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  • Posted: Jan 23, 2025
    Deadline: Not specified
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    DataOrbis is a leading global data management and insights company. Our purpose is to lead change by connecting people to their data. We work predominantly in the fast-moving consumer goods (FMCG) industry, where we enable environments where our clients and their brands can thrive. We do this by combining people, process, and cutting-edge cloud technology...
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    Client Success Executive - Western Cape

    Responsibilities include 

    • Professionally engages with CMR and Brand Management teams within the client’s organisation and works closely with the Client Success Manager in ensuring contractual delivery.
    • Monthly data management and checking tasks in conjunction with the DataOrbis Operations team
    • Client maintenance tasks ensuring that the client tracker outlining deliverables is up to date and accurate
    • Ongoing engagement and follow-up with data sources and briefing back to the teams as required
    • New report set-ups and ongoing development and changes to existing Data Visualisation reports
    • Data Analysis as assigned
    • Development and delivery of client specific reporting in conjunction with the Client Success Manager and client team
    • Carrying out of other ad-hoc analysis requests
    • Running of monthly reports and checking as required
    • Delivery of monthly reporting frameworks to end users and training as required

    Requirements

    Your skills and experience include

    • A tertiary qualification, Business Science in Marketing, PDGM, BCom Marketing or equivalent. 2 to 3 years’ professional industry-related working experience in Consumer Goods, Customer Insights, Market Research, Analytics or Retail related.
    • High proficiency in Microsoft Office (Windows, Outlook, Excel, Word, Project)
    • Highly numerate with excellent attention to detail
    • Analytical understanding and ability
    • Skilled with data Visualisation reporting using either Pyramid, Tableau, Power BI, or Qlik
    • Excellent interpersonal skills with the ability to professionally communicate and interact with both internal team members and clients on an ongoing basis
    • Excellent time management skills with the ability to prioritise and execute tasks to meet deadlines as specified
    • Troubleshooting skills with the ability to investigate and resolve issues on either an individual basis or in conjunction with the team
    • Flexible and agile with the ability to work on multiple concurrent clients and projects
    • Pro-active and confident with the ability to communicate progress, developments and difficulties encountered on an ongoing basis

    go to method of application »

    Client Success Executive - Gauteng

    Responsibilities include 

    • Professionally engages with CMR and Brand Management teams within the client’s organisation and works closely with the Client Success Manager in ensuring contractual delivery.
    • Monthly data management and checking tasks in conjunction with the DataOrbis Operations team
    • Client maintenance tasks ensuring that the client tracker outlining deliverables is up to date and accurate
    • Ongoing engagement and follow-up with data sources and briefing back to the teams as required
    • New report set-ups and ongoing development and changes to existing Data Visualisation reports
    • Data Analysis as assigned
    • Development and delivery of client specific reporting in conjunction with the Client Success Manager and client team
    • Carrying out of other ad-hoc analysis requests
    • Running of monthly reports and checking as required
    • Delivery of monthly reporting frameworks to end users and training as required

    Requirements

    Your skills and experience include

    • A tertiary qualification, Business Science in Marketing, PDGM, BCom Marketing or equivalent. 2 to 3 years’ professional industry-related working experience in Consumer Goods, Customer Insights, Market Research, Analytics or Retail related.
    • High proficiency in Microsoft Office (Windows, Outlook, Excel, Word, Project)
    • Highly numerate with excellent attention to detail
    • Analytical understanding and ability
    • Skilled with data Visualisation reporting using either Pyramid, Tableau, Power BI, or Qlik
    • Excellent interpersonal skills with the ability to professionally communicate and interact with both internal team members and clients on an ongoing basis
    • Excellent time management skills with the ability to prioritise and execute tasks to meet deadlines as specified
    • Troubleshooting skills with the ability to investigate and resolve issues on either an individual basis or in conjunction with the team
    • Flexible and agile with the ability to work on multiple concurrent clients and projects
    • Pro-active and confident with the ability to communicate progress, developments and difficulties encountered on an ongoing basis

    Method of Application

    Use the link(s) below to apply on company website.

     

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