Top Positions at Vodafone Global Enterprise

Role Purpose/Business Unit:

• In this key role, you will be responsible for monitoring, maintaining and optimising events from Core Data Network elements that support Mobile and Enterprise services..
• The ideal candidate is a proactive professional with in-depth knowledge of Core Data Network with a strong background in real-time network operations, fault management, and incident resolution..
• Drive visibility on Core network elements and continuously evaluate incident handling process for improvement and optimisation.

Your responsibilities will include:

• Ensure high network availability, performance, and quality of service (QoS) through proactive monitoring and optimization.
• Perform real-time fault detection, troubleshooting and analysis for high priority Core network incidents during War rooms.
• Analyze KPI’s, alarms, and performance trends to ensure network stability and optimal performance.
• Support incident, problem, and change management processes according to ITIL standards.
• Provide technical guidance to NOC engineers and ensure proper documentation of all activities.
• Contribute to continuous improvement initiatives and automation of NOC monitoring tools.
• Analyse events using diversified tools to ensure proper process flow into fault management platform

The ideal candidate for this role will have:

• Degree /3 Year National Diploma in Elec Eng /IT  /Software Eng or related field. Essential
• Networking Certifications CCNP / CCNA/JNIP /ITIL. Advantageous
• Nokia /Ericsson/Huawei Core Certifications. Advantageous
• 5+ years work experience in Telecommunications or IT. Essential
• 3+ years work experience in Core Data Network /IP MPLS Network Elements. Essential
• Strong understanding of LTE / 5G architecture, signalling protocols and IP networking. Advantageous
• Experience in vendor-specific configurations and multi-vendor environments. Advantageous
• Knowledge of virtualization (NFV, VMware, OpenStack) and containerized core solutions (CNFs).Advantageous
• Strong understanding of network monitoring systems (e.g., NetAct,  ENM, Zabbix, Nagios, SolarWinds, Syslog, Kafka etc.).Highly Advantageous
• Familiarity with incident management tools (e.g., ServiceNow, Remedy).Advantageous

Core Competence:

• Critical Thinking and problem solving
• Analysing and decision making
• Communication and collaboration
• Innovation and creativity
• Leading supervising
• Customer centric

Closing date for Applications: 15 April 2026

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Role Purpose/Business Unit:

• The Branded Channel Specialist’ role is a hands on operational and tactical role that is responsible for driving sales, service performance and business model compliance across segments and branded channels within their specified area.
• The role is accountable for building and maintaining relationships with key stakeholders, which include trade and channel partners, the internal organisation and suppliers. The role is meant to effectively support branded retail in terms of operational excellence in sales, service and customer experience.

Your responsibilities will include:

Sales Management

• Drive target related growth of sales and revenues within the specified branded channel
• Third line escalation from trade partners (customer queries) – ECLO
• Manage the enablement of the sales processes across the branded Channel
• Ensure implementation and success of new products and services and identify opportunities to drive product awareness
• Monitor competitor activities and ensure gap closure through the development of competitor activity plans
• Find partnership opportunities to leverage on the expected KPIs
• Plan, organise and monitor activities to fulfil the required KPIs
• Ensuring all required training is completed by the stores in the channel
• Prioritizing customer experience in all activities carried through the branded channel 

Distribution and Marketing Management

• Manage the distribution points in terms of products and services in the correct channel segments
• Identify strategic marketing events to maximize profitability for areas of responsibility, and liaise with Marketing team to facilitate promotions, in-store planograms and recommend ATL marketing opportunities within the channel

Customer Experience Management

• Achieve the tNPS and NPS targets across all segments within the channel.
• In collaboration with Marketing, support and manage performance across branded channel distribution points/stores by analysing, scores/data and opportunities to improve the customer Experience
• Analyse, resolve and feedback on all regional customer issues 

Operations Excellence and Reporting

• Manage store operational compliance via associated systems and follow through with any non-compliance until rectified
• Drive Retail Spirit Beat completion and monitor actions taken to improve ways of working, culture etc.
• Ensure policies are adhered to across the branded distribution points/stores
• Ensure governance and adherence of retail operating model
• Plan, implement and manage recovery plans for underperforming stores within the dedicated branded stores 
• Measure, Analyse and Report on a monthly basis on key activities , findings , learnings and areas of improvement and identify opportunities to improve sales and service within the branded retail that will positively impacts revenues , market share and customer experience
• Provide executive management reports or other applicable or ad hoc reports that may be required
• Provide a range of reports to ensure that agreed SLA’s and performance are measured and monitored on an ongoing basis
• Support the implementation of all branded channel retail capabilities and ensure this is maintained at all time as part of BAU
• Complete all the required scorecards on branded channels on a monthly basis.

Relationship Management

• Engage and manage the relationships with various stakeholders – Vodacom Head Office, regional teams, suppliers and stores
• Negotiate and collaborate to achieve the best results outcome that positively impact customer experience (NPS/TNPS/Trade Partners, Retail Spirit Beat etc.)
• Implement people transformation initiatives in third parties where applicable
• Serve as the first point of contact for escalations assistance for Branded stores 

Training Management

• Ensure adherence of all branded stores to training requirements and that all training has been completed prior to rendering service
• Assist in training initiatives linked to knowledge gaps and new product introductions
• Drive and support Learning & development on all training initiatives that need to be implemented and monitor performance
• Ensure the trades’ knowledge levels are of the recommended standards - Identify Knowledge level gaps and book training accordingly.
• Drive seamless customer experiences. Provide insight and feedback about the customer journey and processes across all Branded channels to the Customer Insights team

Field Management

• Ensure that field targets are achieved via the associated system.
• Ensure the use of all applicable systems required to manage the branded channel e.g. Retail Cloud
• Drive Red Flag closures via the regional support structure and Head Office teams
• Adhere to weekly visits and monthly call cycle

Digital Management

• Ensure adherence and use of all digital capabilities, tools made available to render services and manage the adoption rate
• Adapt and embrace the use and implementation of digital system, process and/or innovative new technologies and solutions

The ideal candidate for this role will have:

• Matric / Grade 12
• 3 year commercial diploma or degree (NQF 6 or higher) or SAQA accredited equivalent
• 3-5 years relevant experience
• Work experience in the telecommunications industry (beneficial)
• Drivers Licence EBO – Essential
• Own vehicle (The successful candidate must have their own reliable vehicle and be willing to use it for business‑related travel - essential)

Core competencies, knowledge, and experience:

• Business/Operational environment within the Branded channel including Retail / Sale/ Service Industry
• SLA Management
• Strong planning, organising and multiskilling ability
• Effective conflict resolution and interpersonal skills
• Creative and innovative
• Excellent communication skills
• Analytical skills
• Problem solving and decision making
• Multiple stakeholder co-ordination
• Excellent follow up and follow through
• Good business acumen and ability to think holistically
• Customer centric and ‘can do’ culture
• Adapting and Responsive to Change
• Exposure to dealing with various audience and levels internally and externally
• Proven Sales and Marketing record

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 15 April 2026 

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Role Purpose/Business Unit:

• To provide advanced support and maintenance for our Core Network Cloud Infrastructure. This role requires strong technical proficiency, hands-on troubleshooting, and the ability to ensure the resilience, scalability, and performance of mission-critical telecom and cloud systems.

Your responsibilities will include:

Infrastructure Operations

• Perform advanced support and maintenance of core network cloud infrastructure (compute, storage, virtualization, orchestration).
• Ensure system availability, performance, and compliance with security standards.
• Conduct proactive monitoring, diagnostics, and performance tuning.

Incident & Problem Management

• Serve as the escalation point for complex technical issues.
• Lead root cause analysis and implement corrective/preventive actions.
• Provide clear incident reports and technical updates to stakeholders. 

Technical Expertise & Guidance

• Be a subject matter expert (SME) for cloud and network infrastructure technologies.
• Mentor junior engineers and share knowledge through documentation and technical sessions.

Operational Excellence

• Develop and maintain runbooks, SOPs (Standard Operation Procedure), and technical documentation.
• Champion automation, monitoring, and optimization initiatives.

Collaboration

• Work closely with cross-functional teams (engineering, support, security) to align infrastructure with business needs.
• Contribute to strategic projects such as migrations, upgrades, and capacity planning.

The ideal candidate for this role will have:

• Bachelor’s degree in computer science, Telecommunications, or related field (or equivalent experience).
• 5+ years of experience in core network/cloud infrastructure support (Essential)
• Minimum 2+ year experience in Core Network Applications (Essential)
• Working knowledge of Telco over cloud stack and core applications (Desirable)
• Understanding of networking protocols (IP/MPLS, BGP, OSPF, SDN)
• A good understanding of virtualization and containerization (VMware, OpenStack, Kubernetes)
• Proven track record in incident management and operational risk mitigation.
• A good knowledge and understanding of NFVi (Essential).

Core competencies, knowledge, and experience:

• Telecommunication Industry and current government telecommunication legislation as well as developments within ETSI/3GPP IETF and ITU-T.
• Telecom industry experience with large-scale cloud infrastructure.
• Relevant GSM Core applications.
• Voice Core, Mobile Convergence, NFVi, Orchestration and SDN.
• Telco over Cloud Infrastructure operating models.
• VIM/Hypervisor Design (KVM OpenStack, VMware etc).
• Business Acumen and Ethics.
• Computer Applications (MS Office).
• Engineering and Quality Standards.
• Knowledge of GSM,GPRS,UMTS, LTE,5GSA principles and protocols
• 3GPP and non 3GPP call flows.
• Communication (Verbal/Written)
• Technical writing and analysis
• Support
• Resilience
• Implement, Support vendor road maps
• Co-ordination
• Implementation.
• Service Orientation.
• Interpersonal. 
• Analytical.
• Creativity.
• Problem Solving.
• Negotiation
• Analytical
• Communication
• Decision making
• Interpersonal Communication 
• Presentation
• Problem solving mindset
• Time Management

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 20 April 2026. 

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Role Purpose/Business Unit:

• As a Principal Specialist, you will leverage your expert knowledge within the end2end technology environment, to development, and drive innovation and excellence within the organization.
• Your role will involve leading the strategic development of new technologies, optimizing existing systems, and ensuring seamless integration and performance across the technology landscape.
• In addition, expertise across the mobile network value chain, including RAN, Transmission, Core, IMS, CDN and User Equipment. Leadership acumen and technical expertise will be crucial in shaping the future of our technology infrastructure, driving improvements, and maintaining our competitive edge in the industry.

Your responsibilities will include:

• Provide leadership in the development and integration of new technologies within the E2E environment. Design and implement strategies to incorporate cutting-edge solutions into the existing technology, ensuring alignment with organizational goals and industry best practices.
• Provide expert technical guidance and support across various technology domains. Lead complex technical discussions, troubleshoot advanced issues, and provide solutions that align with organizational objectives. Adoption of global best practice for optimal network performance.
• Collaborate with cross-functional teams to address complex technical challenges and drive technology optimization. Facilitate knowledge transfer and support teams in understanding and implementing new technologies and methodologies.
• Monitor, analyse, innovate the performance of newly deployed technologies. Identify areas for improvement, develop optimization strategies, and implement solutions to enhance overall technology performance and efficiency.
• Provide recommendations to streamline service assurance processes and identify gaps and opportunities to assist network performance.
• Evaluate and manage the optimal hosting environment for all ANE Servers, including support and maintenance, for each service based on performance, security, and cost considerations.
• As principal, the candidate is expected to provide continuous upskilling engineering team members and cross-functional team within the mobile protocol area or expertise.

The ideal candidate for this role will have:

• 8-10 years of mobile network experience.
• 3 year Degree/ Diploma
• Field of study in Electrical/ Electronics/ Computer Science/ Information Technology, or equivalent engineering/ technical qualifications.

Core competencies, knowledge, and experience:

• Knowledgeable in advanced technical analysis, including protocol analysis (RANAP, TCP, UDP, SIP, etc.), network architecture, and optimization across both voice and data. Skilled in utilizing various tools and methodologies for performance monitoring and troubleshooting across the E2E environment.
• Expertise in End2End network architecture & design with attention towards optimization, and best practice guides for newly deployed network elements. Lead technology innovation and strategic development initiatives.
• Utilising multiple data sources, to drive improved voice and data network performance, including customer experience. Understanding of Drive test, Crowd, methodologies and KPIs. Demonstrating proficient in scripting and designing test cases. Skilled in Deep Dive E2E Failure analyses.
• Innovate and manage technology-related costs and resources. Ability to develop cost-effective solutions and ensure efficient use of resources.
• Monitor new software upgrades and deployments. Excellent analytical, technical, and problem- solving skills, with high-levels of creativity.
• End2End Cross Functional Support, to Regions, Core, CDN in terms of in-depth network analyses, to accelerate fault resolution. Lead and manage escalations with e2e environments. Recommend new methodologies to build systems for network monitoring and troubleshooting.
• Knowledgeable on New technologies, being deployed - 5G-NR, IoT within the end2end environment. Understanding of protocol level interworking and problem solving.
• Evaluate new probing tools to aid in monitoring, optimizing, and automating, early warning, detection, and degradation. Be able to grasp new concepts with ease and support new product launch where necessary.
• Commitment to staying up-to-date with industry trends and emerging technologies. Ability to quickly grasp new concepts and adapt to evolving technology landscapes.

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 20 April 2026. 

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Role Purpose/Business Unit:

• The role is accountable to drive the Organisation Effectiveness (OE) agenda and will be required to provide subject matter expertise and guidance to the HR teams as required.
• The role will support and enable the Organisational Effectiveness & Change strategy through identifying and leading the development and implementation of OE projects and initiatives that will include, amongst others, organisation design and diagnosis, data analytics, organisation effectiveness & efficiency, maintenance of organisational job architecture as well as change and cultural transformation.
• The incumbent will be required to partner and share expert knowledge and best practice with various internal stakeholders such as HRBPs, line executives and OE leads in the Vodacom OpCo’s.

Your responsibilities will include:

• Working closely with functional leaders, executive leaders, HRBPs (and OpCo OE leads and HRDs, where relevant) to align functions to the business strategy through proactive and continuous diagnosis of organisational effectiveness, organisational sizing and implementing sustainable organisational improvements
• Support company-wide digital transformation projects as well as business unit specific change and transformation initiatives through effective macro level organisation design
• In partnership with the relevant HRBP/HRD, develop and drive a continuous efficiency agenda for defined business areas by assessing and improving OE metrics such as average span, deepest layers, management ratios, employment costs and other metrics.
• Shape and influence future thinking around organisational operating models and design, ways of working, efficiency and managing change by drawing best practice from Vodafone Group teams and external market sources.
• Drive simplification and reduce duplication of activities & processes within defined business environments by sustainably re-focussing resources to new revenue streams and/or strategic enablers through detailed analysis.
• Create a strong and effective partnering relationship with the relevant HRBP(s) and the wider Vodacom/Vodafone OE Community to add business value by enabling the HR priorities.
• Support HRBPs with effective workforce planning  through monitoring permanent and contractor employment costs/headcount
• Contribute to innovative approaches to projects and initiatives, effective problem solving as well as a culture of new idea generation, calculated risk taking and knowledge sharing.

The ideal candidate for this role will have:

• BCom degree in Industrial Psychology, Human Resource Management, or related field (essential)
• Postgraduate degree in Human Resource Management or related field (advantageous)

Core competencies, knowledge, and experience:

• 5-8 years relevant work experience with proven exposure to organisational effectiveness (organisation design & operating models), and organisation efficiency
• Proven exposure to business restructuring, transformation and people change initiatives (incl. working with senior business leaders)
• Knowledge and exposure to agile organisation design and methodology
• Understanding and experience of workforce planning (headcount & employment cost)
• Theoretical understand and working knowledge of job architecture methodology
• Good understanding of job evaluation methodology (e.g. Paterson, Hay System, Willis Towers Watson’s Global Grading System)
• A good understanding of change management frameworks and experience in developing change management plans.
• Strong relationship building and partnering skills
• Good understanding of Telco businesses and operating at a tactical level across multiple business and geographies
• Strong learning agility and curiosity 

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 16 April 2026 

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Role Purpose/Business Unit:

• A strategic role combining data product management and organisational culture change to embed a data-first mindset across Vodacom Group.
• This role is essential to defining and co-building enterprise-wide data products, coordinating the Data Product Delivery Squads, and driving data literacy, capability uplift and change management initiatives across Group and all operating companies.
• The role partners closely with the Head of Data to translate the Group Data Strategy into tangible Data Products and a thriving data culture.

Your responsibilities will include:

Define and Co‑Build Enterprise Data Products

• Define and co‑build enterprise‑wide data products (e.g. Customer, Network, Fraud, Supply Chain) in collaboration with functional data stewards and business champions.
• Develop and maintain data product roadmaps, backlogs and documentation to ensure clarity, discoverability and reuse.
• Partner with data engineering, data science and technology teams to ensure data products are scalable, high‑quality and accessible.

Embed Data Product Management Disciplines

• Champion data‑as‑a‑product thinking by establishing product management practices such as OKRs, prioritisation, iteration cycles and user feedback loops.
• Maintain the enterprise data product catalogue, ensuring consistent product definitions across markets and domains.
• Support governance‑aligned prioritisation of data products in partnership with functional data stewards.

Drive Data Culture, Literacy and Capability Uplift

• Design and deliver data literacy, capability uplift and change management initiatives across Group and operating companies.
• Identify data capability gaps and co‑design interventions (training, workshops, communications) to improve data fluency at all organisational levels.
• Champion data democratisation and promote effective, responsible use of data in decision‑making.

Coordinate Enterprise Communities and Knowledge Sharing

• Build, coordinate and facilitate the Data Products Delivery Squads and across Group and our 8 markets.
• Enable knowledge sharing, reuse of best practice and alignment across markets and domains through Data Product Community of Practise.
• Monitor external trends and emerging practices in data product management and data culture to inform internal approaches.

Track Adoption, Maturity and Value Realisation

• Track and report on Data product adoption, data maturity and value realisation metrics across Group and markets.
• Provide insights to the Head of Data on progress, risks and improvement opportunities related to data products and culture initiatives.
• Support continuous improvement of Group-wide data products and culture programmes based on performance insights.

The ideal candidate for this role will have:

• A Bachelor’s degree in Information System, Computer Science or a related field (essential).
• Minimum 5–7 years of experience in data product management, data strategy, data analytics or a related data role.
• Professional certification in Product Management and Product Delivery (e.g. AIPMM CPM, Safe Agile) or Data Management (e.g. DAMA CDMP) is advantageous. 

Core competencies, knowledge, and experience:

• Define and co-build enterprise-wide data products (e.g. Customer 360, RAN Telemetry, Fraud Detection, Supply Chain) in collaboration with the Data Product delivery squads.
• Develop and maintain the data product catalogue, product roadmaps and associated documentation to ensure discoverability and reuse.
• Champion data product thinking by establishing product management disciplines including product backlogs, integration of data products into other data / operational systems and user feedback.
• Support the Head of Data in embedding the Group Data Strategy across the organisation, ensuring market-level adoption and alignment.
• Track and report on value realisation, data maturity, adoption metrics and success measures across data products and culture initiatives.
• Knowledge agile methodology and ways of working

Closing date for Applications: 16 April 2026. 

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Role Purpose/Business Unit:

• We are looking for an experienced Senior Data Scientist to join our team. The successful candidate will be responsible for designing and implementing credit scorecards using machine learning models, using big data tools such as Spark and Python to analyze large volumes of data, and developing algorithms that drive business decisions.
• The candidate must have excellent skills in mathematics, statistics, and AI, as well as a keen interest in data science and problem-solving.

Your responsibilities will include:

• Develop and maintain credit scorecards and risk assessment models to evaluate the creditworthiness of customers applying for handset financing and loan facilities.
• Conduct thorough statistical analysis to identify relevant credit risk indicators and patterns, using large datasets.
• Collaborate with cross-functional teams, including data scientists and business stakeholders, to gather requirements and fine-tune credit scorecard models according to business needs.
• Developing predictive models with large and varied datasets, working with a community of colleagues across Big Data and customer functions.
• Contributing to the wider community to enable Machine Learning and AI capability across Vodafone globally.
• Development of machine learning models for various areas of the business on the Big Data Platform
• Development of prototype code in e.g. PySpark for automated training and scoring of the machine learning models
• Machine Learning Model performance tracking and reporting using e.g. Qlik
• Uses data visualisation to engage audience in a compelling way, enabling effective storytelling
• Work with lead data scientist to deliver key packages of work to meet the needs of business customers
• Works in partnership with Big Data Engineering for data ingestion to support use cases
• Works in partnership with Big Data Production Data Engineering for model automation and productionising 
• Deploy models in Containerized Environments using tools such as Docker and Kubernetees , allow for on-prem and on Cloud Deployment.
• Developing insightful dashboard to enable faster decision making
• Identifying new data sources and evaluate emerging technologies for data discovery usage.
• Mentoring young data scientists in the team, presenting the results to technical and non-technical audiences

The ideal candidate for this role will have:

• Bachelor’s or Master’s Degree in quantitative fields like Mathematics, Statistics, Economics, Computer Science Engineering, Artificial Intelligence or related fields (essential)
• A minimum of 5 years relevant experience in Data Science
• Experience working with and managing a team of junior data scientists
• Experience in data manipulation: use of structured data tools (e.g., SQL), and unstructured data platforms (e.g., Hadoop, Spark, NoSQL)
• Proficiency in at least one relevant programming language
• Experience in major machine learning modelling libraries (e.g., H2O, scikit-learn, PyTorch, Tensorflow) and techniques (e.g. random forest, gradient boosting, k-means segmentation, multiple regression, factor analysis, time-series forecasting)
• Exposure to cloud native deployment of models and working with Containerised technologies such as Docker and Kurbernetees.
• Knowledge of MLOPS concepts and deployment of models through batch and real-time architectures. Use of Technology such as (MLFLOW and Apache Airflow)
• Familiarity with visualisation tools (e.g. Tableau, Qlik, D3, Apache Superset, Plotly)
• Exposure/interest in machine learning 
• Professional and/or academic experience in Big Data analytics & deployment of models and algorithms to solve real-world problems (with deep statistical and  machine learning modelling expertise)
• Experience manipulating and analysing large and complex datasets /
• Experience in visualisation, creating graphical static and interactive displays of data that clearly communicate insight (preferred)
• Good interpersonal communication and presentation skills
• Ability to work in a fast-paced environment
• Analytical and expansive thinking with a strong desire to deliver and develop

Key Skills

• Credit Scorecard Development: Proven experience in developing credit scorecards in the financial services or telecommunications industry.
• Statistical Analysis and Modeling: Data Scientists should have a strong background in statistical methods and modeling techniques. This includes knowledge of regression analysis, time series analysis, hypothesis testing, and other relevant statistical tools to develop accurate credit risk models.
• Machine Learning and Data Mining: Proficiency in machine learning algorithms and data mining techniques is crucial for building predictive models and identifying patterns in large datasets.
• Programming Skills: Data Scientists should be proficient in programming languages commonly used in data analysis, such as Python (prefered) or R. Additionally, familiarity with libraries and frameworks like scikit-learn, TensorFlow, or Keras is beneficial.
• Data Manipulation and Visualization: Data cleaning, preprocessing, and transformation are critical steps in credit risk modeling. Experience with data visualization tools (e.g., Matplotlib, ggplot, or Tableau) is also valuable to communicate results effectively.
• Domain Knowledge in Credit Risk: Understanding the financial industry, credit risk principles, and relevant regulations is essential. Knowledge of credit scoring, credit scoring models (e.g., logistic regression, decision trees), and default prediction is a must.
• Database and SQL Knowledge: Data Scientists should be comfortable working with relational databases and be adept at writing complex SQL queries to retrieve and manipulate data.
• Big Data Technologies: Familiarity with big data technologies such as Hadoop, Spark, or NoSQL databases can be advantageous when dealing with large-scale credit risk datasets.
• Model Validation Techniques: Experience in model validation and performance evaluation is crucial to ensure the accuracy and reliability of credit risk models.
• Risk Management Concepts: Understanding risk management concepts, including Basel Accords (Basel I, II, III) and stress testing, is beneficial for developing models that comply with regulatory standards.
• Business Acumen: Data Scientists should have a strong business acumen to understand the implications of credit risk models on a company's overall strategy and decision-making process.
• Collaboration and Communication: Effective communication skills are essential for Data Scientists to explain complex models and insights to non-technical stakeholders, including business leaders and risk management teams.
• Continuous Learning: The field of data science and credit risk modeling is constantly evolving. Data Scientists need to stay updated with the latest advancements, research, and best practices in the industry.

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 16 April 2026. 

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Role Purpose/Business Unit:

• To lead and oversee the management insights and reporting function, budget control, statistical analysis, and strategic decision-making processes to enhance the regional commercial performance across Vodacom Business, Consumer, and Technology segments.
• This role must perform the management insights and reporting function, budget control, statistical analysis and provide insight and recommendations to improving the regional ‘s commercial performance.

Your responsibilities will include:

Reporting and Analysis:

• Conduct comprehensive research to deliver insights, reporting and analysis of revenue, pricing, customer base management, market share, and channel performance across Business, Consumer, and Technology segments.
• Generate findings into actionable insights and recommendations to drive strategic initiatives and improve commercial performance in each functional area.

Cost Efficiency and Optimisation:

• Benchmark regional cost and performance efficiencies against industry standards and best practices across Vodacom Business, Consumer, and Technology segments.
• Develop and implement cost reduction initiatives to optimise operational expenses while maintaining service quality and customer satisfaction in each functional area.

Business Case and CVM Modelling:

• Develop financial models and business cases to support the realisation of strategic objectives across Vodacom Business, Consumer, and Technology segments.
• Analyse investment opportunities, assess risks, and forecast financial outcomes to inform decision-making processes in each functional area.

Target Analysis and Alignment:

• Analyse performance targets and compare results with benchmarks set as the centre across Vodacom Business, Consumer, and Technology segments.
• Align seasonal trends with daily, weekly, and monthly run rate predictions to optimize resource allocation and operational efficiency in each functional area.

Risk Management and Compliance:

• Identify and assess commercial risks related to market dynamics, regulatory changes, and operational activities.
• Develop risk mitigation strategies and internal controls to safeguard Regional Operation’s interests.
• Ensure compliance with Vodacom and industry regulatory standards governing regional operations

The ideal candidate for this role will have:

• Matric / Grade 12 
• 3 year financial or commercial diploma or degree (NQF 6 or higher) or SAQA accredited equivalent with 5 years relevant experience 
• 8-10 years of working knowledge of financial principles, commercial management, and financial functions 
• Experience in the telecommunications industry across Business, Consumer, and Technology segments is preferable
• A minimum of 2 years' experience at a management level, demonstrating leadership and decision-making capabilities.
• Proven track record of an advisory role using insights to drive results and achieving targets in a dynamic and competitive environment across Business, Consumer, and
• Technology segments.

Core competencies, knowledge and experience:

• Big data management with proficiency in statistical analysis, financial modelling, and business case development across Business, Consumer, and Technology segments.
• Excellent communication, presentation and interpersonal skills, with the ability to effectively convey complex information to diverse stakeholders.
• Track record of working in cross functional teams 

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 15 April 2026.