Hollywoodbets have been revolutionising betting within South Africa since 1999 and we are currently making inroads further into Southern Africa. As a frontrunner in our industry we are always finding new ways to give our customers the best betting experience.
Our sports betting site features a large variety of events and markets to bet on, with expert bet...
- We have an amazing opportunity for an HR Portfolio Manager, based at our Regional Office in Bryanston, Johannesburg. Do you think you have what it takes to be our newest Purple Star?
- The successful candidate will be responsible for assisting in leading the delivery of a proactive and customer-focused HR service across the business. This includes providing effective support, guidance and advice to Managers and Team Members, as well as delivering strategic and operational Human Resource projects and initiatives that maximise performance and enable all Team Members to engage and contribute to the development of the organisation.
With Hollywoodbets You Will:
- Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
- Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
- Grow with our development plans and culture that allows you to further your career.
You Bring:
- A valid Driver’s license.
- A minimum of 2 years’ Human Resources Management/Supervisory.
A Bonus To Have:
- An HR qualification or currently studying towards one.
What You’ll Do For The Brand:
- Proactively lead, coach and manage HR Business Partners to provide effective HR service delivery across the business.
- Act as a senior point of contact and subject matter expert on complex matters and projects, providing HR related advice to all stakeholders.
- Provide advice and support to Team Members and Managers in all aspects of the employee lifecycle, including recruitment and selection, onboarding, induction, performance management, employee relations, engagement and well-being.
- Support the implementation of the business’ human resource plans by proactively working with Team Members and Line Managers to develop a culture of responsibility and accountability for frontline human resources management, embedding a performance culture.
- Partner with and coach Managers to support the delivery of human resource plans and initiatives and encouraging a culture of Line Manager responsibility and accountability for front line human resources.
- Proactively lead, manage and successfully deliver complex cross-functional human resource projects across the organisation within specific timeframes.
- Assist in the review, development and successful implementation of progressive human resource policies, processes and plans to drive continuous engagement and embed a performance culture across the organisation.
- Lead the implementation of continuous improvement initiatives, using business knowledge and intelligence to inform changes and develop solutions to ensure that all HR operational systems and processes are fit for purpose.
- Utilise people data and analytics to measure trends and patterns to influence the effectiveness of human resource policies and plans to help drive continuous improvements and increase performance.
- Lead and assist organisation transformation and change programmes.
- Lead the development of innovative wellbeing initiatives that enhance Team Member wellbeing and improve performance.
- Develop and maintain strong relationships across a broad range of stakeholders, both internal and external.
- Develop, deliver and evaluate training materials, presentations and workshops as required in relation to specialist and generalist subject areas.
- Analyse and report on human resource statistics and trends to enhance the effectiveness of the HR Service Delivery and to provide information relevant to making sound business decisions.
- Take responsibility for own professional and personal development, keeping up to date with current practice and employment legislation.
- Ensure EE compliance within the Portfolio.
- Ad-hoc duties.
What You’ll Bring To The Team:
- Consistently achieve goals, meet deadlines, and maintain quality standards.
- Take ownership, follow through on commitments, and proactively correct mistakes.
- Identify, analyse, and resolve issues efficiently.
- Support and develop Line Managers and Team Members.
- Collect, verify, and analyse data to drive decisions.
- Build and maintain strong internal and external networks.
- Understand business drivers and financial impact.
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- We have an amazing opportunity for a Senior Regional Auditor, to be based in Cape Town, Western Cape. Do you think you have what it takes to be our newest Purple Star?
- The Senior Regional Auditor will be responsible for working closely with operations to ensure branches comply with internal policies and procedures. To safeguard the company from branches misappropriating company assets and fraudulent financial reporting and ensure sufficient audit work is carried out by the regional auditors.
With Hollywoodbets You Will:
- Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
- Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
- Grow with our development plans and culture that allows you to further your career.
You Bring:
- 1-2 years administrative experience.
- Valid driver’s license.
- Computer literate.
A Bonus To Have:
- Completed or studying towards a diploma/degree, majoring in accounting or auditing will be advantageous.
What You’ll Do For The Brand:
- Ensuring morning/closing cash counts are performed daily by regional auditors.
- Ensuring full compliance audits on the first visit of each month for all branches.
- Ensuring F&B counts are performed in accordance with the policy.
- Ensuring the comparison of the F&B counts are escalated to the relevant parties.
- Ensuring compliance audits daily are performed daily.
- Ensuring compliance is in line with the relevant Gambling Board.
- Ensuring paperwork and daily recons are performed daily.
- Ensuring missing ticket (SYX, Betgames and betgames cancelled) audits are up to date by regional auditor together with the sampling audit at head office.
- Ensuring all reports are saved timeously and completed to the required standards.
- Ensuring Employee verification and asset audits are up to date.
- To roster effectively to ensure branches are not neglected.
- To review and perform sample audits around all reports produced by the regional auditors to ensure the correct standard is maintained.
- On a monthly basis to report the risk status of each procedure a regional auditor performs.
- Reporting daily observations to relevant operations and audit management.
- Reporting to management non-compliance of company policies and procedures.
- Take a proactive approach to query resolution and support for regional auditors
- Work independently.
- Travel extensively.
- Ad hoc tasks and requests.
What You’ll Bring To The Team:
- Demonstrate high energy, enthusiasm and motivation in execution of work.
- Demonstrates the ability to facilitate workshops in a professional manner.
- Demonstrate exceptional level of customer service and quality standard.
- Demonstrate the ability to pay attention to details.
- Demonstrate good coaching and training skills.
- Demonstrate a strong sense of accountability.
- Demonstrates sound presentations skills.
- Demonstrate good communication skills.
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- We have an amazing opportunity for a Sales Agent (Field) to be based in Kokstad, KwaZulu Natal. Do you think you have what it takes to be our newest Purple Star?
- The successful candidate will be responsible for reaching daily, weekly, and monthly targets and all other targets related to increasing the mobile customer base. Understand customer needs and handle different types of personalities. Represent the brand professionally and positively.
With Hollywoodbets You Will:
- Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
- Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
- Grow with our development plans and culture that allows you to further your career.
Bonus To Have:
- Prior work experience as a promoter or similar role.
- Excellent customer service skills.
What You’ll Do for The Brand:
- Customer Service: Assist clients with opening accounts and all betting queries.
- Drive daily sales and activations through the effective demonstration and/or explanation of mobile products, usage methods, and services to influence punters to purchase products or use our services.
- Drive mobile marketing campaigns to increase sales and sign up new online accounts.
- Must keep records of their sales activities and report their progress to management daily.
- Promote the mobile brand.
- Set up and arrange displays at outlets, events, and promotions to attract the attention of prospective and existing punters.
- Assist customers in submitting correct FICA documents when opening a new account (FICA requirements: Clear ID)
- Ensure new customer uses the sign-up bonus to bet when an account is opened and show the customer how to bet on the mobile application.
- Keep work areas neat and tidy to promote a positive image to customers.
- Ensure appropriate management, safekeeping, and maintenance of all mobile equipment.
- Weekly completion of Moodle, bet strike and Voice Note Training, and Trainers on Wheels
- Might be required to roam between branches and stores as per operational needs.
- Any other related duties that might be required within the business.
What You’ll Bring To The Team:
- Excellent Listening skills.
- Excellent communication skills (verbal and written)
- Must be results driven.
- Good understanding of Mobile and Internet betting, Betting procedures and types and TUV (top up voucher) distribution.
- Strong systems and sales knowledge.
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Job Description
- Ready to inspire the next generation of developers? Star Factory is looking for a passionate Software Development Instructor to join our team in Umhlanga, Durban.
- In this role, you’ll design and deliver dynamic training programs, equipping individuals and teams with essential coding languages, methodologies, and best practices. Your expertise will bridge the gap between technical knowledge and real-world application, empowering developers at all levels.
- If you’re excited about shaping talent and driving innovation, we want to hear from you.
Minimum Requirements:
- Relevant experience as a Software Developer and/or related training, lecturing or mentoring role.
Advantageous:
- Registered MICT SETA assessor.
- Bachelor’s degree in Computer Science, Software Engineering, or a related field.
Responsibilities:
Curriculum Development:
- Design and develop comprehensive software development training programs tailored to different skill levels, including beginner, intermediate, and advanced courses, covering topics like object-oriented programming, design patterns, data structures, algorithms, testing methodologies, and version control systems.
Delivery of Training Sessions:
- Conduct interactive training sessions, both in-person and online, utilizing various teaching methods like lectures, demonstrations, hands-on exercises, case studies, and group projects to facilitate learning.
Training Material Creation:
- Develop training materials such as course manuals, presentations, practice exercises, and e-learning modules to support the learning process.
Assessment and Evaluation:
- Assess learner progress through quizzes, practical assignments, and performance evaluations to identify strengths and areas for improvement.
Mentorship and Support:
- Provide individual coaching and mentorship to trainees, addressing their specific questions and challenges during the learning process.
Stay Updated:
- Keep abreast of emerging technologies, software development trends, and best practices to ensure training content remains current and relevant.
Project Implementation:
- Collaboration with development teams.
- Work closely with software development teams to identify training needs, incorporate feedback into training programs, and align training with project requirements.
- Implement, track, problem solve and report on relevant projects as required.
Knowledge, Skills and Competencies:
- Technical Skills: Strong proficiency in programming languages like Java, Python, C++, and related development tools and frameworks.
- Software Development Methodologies: Understanding of Agile methodologies (Scrum, Kanban), Waterfall, and other development lifecycle approaches.
- Teaching and Training Skills: Excellent communication, presentation, and facilitation skills to effectively deliver training content to diverse audiences.
- Instructional Design: Ability to design engaging and effective training materials, including e-learning modules.
- Assessment Skills: Capability to evaluate learner performance and provide constructive feedback.
- Problem-solving: Ability to troubleshoot technical issues and address learner challenges during training sessions
- Demonstrate sound written and verbal communication skills.
- Demonstrates sound presentations skills.
- Demonstrate high energy, enthusiasm and motivation in execution of work.
- Proficient in training methodologies and best practice.
- Demonstrate a strong sense of accountability.
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Job Description
TRAINER
- Passionate about developing talent and shaping the future of tech? Star Factory is on the lookout for a dynamic Trainer to lead our non-accredited training initiatives in Umhlanga, Durban.
- In this role, you’ll design, manage, and coordinate impactful training programs that empower our team and drive growth. If you're ready to make a lasting impact, apply now.
Minimum Requirements:
- 1-year experience as a trainer.
- Computer literate. Strong MS Office Skills (Word, PowerPoint etc.)
Advantageous:
- Relevant degree.
- Skills Development Facilitator-registered.
Responsibilities:
- Create an effective learning environment, incorporating online, remote and face-to-face strategies.
- Develop and implement learning interventions as agreed by business and senior management.
- Research and recommend new training methods.
- Conduct pre and post-training assessments for delegates.
- Facilitate, design and develop learning content.
- Establish and maintain learner records after each intervention.
- Compile and submit post-training reports for internal and external training conducted.
- Monitor and report on the effectiveness of training interventions, to identify opportunities for improvement.
- Conduct evaluation of the impact of training and advise on corrective measures.
- Understanding e-learning techniques, and where relevant, being involved in the creation and/or delivery of e-learning packages.
- Helping individuals, line managers and HR to solve specific training problems, either on a one-to-one basis or in groups.
- Amending and revising programs as necessary, in order to adapt to changes occurring in the work environment.
- Designing and expanding training and development programs based on both the business' and the individual's needs.
- Maintain an e-learning library of systems training content on the learning management system, ensuring that material is kept up to date and is relevant.
- Keep an accurate record of all training conducted in line with agreed standard operating procedures.
- Assist in the management of the Star Labs hub, and in consultation, create new training programmes, assessing their effectiveness and reporting to the business.
- Assist all leadership training and development.
Knowledge, Skills and Competencies:
- Reporting: Collate and report on information. Account for and verify reporting figures /statistics. Review/ analyse reporting statistics and figures in order to identify trends and make relevant recommendations.
- Administration: Execute a variety of functions within a business administrative environment. Plan and organise administrative functions proactively. Collect information and ensure accuracy of information.
- Initiative: Ability to assert one’s influence over events in order to achieve goals; self-starting rather that accepting passively; acting to achieve goals beyond what is required; being proactive.
- Accountability: Follows through and delivers results in spite of obstacles. Admits to errors and takes corrective action to avoid repetition. Approaches own work with dedication and high sense of responsibility.
- Results Driven: Assert authority in order to meet agreed deadlines. Be resolute in focusing on results and be prepared to resolve problems or conflicts, dealing with people, despite their feelings or the situation.
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Job Description
- Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
- We have an amazing opportunity for a Food and Beverage Area Manager to be based in Pinetown, Durban. Do you think you have what it takes to be our newest Purple Star?
- The successful candidate will be responsible for ensuring growth of the branches in your allocated area and taking accountability of the management function in order to ensure smooth running and management of the operations within those branches. This includes improving the area’s financial performance in terms of sales, cost control, productivity and efficiency, resource planning, customer service levels, reporting and company policies, legislative and statutory policies. The ideal candidate will ensure that all branches comply with legislative requirements and standards of excellence.
With Hollywoodbets You Will:
- Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
- Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
- Grow with our development plans and culture that allows you to further your career.
You Bring:
- Management experience
- Experience in the Food and Beverage Industry
- Valid Driver’s license
A bonus to have:
- Food and Beverage Qualification
What You’ll Do For The Brand:
- Reporting from GAAP on GP% to National F&B Manager.
- Ensure all F&B branches effectively operate on GAAP and input into system is correct. Ensure GRV process is conducted according to set requirements.
- Collate stock reporting for all regions, all branches. Conduct bank recon against stock recon and sales recon. Investigate with F&B branch managers in Gauteng for reasons for variances, wastage, and shortages.
- Stock control and reconciliation of stock in regions. Investigate and provide explanations for variances, shortages, wastages.
- Assist the National manager in investigating stock shortages and investigate with branches to determine reasons for variances, shortages, wastage etc.
- Ensure efficient F&B cash management. Work closely with internal audits and investigate variances.
- Extraction of sales information for regions from recons. Advice on cash books of transfer required. Capture EFT’s.
- Daily checking of F&B documentation submitted by the operation branches for both completeness and accuracy.
- Preparation of the F&B trading results for inclusion in the monthly management accounts as well as the monthly GP excel spreadsheet. Submit to National F&B Manager beforehand for verification.
- Checking and final preparation of the daily waitron sales data submitted by food and beverage management.
- Checking entails balancing to daily sales ex recon, highlighting areas to F&B national Manager and follow up with F&B branch managers to investigate, resolve and, if necessary to correct.
- Assist branch managers to implement F&B procedures. Implement F&B procedures in regions.
- Manage flow of documentation between the branches and team support.
- Work with team support creditors in resolving supplier problems/queries.
- Resource management of F&B resources across regions (in conjunction with Branch managers) in line with operational trends and events to ensure optimal staff utilization. Schedule resources and assign duties taking into account busy periods, events, operating hours to ensure that the F&B department is sufficiently staffed and able to meet operational requirements.
- Ensure timeous submission of daily, weekly, monthly F&B reports.
- Work closely with Regional Betting Managers and Betting Branch Manager to enquire about customer experience to ensure that the F&B experience attracts and retains customers/punters.
- Any other ad hoc duties that might be required.
What You’ll Bring To The Team:
- Dedication and high sense of responsibility to one’s own work
- Consistently delivers required business results and achieves goals
- Manage and report on income and expenditure in order to achieve profitable results
- Solve problems and issues in a timely and effective manner
- Understanding of the GAAP System
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Job Description
- Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
- We have an amazing opportunity for a Team Leader to be based in Phuthaditjhaba, Free State. Do you think you have what it takes to be our newest Purple Star?
- The successful candidate will be responsible for managing the Branch to achieve business objectives in accordance with the Region and Retail Operations Strategy.
With Hollywoodbets You Will:
- Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
- Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
- Grow with our development plans and culture that allows you to further your career.
You Bring:
- 12 months experience within the Retail, Gaming or Betting industry
A bonus to have:
- 1-2 Years leadership experience
- Valid driver’s license
- Diploma/ Degree/ NQF 4 Learnership
What You’ll Do For The Brand:
Branch Growth
- To ensure achievement of targets within your areas in accordance with branch budgets.
- Drive business results by creating an open dialog with your guests to educate them on all your branch products.
- Ensure betting boards are updated timeously.
- Updating of memos, card changes, results and scratching’s which occur throughout the day.
- Be knowledgeable on all game rules, odd and pay-outs.
- Team member must be knowledgeable of confirmation limits and to ensure to call the BSC department before laying a bet over the limit.
- Taking customer bets where applicable. (A requirement in express Branches)
Cash Administration
- Cash management within the branch according to defined processes/procedures and minimize risks, theft/fraud.
- Educate team members on all FICA Compliance.
- Ensure daily banking schedules are submitted to the Branch Manager/ Senior Team Leader.
- Ensure adherence to credit card administration &EFT policies where applicable.
- Ensure team member are issued with correct floats at the end of their shift.
- Interim checks must be done within the course of the day with team leader on duty.
- Ensure to reconcile by end of shift to the balance which is reflected on the LPM/ Admin /HIS report.
- Recovery process must be managed in line with processes/procedures.
- The correct process must be followed with lost ticket claims; Ensure the ticket number is received from the Helpline when processing the claim.
- Record the guest’s details and I.D number to validate payment after 90 days.
Branch Reporting
- Ensure that daily newsflashes provide a high-level overview of the operations for the day.
- Manage branch stock control to ensure that there is sufficient supply (although not over/under).
- Ensure that a stock taking is done weekly and account for stock shortages.
- Team Leaders must send an email notifying the Branch Manager/ Senior Team Leader and Cash Management Department of the shortage.
Security Management
- Be aware of your surroundings when opening and closing the branch.
- Ensure all security factors are adhered to when banking is conducted.
- Be aware where all panic buttons are placed within your branch.
- Ensure all camera’s inside and outside the branch are all in working order.
- Manage all security aspects in the branch.
Branch Appearance
- Ensure that the branch is always neat and tidy according to Hollywood standards.
- Ensure that facilities are well maintained and in good working condition.
- Comply with all procedures to prevent losses to the organisation, advising your branch /senior team leaders promptly of any problems/malfunction with the terminals /equipment/resources (e.g. TV display of results, Off-line).
Compliance
- Compliance and adherence to company's internal control policy.
- Ensure compliance with company, legislative and legal requirements
- More specifically, ensure compliance with Gambling Board requirements.
- Compliance to the code of ethics and escalate fraudulent activities.
- Ensure that there is a registered FICA officer on site at all times during operating hours and compliance posters are displayed.
- Ensure a manager with a license must always be on duty before a shift begins to ensure service is provided to guests.
- Ensure all team members are dressed in their correct Hollywood uniform when on duty.
- Credit bets are not allowed to be taken by any team member.
- Team members on duty are not allowed to take personal bets within the Branch.
- Team members are not allowed to be behind the terminal counters when off duty.
- Team members on duty are not allowed to utilize the Limited pay-out machine.
Communication
- Ensure all operational communication within the branch is circulated to all team members.
- Ensure team members are aware of key business campaigns, business updates and marketing campaigns.
- Ensure that the correct lines of communication is followed at all times and that timeous feedback is provided to support office when information is requested.
People Management
- Manage team member rosters/schedules and ensure the branch is adequately staffed taking into account busy periods, events and operational requirements.
- Ensure staff attendance and behaviour is manage with the guidance from Branch Manager/Senior Team Leader.
- Ensure all new take recruitment documentation is submitted timeously to the Human Resources department.
Guest Service
- Ensure to provide good guest service by being friendly, helpful, polite and courteous at all times.
- Pro-actively address guest complaints and ensure guest feedback is positive.
- Build strong relationships with regular guests.
- Create a guest centric culture within the branch and drive the philosophy of “service with a smile” at all times.
Values
- Actively promote the Hollywood values.
- Live the values and lead as an example to the team.
- If the branch has LPMs, responsible for management thereof.
- If the branch has F&B facilities/RD facilities/support office teams/training facilities, ensure a close working relationship with these divisions.
What You’ll Bring To The Team:
Dedication and high sense of responsibility to one’s own work
Accurately checking processes and tasks
Manage and oversee branch sales and expenditure within delegation
Solve problems and issues in a timely and effective manner
Gives high priority to guest complaints
Demonstrate a good understanding of betting procedures
Understand the different betting types
People management skills
Strong business acumen skills
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Job Description
- Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
- We have an amazing opportunity for a Team Leader (Mobile) to be based in KZN. Do you think you have what it takes to be our newest Purple Star?
- The successful candidate will be responsible for reaching daily, weekly, and monthly mobile sales targets and all other targets related to increasing the mobile customer base. Understand customer needs and handle different types of personalities. Represent the brand professionally and positively.
With Hollywoodbets You Will:
- Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
- Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
- Grow with our development plans and culture that allows you to further your career.
You Bring:
- A minimum of 12 months in a leadership role
- Track record of over- achieving quota
- Ability to understand customer needs and handle different types of personalities
- Strong listening, communication, presentation and social skills
- A valid driver’s license
A Bonus to Have:
- A post matric qualification
What You’ll Do For The Brand:
- Work closely with Area Managers to meet required targets
- Plan marketing campaigns/promotions/events with the assistance of the Area Manager and regional marketing Team
- Facilitate daily promotional activities
- Ensure marketing material is available and in good condition for all campaigns. All campaigns/promotions should be completed successfully and professionally
- Management of stock (daily report on stock levels and usage)
- Measure the effectiveness of promotions. Use Promo Tracker to measure the effectiveness of the promotion/event/campaign
- Conduct market analysis/research to make suggestions for improvements within the mobile department
- Recruitment and interviewing in coordination with Area Manager and HR department
- The performance and team management of sales agents this includes the setting of daily targets, completing performance reviews, (twice a year) conducting day-to-day people management functions such as HR/IR, and the poor performance of team members (PIP) function.
- Management of team members leave, absenteeism, and attendance
- Identify potential of Top Up Voucher outlets. Visiting outlets where required
- Organise continuous training to ensure sales agents understand the different betting types, betting process, products and TUV
- Weekly completion of all Moodle/Betstrike and Voice note training and Trainer on Wheels
- Ensure that cash-ups are done following the cash-up procedures. Responsible to ensure that there are no shortages. Report all shortages to management immediately
- Ensure that Booster vehicles are clean, branding is in good condition, vehicle inspections are conducted weekly, and that vehicles are serviced
- Submit Daily Reports
- Any other related duties that might be required
What You’ll Bring To The Team:
- Excellent communication and interpersonal skills
- Strong sales knowledge
- Demonstrate excellent product knowledge
- Ability to upsell products
- Strong negotiation skills
- Ability to build and maintain strong relations
- Must be results driven
- Excellent presentation and reporting skills
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Job Description
- Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
- We have an amazing opportunity for a Social Media Coordinator to join Athletics Club based in Greyville. Do you think you have what it takes to be our newest Purple Star?
- The Social Media Coordinator will be responsible for developing and implementing our Social Media strategy in order to increase our online presence and improve our marketing and sales efforts.
With Hollywoodbets You Will:
- Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
- Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
- Grow with our development plans and culture that allows you to further your career.
You Bring:
- Copywriting experience
- Valid drivers license
- Available for overtime and weekend work
A Bonus to Have:
- A Degree/ Diploma in a similar field
What You’ll Do For The Brand:
- Execute a results-driven social media strategy.
- Develop and curate engaging content for social media platforms.
- Assist in the creation and editing of written, video, and photo content.
- Work with copywriters and designers to ensure content is informative and appealing
- Attend events and produce live social media content.
- Maintain unified brand voice across different social media channels.
- Collaborate with marketing team to create a social media calendar.
- Monitor social media channels for industry trends and keep abreast of the latest social media best practices and technologies
- Interact with users and respond to social media messages, inquiries, and comments.
- Review analytics and create reports on key metrics.
- Assist in the development and management of social media marketing and influencer marketing strategy.
- Find opportunities to promote our social media channels online and offline.
- Work closely with teammates in order to maintain a consistent brand voice across all paid and organic campaigns.
- Suggest new ways to attract prospective customers, like promotions and competitions
- Any other ad hoc duties that might be required.
What You’ll Bring To The Team:
- Excellent communication and interpersonal skills.
- Good planning skills
- Ability to plan and organise administrative functions proactively
- Able to handle pressure and can effectively adjust plans to meet changing needs/demands.
- Impressive planning, organizational and time management skills.
- Good understanding of the mobile betting application and functionality
- Good understanding of the internet betting platform (website and functionality)
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Job Description
- Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
- We have amazing opportunities for X3 Subject Matter Experts (Customer Care). Do you think you have what it takes to be our newest Purple Star?
- The successful candidate will be responsible for acting as the primary resource for expert guidance on processes, systems, and customer interactions. Will have knowledge of customer service platforms, strong analytical skills, and the ability to coach and mentor team members.
With Hollywoodbets You Will:
- Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
- Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
- Grow with our development plans and culture that allows you to further your career.
You Bring:
- Contact Centre Experience
A bonus to have:
What You’ll do for the Brand:
- Identify gaps in existing processes and collaborate with the team leaders and training team to address challenges and improve service delivery.
- Effective circulation, training and acknowledgement of all policies and procedures to the Team.
- Review of the SOP’s on a weekly basis and execute any changes required.
- Provide real time support across various platforms to the team, driving improvement in service delivery.
- Maintain up-to-date knowledge of products, services, promotions and system functionalities in order to facilitate knowledge sharing with the team.
- Facilitate quizzes and other activities in collaboration with the training team on a monthly basis to promote team understanding in line with the requirements.
- Complete onboarding training for new team members.
- Monitor compliance with company policy and ensure that all internal control procedures are followed. Report on deviations to CSM and advise on corrective actions.
- Work closely with the Quality Assurance team in order to understand training needs and implement the necessary training initiatives.
- Monitor adherence to training schedules and Moodle completion, ensuring that any deviations are escalated to the management team.
- Accurate submission of reports as per internal requirements.
- Effective control of equipment such as TV’s, laptops etc. and ensure escalations are completed with the IT team for resolution where required.
- Escalate any system issues to the relevant teams/departments and follow through until resolved.
- Attend to ad-hoc functions as required due to operational requirements.
What You’ll Bring to the Team:
- Good communication and Interpersonal skills.
- Demonstrate high sense of accountability.
- Demonstrates an exceptional level of customer service and quality standard.
- Demonstrates ability to pay attention to detail.
- Managing and prioritizing activities and ensure monitoring of results to accomplish goals.
- Collate and report on information.
- Understand the difference between betting types.
Method of Application
Use the link(s) below to apply on company website.
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Gmail
Yahoomail