In 1976, 9 independent trucking companies and a business developer joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world’s 5th largest supplier of global solutions within transport and logistics. Today, we add value to our customers’ entire supply chain by transporting, storing, packaging, re-packaging, processing and ...
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Main Purpose of The Role:
- Processing of export documentation
Minimum Requirements:
- At least 3 years experience as export controller in air freight exports
- CargoWise1 or similar systems
- Processing of AWB's, SAD500's, and all related export documentation
- Understanding of industry and related job requirements for freight forwarding.
- Geographical knowledge and familiar with airline routines and capabilities
- Strong organizational & persuasive skills
- Ability to liaise effectively with clients, both telephonically and via e-mail.
- Willingness to work overtime and weekends
- Detail orientated and ability to work under pressure.
- Ability to lead.
- Own transport required
Added advantages:
e.g. Skills / Competencies / Other
- Strong communication and relationship building skills, both verbally and written
- Ownership and self motivation, to ensure any challenge is addressed immediately
- and resolved as soon a possible.
- Ability to work under pressure.
- Positive outlook and team player
- Results, quality and detail driven.
- Self-confident and resilient.
Qualifications:
- Matric (essential)
- Tertiary qualifications will be of advantage.
Computer packages
- Office 365 (Teams, OneNote, Forms, Outlook), MS Word, Excel, PowerPoint, Outlook (Intermediate to Expert skills)
- CargoWise1 or similar system (will be an advantage).
Duties and Responsibilities:
Duties and responsibilities (daily, weekly, monthly) will include, but not be limited to:
- Processing / issuing of all export documentation : AWB, SAD, Phytosanitary certificate, PPECB, COO's, etc.
- Airline bookings as per rate agreements
- Liaising with clients via e-mail, and telephonically
- Maintaining of bookings lists
- Daily tracking of shipments
- Updating clients on status of shipments
- Daily shipment / warehouse planning
- Liaising with warehouse i.t.o. deliveries / collections
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Tertiary Qualification(s)
- Essential: Bachelors Degree in Engineering (preferably Industrial Engineering)
- Advantage: Postgraduate qualification
- Additional Computer Skills
- Level: Advanced
- All Microsoft 365 packages (incl. Power BI, Visio, Project)
- Additional: AutoCAD, Python, Statistical analysis package (similar to Minitab), Warehouse Management System (BlueYonder preferably)
- All Microsoft 365 packages (incl. Power BI, Visio, Project)
- Additional: AutoCAD, Statistical analysis package (similar to Minitab), Warehouse Management System (BlueYonder preferably)
Job-related Requirements
- Minimum of 5 years’ experience in Industrial Engineering within logistics environment.
- Proven experience in change management and transformation delivery
- Strong exposure to warehouse operations and WMS systems
- Strong analytical, problem-solving, and data interpretation capability
- Skills in working with contractors, from designing solutions to appointment of work and invoice management
Electives
- Experience in eCommerce / high-complexity warehouse environments
- Lean Six Sigma Black Belt certification (advantage)
- ERP / WMS system expertise
- Client-facing and solution design experience
- Project Management experience
- Strong stakeholder engagement and influencing skills
- Understand ASIB compliance regulations
- Willingness to travel between sites
MAIN PURPOSE OF THE ROLE
- Drive transformational change across Contract Logistics operations by leading high-impact operational excellence initiatives that deliver step-change improvements in productivity, cost, and service.
- This role goes beyond continuous improvement — it is a strategic change leadership position responsible for challenging existing ways of working, redesigning operational models, and embedding sustainable performance improvements at scale.
The BCM Manager will play a critical role in:
- Shaping and implementing the Operational Excellence agenda at site and beyond
- Delivering measurable value through structured transformation programmes
- Partnering with operations and clients to unlock performance in complex, high-volume environments
- Success in this role is defined by tangible, measurable outcomes — not activity:
- Sustained productivity and cost improvements
- A strong pipeline of value-generating improvement initiatives
- Full adoption and stability of new ways of working
- Trusted influence with operations, leadership, and clients
DUTIES & RESPONSIBILITIES
Role Overview
- The BCM Manager acts as a change catalyst and performance driver, taking ownership of operational transformation across site(s). The role combines engineering, data, and leadership to deliver real, lasting operational improvement.
You will operate at the intersection of:
- Operations
- Engineering
- Data & analytics
- Client engagement
Key Responsibilities
Transformation & Change Leadership
- Lead and embed structured change initiatives that fundamentally improve how the operation performs
- Challenge existing processes and drive adoption of new, more efficient ways of working
- Ensure changes are not only implemented, but fully adopted and sustained
Continuous Improvement Delivery (Value-Focused)
- Identify, prioritise, and execute high-impact improvement initiatives
- Build and manage a strong pipeline of Continuous Improvement Projects (CIPs)
- Quantify and track productivity gains, cost savings and service improvements
- Develop robust business cases with clear return on investment
Operational Optimisation
- Analyse end-to-end warehouse processes to identify inefficiencies and performance gaps
- Redesign workflows, layouts, and labour models to improve throughput and efficiency
- Address complexity and productivity erosion through data-driven interventions
Programme & Stakeholder Leadership
- Lead cross-functional teams (Operations, Engineering, IT, external partners) to deliver transformation outcomes
- Work closely with clients to co-create and implement innovative solutions
- Influence stakeholders at all levels — from shop floor to senior leadership
Contractor & Project Execution Management
Manage the full lifecycle of external contractor engagement:
- Solution design and scope definition
- Work allocation and execution oversight
- Cost control and invoice management
- Ensure delivery is aligned to quality, cost, and timeline expectations
Capability Building & Culture Change
- Build and lead a high-performing Operational Excellence capability within the site
- Directly manage and develop a team of junior engineers, graduates, and vacation students
- Provide structured coaching, mentorship, and performance guidance to ensure continuous growth and delivery
Create a strong talent pipeline by:
- Developing technical and problem-solving capability
- Embedding best practices in engineering and continuous improvement
- Providing hands-on exposure to real operational challenges
Establish a culture of:
- Ownership and accountability
- Data-driven decision-making
- Continuous improvement at all levels of the operation
Equip teams with the tools and mindset to:
- Identify improvement opportunities independently
- Lead and sustain their own improvement initiatives
- Operate with confidence in complex, high-pressure environments
Governance & Sustainability
- Ensure all initiatives follow a structured and disciplined change methodology
- Track post-implementation performance to guarantee sustained results
- Align all site-level initiatives with the broader national Operational Excellence strategy
What Good Looks Like
- A visible and quantifiable improvement in site performance within the first 6–12 months
- A well-managed pipeline of initiatives delivering consistent value
- Strong alignment between operations, engineering, and leadership
- Sustainable, standardised processes embedded across the operation
- Recognition as a trusted advisor by both internal stakeholders and clients
Profile We’re Looking For
- Thinks in systems, not tasks
- Challenges the status quo and drives change confidently
- Comfortable working in complex, fast-moving environments
- Strong ability to influence without formal authority
- Balances data-driven thinking with practical execution
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Main Purpose of The Role:
- To be part of New Business Commercial Team and champion New Business growth for DSV.
- To Protect, Grow and Innovate with regards to New Business Signed on.
Minimum Requirements:
- Minimum 3 years' external sales experience within clearing and forwarding.
Added advantages:
Skills & Competencies:
Technical & Commercial
- Strong understanding of Air & Sea freight forwarding products and services
- Proven ability to sell complex logistics solutions
- Solid commercial, negotiation, and financial acumen
Soft Skills
- Results-driven with a strong hunter mindset
- Excellent communication and presentation skills
- Relationship builder with stakeholder management capability
- Self-motivated, disciplined, and resilient
Qualifications:
- Matric (essential)
- Tertiary qualifications will be of advantage.
Computer packages
- Office 365 (Teams, OneNote, Forms), MS Word, Excel, PowerPoint, Outlook, Cargo Wise (will be an advantage).
- CRM systems
Duties and Responsibilities:
Duties and responsibilities will include, but not be limited to:
Business Development & Sales
- Identify and pursue new Air & Sea freight opportunities within target industries and trade lanes
- Develop and execute new business sales plans to achieve volume, revenue, and margin targets
- Build and maintain a strong sales pipeline through prospecting, networking, and referrals
- Lead customer negotiations, pricing discussions, and contract finalisation
- Drive cross-selling opportunities across DSV’s broader service offerings where applicable
Customer & Account Management
- Establish trusted, long-term relationships with key decision-makers and stakeholders
- Understand customer supply chain needs and propose tailored logistics solutions
- Ensure smooth onboarding and handover to operations, maintaining service excellence
- Proactively manage customer performance, retention, and growth opportunities
Market & Strategic Insight
- Monitor market trends, competitor activity, and customer needs within Air & Sea freight
- Contribute to sales strategy and vertical-specific initiatives
- Provide accurate revenue forecasting and reporting through CRM and internal tools
Internal Collaboration
- Work closely with Operations, Pricing, Customer Service, and Finance to deliver competitive and compliant solutions
- Ensure adherence to DSV policies, governance, and ethical sales practices
Key Performance Indicators (KPIs)
- New business revenue and gross profit
- Customer acquisition and pipeline conversion
- Margin quality and yield
- Retention of newly acquired customers
- Accuracy of forecasts and CRM discipline
go to method of application »
Main Purpose of The Role:
- To be part of New Business Commercial Team and champion New Business growth for DSV.
- To Protect, Grow and Innovate with regards to New Business Signed on.
Minimum Requirements:
- Minimum of 4 years’ Sales experience in Freight Forwarding
Added advantages:
Skills & Competencies:
Technical & Commercial
- Strong understanding of Air & Sea freight forwarding products and services
- Proven ability to sell complex logistics solutions
- Solid commercial, negotiation, and financial acumen
Soft Skills
- Results-driven with a strong hunter mindset
- Excellent communication and presentation skills
- Relationship builder with stakeholder management capability
- Self-motivated, disciplined, and resilient
Qualifications:
- Matric (essential)
- Tertiary qualifications will be of advantage.
Computer packages
- Office 365 (Teams, OneNote, Forms), MS Word, Excel, PowerPoint, Outlook, Cargo Wise (will be an advantage).
- CRM Sytems
Duties and Responsibilities:
Duties and responsibilities will include, but not be limited to:
Business Development & Sales
- dentify and pursue new Air & Sea freight opportunities within target industries and trade lanes
- Develop and execute new business sales plans to achieve volume, revenue, and margin targets
- Build and maintain a strong sales pipeline through prospecting, networking, and referrals
- Lead customer negotiations, pricing discussions, and contract finalisation
- Drive cross-selling opportunities across DSV’s broader service offerings where applicable
Customer & Account Management
- Establish trusted, long-term relationships with key decision-makers and stakeholders
- Understand customer supply chain needs and propose tailored logistics solutions
- Ensure smooth onboarding and handover to operations, maintaining service excellence
- Proactively manage customer performance, retention, and growth opportunities
Market & Strategic Insight
- Monitor market trends, competitor activity, and customer needs within Air & Sea freight
- Contribute to sales strategy and vertical-specific initiatives
- Provide accurate revenue forecasting and reporting through CRM and internal tools
Internal Collaboration
- Work closely with Operations, Pricing, Customer Service, and Finance to deliver competitive and compliant solutions
- Ensure adherence to DSV policies, governance, and ethical sales practices
Key Performance Indicators (KPIs)
- New business revenue and gross profit
- Customer acquisition and pipeline conversion
- Margin quality and yield
- Retention of newly acquired customers
- Accuracy of forecasts and CRM discipline
go to method of application »
Tertiary Qualification(s)
- Logistics / Supply Chain / CPIM / CSCP (MBA advantage)
- Additional Computer Skills
- Basic knowledge of SharePoint, and MS Visio will be advantageous.
- Basic knowledge of Warehouse Management Systems and ERPs (working knowledge of Red Prairie & SAP will be advantageous)
- Knowledge of Automotive production systems would be advantageous)
- MS Dynamics
Job-related Requirements
- -Level Negotiation Skills
- High business acumen and problem-solving Skills.
- Strategic thinking
- Excellent sales skills (Lions or equivalent)
- AND
- 10 years successfully selling complex logistics solutions (warehouse fine pick & distribution) to multi-national customers
ADDED ADVANTAGES FOR THIS ROLE:
- Understanding of Warehouse Management Systems, Automotive Production Systems, Lean, Co-ordinating and influencing diverse teams
- Experience in negotiating with clients at a director or C level.
- Experience working in the Automotive (Production / Aftermarket) and / or Consumer Retail or Technology sectors preferred
MAIN PURPOSE OF THE ROLE:
- Identify and source profitable, large scale, new business opportunities for DSV Solutions and develop and initiate a sales approach that results in closing new business opportunities to meet or exceed an individual target in support of the overall DSV Solutions New Business target.
- Drive New business growth in nationally and within our chosen verticals
- Manage the solutions design process to produce high quality proposals, profitable solutions that minimize the risk exposure to DSV. Act as the key liaison between DSV Solutions and the Customer.
- Build a long term / multi year pipeline to support long term Growth targets
- This is a Hunter role!
DUTIES & RESPONSIBILITIES:
- Exceed personal new business target within DSVs target verticals to contribute to the overall DSV Contract Logistics new business target.
- Manage the opportunity lifecycle to the opportunity closure.
- To develop compelling business value propositions for new business opportunities to meet growth targets within the DSV Contract Logistics Business Unit.
- Articulate DSV’s value to clients by using industry and DSV knowledge to develop clear value statements of DSV products
- Identification of sources of and calculation of quantified value creation for our client using the DSV offering
- To align specific client objectives with the overall DSV Contract Logistics objectives to ensure sustainable growth
- Translation of client strategy and tactical objectives into supply chain requirements
- Linking of client strategy and supply chain requirements to DSVs offerings and services
- To develop and maintain a multi-year, large scale, pipeline of new business opportunities over a defined timeline to ensure continuous growth
- Develop and manage a pipeline to grow the business in line with business expectations
- Ensure all opportunities are accurately and timeously recorded in MS Dynamics (CRM System) and that opportunities are progressed through the sales cycle.
- Collect all the data elements required to develop a detailed costed solution.
- To understand and align revenue targets with closing cycles of the business opportunities within the pipeline to ensure consistent growth and accurate forecasting
- To take ownership of the tender process to ensure successful sales.
- Tenders and RQFs completed on time according to client’s requirements
- Build and articulate the solutions design effectively
- Ensure DSV approval processes are followed, and standards met.
- Ensure QA of the final document (proof reading, all inserts, exec summary, etc.)
- To facilitate the successful implementation of the solutions sold, ensuring the revenue is realized.
- Solutions/services implemented according to what has been sold
- Client expectations met or exceeded
- Ensure implementation process is followed
- Ensure client sign-off of milestones
- Ensure effective communication between the client and DSV during the implementation phase.
go to method of application »
Tertiary Qualification(s)
- Logistics / Supply Chain / CPIM / CSCP
- Additional Computer Skills
- Basic knowledge of SharePoint, and MS Visio will be advantageous.
- Basic knowledge of Warehouse Management Systems and ERPs (working knowledge of Red Prairie & SAP will be advantageous)
- Knowledge of Automotive production systems would be advantageous)
Job-related Requirements:
- C-Level Negotiation Skills
- High business acumen and problem-solving Skills.
- Strategic thinking
- Excellent sales skills (Lions or equivalent)
- AND
- 3 years logistics sales experience. Contract Logistics sales experience would be an advantage
- Demonstrated track record of sales success.
ADDED ADVANTAGES FOR THIS ROLE:
- Understanding of Warehouse Management Systems, Automotive Production Systems, Lean,
- Co-ordinating and influencing diverse teams
- Experience in negotiating with clients at a director or C level.
- Experience working in the Automotive (Production / Aftermarket), Consumer Retail, Technology Verticals
MAIN PURPOSE OF THE ROLE
- Identify and source profitable new business opportunities for DSV Contract Logistics and develop and initiate a sales approach that results in closing new business opportunities to exceed an individual target in support of the overall DSV Contract Logistics New Business target.
- Drive New business growth in chosen verticals nationally.
- Manage the solutions design process to produce compelling, quality proposals. Act as the key liaison between DSV and the Customer.
- Build a long term / multi year pipeline to exceed long term Growth targets
DUTIES & RESPONSIBILITIES:
- Meet or exceed personal new business target with an acceptable profit and risk profile to contribute to the overall DSV Contract Logistics new business target.
- Manage the opportunity lifecycle to the opportunity closure.To develop compelling business value propositions for new business opportunities to meet growth targets within the DSV Contract Logistics Business Unit.
- Articulate DSV’s value to clients by using industry and DSV knowledge to develop clear value statements of DSV products
- Identification of sources of quantified value for our clients. To align specific client objectives with the overall DSV Contract Logistics objectives to ensure sustainable growth
- Translation of client strategy and tactical objectives into supply chain requirements
- Linking of client strategy and supply chain requirements to DSVs offerings and services. To develop and maintain a well-managed pipeline of new business opportunities over a defined timeline to exceed continuous growth targets
- Develop and manage a pipeline of at least a total value of 10x annual target
- Ensure all opportunities are accurately and timeously recorded in MS Dynamics (CRM System) and that opportunities are progressed through the sales cycle.
- Collect all the data elements required to develop a detailed costed solution.
- To understand and align revenue targets with closing cycles of the business opportunities within the pipeline to ensure consistent growth and accurate forecasting
- To take ownership of the tender process to ensure successful sales.
- Tenders and RQFs completed on time according to client’s requirements
- Build and articulate the solutions design effectively
- Ensure DSV approval processes are followed, and standards met.
- Ensure QA of the final document (proof reading, all inserts, exec summary, etc.)
- To ensure the successful implementation of the solutions sold, ensuring the revenue is realized.
- Solutions/services implemented according to what has been sold
- Client expectations met or exceeded
- Ensure implementation process is followed
- Ensure client sign-off of milestones
- Ensure effective communication between the client and DSV during the implementation phase
Method of Application
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