Trending Jobs at Four Seasons Hotels and Resorts

Job Summary

• Our People & Culture team is dedicated to accommodating guest & employee requests from the ordinary to the extraordinary.
• Actively pursues personal growth in the areas of training and learning, pursuing certifications or expertise in a learning discipline
• Selects and manages external vendors to deliver specialised training on service and/ or management skills 
• Plans and executes property-wide change initiatives, including service initiatives, Company-wide change initiatives, and other large-scale projects related to growth and learning 
• Creates and adheres to an annual budget for all training programs, initiatives, and learning resources 
• Evaluates the effect of training programs and initiatives through measuring results and monitoring behavioural change 
• Markets the learning function’s programs, initiatives, and online learning 
• Prepares and produces training calendars that reflect performance gaps and learning needs 
• Designs solutions for learning needs by rapidly creating and developing learning programs (or blended Learning programs) that target performance gaps and management competencies 
• Creates and produces a Learning Needs Analysis (LNA) and Training Plan aligned to property’s goals & budget cycle 
• Bases the direction for learning on a thorough Learning Needs Analysis 
• ​Regularly benchmarks the learning function with Learning Success Levels 

What to Expect:

• Be part of a cohesive team with opportunities to build a successful career with global potential.
• Have access to a robust benefit plan.
• Have the opportunity to engage in diverse and challenging work.
• Derive a sense of pride in work well done.
• Be recognized for excellence

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Job Summary

• Our Stewarding team is dedicated to accommodating guest & employee requests from the ordinary to the extraordinary.

What to Expect:

• Be part of a cohesive team with opportunities to build a successful career with global potential.
• Have access to a robust benefit plan.
• Have the opportunity to engage in diverse and challenging work.
• Derive a sense of pride in work well done.
• Be recognized for excellence.

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Job Summary

• Our Banqueting team is dedicated to accommodating guest requests from the ordinary to the extraordinary.

What to Expect:

• Be part of a cohesive team with opportunities to build a successful career with global potential.
• Have access to a robust benefit plan.
• Have the opportunity to engage in diverse and challenging work.
• Derive a sense of pride in work well done.
• Be recognized for excellence.

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Job Summary

Leadership & Team Management

• Responsible for leading and developing a dynamic catering team, including Assistant Director of Catering, Managers, Executives, and Coordinators.
• Must demonstrate strong people management skills, fostering high morale and performance.

Strategic Sales & Revenue Generation

• Accountable for maximizing catering sales revenue through strategic planning, up-selling, and effective client engagement.
• Must meet personal and departmental sales goals while ensuring optimal yield from every booking.

Event Excellence & Client Satisfaction

• Oversees all aspects of group and private events, ensuring exceptional service and flawless execution.
• Maintains high standards in client communication, complaint resolution, and VIP event handling.

Operational & Financial Oversight

• Prepares and manages forecasts, budgets, and marketing plans for catering operations.
• Ensures profitability through cost control, efficient resource allocation, and adherence to credit policies.

Collaboration & Innovation

• Works closely with the Commercial Director and other departments to align catering strategies with overall hotel goals.
• Continuously innovates menus, services, and operational procedures based on market trends and competitive analysis.

What to Expect:

• Be part of a cohesive team with opportunities to build a successful career with global potential.
• Have access to a robust benefit plan.
• Have the opportunity to engage in diverse and challenging work.
• Derive a sense of pride in work well done.
• Be recognized for excellence.