Top Jobs at Ignition Group

• The Power Platform Analyst will support, enhance, and maintain the organisation’s Microsoft 365 and SharePoint environment, improving workflows, enabling self-service solutions, managing SharePoint sites and permissions, and building low-code automation using Power Platform tools. This role is open to remote-based applicants.

Job Description
Stakeholder Engagement

• Work closely with business stakeholders to understand processes, challenges, and information-flow requirements.
• Translate business requirements into practical SharePoint or Power Platform solutions.
• Support users across all departments by providing guidance, training, and best practices.
• Facilitate continuous improvement by identifying opportunities to streamline workflows and enhance governance.

Design, Development & Support

• Design, build, and maintain Power Automate workflows, Power Apps forms, and SharePoint Lists/Libraries.
• Configure and maintain SharePoint Online sites, permissions, pages, and content structures.
• Develop simple automation, data integrations, and reporting dashboards using Power BI (advantageous).
• Support the lifecycle of solutions: testing, deployment, documentation, training, and ongoing optimisation.
• Monitor platform health, usage, and permissions to ensure stable, secure, and compliant operation.
• Troubleshoot issues and provide second-line support to departments using Power Platform or SharePoint solutions.
• Assist with governance, auditing, and content lifecycle management (retention, ownership, permissions review).

Job Requirements

• Practical experience building Power Automate workflows and Power Apps (canvas apps essential).
• Strong knowledge of SharePoint Online: site administration, lists, libraries, permissions, and content structure.
• Ability to analyse processes and translate them into structured workflows or applications.
• Understanding of Microsoft 365 ecosystem (Teams, OneDrive, Entra ID/Azure AD basics).
• Strong communication skills, able to bridge the gap between business and technical users.
• High attention to detail and ability to work with structured data.
• Ability to produce user documentation, SOPs, and training material.
• Ability to work under pressure and manage multiple requests.

Advantageous

• Power BI report creation
• PowerShell basics
• JSON formatting for advanced SharePoint views
• Understanding of governance, compliance, and auditing within Microsoft 365

Education and training

• IT-related degree, diploma, or equivalent experience.
• Microsoft certifications (e.g., PL-100, PL-200, MS-700) beneficial but not required.

Experience

• 1–3 years’ experience working with SharePoint Online or Power Platform in a support or analyst capacity.
• Hands-on experience building workflows or applications using Power Automate / Power Apps.
• Experience training business users and gathering requirements.
• Exposure to Microsoft SQL Server or data concepts advantageous.
• Experience working within Agile or iterative delivery environments beneficial.

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• The Senior Product Manager owns complex, high-impact product areas within our fintech, telco, and digital ecosystem portfolio. This role is accountable for defining product strategy, shaping end-to-end customer journeys, and delivering measurable business outcomes in a regulated, multi-stakeholder environment.

Job Description
Product Strategy & Vision

• Define and own product strategy and roadmap aligned to business objectives and strategy.
• Identify and prioritise opportunities that drive growth, efficiency, and customer value across interconnected products and platforms.
• Balance short-term delivery with long-term strategic investments.
• Translate business objectives into clear product outcomes, success metrics, and investment opportunities.

Customer, Market & Problem Discovery

• Deeply understand customer needs, behaviours, and pain points through qualitative and quantitative research.
• Partner with UX and Data teams to define problem statements and validate solutions.
• Analyse market trends, competitor offerings, and emerging technologies to inform product direction.
• Identify unmet needs and ecosystem-level opportunities across product verticals.

Road-mapping & Prioritisation

• Own and maintain outcome-based roadmaps that balance customer value, commercial impact, and technical constraints.
• Prioritise initiatives using data, customer insights, and strategic fit.
• Manage dependencies across teams, platforms, and external partners.
• Clearly communicate roadmap changes, trade-offs, and rationale to stakeholders.

Delivery & Execution

• Define clear product requirements, hypotheses, and acceptance criteria.
• Ensure timely, high-quality delivery while navigating regulatory and technical complexity.
• Actively manage risks, assumptions, and delivery constraints.

Journey Ownership & Optimisation

• Own end-to-end customer journeys across onboarding, payments, servicing, and ecosystem integrations.
• Define success metrics (e.g. activation, conversion, retention, compliance completion).
• Monitor live performance using analytics and customer feedback.
• Drive continuous optimisation through experimentation, iteration, and learning.
• Leverage AI, automation, and emerging technologies to enhance product capabilities and customer experiences.
• Identify opportunities for intelligent, predictive, or personalised experiences.

Stakeholder & Commercial Management

• Engage and influence stakeholders across business, technology, risk, and commercial teams.
• Translate complex product topics into clear narratives for senior and executive leadership forums.
• Support commercial modelling, business cases, and investment decisions.
• Manage third-party and ecosystem partner dependencies where applicable.

Data, Metrics & Decision-Making

• Define and track product KPIs and OKRs aligned to business outcomes.
• Use data to inform prioritisation, measure impact, and course-correct decisions.
• Partner with data and analytics teams to uncover insights and validate assumptions.
• Ensure decisions are evidence-based and outcome-focused.

Governance & Compliance

• Ensure products meet regulatory, risk, and compliance requirements (e.g. KYC, PCI, AML, POPIA).
• Partner with Risk and Compliance teams to balance usability with regulatory obligations.
• Contribute to continuous improvement of product operating models, processes and standards.

Job Requirements

• Degree in a relevant field such as Computer Science, Engineering, Information Systems, Business, Economics, or a related discipline.
• Formal Product Management related training or certification
• Agile delivery certification or demonstrable experience working in agile, cross-functional product teams.
• Additional training in data analysis, financial modelling, or design thinking considered advantageous.
• Equivalent practical experience will be considered in lieu of formal qualification

EXPERIENCE

• 5-8+ years’ experience in Product Management, ideally within fintech or complex digital B2C product.
• Experience designing or managing payment-related products or flows is advantageous.
• Proven experience owning and scaling customer-facing digital products.
• Experience working in regulated environments.
• Excellent communication, stakeholder management, and decision-making skills.
• 3 - 5 years’ experience in a similar role with B2C product management experience

KNOWLEDGE, SKILLS & ATTRIBUTES

• Strong product strategy and delivery skills, translating business goals into clear product roadmaps
• Data-driven decision maker with strong analytical and commercial acumen
• Excellent communicator, able to influence senior stakeholders and explain trade-offs
• Highly organised, managing complex priorities across multiple teams
• Comfortable in fast-paced, ambiguous and regulated environments
• Customer-centric mindset with a track record of measurable product outcomes
• Collaborative team player across Product, Tech, UX, Data and Commercial functions
• Confident influencer who drives alignment without formal authority
• Experience with modern product, analytics and experimentation tools
• Awareness of emerging technologies, including AI and automation