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Position Overview: 

• We are looking for a skilled Pastry Chef, with a passion for chocolate, to join our team. Whether you are a recent graduate or have a bit of experience under your belt, this is a fantastic opportunity to grow your skills and work with a talented team of chocolatiers. You will have the chance to learn from experienced professionals while contributing fresh ideas and energy to our chocolate creations.

Key Responsibilities:

• Prepare and present a variety of pastries and desserts using high-quality chocolate, following Jack Rabbit’s signature recipes and standards.
• Explore new pastry and chocolate combinations, bringing creativity and innovation to the team.
• Maintain cleanliness and organisation within the kitchen and pastry section.
• Work closely with the production team to assist with large-scale chocolate-based recipes.
• Help with the preparation, baking, and decoration of pastries for retail and wholesale orders.
• Support the creation of seasonal and special product lines.
• Ensure adherence to food safety regulations and quality control processes.
• Stay up to date with the latest trends in pastry and chocolate, and share your new ideas with the team.
• Use Culinary Equipment correctly and efficiently
• Report production on a daily basis
• Must be flexible and willing to work under pressure

Required Skills & Experience:

• A strong passion for pastry making and working with chocolate.
• A creative mindset with a willingness to experiment and try new techniques.
• Some experience in a pastry kitchen is ideal, but recent graduates are encouraged to apply.
• Strong attention to detail and a commitment to producing high-quality products.
• Ability to work in a fast-paced environment and manage your time effectively.
• A positive, proactive attitude and eagerness to learn and grow within a team.
• A culinary qualification or equivalent experience is desirable, but not essential.

Desirable Attributes:

• Previous experience in a chocolate-focused kitchen or pastry environment is a bonus, but not a requirement.
• A passion for experimenting with flavours, textures, and chocolate applications.
• A team player with a strong work ethic and a willingness to support others.

Working Hours:

• Monday to Friday: 08:00 – 17:00.
• Overtime may be required during peak periods or when large orders need to be shipped, with prior notice provided.

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Job Description

• The Business Exchange is seeking a highly organised, administration-focused and service-driven Reception & Office Administrator to manage the daily operations of one of our premium business centres. This role is central to ensuring a world-class experience for all tenants, visitors and clients
• As a premium brand ambassador, the Reception & Office Administrator will oversee the full spectrum of front-of-house and office operations — from reception and client engagement to administration, facilities coordination, and directing cleaning staff to maintain the highest standards of presentation.

Key responsibilities

Reception and client management

• Maintain a neat, professional front-of-house experience
• Greet and assist guests in a courteous and efficient manner
• Manage all incoming calls and messages, ensuring accurate routing and follow-up (for both tenants and the company)
• Handle deliveries and visitor queries
• Act as the first point of contact for tenant support and operational needs
• Maintain a professional, service-oriented environment at all times
• Administrative & operational oversight
• Perform a wide range of administrative duties to ensure smooth day-to-day centre operations
• Oversee and direct cleaning staff as needed to ensure the centre is always spotless and client-ready
• Maintain attendance registers and emergency procedures
• Track revenue, occupancy, and tenant-related charges
• Escalate issues to appropriate departments and maintain tenant satisfaction
• Support tenant onboarding and offboarding processes

Boardroom & hospitality coordination

• Manage bookings, readiness, and cleanliness of boardrooms
• Perform pre- and post-use inspections and report any issues
• Coordinate with the Hospitality team for seamless meeting experiences
• Report staff absences and assist with daily coordination

Sales & client support

• Conduct viewings for potential tenants when required
• Actively contribute to occupancy management and lease tracking
• Maintain professional conduct during all client interactions

Stock & supplies management

• Maintain tight control over centre stock and supplies
• Prevent misuse and ensure timely restocking
• Keep accurate inventory records

Compliance & facilities

• Ensure the centre complies with internal policies and procedures
• Oversee maintenance, repairs, and IT issues
• Coordinate with internal departments for seamless operational flow

Requirements

Minimum qualifications

• Grade 12 certificate
• Diploma or Degree in Communications, Client Relations, Business Administration, or related field

Experience and skills

• 6–10 years’ experience in a reception, office administration, or centre operations role
• Strong administrative and organisational background with proven multitasking ability
• Experience managing cleaning or hospitality staff
• Strong proficiency in Microsoft Office and Google Suite
• Experience managing technical equipment (projectors, conferencing tools, etc.)
• Proven ability to manage busy operational environments

Advantageous experience

• Previous property or hotel industry experience
• Familiarity with tenant leasing and space management
• Conflict management and tenant relationship handling

Behavioural competencies

• Professional appearance and conduct
• Exceptional communication skills (verbal and written)
• Highly organised, proactive, and dependable
• Strong attention to detail and administrative accuracy
• Positive, service-oriented mindset
• Ability to plan, prioritise, and multitask effectively
• Strong sense of accountability and responsibility