Vacancies at DLK Group

Role Purpose:

• The Regulatory and Legislative Support Specialist ensures that the organization complies with all relevant regulatory and legislative requirements, focusing on information and communication technology (ICT) frameworks and broader organizational obligations. The role involves continuous monitoring, interpretation, and application of regulations to mitigate compliance risks and ensure operational alignment.

Key Responsibilities:

Regulatory and Legislative Compliance:

• Ensure adherence to all applicable ICT-related regulations and laws, including:
• Electronic Communications and Transactions Act (ECTA): Compliance with provisions governing electronic transactions and communications.
• Protection of Personal Information Act (POPIA): Implementation of processes to protect personal data in compliance with data privacy laws.
• National Cybersecurity Policy Framework (NCPF): Alignment with cybersecurity measures as outlined by national policies.

Policy Development and Review:

• Develop and maintain internal policies to ensure compliance with regulatory requirements.
• Regularly review and update policies in line with changes in legislation and regulatory standards.

Compliance Monitoring:

• Monitor organizational activities to identify areas of non-compliance and implement corrective actions.
• Conduct regular compliance audits to ensure regulatory obligations are met.

Advisory Role:

• Act as a subject matter expert, advising on the interpretation and application of regulatory requirements to ICT systems, processes, and broader organizational practices.
• Provide guidance to management and staff on legislative changes and their impact on operations.

Training and Awareness:

• Develop and deliver training programs to educate employees on relevant regulatory and legislative requirements.
• Promote a culture of compliance within the organization.

Reporting:

• Prepare and submit compliance reports to relevant authorities and internal stakeholders as required.
• Maintain accurate records of compliance activities, findings, and resolutions.

Risk Management:

• Identify compliance risks and recommend mitigation strategies.
• Collaborate with internal teams to ensure that all risks related to non-compliance are effectively managed.

Requirements

Qualifications and Experience:

• Bachelor’s degree in Law, Compliance, Information Technology, or a related field.
• Proven experience in regulatory compliance, preferably within the ICT sector.
• Familiarity with relevant legislation, including ECTA, POPIA, and NCPF.

Key Competencies:

• Regulatory Knowledge: Deep understanding of ICT-related legislative and regulatory frameworks.
• Analytical Skills: Ability to assess compliance risks and develop actionable solutions.
• Attention to Detail: Ensures precision in compliance documentation and reporting.
• Communication Skills: Strong ability to convey complex regulatory concepts to non-specialist audiences.
• Ethical Conduct: Demonstrates integrity and commitment to upholding legal and regulatory standards.

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Job Description

Role Purpose:

• The Training Manager will oversee the development, implementation, and continuous improvement of training programs to upskill employees and stakeholders. This role is critical to ensuring the effective utilization of tools and solutions within the organization, aligned with its goals and objectives.

Key Responsibilities:

Training Needs Assessment:

• Conduct comprehensive assessments to identify skills and competencies required to achieve organizational objectives.
• Collaborate with department heads and stakeholders to define specific training requirements.

Training Design and Development:

• Develop tailored training programs and materials to address identified needs and skill gaps.
• Incorporate various instructional methods, such as e-learning, workshops, and hands-on sessions, to suit diverse learning preferences.

Training Delivery:

• Implement and deliver training programs using an omni-channel approach to accommodate geographic diversity and operational maturity.
• Ensure training is accessible and effective for both employees and external stakeholders.

Training Evaluation:

• Assess the effectiveness of training programs by monitoring participant performance and feedback.
• Use metrics and analytics to measure the impact of training on tool and solution adoption.

Continuous Improvement:

• Regularly update and refine training content to align with evolving organizational tools, solutions, and goals.
• Stay abreast of industry trends to incorporate best practices in training methodologies.

Requirements

Qualifications and Experience:

• Bachelor’s degree in Training and Development, Human Resources, or a related field.
• Proven experience in designing and delivering training programs.
• Familiarity with various training delivery methods, including e-learning platforms.
• Strong analytical skills to evaluate training effectiveness and implement improvements.

Key Competencies:

• Instructional Design: Expertise in creating engaging and effective training materials.
• Communication Skills: Ability to convey complex concepts clearly to diverse audiences.
• Project Management: Skilled in planning and managing training initiatives within deadlines and budgets.
• Adaptability: Capable of adjusting training strategies to suit dynamic organizational needs.
• Collaboration: Proficient in working with cross-functional teams and stakeholders.

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Job Description

Position Summary:

• The Specialised ICT Support Specialist will provide tailored ICT services and solutions to address unique and ad-hoc requirements as determined by the CETA. This role involves responding to specialized ICT needs, troubleshooting complex issues, and delivering innovative solutions to support the organization’s objectives efficiently and effectively.

Key Responsibilities:

Ad-Hoc ICT Support:

• Provide specialized ICT support on an "as and when required" basis to meet emerging needs and challenges.
• Address ICT-related requests not covered by standard operational areas, ensuring seamless support and resolution.

Custom Solutions Development:

• Analyze unique requirements and develop tailored ICT solutions to meet CETA-specific objectives.
• Collaborate with stakeholders to understand needs and deliver fit-for-purpose ICT interventions.

Complex Issue Resolution:

• Troubleshoot and resolve advanced technical problems across the organization’s ICT systems, ensuring minimal disruption to operations.
• Identify root causes of issues and implement long-term solutions to prevent recurrence.

ICT Strategy Alignment:

• Align specialized ICT support activities with the organization's broader ICT strategy and objectives.
• Ensure that any additional ICT requirements are integrated seamlessly into the existing infrastructure and frameworks.

Stakeholder Engagement:

• Work closely with internal teams and external partners to deliver specialized ICT services.
• Provide expert advice and recommendations to management on specialized ICT needs and emerging technologies.

Continuous Improvement:

• Proactively identify areas for improvement within the ICT ecosystem and propose innovative solutions.
• Stay informed on the latest trends and advancements in ICT to support the delivery of cutting-edge solutions.

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Job Description

Role Purpose:

• The SDLC Specialist will oversee the end-to-end software development lifecycle, ensuring the delivery of high-quality software solutions that meet organizational and stakeholder needs. The role requires expertise in requirements gathering, system design, development, testing, deployment, and maintenance, with adherence to recognized SDLC models such as Agile and DevOps.

Key Responsibilities:

Software Requirements Gathering and Analysis:

• Collaborate with stakeholders to understand and document functional and non-functional requirements.
• Ensure requirements are clear, complete, and aligned with organizational goals.

System Design:

• Define the architecture and design of software solutions based on gathered requirements.
• Develop system models, data flows, and technical specifications to guide development.

Development:

• Configure and/or code software solutions to meet documented requirements.
• Utilize best practices and coding standards to ensure scalability and maintainability.

Testing:

• Identify and resolve defects during the development and testing phases.
• Conduct thorough unit, integration, and system testing to meet quality benchmarks.

Deployment:

• Manage the release of software solutions into production environments.
• Ensure seamless integration with existing systems and minimal disruption to operations.

Maintenance:

• Provide ongoing support, updates, and continuous improvement post-deployment.
• Address user feedback and adapt the solution to evolving business needs.

Alignment to SDLC Models:

• Apply methodologies such as Agile and DevOps to ensure efficient, iterative, and collaborative development cycles.
• Promote adherence to recognized SDLC models for project consistency and success.

Requirements

Qualifications and Experience:

• Bachelor’s degree in Computer Science, Software Engineering, or a related field.
• Proven experience in software development and lifecycle management.
• Proficiency in coding languages, tools, and frameworks relevant to the organization's technology stack.
• Strong understanding of Agile, DevOps, or other SDLC methodologies.
• Excellent problem-solving skills and attention to detail.

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Job Description

Role Purpose:

• The Cybersecurity Specialist is responsible for safeguarding the organization's digital assets, networks, systems, and data. The role ensures robust security measures are in place to protect against threats, vulnerabilities, and unauthorized access while ensuring compliance with governance and regulatory frameworks.

Key Responsibilities:

Network Security:

• Design and implement security measures to protect the organization's network infrastructure.
• Monitor and mitigate risks from network-based threats, ensuring infrastructure integrity.

Endpoint Security:

• Deploy and manage tools to secure devices such as laptops, smartphones, and tablets from potential attacks.
• Conduct regular assessments to identify and resolve endpoint vulnerabilities.

Application Security:

• Collaborate with development teams to secure software applications against vulnerabilities.
• Perform security testing and implement controls to prevent unauthorized access.

Data Security:

• Protect organizational and stakeholder data by implementing encryption, backup, and access control measures.
• Ensure compliance with data protection regulations and best practices.

Identity and Access Management (IAM):

• Define and enforce access policies to control user permissions for systems, applications, and data.
• Manage identity lifecycle processes, including onboarding, authentication, and role-based access control.

Security Operations:

• Monitor for security incidents using tools like SIEM (Security Information and Event Management) systems.
• Respond to incidents by investigating and mitigating threats, ensuring minimal impact on operations.

Governance, Risk, and Compliance (GRC):

• Align cybersecurity practices with industry regulations, standards, and risk management strategies.
• Maintain documentation to demonstrate compliance and support audits.

Requirements

Qualifications and Experience:

• Bachelor’s degree in Cybersecurity, Information Technology, or a related field.
• Relevant certifications (e.g., CISSP, CEH, CISM, CompTIA Security+).
• Proven experience in cybersecurity, including threat detection, vulnerability management, and incident response.

Key Competencies:

• Technical Expertise: Deep understanding of cybersecurity tools, technologies, and frameworks.
• Problem-Solving: Proactive approach to identifying and mitigating risks.
• Communication Skills: Ability to explain complex security concepts to non-technical stakeholders.
• Regulatory Knowledge: Familiarity with laws and regulations such as GDPR, POPIA, or NIST standards.
• Attention to Detail: Ensuring thoroughness in monitoring, testing, and implementing security measures.

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Job Description

Role Purpose:

• The Change Management Specialist will lead the development and execution of change initiatives, ensuring a seamless transition for the organization and its stakeholders. The role requires strategic planning, effective communication, and sustained reinforcement of changes to achieve organizational objectives. Expertise in recognized models such as ADKAR and Kotter's 8-Step Model is essential.

Key Responsibilities:

Preparation and Planning for Change:

• Assess the scope and impact of proposed changes, identifying affected stakeholders.
• Develop comprehensive change management strategies tailored to the organization’s needs.

Communication and Engagement:

• Craft and deliver clear, concise communication about changes to all relevant stakeholders.
• Foster stakeholder engagement to build support, commitment, and readiness for the change.

Implementation and Execution:

• Oversee the execution of change management plans, ensuring smooth transitions to the new state.
• Collaborate with cross-functional teams to minimize resistance and address challenges.

Sustain and Reinforce the Change:

• Develop strategies to embed changes into the organization’s culture and daily operations.
• Reinforce desired behaviors and processes to sustain change over time.

Evaluation and Closure:

• Assess the success of change initiatives through metrics and stakeholder feedback.
• Identify areas for improvement and initiate corrective actions if necessary.
• Formally close the change management process once objectives are achieved.

Alignment to Change Management Models:

• Apply frameworks such as ADKAR and Kotter's 8-Step Model to ensure systematic and structured change processes.

Requirements

Qualifications and Experience:

• Bachelor’s degree in Organizational Development, Business Management, or a related field.
• Proven experience in managing organizational change initiatives.
• Knowledge of change management frameworks and methodologies.
• Strong project management and stakeholder engagement skills.

Key Competencies:

• Strategic Thinking: Ability to anticipate the impact of change and devise proactive strategies.
• Communication Skills: Proficiency in crafting compelling messages and engaging diverse audiences.
• Problem-Solving: Capability to address resistance and resolve issues effectively.
• Collaboration: Skilled at working across teams and functions to drive alignment and support.
• Resilience: Capacity to manage multiple priorities and adapt to dynamic environments.

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Job Description

Role Overview:

• The Business Intelligence (BI) Specialist is responsible for transforming raw data into meaningful insights that drive informed decision-making across the organization. This role involves the end-to-end management of data, from warehousing and mining to analysis and reporting, ensuring data supports the strategic objectives of the CETA.

Key Responsibilities:

Data Warehousing:

• Centralize and consolidate data from CETA and stakeholders.
• Manage ETL (Extract, Transform, Load) processes to structure data into organized data marts.
• Ensure seamless integration of data into required systems and solutions.

Data Mining:

• Identify patterns within large datasets to classify, cluster, and detect anomalies.
• Use advanced statistical and machine learning techniques for data exploration.

Analytics:

• Conduct data analysis through various methods, including:
• Descriptive Analytics: Summarize historical data to identify trends and patterns.
• Predictive Analytics: Use historical data to forecast future trends and outcomes.
• Prescriptive Analytics: Recommend actions based on predictive insights.
• Diagnostic Analytics: Investigate data anomalies and their underlying causes.

Reporting:

• Design and generate actionable reports and dashboards.
• Distribute insights to CETA business areas and relevant stakeholders.
• Ensure reports are timely, accurate, and tailored to user needs.

Performance Management:

• Monitor and evaluate Key Performance Indicators (KPIs) to measure organizational performance.
• Collaborate with teams to identify areas of improvement and develop performance-enhancing strategies.

Requirements

Qualifications and Experience:

• Bachelor’s degree in Computer Science, Information Systems, Data Science, or a related field.
• Proven experience in Business Intelligence, data warehousing, and analytics.
• Proficiency in BI tools such as Power BI, Tableau, or QlikView.
• Strong understanding of ETL processes and data integration.
• Experience with SQL and data modeling.
• Knowledge of statistical and machine learning techniques is an advantage.

Skills and Competencies:

• Analytical mindset with strong problem-solving abilities.
• Excellent communication and presentation skills.
• Attention to detail and commitment to data accuracy.
• Ability to work collaboratively with cross-functional teams.
• Proactive in identifying and implementing process improvements

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Job Description

Job Summary:

• The Business Analyst will be responsible for gathering, analyzing, and documenting business requirements to support strategic initiatives and business process optimization. The role involves working closely with key stakeholders to identify business needs, develop clear specifications, and deliver solutions that align with organizational objectives. The successful candidate will ensure that proposed solutions meet the requirements of CETA and contribute to the enhancement of business efficiency and effectiveness.

Key Responsibilities:

Requirements Gathering:

• Engage with stakeholders to identify and capture detailed business and functional requirements.
• Use various methods such as interviews, workshops, and surveys to gather comprehensive requirements from stakeholders.

Requirements Documentation:

• Clearly define and document business requirements in key deliverables including:
• Business Requirements Specification (BRS)
• Functional Requirements Specification (FRS)
• User Stories
• Use Cases
• Process Flow Diagrams
• Other relevant visual models

Requirements Analysis:

• Evaluate and prioritize business requirements to ensure alignment with CETA and stakeholder objectives.
• Assess the feasibility and business value of requirements, ensuring decisions are based on sound analysis.

Solution Design:

• Define and validate proposed solutions to ensure they effectively address business needs and align with CETA’s requirements.
• Collaborate with cross-functional teams to develop solutions that meet the functional and non-functional requirements.

Process Improvement:

• Review and analyze existing business processes to identify inefficiencies and opportunities for optimization.
• Propose and implement process improvements to enhance business efficiency, reduce costs, and streamline operations.

Framework Alignment:

• Ensure that all business analysis activities align with recognized frameworks such as BABOK (Business Analysis Body of Knowledge).
• Apply best practices to maintain accuracy, consistency, and high standards in all deliverables.

Requirements

Skills and Qualifications:

• Bachelor’s degree in Business, Information Technology, or a related field.
• Proven experience in business analysis, including requirements gathering, documentation, and solution design.
• Strong knowledge of business analysis frameworks (e.g., BABOK) and methodologies (Agile, Waterfall).
• Experience in creating detailed documentation such as BRS, FRS, User Stories, Use Cases, and Process Flow Diagrams.
• Ability to analyze complex business requirements and translate them into clear, actionable solutions.
• Excellent communication skills with the ability to engage with stakeholders at all levels.
• Strong problem-solving and process optimization skills.
• Experience with process improvement methodologies and tools.
• Proficiency in Microsoft Office Suite, including Visio, and business analysis tools.

Desired Attributes:

• Strong interpersonal skills and the ability to work collaboratively with cross-functional teams.
• Detail-oriented with a focus on delivering high-quality work.
• Ability to manage multiple priorities and work in a fast-paced environment.
• Proactive and self-driven with a passion for continuous improvement

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Job Description

Role Purpose:

• The Cloud Architect will design, implement, and manage cloud solutions that align with the organization’s goals. The role ensures that the cloud environment is scalable, secure, and optimized to meet business and stakeholder requirements while driving continuous improvement in cloud resource utilization.

Key Responsibilities:

Requirements Gathering and Analysis:

• Identify and document business and technical requirements for cloud solutions.
• Collaborate with stakeholders to understand needs and define scalable cloud solutions to meet organizational goals.

Architecture Design:

• Develop comprehensive cloud architecture plans, including components, services, and integrations.
• Ensure the architecture adheres to industry best practices, security protocols, and compliance standards.

Implementation and Deployment:

• Execute cloud architecture plans, including the configuration and deployment of cloud resources.
• Lead and support migration projects from on-premises to cloud environments.

Monitoring and Management:

• Monitor cloud environments to ensure optimal performance, availability, and security.
• Implement tools for performance tracking, logging, and alerting to manage resources effectively.

Optimization and Continuous Improvement:

• Review and optimize cloud resource allocation to improve efficiency and reduce costs.
• Incorporate feedback from stakeholders to refine and enhance cloud solutions.
• Stay updated on emerging cloud technologies and trends to propose upgrades and improvements.

Requirements

Qualifications and Experience:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Certification in cloud platforms (e.g., AWS Certified Solutions Architect, Microsoft Azure Architect, Google Cloud Professional Architect).
• Proven experience in cloud architecture, design, and implementation.
• Proficiency in cloud services such as AWS, Azure, or Google Cl

Key Competencies:

• Technical Expertise: Strong understanding of cloud computing, including IaaS, PaaS, and SaaS models.
• Problem-Solving: Ability to identify and resolve performance or scalability issues in cloud environments.
• Project Management: Skilled in planning and executing cloud migration and deployment projects.
• Security Knowledge: Understanding of cloud security best practices and compliance requirements.
• Collaboration: Capable of working with cross-functional teams and engaging with stakeholders to align cloud solutions with organizational needs.

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Job Description

Job Summary:

• The Enterprise Architect is responsible for defining, designing, and maintaining the organization’s enterprise architecture, ensuring alignment between business strategy and IT infrastructure. This role focuses on business, information, application, technology, and security architecture, while establishing governance processes and maintaining consistency across all domains. The successful candidate will ensure that all enterprise architecture initiatives align with recognized frameworks, such as TOGAF, to deliver operational efficiency, data integrity, and security.

Key Responsibilities:

Business Architecture

• Define and structure the organization’s business processes, functions, capabilities, and strategies.
• Develop models and roadmaps to ensure alignment with the overall business objectives.
• Collaborate with stakeholders to optimize business processes and capabilities.

Information Architecture

• Organize, manage, and ensure the accuracy, accessibility, and security of the organization’s data assets.
• Develop frameworks for data governance, classification, and lifecycle management.
• Define policies to ensure effective data integration, management, and utilization.

Application Architecture

• Define the structure and interaction of software applications that support core business processes.
• Ensure seamless integration and interoperability of applications across the enterprise.
• Oversee the selection and design of application solutions that meet business requirements.

Technology Architecture

• Establish and design the technical infrastructure that supports applications and business processes.
• Ensure that infrastructure solutions align with business needs and future scalability.
• Recommend technology standards, platforms, and solutions to improve operational efficiency.

Security Architecture

• Develop and implement strategies to protect organizational assets, data, and infrastructure from security threats.
• Define security controls and standards to mitigate risks and ensure compliance with regulations.
• Collaborate with IT security teams to oversee the implementation of security policies.

Governance and Standards

• Define rules, processes, and standards that guide decision-making and ensure consistency across enterprise architecture domains.
• Monitor and enforce compliance with enterprise architecture frameworks and best practices.
• Establish governance processes to facilitate stakeholder alignment and architecture reviews.

Framework Alignment

• Ensure enterprise architecture initiatives align with recognized frameworks, such as TOGAF, to maintain consistency and quality.
• Develop and maintain enterprise architecture artifacts, including blueprints, roadmaps, and models.
• Provide thought leadership in the adoption and implementation of architecture standards.

Requirements

Skills and Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Relevant certifications in Enterprise Architecture frameworks (e.g., TOGAF, Zachman) are essential.
• Proven experience in enterprise architecture, including business, information, application, technology, and security domains.
• Strong understanding of data governance, IT infrastructure, and system integration principles.
• Experience in developing architecture models, roadmaps, and strategies to align IT with business goals.
• Proficiency in enterprise architecture tools and frameworks.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent written and verbal communication skills, with the ability to present complex information to non-technical stakeholders.
• Demonstrated ability to collaborate with cross-functional teams and manage multiple priorities.