Vacancies at Community Schemes Ombud Service (CSOS)

Description

• Provide inputs in updating and finalizing the annual Internal Audit strategic documents, Strategic and detailed operational audit schedules/plans, Internal Audit Charter and Divisional Balanced Scorecard in accordance with the acceptable audit standards by conducting a wide risk enterprise assessment and within the stipulated timeframe so that an effective and efficient audit process exists to assist management and the board in achieving the strategic objectives.
• Quality review of the performance of audit projects, (planning, execution and reporting) and adhocs in line with the applicable IPPF audit standards, procedures and the internal audit methodology.
• Assist in Consolidating and preparing draft report to EXCO and the Audit Committee factual audit reports on significant findings and recommendations, audit activities and progress against the annual audit plan in line with the audit cycles as approved by the Board/Audit Committee
• Research, acquire and maintain audit software / tools / resources to support / assist the Internal Audit function to perform their responsibilities / work the more effective and efficient.
• Develop, update and maintain Internal Audit divisional audit strategies, methodologies, policies and procedures through continuous research to keep abreast with the latest developments and pronouncements within the IA profession.
• Manage relationships with Clients (with Auditees) and stakeholders through regular liaison and consultations with the objective of achieving improved client satisfaction.

Requirements

• A National Diploma or bachelor’s degree in accounting or commerce or in internal auditing
• Certified Internal Auditor (CIA), an added advantage.
• 6 - 7 years’ experience in an audit or accounting field within the public sector.
• 2 years’ experience audit project lead in an internal auditing environment (Research and Quality)
• Knowledge:
• Understanding of the Public Finance Management Act, Treasury Regulations, Preferential Procurement Policy Framework A and National Treasury practice notes:
• Global Internal Audit Standards
• Knowledge of finance and accounting systems and practices
• Professional Standards for the Practice of Internal Auditing
• Internal Audit Principles
• Project management
• Skills:
• Policy Review
• Risk Management
• People management
• Business advisory
• Auditing
• Analytical
• Time-management
• Monitoring and Reporting

Closing Date: 07 August 2026

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Description

• Assessment on all applications for dispute resolution to determine jurisdiction.
• Identification of issues in dispute in terms of Section 39 of the CSOS Act.
• Prepare Notice 43 and 44 in terms of the CSOS Act.
• Facilitate submissions received from various interested parties in terms of Section 44 of the CSOS Act.
• Set the matter down for a Conciliation hearing in terms of Section 47 of the CSOS Act.
• Prepare file for Conciliation hearing.
• Managing and capturing reports on case management system in the division.
• Assist with telephone complaints as well as walk-in applicants.
• Provide weekly feedback to complainants.
• Prepare monthly reports on all matters.
• Maintain diary of all matters.
• Assist with ad hoc administrative support and duties within the division

Requirements

• Degree in Law (NQF 7).
• 2 – 3 Years experience in Dispute Resolution processes or the legal environment,
• Knowledge of the Dispute Resolution process and Community Schemes.
• Deadline focused.
• Strong work ethic.
• Team player.
• Knowledge of computerized telephone management system.
• Basic administrative functional knowledge (typing and filing)

Closing Date: 07 August 2026