Vacancies at L'Oréal

Role Overview:

• The Scientific Valorization Intern will play a key role in bridging the gap between scientific discovery and consumer-facing product benefits. This role demands a strong scientific foundation, a passion for the beauty industry, and exceptional communication skills. The ideal candidate will possess a keen understanding of consumer trends, particularly within the SSA region, and demonstrate social media proficiency to effectively convey complex scientific concepts in an engaging manner.

Key Responsibilities:

• Claim Development & Substantiation: Develop and scientifically substantiate innovative product claims that resonate with consumer needs and align with current market trends, specifically within the SSA region.
• Scientific Dossier Creation: Create comprehensive and robust scientific dossiers for local (SSA) and international product launches, ensuring full compliance with all relevant regulatory requirements.
• Scientific Communication Strategy: Develop and implement effective scientific communication strategies, leveraging social media expertise to engage target audiences and clearly articulate product benefits based on scientific findings.
• Cross-Functional Collaboration: Collaborate seamlessly with cross-functional teams, including Marketing, Research & Innovation (R&I), and Regulatory, to ensure scientific accuracy, relevance, and alignment with brand objectives.
• Market Research & Analysis: Conduct thorough market research and competitive analysis to identify opportunities for innovation and inform product development strategies within the SSA market.
• Knowledge Development & Sharing: Continuously expand and share expertise in cosmetic science and formulation, staying abreast of the latest industry advancements and disseminating relevant information to internal teams.

Qualifications:

Education: 

• M.Sc. or higher in Chemistry, Biology, Cosmetic Science, or a related field. A strong understanding of cosmetic formulation is essential. A degree in Marketing or Communications is a plus.
• Project Management: Proven experience in project management, demonstrating familiarity with strategic project management tools and techniques.
• R&D Expertise: Solid understanding of scientific research and development processes, with the ability to translate complex scientific knowledge into innovative product solutions. A commitment to continuous learning and knowledge sharing within the field of cosmetic science is crucial.
• Consumer Focus: Demonstrated ability to gather consumer insights, particularly within the SSA market, and translate them into tangible product performance goals. The ideal candidate will stay up-to-date on the latest cosmetic trends and possess strong social media acumen.
• Collaboration & Leadership: Proven ability to foster effective cross-functional collaboration and communicate clearly with both business and brand teams.
• Regulatory Knowledge: Background in regulatory affairs or legal compliance within scientific projects is a plus.
• Innovation & Entrepreneurship: Capacity to generate and manage disruptive innovations while ensuring adherence to all quality and safety standards.
• Communication & Organization: Excellent communication and organizational skills are essential for success in this role.
• SSA Market Knowledge: Knowledge of the SSA cosmetics market is highly desirable.

Deadline:22nd August,2025

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Role Purpose

• To act as a strategic legal business partner to the Sub-Saharan Africa operations, providing expert legal advice, ensuring compliance, and safeguarding L’Oréal’s interests in all areas of law relevant to his/her field of expertise (corporate law, competition law, M&A, finance and banking law, IT and digital law, trademark, Image & Communications, consumer protection etc.) while enabling sustainable business growth. As a member of both the local RSA and SSA Zone Management Committees, the role will influence critical business decisions, balancing commercial priorities with regulatory, ethical, and reputational considerations. 
• Additionally, the SSA General Counsel will be part of L'Oréal's Global International Legal Management Committee, partnering directly with executive-level leadership in the head office and globally.

KEY JOB ACCOUNTABILITIES

Strategic Legal Leadership

• Serves as the primary legal advisor to the Zone President, Country Manager, Regional Management Committee, and functional heads.
• Provides proactive, business-oriented legal advice across all areas of the business (marketing, sales, supply chain, manufacturing, distribution, digital, e-commerce, purchasing, R&I, sustainability, finance, public affairs, corporate communications).
• Closely collaborates with HR, Ethics, Internal Control and Scientific Regulatory.
• Actively participates in executive leadership discussions, challenging and guiding decision-making to ensure legal and ethical soundness.

Governance and Compliance 

• Leads local implementation of L’Oréal Group’s Data Privacy, anti-bribery and corruption standards, competition law compliance, and other global policies. 
• Ensures L’Oréal's legal compliance and certainty in regard to its activities, in connection with the developments of the standards in force (legislative, regulatory, jurisprudential, internal, etc.).
• Designs policies and legal practices relevant to his/her field of expertise, passes them on, and trains people concerned, whether legal or not.
• Oversee and strengthen internal controls, contracts, and regulatory compliance in alignment with both local laws and Group standards.
• Ensure timely remediation of any compliance gaps.
• Through the Company secretary who reports to the General Counsel manages statutory compliance with the Companies Act, 71 of 2008
• Is a member of the following committees: Employment Equity, B-BBEE, Public Affairs, Contributor to Social and Ethics, Corruption Committee
• An employer appointed trustee to the L’Oréal Provident Fund board of Trustees

Contract Management & Commercial Support

• Draft, review, and negotiate commercial contracts (distribution agreements, supplier contracts, marketing partnerships, e-commerce arrangements, manufacturing).
• Anticipate and mitigate legal risks in business transactions, campaigns, promotional competitions and launches.
• Train commercial and marketing teams on legal considerations for product claims, influencer marketing, and digital campaigns.

Dispute Resolution & Risk Management

• Manage disputes, litigation, and regulatory investigations in collaboration with external counsel.
• Implement strategies to prevent and resolve conflicts efficiently, minimising risk to brand and business.

External & Internal Stakeholder Engagement

• Build strong working relationships with regulators, industry bodies, and external counsel, where relevant
• Work closely with Paris/HQ legal teams, ensuring local legal priorities are aligned with Group strategy and policies.
• Act as a bridge between headquarters and local operations, ensuring two-way communication and alignment.
• Acts as mentor and coach to the legal team

PROFESSIONAL & TECHNICAL COMPETENCIES

ACTS AS A PROACTIVE BUSINESS PARTNER

• Understands the organisation’s strategic objectives and enables legal team to meaningfully contribute towards its execution
• Knows brands, products, markets and related issues
• Understands his/her clients’ organizations, roles and processes to act with more efficiency
• Develops proximity with his/her clients to facilitate awareness and appropriate reflexes on legal issues 
• Keeps continuously informed of relevant legal evolutions and internal norms to provide his/her clients with relevant advise
• Ensures the right implementation of Law and regulations to secure the business
• Takes part in the development of internal control initiatives, ensuring compliance of operations, making actors aware of points of vigilance

DECODES AND INFLUENCES

• Listens actively and decodes facts/situations to qualify the right diagnosis
• Imagines alternative options/solutions to match business needs
• Clarifies and simplifies concepts to match the point and advise efficiently to facilitate action and decision making 

PUTS LEGAL EXPERTISE TO THE SERVICE OF BUSINESS PERFORMANCE

• Ensures the legal team are resourced in a manner to enable business objectives
• Takes initiatives to share his/her knowledge with the team/clients
• Treats information as an asset to ensure the creation, conservation and transmission of the L’Oréal « know how » on legal matters

QUALIFICATIONS AND EXPERIENCE

• Postgraduate LLB
• Admission as an attorney
• +10 years PQE
• Min 5 years corporate Inhouse advisor
• Min 5 years leadership/team management
• FMCG experience an advantage but not essential

Deadline:21st August,2025

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Job Summary:

• The Junior Key Account Manager (Drug) is an exciting entry-level role within key account management, playing a crucial part in supporting senior account managers and cultivating strong relationships with key retail partners.  This position is vital for contributing to overall sales growth and market share gains, ensuring brand presence, and maintaining exceptional customer satisfaction within the fast-paced beauty market.  The Junior KAM will immerse themselves in beauty trends, product knowledge and the specific needs of our beauty partners to optimise performance and foster long-term collaborations.  Duties combine retail partner interaction, administrative tasks and sales support.  
• This role requires strong analytical skills, an understanding of the Drug channel and it’s role within L’Oreal, and knowledge of the specific dynamics and operational needs of our beauty retailers. The Junior Key Account Manager will collaborate closely with internal teams (marketing, supply chain, finance, field operations) to ensure seamless execution of sales strategies and optimal brand representation.

Key Responsibilities:

• Account Management: Build and maintain strong, lasting relationships with key decision-makers within assigned Drug retailers, serving as a primary point of contact and ensuring prompt and effective communication regarding product availability, orders, promotions, and brand initiatives.
• Sales Strategy & Execution: Assist in developing and executing account-specific sales plans to achieve or exceed revenue targets. Analyze customer and shopper buying habits, identify opportunities and stay current with market trends and evolving customer needs which contribute to the development of effective sales strategies.  
• Support the planning and execution of new product launches and promotional activities tailored to the beauty calendar.
• Internal Collaboration: Collaborate closely with internal departments (marketing, supply chain, finance and field operations) to coordinate projects and campaigns seamlessly. This includes forecasting, promotional planning and inventory management.  Ensure seamless execution of promotions and resolve any challenges related to stock or point-of-sale material delivery.
• Account and Marketing Administration:  Ensure all account administration, including master data, pricing agreements, promotional calendars, and co-op marketing initiatives are maintained and up-to-date, accurate and compliant with internal controls.  Prepare compelling presentations for customers and internal stakeholders.
• Performance Analysis & Reporting: Track and analyze key performance indicators (KPIs) such as sell-in and sell-through rates, promotional spend, market share, promotional effectiveness and stock levels (in trade/infill). Regularly report on performance to management, highlighting successes, challenges and opportunities.

Desired Skills:

• Communication Skills:  Exceptional verbal and written communication skills, paramount for interacting effectively with customers and internal teams.  Ability to build rapport with diverse stakeholders from retail buyers to in-store staff.
• Organizational and Time Management skills:  The ability to efficiently manage multiple priorities, meet deadlines and adapt to a fast-paced environment. 
• Sales and Negotiation Skills:  A solid understanding of sales principes, the ability to analyse sales opportunities, and effective negotiation tactics are important for maximising sales revenue.
• Customer-centric Mindset:  A strong focus on building long-term, mutually beneficial relationships.
• Analytical and Problem-Solving Skills:  The ability to analyse and interpret data, comprehend market trends and derive actionable insights to develop solutions to account-specific challenges. 
• Teamwork:  The capability to collaborate effectively with cross-functional teams within the organisation to achieve common goals.
• Adaptability and Resilience:  The role resides in a fast-paced, ever-evolving, complex environment, requiring flexibility, willingness to embrace change and the ability to handle pressure.

Other Skills:

• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).
• Experience with Nielsen and customer platform analytics tools is a plus. 
• Strong data analytics and presentation skills – ability to tell a story with data.
• Experience with forecasting and inventory management.
• Experience with digital marketing, ecommerce.
• Ability to take initiative, work independently and as part of a team.
• Strong project management skills.

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A Day in the Life

•  Ready to lead a team at the forefront of medical expertise and brand advocacy? As a Regional Medical Area Manager, you'll play a pivotal role in shaping healthcare professional perceptions and driving product adoption in the dermocosmetics environment. You'll be a strategic leader, a people developer, and a scientific expert, ensuring your team delivers excellence in medical detailing and builds strong relationships dermatologists, GPs, Paediatricians, pharmacists and other key healthcare professionals as well as with key opinion leaders.

Key Responsibilities:

Medical Strategy Implementation & Performance Analysis:

• Roll out and ensure operational monitoring of the regional medical strategy.
• Implement an action plan in line with brand strategy and medical detailing strategy.
• Analyze quantitative and qualitative dashboards: interpreting results, circulating information, implementing corrective action, and following up on activity.
• Roll out the dispensing strategy in the field.
• Allocate resources while optimizing ROI.

Team Leadership & Development:

• Manage and drive the team in line with medical detailing’s strategy of excellence.
• Organize, coordinate, manage and motivate the team.
• Guide professional development monitoring of medical representatives: continuous assessment of scientific, product and regulatory knowledge and proficiency in communication techniques and tools (CRM/CLM platform).
• Monitor and drive the team’s action plans at the area level.

Medical Relations & KOL Engagement:

• Develop local medical relations initiatives to drive scientific credibility with HCPs.
• Identify local KOLs and propose them to Medical Relations Manager.
• Monitor professional relations with KOLs and institutional partners.
• Coordinate the organization and participation in congresses.

Collaboration & Communication:

• Ensure links and collaboration with headquarter-based teams (marketing, medical relations, medical communications, sales, digital, etc.)
• Ensure synergy with commercial teams to increase sell-out.
• Ensure competitive and environmental monitoring related to medical activity and feed it back up to headquarters.
• Ensure training and respect of both internal and external ethical standards regarding relations with health professionals.

Qualifications:

• PhD, MSc or BSc degree in related scientific field or related studies such as pharmacy degrees
• Minimum of 7-10 years of progressive experience in Medical Sales, with at least 3-5 years in a managerial role, preferably within the dermatology or dermocosmetics  sectors.
• Proven experience working with a diverse portfolio of brands and adapting strategies to different retail environments.

Deadline:22nd August,2025

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Job Summary:

• The Skin & Make Up Education Manager is pivotal in strategically driving the advancement of our beauty advisors' expertise, specifically through comprehensive education in both makeup artistry and advanced skincare. The emphasis is on fostering a deep understanding and proficiency in these key areas, ensuring our beauty advisors are equipped not only with exceptional product knowledge but also with the artistic and scientific insights necessary to elevate client experiences and reinforce our brand's position as a leader in beauty.

Key Responsibilities:

• Strategically develop and update comprehensive national skincare and refined makeup artistry training and learning pathways, emphasizing integrated routines and scientific principles. 
• Lead and facilitate high-level masterclasses, specialized workshops, and large-scale training events on skincare and makeup for key stakeholders and BAs. 
• Be the primary skincare and makeup knowledge resource, providing expert guidance and support to the Regional Cross-Category Trainers on complex product interactions, techniques, and   trends. 
• Collaborate closely with Marketing, Commercial, and Field Teams to ensure training content is aligned with brand strategies and new product launches. 
• Continuously research and stay abreast of global skincare science, makeup artistry trends, ingredient efficacy, and competitor activities, integrating findings into training programs. 
• Develop compelling and visually rich educational content, that aligns with Brand DMI guidelines, including digital modules, video tutorials, and technical guides. 
• Evaluate the effectiveness of national skincare and makeup training programs and implement improvements based on feedback and performance data. 
• Potentially represent L'Oréal Luxe at industry events or media engagements related to Makeup and/or Skincare education. 

Hard Skills

Expert Skincare & Makeup Knowledge: 

• Deep and comprehensive understanding of skin anatomy, physiology, common concerns, active ingredients, and advanced makeup artistry techniques.
• Integrated Curriculum Design: Proven ability to create sophisticated and engaging educational content that seamlessly blends skincare and makeup principles. 
• Instructional Design & E-learning: Proficiency in creating online learning modules, video content, and utilizing various digital training tools. 
• Public Speaking & Presentation: Exceptional ability to clearly articulate scientific and artistic concepts, conduct demonstrations, and inspire.
• Project Management: Strong organizational skills to manage multiple content development projects concurrently.
• Content Creation: Ability to create written, visual (e.g., photography/videography for demonstrations), and multimedia content for training.
•  Digital Literacy: Competence in using presentation software (e.g., PowerPoint, Canva), communication tools (e.g., Teams, Zoom), and reporting platforms. 

Soft Skills: 

• Strategic Thinking: Ability to conceptualize and plan long-term educational strategies for the skincare and makeup categories. 
• Exceptional Communication: Clear, precise, and inspiring communication skills, both verbal and written, translating complex information into understandable concepts. 
• Creativity & Innovation: Ability to develop fresh, engaging, and unique approaches to beauty education. 
• Collaboration & Influence: Strong ability to work cross-functionally and influence stakeholders across various departments. 
• Attention to Detail: Meticulous approach to content accuracy, particularly concerning scientific claims and application techniques. 

Mentorship & Coaching:

• Desire and ability to elevate the knowledge and skills of other trainers and BA population. 

Autonomy & Initiative:

•  Capacity to lead a specialized function with minimal oversight, taking full ownership of the fragrance education pillar. 

Qualifications: 

• Bachelor’s degree in cosmetology, Aesthetics, Dermatology (related field), Marketing, or a related field; equivalent professional experience will be considered. 
• Specialized certifications in makeup artistry are highly advantageous

Requirements:

• Minimum of 3-5 years of dedicated experience in skincare and/or makeup education, makeup artistry, or a similar expert role within the beauty or luxury industry. 
• Demonstrated success in developing and delivering national-level or large-scale training programs with an emphasis on integrated beauty routines. 
• Proven track record as a recognized subject matter expert in skincare and/or makeup. 
• Valid driver’s licence and own vehicle

Deadline:19th August,2025

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The Opportunity

• L'Oréal South Africa is seeking a dynamic, creative, and results-driven Retail Design and Visual Merchandising Manager to elevate our brand presence and consumer experience across all points of sale. This role is pivotal in translating our brand vision and marketing strategies into captivating in-store realities, ensuring our products are showcased beautifully and effectively to drive sales and enhance brand equity within the diverse South African market.

Key Responsibilities

Strategy & Planning:

• Develop and execute comprehensive Retail Design & Visual Merchandising strategies that align with global brand guidelines and local market specificities for all L'Oréal Luxe brands which include Lancôme, Giorgio Armani Beauty, Yves Saint Laurent Beauty, Kiehl's and Maison Margiela.
• Plan and manage the Retail Design and Visual Merchandising calendar, coordinating with marketing Sales, supply chain teams, along with our retail partners and suppliers to ensure timely execution of campaigns and new product launches.
• Conduct market research and competitor analysis to identify trends and best practices in visual merchandising, continuously seeking innovative ways to enhance consumer engagement.

Design & Execution:

• Conceptualize, design, and implement captivating retail displays, window presentations, in-store fixtures, and promotional areas that reflect each brand's unique identity and appeal to the target consumer.
• Oversee the production and installation of all visual merchandising materials, ensuring high quality, consistency, and adherence to brand standards.
• Work closely with external vendors, contractors, and agencies for the development and execution of visual merchandising elements.
• Provide clear visual merchandising guidelines and directives to retail partners and sales teams, ensuring consistent implementation across all stores.

Team Leadership & Training:

• Lead the Retail Design and Visual Merchandising tem fostering a culture of creativity, excellence, and collaboration.
• Conduct regular training sessions for retail staff and sales teams on visual merchandising principles, product placement, and display maintenance.

Budget Management & Performance Analysis:

• Manage the visual merchandising budget effectively, ensuring optimal allocation of resources and cost-efficiency.
• Monitor and evaluate the effectiveness of visual merchandising initiatives through sales data, foot traffic analysis, and qualitative feedback, providing actionable insights for continuous improvement.
• Prepare regular reports on visual merchandising performance, market trends, and competitive activities.

Collaboration & Communication: 

• Serve as the primary liaison between global/regional visual merchandising teams and the local South African market, ensuring effective communication and adaptation of global assets.
• Collaborate cross-functionally with marketing, sales, trade marketing, product development, and supply chain teams to ensure integrated and impactful campaigns.

Qualifications:

• Bachelor's degree in Marketing, Retail Management, Fashion Merchandising, Interior Design, or a related field.
• Minimum of 7-10 years of progressive experience in visual merchandising, with at least 3-5 years in a managerial role, preferably within the beauty, fashion, or luxury retail sectors.
• Proven experience working with a diverse portfolio of brands and adapting strategies to different retail environments (e.g., department stores, mass market, specialty boutiques).
• Strong portfolio showcasing successful visual merchandising projects and creative design capabilities.

Key Skills & Attributes:

• Exceptional creativity and a strong eye for aesthetics, detail, and brand presentation.
• In-depth knowledge of retail environments, consumer behavior, and visual merchandising best practices.
• Proficiency in design software (e.g., Adobe Creative Suite - Photoshop, Illustrator, InDesign) and presentation tools.
• Excellent project management skills, with the ability to manage multiple projects simultaneously and meet tight deadlines.
• Strong leadership, interpersonal, and communication skills, with the ability to influence and collaborate effectively with diverse stakeholders.
• Results-oriented with a strategic mindset and a keen understanding of how visual merchandising impacts sales and brand perception.
• Ability to work independently and as part of a team in a fast-paced, dynamic environment.
• Fluency in English; knowledge of other South African official languages is a plus.
• Willingness to travel frequently within South Africa and neighboring countries to visit stores and supervise installations.

Deadline:21st August,2025