is consistent across all touch points.
- Responsibilities or duties will not be limited to the above but as per the requirements for the department.
- Competencies Required:
- Good understanding of office management and marketing principles.
- Demonstrable ability to multi-task and adhere to deadlines.
- Well-organized with a customer-oriented approach.
- Good knowledge of market research techniques and databases.
- Excellent knowledge of MS Office and online applications (CRM tools, Online analytics,
- Exquisite communication and people skills.
Minimum Qualification Requirements:
- Minimum of 3-year Diploma or Bachelor's degree in Marketing, Business or relevant field.
Minimum Experience Requirements:
- 1-2 years admin experience preferably in a Marketing environment.
Method of Application
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