Vacancies at COFCO International

Description

• This team focusses on the customer relationship and is the primary contact for the customer & internal parties.
• Collaborate with the internal teams to ensure coordinated tasks are completed efficiently to support business objectives and customers.
• The primary focus of this role is on activities related to contract execution, planning and customer service.

Objectives

Excellence in Execution: Customer facing

• Enter and complete all entries of commodity movements data in the system
• Reconcile all contracts and investigate and resolve stock differences in collaboration with the inventory coordinator
• Measure margins on physical delivery
• Ensure settlement of all contracts once completed and in accordance with contract payment terms
• Inform customers about order status, invoices, contract balances and other information needed to complete the sale
• Planning for customer contract delivery in collaboration with the logistics team
• Identify efficiency & cost saving opportunities in the supply chain
• Resolve all customer queries as quickly and efficiently as possible
• Collaborate with all internal teams to ensure coordinated tasks are completed efficiently to support business objectives and customers
• Other duties as assigned
• Handle basic issues and problems, while escalating more complex issues to appropriate staff
• Maintain a good relationship with customers
• Maintain good relationships and open communications with all related internal parties

Requirements

• Bachelor’s degree in a related field and/or
• 3-5 years’ experience in a similar role
• Exposure to the Food/Feed/Agri commodity sector will be an advantage
• Good knowledge of Microsoft Office tools
• Excellent Microsoft Excel proficiency
• Good communication skills
• Fluent in English and in Afrikaans languages
• Solution oriented and pro-active problem solving
• Dedicated and diligent
• Ability to work as part of a team but also reach individual goals
• Adaptable to change & the ability to work under pressure
• Comfortable working after hours

Focus elements

• This role requires a high level of administration.
• Majority of the admin work is compiled on Microsoft Excel and exported to a complex integrated ERP system.
• Daily and consistent liaisons with customers regarding requirements, planning, offload points, stock levels, delays at offloading point etc.
• Daily and consistent liaisons with logistics.
• Collaboration with various departments, specifically traders re customer requirements; Invoicing, Contracts and Inventory desks.
• Consistent communication with the customer, occurs after hours, on weekends – with transporters and shipping ports.
• Fast paced, high pressure work environment.

General

• Direct report to Operations Manager.
• Market related base salary with benefits.
• Discretionary annual performance incentives.
• Season (harvest) runs from March to September.
• Financial year end - December.

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Minimum Qualifications And Experience

• Ideal candidate must have a minimum tertiary qualification, Diploma/related in accounting.
• Demonstrated work experience of minimum 5 years.
• Experience and background in Procurement will be advantageous.

Duties & Responsibilities

• Co-ordination of admin inputs.
• Administration of SVA (Sourcing Vendor Award – aligns with non-Trade procurement Policy) managed in Service Now & PQ (Purchase Quote converted to Purchase Order) Approval process.
• Administration of Purchase Orders.
• Assisting with overall ad hoc administration.
• Liaising with Credit Function to match invoicing.
• Monitoring of Actual vs Budget Spend of approved SVA & PQ’s.
• Assisting with quotation processes.

Essential Skills

• Must be able to work independently from home.
• High attention to detail.
• Excellent Excel proficiency.
• Numerical reasoning and problem-solving skills.
• Ability to work under pressure while always maintaining excellent attention to detail and high a degree of accuracy.
• Planning, organising and excellent time management skills.
• Critical thinker with emotional resilience to overcome obstacles.
• Positive attitude.
• Experience of working in a fast-paced environment.
• Computer Literacy (MS Excel, Word, Outlook).
• The ability to be proactive and work under pressure.
• Good interpersonal and organizing skills.
• Ability to work well within a team environment.
• Ability to work collaboratively at all levels within the business.
• Excellent written and verbal communication skills.
• Aptitude for continuous system enhancements and automation.

Core Competencies

• Customer focus: Strong external/internal customer orientation.
• Communication: Listens well and shares ideas and solutions.
• Teamwork: Seeks involvement and input from other people.
• Initiative: Proactive, drives processes and tasks to achieve results.
• Innovation: Comes up with resourceful ideas and solutions.
• Ownership & Accountability: Takes ownership of own decisions and actions – successes and mistakes.
• Management: Gives timely, constructive and specific feedback.
• Detail orientation: Organized, methodical, good attention to detail.

Desirable Skills

• Knowledge of the grain industry.
• Farming background.
• ERP systems experience.

General

• Based in Potchefstroom, Bethlehem or nearby/surrounding areas – Free State
• Reports to Finance Controller - Farming.
• Salary is market related basic salary with Provident fund and Medical aid benefits.