Vacancies at Tsebo Solution

About Job

• Tsebo Facilities Solution is looking for a Senior Facilities Manager who will be accountable for the implementation of overall deliverables of Facilities Management on the client’s contract, which includes management of all site functions, resources, compliance, coordination and service delivery, in a manner that achieves the objectives of client by proactively managing the services in accordance with the Master Service Agreement.

Duties & Responsibilities    

Operational Delivery:

• Manage systems and processes to create a cohesive, cost effective and managed Facilities Management solution. The service must be organised and structured to align with and support client including finance, corporate sustainability, human resources or talent, risk and compliance and communications, client’s businesses and other suppliers
• Manage an integrated, seamless service delivery solution that maximises technology, tools and labour to meet the service standards and requirements of client.
• Manage the performance of each area of speciality per service agreement.
• Define objectives, clarify roles and responsibilities and implement performance contracts for each area reporting to you.
• Implement client’s divisional plans with a view to operationalising business initiatives effectively and timeously.
• Ensure all employees are committed to organisational goals and output is enhanced in a continuous improvement manner through means of PDP’s (Performance Development Programs).
• Ensure action plans are put into place regarding performance improvement for under performers as identified.
• Manage conflict in the workplace.
• Use own initiative to operate with no management support when required.

Facilities Management:

• Management and Administration – Proactive management and administration of all Facilities Services through regular and preventative maintenance plans and pre-approved capital projects
• Relationship Management – Proactively manage the client interface and TFS business interface
• Contract Management – Proactive and transparent management of the Master Service Agreement and Facilities Services supply chain
• Performance Management and Reporting – Proactive and transparent management and reporting of performance in delivering the Services and drive for continuous improvement and innovation
• Systems and Information Management – Retain all documentation, inspections, service records, reports associated with the contract on site and on the Tsebonet Central SharePoint Database
• Reporting - Compilation of technical and management reports as well as data for the client and Operations Executive.
• Help Desk Services – Providing an efficient and effective helpdesk facility.
• Health and Safety Services – Provide a safe environment for SI & TFS staff, clients and visitors. Attend monthly SI H&S committee meetings to report on maintenance issues and your management of risk in relation to the Facilities Management services.
• Risk Management and Compliance – Manage and control all aspects regarding Safety, Health, Environment & Quality. (SHEQ) within the applicable laws.
• Financial Management – Proactive and transparent financial management of all aspects of the Contract Agreement. Monthly review and report on the SI operational budget, assistance to SI in creating the opex and capex annual budget, management of the TFS contract budget and reporting to the TFS Operations Executive, adherence to the TFS and SI approvals limits of authority and separation of duties in relation to purchase order creation, purchase order approvals.
• Manage the cleaning, canteen, hygiene, waste, pest, security, landscaping and transport services
• Management of the sub-contracted service and ensure operational reports are provided to you monthly – Proactive management of the services, weekly inspections of their areas and service delivery.
• Project management and Churn Management – Proactive management of small churn, moves and changes and provide proposals for TFS to manage the larger projects.
• Monthly Reporting to Client:
• Operational summary of service delivery

Financial management

• Helpdesk Report: Planned preventative maintenance tasks for hard and soft services, proactive tasks and reactive response times
• H&S: Incident/accident reports, risk identified, permits to work issued, H&S building inspection, H&S tools inspection etc
• Plan ahead – next month’s planned tasks, projects etc
• Skills and Competencies    
• Human Resource management and IR skills
• Negotiating skills

Time Management Skills

• Excellent oral and written communication skills
• Supplier/Sub-Contractor management
• Hospitality and customer centricity
• People Management skills
• Leadership skills
• Project Management skills

Presentation skills

• Good understanding of SLA’s and Management contracts
• Working knowledge of equipment, materials and supplies used in facilities management

Qualifications    

• Matric
• Hospitality and/or Facilities Management Diploma or Degree or equivalent
• Computer literate on MS Office packages – MS Word, Outlook, Excel
• Project Management
• Minimum 5 years’ experience in a similar environment
• Budget Management
• Project Management
• People Management
• Conflict Management
• Workplace Management
• Coaching and mentoring
• Supply Chain Management

go to method of application »

About Us    

• As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people – the heart of Tsebo – is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. DOWNLOAD OUR ONE-PAGER to find out more about who we are in a nutshell.

Duties & Responsibilities    

• Best allocate the resources of the contract to achieve maximum cleaning output. Where the SLA stipulates resource requirements, these must be adhered to.  Output-based contracts must be managed efficiently.
• Ensure consistently high service standards are maintained for all services in scope with regular site visits and inspections.
• New units to be opened according to company policies and procedures and Tsebo standards are implemented within a three-month period.
• Unit closures to receive proper service until the last trading day and all processes relating to staff, equipment, billing, and costs are attended to within the month of closing.
• Contract retention through maintaining excellent service standards, identifying, and mitigating the risk of cancellation and building strong client relationships with key client contacts.
• Ensure that cleaning methodology are strictly adhered to in line with company policies, quality programmes and legislation.
• Managing company assets by performing monthly spot checks on high value items. When checking assets ensure that equipment is kept in a good condition and repaired and serviced when required.
• Ensure that training is scheduled for all staff in your portfolio to equip and empower them to perform their duties. This includes regular on-the-job training sessions performed by your team of managers.
• The upkeep of all unit files kept at unit level and notice boards as set out in TCHS Policy and Procedure file.
• The upkeep of the unit master file (Business Information File) kept at Head office, by submitting all changes (upsells/down sells/scope changes) timeously to the finance department thus ensuring that an updated sample roster is available in the Business Information File.
• Delivery of chemicals and consumables to sites may be a requirement.
• Delivery of pay slips monthly to sites.
• Regular client meetings with at least one formal documented client meeting per month to ensure client needs are understood and expectations are met.
• Responding to clients and management request timeously and providing necessary action required.
• Ensure monthly completion of reports required for specific services as agreed with clients. This may include hygiene consumption reports, cleaning inspection and walk about reports, reports on training performed, reports on client maintenance matters that were reported by cleaning management and/or completion of client monthly surveys.  It may also include client specific requirements.
• Responsible to effectively communicate and filter company information to contract managers who needs to filter down to their staff.
• All unit staff making use of the biometric system should ensure that the biometric system is in use and managed according to the set requirements. Project managers must ensure adherence to this.
• Project managers are responsible to approve salaries for their units and to actively monitor labour/turnover ratios per contract.
• Project managers are responsible to ensure that contract managers and supervisors abide by the company disciplinary code and that this is consistently applied.
• Project managers are responsible to represent the company during ccma cases and union meetings as required.
• To hold regular performance appraisals with all management staff reporting to you, identify areas for development and training needs.
• Actively participate in succession planning on an ongoing basis by identifying and developing talent.
• Ensure that all OHS act (Occupational Health and Safety) requirements are adhered to for site specific requirements in line with company policies, quality programmes and legislation. 
• Ensure each unit is operating within the budgetary guidelines with reference to labour, capital asset depreciation and maintenance, chemical and consumable spent and other expenses.
• Ensure that only accredited suppliers and approved products are used.
• Compile accurate budgets and forecasts in line with company deadlines.
• Actively manage unit leave liability and leave plans according to company policies and targets. Check that leave balances reflects correctly on the company reports.
• Continually identify potential of additional business within existing contracts and One-off cleaning opportunities.
• Ensure all rechargeable and overtime work is authorized and billed to client timeously and within the month.
• Ensure debtors collection is in line with contractual agreements.
• Follow correct approval process for procuring capital expenditure, high value repairs and maintenance and ensure units order chemicals and consumables as per agreed process.

Skills and Competencies    

• Leadership skills
• Attention to detail and sense of urgency.
• Problem solving experience.
• Able to work under pressure.
• Be flexible and adaptable.
• Should be able to work independently. 
• Understand Hygiene principles and knowledge of company policies and procedures.
• Good understanding of scheduling of staffing and assign tasks productively to each position to achieve an output standard according to site specific sla’s.
• Business management principles, including proven financial skills.
• Strong people skills and knowledge or Industrial relations.
• Strong on client relationships and strong communication skills.

Qualifications    

• Minimum Matric / Grade 12
• Relevant tertiary qualification and/or equivalent experience.
• Knowledge of legislation relevant to the Cleaning, Hygiene and Pest Control industry.
• Must have a valid driver’s license and own reliable vehicle. 
• Minimum of 5 years’ experience in a similar environment on middle management level.
• Experience in managing large compliments of people and a large client portfolio.

CLOSING DATE: October 31st, 2025

go to method of application »

Duties & Responsibilities    

• Operational Delivery:
• Review visitor and client arrivals for the day
• Attend to special arrival and meeting room requirements
• Provide information about amenities, area and venues
• Ensure that all visitors sign the visitor's register, visitor slip only to be signed by the host.
• Anticipate client needs and build rapport with clients
• Offer assistance with certain tasks (e.g. taking messages, catering requirements, etc)
• Offer assistance with meeting room technical requirements.
• Ensure compliance with health and quality standards
• Liaise with Facilities Manager to oversee, monitor and ensure costs are contained within budgets (OPEX and CAPEX).
• Review and report on monthly variance reports.
• Ensure compliance with TFS policies and procedures related to financial management, controls and expenditure authorization levels.
• Monitor & report all building maintenance work orders on a daily basis
• Ensure all requests to purchase followed by a quotation.
• Ensure all suppliers submit invoices timeously with service reports where necessary.
• On satisfactory completion of job or delivery, request an original invoice and ensure it logged on a spreadsheet.
• Adhere to cut off dates stipulated by TFS and the client. Liaise with TFS finance team on payments to suppliers
• Liaise with TFS Managers to ensure all contract documentation is maintained and updated
• Ensure leave forms are captured on the system
• Ensure ongoing implementation of TFS’s quality management system known as IMS for all policies and procedures related to Quality, Environment and Health & Safety
• Supplier management and payment reconciliations are up to date to avoid suspension of services
• Communicate terms of trade to suppliers to ensure compliance whenever required
• Obtain statements from suppliers, do reconciliations before it is forward to TFS HQ finance
• Oversee day to day running of all Soft & Technical Services
• Monitor certain technical equipment such as the generator and UPS system
• Carry out random walk around with or without suppliers.
• Carry out formal and informal supplier review with management of supplier.
• Manage stock and carry out weekly stock takes
• Contractual Delivery:  
• Ensure all TFS financial policies and procedures are complied with.
• Ensure that where services are recovered internally the appropriate information, controls and systems are in place are adhered to.
• Customer Focus:
• Work with teams to develop and maintain a customer-focused attitude toward activities, concentrating on those that most strongly contribute toward improving customer lifetime value.
• Interact with client to provide and process information in response to inquiries, concerns and requests about products and services.
• Conduct client satisfaction surveys to ensure clients are satisfied with the products and services.
• Keep up to date with business developments and strategic objectives within the environment.
• Provide advice on general changes and compliance within the workplace management framework when required.
• Work with processes and procedures in such a way that operational efficiencies and performance are enhanced.
• Attend to and resolve all customer queries timeously or escalate when necessary.
• Follow up and follow through on all escalated queries timeously.
• Manage conflict.
• Reporting:
• Prepare monthly reporting within set timeframes for distributing to the relevant parties.
• Update and maintain all relevant records
• Compile and prepare stats as and when required by your manager

Code of Conduct:

• Undertake such other responsibilities as directed by Management that will drive sustainability.
• Work in a flexible way when the occasion arises so that tasks, which are not specifically covered in the job description, are undertaken.
• Take responsibility for one’s own performance.
• Promote TFS’s & TFS’s image and corporate citizenry through deliberate and co-ordinated activities.
• Adhere to the TFS’s Safety, Health, Environmental and Quality (SHEQ) Management System’s Policies & Procedures as applicable to this position.
• Ensure TFS ethical values are adhered to.

Skills and Competencies    

• MS Office Suite
• Knowledge of equipment, materials and suppliers used in facilities management.
• Good understanding of the utilisation of the INFO system.
• Proficiency in English; knowledge of additional languages is a plus
• A customer-oriented and professional attitude
• Outstanding communication skills
• Excellent organizational and time-management skills
• Hospitality and customer centric focus.
• Bilingual
• Knowledge and understanding of SLA
• High degree of computer literacy (MS Word, Power Point, Excel)
• Excellent report writing skills
• Problem solving and Analytical Skills
• Financial and business acumen
• Emotional Intelligence: ability to work with colleagues who have different ways of behaving and interacting.
• Resilience: ability to cope with setbacks.
• Ability to work unsupervised and within a team.
• Self-disciplined, motivated, energetic self –starter with an exemplary work ethos.
• Capability to interact with both internal and external customers at all levels.
• Ability to maintain confidentiality.
• Attention to detail with a methodical and structural approach.
• Results focussed and professionalism
• Ability to multitask
• Ability to follow established procedures.
• Ability to work under pressure.
• Project a professional and competent image at all times when on duty.
• Customer centricity.
• Ability to deliver high quality and proactive service to internal customers
• Ability to effectively manage systems.
• Ability to use own initiative and to operate with no management support when required

Qualifications    

• Grade 12
• A building/facility qualification or experience would be an advantage
• Computer literacy on MS Office and Infor EAM.
• Valid Driver’s licence
• Minimum 3 years’ experience in a similar environment

CLOSING DATE: NOVEMBER 3RD,2025

go to method of application »

Duties & Responsibilities

• Operational Delivery:
• Assist the Handyman with general repair and maintenance of all building related issues.
• Ensure that all jobs are carried out in a safe and competent manner.
• Clean-up work area on completion of a job.
• Ensure the workshop is kept clean and clear at all times.
• Tools are to be looked after and maintained in a good working condition
• Carry out any duties as required and instructed by the Handyman
• To provide support with regard to reactive and proactive maintenance and planned preventative maintenance.
• Ensure all work is carried out in accordance with the OHS Act requirements
• Ensure work areas are in a clean and tidy state when the work is completed
• Ensure preparations of the PM documents and Jobcards are printed out and ready
• Ensure the workshop is clean and representable at all times.
• Assist the PIC with the vehicle check sheets.
• Ensure the vehicle is clean at all times.
• Customer Focus:
• Work with teams to develop and maintain a customer-focused attitude toward activities
• Interact with clients to provide and process information in response to enquiries, concerns and requests about services
• Work with processes and procedures in such a way that operational efficiencies and performance are enhanced
• Attend to and resolve all client queries timeously or escalate when necessary
• Follow up and follow through on all queries timeously
• Manage any conflict
• Reporting:
• Update and maintain all relevant records as requested
• Code of Conduct:
• Work in a flexible way when the occasion arises so that tasks, which are not specifically covered in the job description, are undertaken
• Take responsibility for one’s own performance
• Promote TFS’s & Clients’ image and corporate citizenry through deliberate and co-ordinated activities
• Adhere to the TFS’s Safety, Health, Environmental and Quality (SHEQ) Management System’s Policies & Procedures as applicable to this position

Skills and Competencies    

• Knowledge of equipment, materials and suppliers used in facilities management.
• Have a good knowledge of machine tools, general maintenance.
• Negotiating skills
• Time Management Skills
• Supplier/Sub-Contractor management
• Experience with plumbing, carpentry and electrical systems required
• Excellent facility with common hand and power tools
• Familiarity with building layouts and infrastructures
• Hospitality and customer centric focus
• Emotional Intelligence: ability to work with colleagues who have different ways of behaving and interacting
• Resilience: ability to cope with setbacks
• Ability to work unsupervised and within a team
• Self-disciplined, motivated, energetic self-starter with an exemplary work ethos
• Capability to interact with both internal and external customers at all levels
• Ability to maintain confidentiality
• Attention to detail with a methodical and structural approach
• Results focussed and professionalism
• Ability to multitask
• Ability to follow established procedures
• Ability to work under pressure
• Project a professional and competent image at all times when on duty
• Customer centricity
• Qualifications    
• Grade 10
• NQF Level  2
• Minimum 2-5 years’ experience in a similar environment

CLOSING DATE: OCTOBER 31ST,2025

go to method of application »

Duties & Responsibilities    

• Operational Delivery:
• Carry out basic HVAC/Airconditioning and Air handling equipment repair and maintenance of all building related issues as directed by the HVAC Technician and/or Technical Manager
• Provide call out and standby services on demand in/out of operational hours when required
• Ensure that all jobs are carried out in a safe and competent manner
• Clean-up work area on completion of a job. Ensure the workshop is kept clean and clear at all times
• Ensure that all Work Orders are completed prior to submission to the line manager
• Proactively log any HVAC/Airconditioning and Air handling equipment maintenance issues you identify at the TFS Helpdesk
• Tools are to be looked after and maintained in a good working condition
• Carry out any duties as required and instructed by your direct line manager/supervisor.
• To provide support with regard to reactive and proactive maintenance and planned preventative maintenance on HVAC/Airconditioning and Air handling equipment
• Undertake documented inspections, as notified by your direct HVAC Technician or Technical Manager
• Undertake proactive quality inspections of the site and log any issues identified with the TFS Call Centre
• Undertake proactive and reactive maintenance tasks and repairs. Undertake planned preventative maintenance tasks
• Carry out inspections in relation to OHS Act requirements and ensure all work is carried out in accordance with the OHS Act requirements
• Escort and oversee sub-contractors where necessary and ensure all works are carried out in accordance with OHS Act requirements
• Ensure all sub-contractors leave the area in a clean and tidy state when the work is completed and ensure the sub-contractors remove their rubbish and waste from site once the work is completed.
• Monitor all associated instrumentation and respond to results to active optimal operation.
• Restart and operational verification of systems affected by HVAC/Airconditioning and Air handling equipment disruptions.
• Monitor all associated instrumentation and respond to results for active optimal operation.
• Service Delivery Management:
• Comprehensive maintenance, repair and operation of all components, structures and grounds associated with the site HVAC/Airconditioning and Air handling equipment systems.
• Ensure performance requirements are met (SLA’s and performance management)
• Maintain an accurate record of all maintenance documentation, warranties, licences
• Ensure the safety and maintenance of all assets and equipment.
• Establish and maintain a good working relationship with the Client and Tsebo management Teams.
• Collaborate with suppliers, and contractors to ensure customer needs are met.

Skills and Competencies    

• Knowledge of HVAC/Airconditioning and Air handling equipment, materials and suppliers used in facilities management.
• Must have experience in the following central plant & Split Unit brand names: Samsung, Alliance, Gree, including LG’s, York, large: Walk-In Fridge/Freezers units, Heat Pumps systems & Extraction units. This should include other well-known brands support & repair.
• Be able to diagnose and repair system and reticulation related faults.
• Have an above average knowledge of engineering machine tools, general maintenance.
• Time Management Skills
• Experience with electrical systems required
• Familiarity with building layouts and infrastructures
• Hospitality and customer centric focus
• Qualifications    
• Matric
• Minimum of NQF Level 4 – HVAC Certification/qualification or equivalent, or studying toward a Trade Test
• Minimum 3 – 5 years’ HVAC/Airconditioning and Air handling equipment experience in a similar corporate environment

go to method of application »

 Duties & Responsibilities    

• Engineering Operations: 
• Ensure tha all plant, Equipment and Engineering infrustructure within the data centre is properly operated and maintained.
• Execute the planned maintenance programme startegy to ensure business continuity incurs minimum downtime
• Proactively manage the maintenance process and identifying potential equipment / asset failure or problems
• Investigate Plant or equipment failure to establish root cause and recommend corrective actions
• Manage the planned preventative maintenance process and ensure that all work is carrie out as per the planned maintenance.
• Provide recommendations and where necessary ovrsight to re-active maintenance work to ensure that all work is carried out as per the work order and or specifications and that quality standards are maintained.
• Ensure outputs of SLA and Management Contract are maintained
• Supervise re-active maintenance work to ensure that all work is carried out as per the work order and or specification and that qualiity standards are maintained.
• Supplier Managemen
• Manage supplier reactive and planned maintenance work to ensure that all work is carried out as per the work order.
• Occupational Safety and Environment Management
• Ensure that all activities conducted comply with legislative requirements and/ or bank standards
• prepare permits to work
• prepare work methodbstatement
• ensure safety meetings are held within the department and record kept
• Financial Management
• Assist in the compilation of the 10 year life cycle asset replacements programme
• Evaluate and approve quotation as requested
• Adhere to financial controls and procedures
• Human Resource Management
• Manage staff perfomamce within company guideline and requirements of the LRA.
• Manage staff activities to ensure acceptable quality of remedial / corrective maintenance is provided.
• Ensure appropriate training needs of staff are identified and commited to a training programme
• Source and provide staff with PPE and stools Endure staff induction programme include critical SHE training, tool usage and safe lock out and working practices.
• Procurement
• Identify spares and consumables which are required and procure taking into account costs.
• Manage minimum stock levels.
• Risk and Compliance
• Enfoce compliance with all applicable regulations and standards with regards to the critical infrustructure with Data Centre Environmens.
• Enforce and manage OHS compliance at all times and deal with any unsafe behavior appropriately.
• Ensuring taht all Tsebo and clients regulatory training is completedin aacordancewith Tsebo and the Clients requirements.
• Provide Technical input to the Risk Management Strategy by identifying, reporting.

Skills and Competencies    

• Good knowledge of all electrical fittings and fixtures and the maintenance and repair thereof.
• Knowledge of UPS & power clean installation.
• Project and resource management skills.
• Theoretical & practical technical skills on electrical installations.
• Theoretical and practical technical skills for aircon operations.
• Good knowledge of Occupational Health & Safety Act.
• Be familiar with safety, fire and emergency procedures.
• Good knowledge and understanding of PPP model and the PPP Agreement.
• Understanding of Industrial Relations, Human Resources Management and disciplinary requirements.
• Must have a good understanding of SLA’s and contractor management.
• Good Reporting Skills.

Qualifications    

• Electrical/Mechanical Engineering qualification (NQF 6).
• Must be eligible to register with Department of Labour as the Responsible person in charge of machinery
• 5-10 years Technical Facilities/Properties Management Experience.
• Experience in the management of Technical Services of a large complex or multiple properties are essential.
• Experience in producing reports, stats and proposals for clients.
• Budgeting and cost control experience.
• Computer Literate MS Office (MS Word, MS Excel, SharePoint, MS Outlook).
• Must be familiar with Building Management Systems.
• Specialist Skills and Knowledge

CLOSING DATE: OCTOBER 31ST,2025